Syllabus Class: - B.B.A. II Semester: Prose (A.G. Gardiner)
Syllabus Class: - B.B.A. II Semester: Prose (A.G. Gardiner)
Syllabus Class: - B.B.A. II Semester: Prose (A.G. Gardiner)
SYLLABUS
Class: - B.B.A. II Semester
Subject: - English
(A) Prose (A.G. Gardiner)
1) On Saying 'Please'
2) On Habits
3) On Courage
4) On Fear
5) On Keyhole Morals.
(B) Poetry
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Introduction: -
A.G. Gardiner was a journalist of repute and essays are marked by the fare of a journalist. Like journalistic
essays, the essays of Gardiner are causal in appearance. Yet, each essay of Gardiner is a source of pure
pleasure to the readers. For Gardiner any subject was good enough for writing and he wrote with perfect
confidence, grace and ease. In the essay "On Catching the Train" he wrote: "and, after all, what does the
subject-matter? Any peg will do to hang your hat on. The hat is the thing".
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Conclusion
Gardiner's prose style is the secret of his charm. It is because of his unique style that he has won so many
admirers. His prose style is marked with a perfect clarity of expression. His style resembles the manner of a
most natural and intimate conversationalist. His sentences are usually short and his figures homely. They are
free from any short of show of pedantry and learning. Each essay consist of well-written and connected
sentences which have well-arranged stages of development. In a word, 'elegant' is the word which we might
use for his prose style.
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Chapter – 1
ON SAYING "PLEASE"
Introduction to the essay
A.G. Gardiner's representation of the little but socially important from daily life. "On Saying Please", deals with
the importance of the expressions ‘Please', or thank you', in our daily social life. It settles many bitter disputes
and softens harsh tempers it to support its effectiveness. The writer gives examples from his own experience
which may have been also the reader's own experience in one situation or another.
Though, incivility and impoliteness are not legally punishable, they are extremely poisonous and spoil the
course of our life. Bad manners are infections. They probably do more to poison the stream of the general life
than all crime in the calendar. The pain caused by bodily injuries passes away soon, but the wounded caused
by bad manners remains even green. Bad manners make the lives of persons hellish.
Good manner are necessary to make our life happy and cheerful. We should use civility and politeness in our
social behaviour. The first requirement of civility is that when we required a service we should say 'Please'
and when the service is rendered, we should gratefully recognized it by saying `thank you'. 'Please and 'thank
you' are the courtesies by which we keep the machine of life oiled and graceful. These courtesies make our
life happy.
The writer was much impressed by a polite bus conductor. One day the writer boarded a bus. He felt that he
had no money in his pocket. The conductor did not insult him but, recognizing him a gentleman, issued him a
ticket with the promise that fare would be sent later on. The writer found some money in his pocket and paid
the fare. He was much impresses by the courtesy and politeness of this Int5 conductor.
On day the same bus conductor trawled the writer's toe. He felt pain but the manner of the bus conductor
were so pleasing that he forgot it because the conductor was really a model of good manners. He had a knack
of making his passengers comfortable. He was extremely kind and considerate. With old people he was as
considerate as a sari, and with children as solicitous as a father. He irradiated such an atmosphere of good
temper and kindliness that a journey with him was a lesson in natural courtesy and good manners. He got
through his work with ease and courtesy to others.
It is a matter of general agreement that war has badly affected & our manner. War has made people uncivil
and boorish. We must restore good manners if we want to make life kindly and tolerable for each other. We
should try to return bad manners without good manners. We should teach moral lesson to those who are
guilty of bad manners. In this connection we should follow the example of Lord Chesterfield. Once Lord
Chesterfield met a person in the way. "I never give the wall to a scoundrel", said the uncivil man to Lord
Chesterfield, but Lord Chesterfield replied, "I always do". This victory of Lord Chesterfield was more lasting.
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Chapter – 2
ON HABITS SUMMARY OF THE ESSAY
In the present essay the writer shows how most people are the slaves of habits. He begins the essay by
referring to his own habit of writing with a pencil. One morning he sat down to write an article but found that
he could make no progress. Its reason was that he sat down with a new pen which someone had presented
him commemoration of an anniversary. It was an excellent pen but it refused to move on. He thought over it.
It occurred to him that it was in conflict with a habit. He was habitual of writing with a pencil, but at that time
since he was sitting with a pen in his hand, the whole complex of habit was distributed. The pen wag
unfamiliar to the touch. He could write the present essay only when he put up his pen and used a pencil
instead.
We are all bundles of habits neatly done-up in coat and trousers. Even the non, observance of little-habits may
prove fatal to use. Sir Walter Scott described the tyranny of a little habit in the story of his school days which
he narrated to Rogers. Scott told him that there was a boy in his class who always stood at the top. When he
was asked a question, he always fumbled with his fingers at a particular button in the lower part of his
waistcoat. Here lay the secret of his success. One day somehow Scott removed that button with a knife. When
a question was put to that boy he could not answer it since his fingers searched in vain for the • button. He
lost of his first place in the class and once and missed it, he could never regain it in his later life. He fell a
victim to the tyranny of habit.
There is no harm in cultivating habits so long as they are not injurious habits. They are a part and parcel of
our daily routine. We cannot get on without them. They simplify the mechanism of life. The more we can
regularize our commonplace activities by habit, the smoother our path and the more leisure we command.
The writer illustrates it by his own - example. He was a member of a club. For a long time he did not form the
habit of hanging his hat and coat on a particular peg in the cloakroom of the club, when he sought them, he
found it difficult to find them in the midst of so many similar hats and coats. Then one day an idea struck his
mind. He thought of hanging his coat and hat on a certain peg, or if that were occupied. on the vacant peg
nearest to it. It look him a few days to forth the habit but once formed he could find his hat and coat without
thinking about finding them.
Formation of habits is good but habits should be a stick that we use, not a crutch to learn on. We ought to be
able to employ them, without being discomposed when we cannot employ them. The writer makes it explicit
by describing how he once saw Mr. Balfour discomposed by a trivial breach of habit. It was his habit while
speaking to hold the lapels of his coat. One day while speaking he was wearing a uniform without lapels and
when the hands searched for lapels, they could not find them. It had an immediate effect on Mr. Balfour. His
discomfiture was evident. Somehow he managed to deliver his speech but all the time it was apparent that he
was at loss what to do with his hands, having no lapels on which to hang them.
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Chapter - 3
ON COURAGE
An Act becomes spiritual when both the types of
Courage-physical and moral mingle in a man.
Gardiner cites an incident of the war and says that in Flanders on Christmas Day the Germans and the English
soldiers stopped fighting with one accord and they became friends. But next day once again they started
killing each under the order of their governments. Gardiner then refers to an individual action to a heroic
soldier which impresses him a great deal. The incident took place on a battleship called Formidable. The ship
was hit by a torpedo and it was slowly sinking. The life boat had only one seat vacant. The sailors on the ship-
restored to a secret ballot. The heroic soldier was lucky enough to be chosen. He felt happy that his life was to
be saved. But his eyes fell on a friend who had parents. He made the friend take his place and he himself
choose to be drowned. Gardiner says that he was the bravest and most heroic man of all the men. He
sacrificed his own life for the sake of other and thus displayed the highest type of humanity. Gardiner says
that humanity is ennobled by such acts of courage and heroism. This is a great example of great unselfishness.
The nameless sailor must be an ordinary man with all the failings and defects. But he stood the test of
humanity; Gardiner says that not many of us could pass such a test. We do not know what we might have
done; we do not know whether we are courageous or cowardly until a crisis comes. We have more courage
than we know. In the same way we are more chicken-hearted than we suspect. Only the occasion discovers
what stuff we are made of. Our outward appearance does not tell us what we actually are. Gardiner says that
we indulge in brave acts in hot blood. When we have time to think, we become selfish. The act of the physical
courage of the heroic man was based on the higher quality of moral courage. If a person fails to show courage
in the great moment, he is not necessarily a coward all the time. A brave man displays cowardliness. He cites
an example of brave man who snatched away a life-belt from a woman. He was saved and the woman lost her
life. His physical courage failed in the face of danger. A man has the elements both of the hero and the coward.
The conflict of the brave man and the coward takes place in us. The person who can unite both the physical
and moral courage is a true hero. We exhibit physical courage in times of excitement. But. the moral courage
displayed by the sailor was a rare quality because he made the right choice of sacrificing his life for the sake of
his friend. His action was spiritual. The author should also click to act like the sailor on the ship.
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Chapter - 4
On Fear
Live in present that will keep you away from imagination as well as fear
In the given essay Gardiner has described that man's heroism consists in his capacity to conquer his fears.
According to him fear is generated in the human mind there are different thoughts in mind lack and of
experience give birth to fear. It is not shameful to force to agree with Captain Dolbey who believes that every
man feels fear. The man without fear is a imaginative figure or can be seen in the battlefield only.
One who is conscious of fear can never be a hero. But reality is that without fear one cannot be a hero. A born
coward and nervous man proved himself to be brave by overcoming fear inside him. It’s time now to be
truthful and believe that there in nothing shameful in knowing fear. Lots of temptation is required for a
human hero.
Gardiner gives illustration of Nelson who did many brave deeds. Even so brave a man like a Nelson felt fear. On
many occasion her displayed uncommon bravery. He was clam and composed even in the midst of difficulties.
But he display fear when an accident occurred to his carriage. Nelson was able to overcome fear in order to
achieve the grate aim before him. Swinburne a poet climbed Culver Cliff at the age of seventeen as he wanted
to be cavalry officer. When his mother asked him why he did so, he answered that he wants to test himself.
But actually he wanted to convince himself and test the capacity of his nerves in the face of death.
Gardiner says fear is purely subjective. It is actually inside the mind not outside. This is proved by Gardiner
with an example of a shipping man who lived in a lonely house and shot himself when the war was declared
on Germany. He believed that his trade could be wrecked on account of war. If he had mastered his fear he
would have seen the fact that the war would give him a lot of changes to grew prosperous. In other case fear
grows in the mind when it was dwell upon. Gardiner gives an illustration of a man who was challenged by
another man to duel. The man went house. He dwells upon the challenge all the time while going to bed. At
last out of fear he shot himself.
Imaginative people suffer most from fear because their imagination makes simple things difficult. To be
unimaginative and dull is something good or we can say had to be more comfortable. But it is just like to live
in present to remain away from all stupid things of past and future. As a precaution one can have a *sale
person as Don Quixote has Sancho Panzas Who always helped Don to come out of fantasies. Similarly, we
should also have one to prick the bubbles of our fantasies. Similarly we should also have one to prick the
bubbles of our fantasies and help to live in present.
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On Keyhole Morals
Be morally good and virtuous in private life
In this essay Gardiner is talking about the personal manner. He says that one should not be judge by what one
does in front of others because public conduct does not reveal ones character. This he realized when he was
traveling through a ship and came across a passenger who was compel to hear other adjacent to his cabin.
Writer suggests him that this idea didn't come to him. Through this writer realized that the man was a
eavesdropper i.e. heard intentionally. The writer said that all are presentable when they are in between
people. We desire the world to take us to be gentlemen. When we go out we put on our company manner as
we put on our best clothes to win the worlds admiration. Through this al wanted to have good position in the
society. Actual estimation of one’s character is in private conduct., When one knew very well that no one is
watching., real goodness is when one treats his own wife as shortly as others wife in public.
With an example of an eminent judge's treatment of his own wife he supported the thought. He gave another
example in support of it and the reader is supposed to imagine of a situation when one is with his son's jacket
which contains some private letter. One would love to read and do have reasons to do so. Then the writer
moves to another issue. Actually we all are curious about our neighbors. But bad things are to know their
secrets through a keyhole. Here the Writer gave a story of a. devil that helped Le Sage to know about
neighbors. Gardiner says that if the devil offers him the same thing he would refuse the offer and send him
away after thanking him. But one should think on what cast one is getting all this. It is not going to harm the
neighbor as to oneself.
We should always remember that when we are pointing one finger towards others three fingers are pointing
towards our self. We ate hypocrites and counterfeit come if we behave properly because we know that others
me watching our behaviors. One Should not be like the two faces of a coin. Professional and personal conduct
should be same that only makes a complete character or we should say a good human being. Goodness is not
because writer didn't commit a murder or break into a house. He might not be doing so because of the
respect of law. One should have respect for himself. It is not important what other (thinks about you;
important is what you think about yourself. One should realize the 'light which is inside and try to enlighten
the world with that.
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On His Blindness
When I consider how my light is spent.
Ere half my days in this dark world sand wide.
And that one talent which is death to hide.
Lodged with me useless, though my soul more bent
To Serve therewith my Marker, and present
My trust account, test He returning chide,
"Doth God exact day-labour, light denied?"
I fondly ask. But Patience, to prevent
That murmur, soon replies, "God doth not need
Either man's work or his own gifts, Who best
Bear his mild yoke, they serve him best. His state
Is kingly: thousands at his bidding speed,
And posto'er land and ocean without rest.
They also serve who only stand and wait.
John Milton
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It is believed that the Elegy was written about 1742 to commemorate the death of Gray’s friend, Richard West. The
poem belongs to the Graveyard School of poetry. It is a milestone in the tradition of English tragedies. It is a
transitional poem and is a bridge between classicism and romanticism.
The contrast between the lives of the rich and the poor or the privileged and unprivileged forms another theme in
the Elegy. The poet shows how the poor are not in a position to enjoy the luxuries and happiness of life in the
world. Their poverty proves an obstacle in the path of their progress. But this poverty is a blessing in disguise. If it
does not allow people to rise high, it also restrains them from doing evil, by limiting the power to do so. The rich, on
the other hand, possess the power and means to do good to themselves and the world. But they also have power to
commit mischief, and bring destruction to innocent people.
The poem also deals with the desire for fame, and desire to be remembered after death. This theme is treated along
with other themes in the poem. The poet shows how even the poor rustics try to perpetuate their memory
through inscriptions on some ‘frail memorial decked with ‘uncouth and shapeless sculpture.’
Besides being and expression of general or universal feelings and sentiments, and describing the lot of the common
Man, the Elegy contains some autobiographical or personal elements. It deals with the life, destiny and anticipated
death of the poet himself.
The Elegy is didactic in nature and seeks to convey certain moral lessons about human life. Gray exhorts the proud
and ambitious people not to laugh at the simple life and obscure destiny of the poor. He tells them that they are
much like the poor in that they have also to die one day and leave all their glory, wealth and luxuries in this world.
The poem lays emphasis on the transitoriness of all human glory and luxury and the emptiness of all boast of
power and wealth. It also points out to the inevitability of death, Gray seems to impress on us the idea that being
poor is not altogether a matter of misfortune. The poor are fortunate in that they do not have to resort to flattery,
cruelty and violence to gain selfish ends. They do not have to shut the gates of mercy on their fellow beings as the
great men have to do.
Conclusion
The Elegy is remarkable for its simplicity of expression, and Gray says in it plainly what he has to say.
‘An Elegy written in a Country Churchyard’ is one of the those poems which have entered so deeply into the fabric
of the English mind that it is impossible to view them with detachment. The feelings it expresses are so universal,
and the phrasing so perfect, that it is difficult not to regard it as a thing which has always existed. In one sense the
Elegy is a very ordinary poem, in another and deeper sense it is a very original one.
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Reported Speech
Direct Speech
In direct speech we reproduce the actual words of the speaker. The words of the speaker are put within
inverted commas when they are written down.
The school will open on Monday.
Indirect Speech
In indirect speech we do not reproduce the actual words of the speaker; we report the speech after making
some changes.
Example – Naresh told me that the school would open on Monday.
Direct speech : I Play cricket every day.
Indirect speech: He said that he played cricket every day.
Direct Speech : She’ll ring me up tomorrow.
Indirect Speech : She said that she would ring me up the following day.
Direct Speech : I did not sing well yesterday
Indirect Speech : My friend told me that he had not sung well the previous day.
Rules for changing interrogative sentences into reported speech are given below.
We change said to asked or enquired/ enquired of
When an interrogative sentence begins with an interrogative pronoun (what, who, which, whom,
whose) or interrogative adverb (when, where, why, how) the direct speech is introduced by the same
word with which the question in the direct speech begins as in 1 and 2.
The interrogative form of the sentence is changed into the statement (assertive) form. The subject is
put before the verb and auxiliaries do, did, does, don’t appear in the affirmative sentences. The
question mark is replaced by a full stop at the end.
Negative and verbal abbreviations (shan’t, can’t, isn’t, etc.) appear in full form in written reported
speech (shall not, cannot, is not).
The tense of the verb and the personal are changed as discussed in: Rules for changing direct into
indirect speech.
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OR
The box is so heavy that it cannot be lifted.
2. He was too weak to walk
OR
He was too weak that he could not walk
3. He was too late for the train
OR
He was so late that he could not catch the train.
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Rule 8: If it is a Yes/No Question, then If or whether is used after the Reporting verb.
Example: He said, "Are you happy here?"(Direct)
He enquired if they were happy there. (Indirect)
Rule 9: If it is a command, change the reporting verb to-told, ordered or commanded.
Example: The father said to his son, "Go and pay your fees at once."(Direct)
He told his son to go and pay his fees at once. (Indirect)
Rule 10: Negative Commands are changed into Indirect by not + Infinitive
Example: The Captain said to his soldiers, "Don't return the fire."(Direct)
The captain ordered his soldiers not to return fire. (Indirect)
Rule 11: When 'Let' is used for some suggestion, the Reporting verb can be changed to 'Suggested' in the
Indirect.
Example: He said, "Let's listen to the music."(Direct)
He suggested our listening to the music. (Indirect)
Rule 12: To report an entreaty/request, the reporting verb Is changed into, entreated, requested, begged,
pleaded etc.
Example: The hungry child said, "Please give me some food."(Direct)
The hungry child begged them to give him some food. (Indirect)
Rule 13: To report an entreaty/request, the reporting verb is changed into, entreated, requested, begged,
pleaded etc.
Example: The hungry child said, "Please give me some food."(Direct)
The hungry child begged them to give him some food. (Indirect)
Rule 14: To report a wish or an exclamation, the Reporting verb is changed Into- exclaimed, praised, called to
witness, applauded, blamed, desired, wished etc.
Example: The boy said, "How happy I am!"(Direct)
The boy exclaimed that he was very happy. (Indirect)
TENSES
Tenses denote time of action. Time can be divided into three parts: Present, Past and Future.
Classification of Tenses
Present Tense Simple Present Tense:
The Simple Present
The Simple Present is a tense that expresses action in the present time, habitual actions, or general truths.
Example: The sun rises in the east.
Present Continuous:
It describes an incomplete ongoing present action that is in the middle of happening, but will finish at some
point. This tense is formed by using the auxiliary verb be (am/is/are) with the present participle verb form
ending in "ing".
Example: The boys are playing cricket.
Present Perfect Tense:
It signifies that an action started in the past and continued to present time, in which it is completed. This
tense is formed by using the auxiliary verb have (have/has) with the past participle form of the verb.
Example: I have finished my work.
Note: Present perfect is never used with adverbs of past time.
Present Perfect Continuous:
It describes an action that began in the past and continued up to present time, In which it is (or most of it) is
completed. This tense is formed by using the auxiliary verb have (have/has) together with the auxiliary verb
been and the present participle form of the verb ending with "ing"
Example: They have been doing the work since Eight o'clock.
Past Tense
Simple Past Tense
It is an action or situation that was finished in the absolute past and has no connection with the present.
Most past Simple verbs end in wed" (regular verbs).
Example: I learnt French in Delhi.
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Past Continuous It describes action which went on during a stretch of time in the past and finished. This
tense in formed by using the verb be (was/were) with the present participle form of the verb ending in “ing”
Example: when I met him, he was reading a novel.
Past Perfect Tense:
It describes an action completed in the past before certain point in time or an action which happened in the
very distant past. This tense is formed by using the auxiliary verb have (had) with the Past participle form of
the verb.
Example: you had studied English before you moved to New York.
Past Perfect Continuous:
It describes an action that began before a certain point in the past and continued up to that time in past. This
tense Is formed by using the auxiliary verb have (had) together with the auxiliary verb been and the present
participle form of the verb ending with "ing".
Example: She had been working at that company for three years when It went out of business:
Future Tense
Simple Future Tense:
It describes an action or situation that has still to take place. This tense is usually formed by using the
auxiliary verb will with the base form of the verb.
Example: I will call you when I arrive.
Future Continuous:
It describes an ongoing action that will be in process around a point of time in the future. This tense is
usually formed by using the auxiliary verb will together with the auxiliary verb be and the present participle
form of the verb ending in "ing".
Example: He will be waiting for her when she arrives home tonight.
Future Perfect Tense:
It describes that a future action will be completed before a point in time or before another action in the
future. This tense Is formed by using the auxiliary verb will together with the auxiliary verb be and the past
participle form of the verb.
Example: BY next November, I will have received my promotion.
Future Perfect
It is describes an along future action that will continuous and will be completed before point in time or before
another action in the future. This tense is formed by using the auxiliary verb will, the auxiliary verb have
(have), and the auxiliary verb been together with the present participle form of the verb ending in “ing”.
Example: They will have been talking for ever an hour by the time Madam arrives.
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PRESENT TENSE
(1) Simple Present tense- He + writes + a letter. (A.V)
A letter + is + written + by him (P.V)
Form -Subject + am/is/are + Past Participle.(P.V)
(2) Present Continuous Tense -He + is+ writing + a letter. (A.V)
A letter + is + being + written + by him. (P.V)
Form -S + has/have +been + Past Participle. (P.V)
Note: Present Perfect Continuous tense has No Passive Voice.
PAST TENSE
(1) Simple Past- He + wrote + a letter. (A.V)
A letter + was + written + by him (P.V)
Form-S + was/were + Past Participle. (P.V)
(2) Past Continuous — He + was + writing + a letter. (A.V)
A letter + was + being + written + by him. (P.V)
Form-S + was/were + being + Past Participle. (P.V)
(3) Past Perfect- He + had + written + a letter. (A.V)
A letter + had + been + written + by him (P.V)
Form-S + had + been + P.P. (P.V)
Note: Past Perfect Continuous tense has No Passive Voice
FUTURE TENSE
(1) Simple Future Tense- He + will + write + a letter. (A.V)
A letter + will be+ written+ by him. (P.V)
Form-S +will/shall +be +Past Participle. (P.V)
(2) Future Perfect- He + will + have + been + written + a letter (A.V)
A letter +will have+ been+ written +by him. (P.V)
Form-S+ will/shall +have +been +Past Participle. (P.V)
Note: The future continuous and future perfect continuous have No Passive Voice.
Rule: When an imperative 'command' is to be transformed, the form will be:
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Example:
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A. If you are used to having your stimulation come in from outside, your mind never develops its own habits of
thinking and reflecting B. Marx thought that religion was the opiate, because it soothed people's pain and
suffering and prevented them from rising in rebellion C. If Karl Marx was alive today; he would say that
television is the opiate of the people. D. Television and similar entertainments are even more of an opiate
because of their addictive tendencies.
1) BACD
2) ADBC
3) BDCA
4) CBDA
Ans: (4)
Explanation: Sentence B has Marx (short Form) and sentence C has Karl Marx (Full form). So C will come
before B. Now in given options we can clearly see 1 and 2 and 3, B is placed before C and hence we reject
option 1, 2 and 3, which leaves us with only option 4 which is the correct option.
Example:
A. What came out was very large garland made out of currency notes.
B. The unsuspecting governor opened the box in full view of the gathering
C. When the RBI governor came to inaugurate the new printing press, the local unit of the BJP handed him a
gift wrapped box
D. There was a twist - the notes were all as tattered as notes could get
1) DACB
2) CABO
3) CBAD
4) DCAB
Ans: (3)
Explanation: We can clearly see that sentence D is tending or concluding sentence here. Now options 2 and
option 3 are left as 1 and 4 get eliminated. In option 2 chronological is disrupted as the minister could not
have viewed the garland of currency notes before opening the box, thus option 3 will be the correct answer.
Letterhead
A letterhead is the printed stationery, which carries the essential information about the company or the
organisation. Since the first contact with a company is usually made through its letterhead, therefore
companies spend considerable time, effort and money on getting it designed. A letterhead generally carries a
Logo, the name and postal address of the company and its contact numbers. Following the revolution in
information technology and popularity of e-commerce, more and more letterheads carry the website and e-
mail addresses of the company as well. Some companies even choose to have different email addresses for
their different departments to enable easier access.
Reference Number
A Reference number helps us in retrieving the letter at a later stage. It may contain the initials of the letter
writer, the department from which the letter originates, and the distinctive number allotted to it. For example,
AK/Per/629 may be the reference number of a letter written by Amit Khanna of Personnel department. It is
for an organisation to decide what the contents of a reference number should be. Some business letters show
the reference numbers of both the correspondents or display printed pre-numbered stickers for the purpose.
Date
The date must be written in full without abbreviating the name of the month. For example, 1.6.2000 may
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B.B.A. II Semester Subject: English
preferably be written as 1 June, 2000. This removes the possibility of any misunderstanding as Americans are
likely to read the date given in numerals as 6th of January, 2000. The date may be written either below the
Reference Number or to its extreme right.
Special Markings
A few spaces below the date, one may show special markings such as Confidential, Air Mail, through
Registered Post/Courier/Speed Post etc. When the contents of a letter are confidential, then care should be
taken to super scribe the envelope also with the same marking.
Inside Address
The complete name and address of the recipient is written below the special markings. It must be ensured
that the inside name and address is exactly the same as that used on the envelope.
Attention Line
If the letter is addressed to a company or one of its departments but the sender wishes it to be dealt with by a
particular individual, then an Attention Line may be inserted either above or below the Inside address. This
may read like:
For the Attention of Mr. Harish Arora, Manager (Industrial Credits)
Salutation
The choice of a salutation depends on the extent of formality one wishes to observe. The following list shows
different salutations in descending order of formality:
Sir
Dear Sir/Madam
Dear Mr./Ms X
Dear Sir may be used as a standard salutation. Letters addressed to firms or companies use tear Sirs" as a
salutation. When informality is aimed at, then the surname of the addressee is preferred for use by most
correspondents. The use of first name was traditionally avoided in business letters but salutations in business
now are becoming increasingly direct.
The use of 'Respected se should also be avoided, as the word respected, not being an adjective, is
grammatically unacceptable.
Subject Heading
It is useful to provide a subject heading in longer letters. This helps the reader find out in the first instance
what the contents of the letter are. Subject headings may be written in initial capitals with rest in lower case
and underscored or in capitals as shown: Sub:
The usual place for a subject heading is either above or below the salutation. In brief letters, a subject heading
may be redundant, in some circumstances a subject heading may also be useful in short letters as it would
ensure that the letter reaches the right person, at the earliest, who would be dealing with that subject matter.
It would be of immense help especially if it is addressed to a large organisation which has a central
department where all mail are received and sorted.
Main Body
The main body of letter may be divided into three parts. Most business letters begin with a brief introduction,
which states the purpose of the letter.
This is followed by a longer middle section, which presents relevant facts in a logical and coherent manner.
This section may be divided into several paragraphs, each dealing with a separate point and written
coherently.
The conclusion is a polite rounding off. It may mention the feedback required. Some of the expressions are
given below:
We thank you in anticipation.
We look forward to a favourable response.
We will be glad to furnish additional information.
We expect you will continue to extend patronage to us.
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B.B.A. II Semester Subject: English
Complimentary Close
The Complimentary Close should match the Salutation in terms of formality or lack of it. The following table
may be helpful:
Salutation Complimentary Close
Sir Yours truly
Dear Sir Yours faithfully
Dear Mr. X Yours sincerely
A common error is to use an apostrophe in Yours (Your's). Care must be taken to avoid it. "Truly" and
"sincerely" are often mispelt. It should be remembered that truly does not have an 'e' in it while "sincerely'
retains both the 'e's.
Signatory
After leaving four to five spaces for the signature, the name of the sender may be written in capitals within
brackets followed by the designation as shown below:
(AMBUJ CHANDNA)
Regional Sales Manager
Enclosures/Copies Circulated
List of enclosures or details of those to whom copies of the letter are being circulated may be given below the
designation of the sender. In some cases, copies of the letter may require circulation while keeping the original
recipient in the dark. The abbreviation in such cases is suitably changed to bcc in the letters being circulated
alone.
Annexure
If we wish to annex some documents with the letter, then information about these may be listed at the end.
Paragraph Writing
(BASED ON EXPANSION OF AN IDEA)
Paragraph writing is an exercise that requires thinking over an ide4 and its proper expression. It may be
considered as the first exercise in good essay writing or article/paper writing. A student is advised to select a
topic in which he has a genuine interest and of which he has a considerable knowledge. The most important
thing about paragraph writing is that it should not exceed the given word limit. Furthermore, it should also be
kept in mind that there is a difference between 'paragraph writing' as an independent form of writing and
dividing an essay or article into paragraphs. A paragraph of an essay contains an idea relevant to the given
topic, but a paragraph (when a student is asked to write a paragraph on a given topic) should include all
matter relevant to the given topic expressed in a brief and concise manner. The topic is generally a popular,
well-known proverb or saying which is to be expanded in a paragraph.
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B.B.A. II Semester Subject: English
(2) Order: - The arrangement of thoughts in a paragraph should be clear and logical.
(3) Emphasis: - Emphasis should be laid on the most important sentence of a paragraph by placing it in
the beginning of the paragraph.
(4) Variety: - Good deal of variety may be introduced by making the sentences vary in length and
structure.
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