History of The Nigerian Postal Service
History of The Nigerian Postal Service
History of The Nigerian Postal Service
The history of the Post in Nigeria dates back to 19th century. The first post office was
established by the British Colonial Masters in 1852. It was considered to be a part of the
British postal system. It was a branch of London General Post Office and this was the
situation till 1874. (1862) when the Post Office began its career as a full fledge
Department, the Royal Niger Company (RNC) which was actively involved in
economic activities in the country, set up its own postal system in Akassa in 1887,
Calabar in 1891, Burutu in 1897 and Lokoja in 1899.
Mail were being moved from these trading stations to and from Lagos by a weekly mail
boat. In 1898, the British Post Office established post offices at Badagary, Epe, Ikorodu,
Ijebu-Ode, Ibadan and Abeokuta. In 1892, the Royal Niger Company became a member
of the Universal Postal Union. By 1908, Money Orders and mail were directly
exchanged with the German West African Colonies instead of via London, as it was the
practice.
In 1925, Royal Airforce planes flew from Kano to Cairo carrying mail for the first time
outside the country. From January 1, 1900, the Southern Nigeria Government took over
the responsibility of running the postal system in the entire country. There were not too
many good road in those days as such mail were conveyed by canoes, launchers and
runners which could only operate at intervals of two weeks or less.
The first post-office in Northern Nigeria was established and located at Lokoja in 1899.
While mail delivery was initially the business focus, British Postal orders were being
sold and encashed as from 1907 in post offices located at headquarters of all District
Commissioners. Internal AirMail flights started in 1931. By 1906, 27 Post Offices were
operating and at the time of independence in 1960, 176 Post Offices, 10 sub Post offices
and 1,000 Postal age
OUR VISION
To be a thriving market-driven organization, focusing on innovation.
OUR MISSION
To provide efficient, effective and reliable services with the aid of appropriate
technology and a well-motivated workforce.
ncies were in the country.
At independence, the post was administered jointly with Telecommunications as a
government department. Later, postal establishments and services grew in leaps and
bounds. The Federal Government by Decree No. 22 of 1966 made the department a
quasi-commercial organisation a step towards making it more efficient and responsive
to public needs. The Nigeria Postal service Department came into being with the
establishment of the Nigeria Telecommunications Limited (NITEL) on January 1, 1985.
NITEL emerged from the merger of the Telecommunications arm of the defunct Post
and Telecommunications Department of the Ministry of Communications with the
former Nigeria External Telecommunications Limited (NET). Through the
promulgation of decree No. 18 of 1987, NIPOST became an Extra-Ministerial
Department.
To provide affordable, reliable and efficient postal service nationwide and worldwide
Ensure the delivery of mail within the following stipulated time:
Intra-city - 24 hours
Inter-city - 48 hours
Nationwide - 72 hours
Identification of the mailing and postal related needs of our various customers and
rational allocation of resources to meet these goals and objectives. To eliminate the
incidence of mail theft, pilfering, tampering and all forms of fraudulent activities as a
way of boosting customers' confidence including that of other administrations.
Develop and pursue strategies aimed at achieving the financial requirements of the
organisation. Continuous research and development of new services and products
aimed not only at of increasing our market share but also creating new markets for
sustainable growth.
Evolve mechanism for ensuring that our income is in excess of our expenditure and,
therefore, avoiding unnecessary indebtedness to contractors, agents and other Postal
administrations. Increase employee commitment and performance by ensuring reward
system based on merit. To pursue and ensure good corporate image via effective
performance.
OUR CUSTOMERS
They are the reason for our being; therefore, our primary challenge is to meet their
needs and wants.
OUR EMPLOYEES
We respect our employees as the source of our strength. We value their contributions.
We are committed to their aspirations.
OUR SERVICES
We maintain market-leadership in the provision of postal services in Nigeria
OTHER PUBLICS
As a responsible corporate citizen, we deal honestly with all our Publics.
MOTTO
Our Motto is "Service Excellenc
Deparments:
1. Mail Operations
2. Counter Services
3. Human Resources Management Division
4. Project Execution
5. Finance And Investments Division
6. Planning & Business Development
7. Corporate Communications Department
8. Internal Audit Department
9. Marketing Department
10. Postal Security Department
11. Information Communication Technology
12. Legal Department
Parcel
All kinds of items can be sent as a parcel except items, which are
prohibited.
Weight and Size
Weight Size
Domestic International Length Length
Girth
Air Parcel Surface Maximum: 10 to 31.5 kgs. Maximum Maximu
Parcel [Varies according to destination country's 1 meter 1.8 met
Maximum: Maximum: rule.]
Up to 10 kgs. Up to 20 kgs
Booking
Parcel can be booked at counter of designated post offices. All parcels,
which are intended for delivering in other countries, must be presented at
the counter of the custom office. After completing custom's procedure and
sealed by custom it will be booked.
Delivery
After the parcels are received at post office, addressee will be informed by
issuing an intimation card. Addressee should come to the post office with
the intimation card and an identity card to collect the parcel. If the parcel is
from abroad custom clearance is required.
1. PLANNING & BUSINESS DEVELOPMENT DEPARTMENT FUNCTIONS:
Facilitating the realization of NIPOST Corporate business mission. Coordination of
corporate plans. Evaluating, reviewing and alignment of policies necessary for
organizational harmony and integration. Developing and Monitoring the take-off of
new investments and programmes. Coordinating and production of annual reports.
STRUCTURE: The Business & Strategic Development Department is composed of the
following units,
1. Budget Planning and Analysis
2. Management Systems
3. Target Setting and Standardisation
4. Development and Maintenance of Data Bank
2. CORPORATE COMMUNICATIONS DEPARTMENT FUNCTIONS: To implement
the recommended corporate policies, and measure results that will foster goodwill. To
communicate the organization's policies in clear terms for appreciation, perception,
understanding, action and overall implementation by all categories of staff. To explain
changes in policy and promote good industrial relations To determine, identify, analyse
and penetrate numerous publics, target groups and stakeholders in all NIPOST
products and services.
To keep the public informed about the organization's programmes and achievement,
provide information about new products, services, innovation, as well as developments.
To improve awareness of the organization's image through involvement in the planning
and execution of all aspects of interpersonal communications, e.g. advertising, point-of-
sales, displays, promotions and public relations.
To be the vanguard of personal (direct person-to-person) communication with all
desired contact groups and individuals. To reveal details of the organization's
contributions to economic and social welfare of communities.
STRUCTURE: The Corporate Communications Department is made up of five units.
These are as follow; 1. Research and Survey unit 2. Media Relations unit 3. Protocol unit
4. Publicity unit 5. Staff and Operation unit
3. INTERNAL AUDIT DEPARTMENT FUNCTIONS: To ascertain the degree of
reliability of accounting and statistical data, generated within the organization. To
ascertain whether the policies put in place to secure NIPOST assets are effective and
adequate To ascertain the extent of compliance by NIPOST managers to established
policies, plans and procedures.
To guide against any possible breach of approved policies, by verifying all payment and
receipt vouchers, stock movement, receivables and notes payable, cash balances,
banking records and reconciliation statements, short and long-term loans granted and
investments. To review and appraise the policies, plans, internal records and
procedures of the organization with a view to determining their adequacy and
effectiveness To ascertain whether set targets are being achieved, and if not, propose
remedial measures.
To ensure effectiveness of the existing internal control. To reassure NIPOST
Management of the integrity of its operations, i.e. provide assurance that control and
administrative processes are operating effectively and efficiently.
STRUCTURE: The Internal Audit Department is made up of six units, which are as
follows:
1. Revenue
2. Expenditure
3. Administration
4. Ventures
5. Pensions
6. Stock Audit
COMMERCIAL BUSINESS UNIT - E-
COMMERCE AND LOGISTICS
ABOUT US
E-commerce and Logistic is the Commercial Business Unit of the Nigerian Postal
Service responsible for online buying and selling and shipment of goods/services to the
public. The focus of The Business Unit for e-commerce is on Micro, Small and Medium
Enterprises in line with Federal Government policy of promoting locally produced
goods as well as developing rural areas. On logistics service, the business unit
transports/conveys household, office, spare parts, agricultural produce, manufactured
goods etc., nationwide.
PRODUCTS/SERVICES
- E-Commerce Services
•Online buying and selling
•Last mile delivery
•Post Office pick up
•Reverse logistics
•Stock holding
- Logistics Services
•Cargos service
•Haulage services
•Linehual services
•Warehousing services
BUSINESS OFFICES NIPOST E-Commerce and Logistics Services are available in all
Post Offices Nationwide
OPENING HOURS 8:00 am - 4:00 pm weekdays
CONTACT US
4th floor, left wing, Communications Building Lafiaji (Obalende) Lagos, Nigeria
Phone Number: 07000NIPOST (07000647876), 08168214644
Email: [email protected]
Website: www.nipost.gov.ng
1. Financial Services
1. Workshop & Property
The institute was established in 1985 after the separation of NIPOST from its main
body, the Post & Telecom (P&T).
Generally, training is a service function that provides Management with professional
support as an organization strives to achieve the objectives setting it up.
Specifically, training aims at increased effectiveness in organizations through attitudinal
change, acquisition of skills and knowledge as well as self-development.
OBJECTIVES
a. To enhance effective use of human, material and financial resources.
b. To provide personnel with equal opportunity for career development
c. To keep pace with the dynamics of the Postal industry.
To achieve these objectives, the Institute performs the following functions:
i. Works closely with Management to produce corporate business plans and strategies
for the organization
ii. Formulates manpower development and training policies.
iii. Produces training budgets for the organization.
iv. Designs comprehensive training programmes.
v. Carry out job-related analysis and identify training needs.
vi. Identify and recommend staff for further career development counsel them in that
regard
vii. Liaise with relevant educational establishments, training organizations and
professional associations on behalf of NIPOST
viii. Solicit for technical assistance, grants and fellowship from national and
international agencies and bodies.
ix. Control and monitoring of all training resources
x. Offer consultancy services to outside organizations on Postal issues.
Visit Website http://postalinstitute.nipost.gov.ng/ for more details.
CONTACT
Nigerian Postal Service
Nipost Corporate Headquarters
Abubakar Musa Argungu House
Plot 1279 Muhammadu Buhari Way
PMB 12537, Garki 900001
Abuja, Nigeria
CUSTOMER SERVICE
Tel: 08079037402, 08115638660
E-mail: [email protected],
[email protected]
© 2021 Nipost. All rights reserve
1. Prohibited Items
Currency Notes, Bank Notes, Coins, Traveler's cheque, International passports and
other negotiable securities (Bond & stocks inclusive)
Gold, Silver, Precious stones, Jewellery
Narcotics and psychotropic substances
Live animals
Explosives, flammable or other dangerous substances
Obscene and immoral articles
Radioactive materials
Items that may expose officials to danger, soil or damage other items
For comprehensive list of prohibited items click the link below.
List of prohibited articles
Speedpost
This is the domestic express delivery service for documents and merchandise items nationwide.
Prepaid
This is a paid return service by the sender at the point of posting. The service is only provided for Speed post
transactions.
EMS Pack
This is EMS/speedpost branded packs (carton containers) sold across the counter to customers sending
merchandise items.
(2) Maximum size is 1.5 meters for one dimension or 3 meters for the length and the greatest circumference
measured in a direction other than the length.
EMENT
1.
2. Our Management