Decentralization & Business Planning
Decentralization & Business Planning
Theories Chapter 20
2. The process of delegating the decision making authority throughout an organization is called:
a. Segment reporting
b. Centralization
c. Decentralization
d. Segment margin
4. It occurs when costs are improperly assigned among the company’s segments.
a. Cost distortion/cross-subsidization
b. Traceable and fixed cost
c. Sales and contribution
6. Decisions are made at the very top level and lower level managers are charged with implementing
these decisions.
a. Segment reporting
b. Centralization
c. Decentralization
d. Segment margin
7. It represents the margin available after a segment has covered all of its own costs and the best
gauge of the long run profitability of a segment.
a. Segment margin
b. Contribution margin
c. Segment reporting
d. Cost distortion
8. The practice of assigning non-traceable or common costs to segments is another business practice
that leads to distorted segment cost.
a. Omission of costs
b. Inappropriate methods for allocating costs among segments
c. Cross-subsidization
d. Arbitrarily dividing common costs among segments
13. Statements of income designed to focus on various segments of the company is known as:
a. Segment
b. Decision making
c. Segment margin
d. Segment reporting
14. A ______ is any part or activity of an organization about which manager seeks cost, revenue or
profit data.
a. Segment
b. Profit or loss
c. Subunits
d. Managers
16. Consist of all the major business functions that add value to a company’s products and services.
a. Value chain
b. Arbitrary act
c. Management chain
d. All of the above
17. Which of the ff statements are correct under the problems related to proper cost assignment?
I. Omission of same cost in the assignment process
II. When the company uses inappropriate bases to allocate costs
III. The assignment of cost to segments when they are really common costs.
a. II only
b. Both II and III
c. I only
d. Both I and II
18. A fixed cost is incurred as a consequence of the existence of the segment and could be easily
identified or traced to the particular segment.
a. Common fixed cost
b. Variable cost
c. Traceable fixed cost
d. Direct cost
19. A good example of a common cost which normally could not be assigned to products on a
segmented income statement except on an arbitrary basis would be:
a. Product advertising outlays
b. Salary of a corporation president
c. Direct materials
d. The product manager’s salary
20. All other things being equal, if a division’s traceable fixed expenses increase:
a. The division’s contribution margin ratio will decrease
b. The division’s segment margin ratio will remain the same
c. The division’s segment margin will decrease
d. The overall company profit will remain the same
Problems
1. Devlin Company hast two divisions, C and D. The overall company contribution margin ratio is 30%, with
sales in the two divisions totaling P 500, 000. If variable expenses are P 300, 000 in Division C, and if
Division C’s contribution margin ratio is 25%, then sales in Division D must be:
a. P 50,000 c. P 150,000
b. P 100,000 d. P 200,000
2. Walsh Company has three stores: X,Y and Z. During August, the variable expenses in Store X were
P90,000 and the contribution margin ratio was 25%. Store Y had a contribution margin of P27,000 and a
contribution margin ratio on 20%. Store Z had variable expenses of P120,000 and a variable expense
ratio of 60% of sales. For August, Walsh Company’s sales were:
a. P 318,000 c. P 485,000
b. P 455,000 d. P 555,000
3. Channing Company has two division, S and T. The company’s overall contribution margin ratio is 30%
when sales in the two divisions total P750,000. If variable expenses are P405,000 in Division S, and if
Division S’s contribution margin ratio is 25%, then sales in Division T must be:
a. P 75,000 c. P 225,000
b. P 150,000 d. P 300,000
c. Questions 4 and 5 are based on the following information.
d. JTC Company has two sales areas: East and West. During last year, the contribution margin in the
East area was P50,000, or 20% of sales. The segment margin in the West area was P15,000, or
8% of sales. Traceable fixed cost are P15,000 in the East and P10,000 in the West. During last
year, the company reported total net income P26,000.
4. The total fixed costs (traceable and common) for JTC Company for the year were:
a. P 49,000 c. P 24,000
b. P 25,000 d. P 50,000
5. The variable costs for the West area for the year were:
a. P 230,000 c. P 162,500
b. P 185,000 d. P 65,000
e. Questions 6 through 9 are based on the following information.
f. Okinawa company has two stores: D and S. During November, Okinawa Company reported a net
income of P30,000 and sales of P450,000. The contribution margin in Store D was P100,000, or
40% of sales. The segment margin in Store S was P30,000, or 15% of sales. Traceable fixed
expenses are P60,000 in Store D, and P40,000 in Store S.
6. Sales in Store D totaled:
a. P 400,000 c. P 150,000
b. P250,000 d. P 100,000
7. Variable expenses in Store S totaled:
a. P 70,000 c. P 200,000
b. P 110,000 d. P 130,000
8. Okinawa Company’s total fixed expenses for the year were:
a. P 40,000 c. P 140,000
b. P100,000 d. P 170,000
9. The segment margin ratio in Store D was:
a. 16% c. 40%
b. 24% d. 60%
10. Mamee Company has two divisions, 1 and 2. During July, the contribution margin in Division 1 was
P60,000. The contribution margin ratio in Division 2 was 40% and its sales were P250,000. Division 2’s
segment margin was P60,000. The common fixed expenses were P50,000 and the company net income
was P20,000. The segment margin for Division 1 was:
a. P 0 c. P 50,000
b. P 10,000 d. P 60,000
g. CHAPTER 21
h. BUSINESS PLANNING
i. THEORIES
1. Operating decisions primarily deal with
a. The use of scarce resources.
b. How to obtain funds to acquire resources
c. Acquiring equipment and buildings
d. Satisfying shareholders
2. Financing decisions primarily deal with
a. The use of scarce resources
b. How to obtain funds to acquire resources
c. Acquiring equipment and buildings
d. Satisfying shareholders
3. A limitation of comparing a company’s performance against actual results of last year is that
a. It includes adjustments foir future condition
b. Feedback is no longer a possibility
c. Past results can contain inefficiencies of the past year
d. The budgeting time period is set at one year
j.
k.
4. Challenging business plans tend to
a. Decrease line-management participation in attaining corporate goals
b. Increase failure
c. Increase anxiety without motivation
d. Motivate improved performance
5. Business plan can help implement
a. Strategic planning
b. Long-run planning
c. Short-run planning
d. All of the above
6. To gain the benefits of business planning, ___________________ must understand and support the budget.
a. Management at all levels
b. Customers
c. Suppliers
d. All of the above
7. The sales forecast should be primarily based on
a. Statistical analysis
b. Input from sales managers and sales representative
c. Production capacity
d. Input from the board of directors
l.
m.
8. The sales forecast is influenced by
a. Advertising and sales promotion
b. Competition
c. General economic conditions
d. All of the above
9. A sales forecast is
a. Often the outcome of elaborate information gathering and discussions among sales managers
b. Developed primarily to prepare next year’s marketing campaign
c. Solely based on sales of the previous year
d. A summary of product costs that influence pricing decisions
10. Budgeted production depends on
a. The direct materials usage budget and direct material purchases budget
b. The direct manufacturing labor budget
c. Budgeted sales and expected changes in inventory levels
d. The manufacturing overhead cost budget
11. Budgeted manufacturing overhead costs include all tyoes of factory expenses except
a. Fixed items such as depreciation of manufacturing machinery
b. Variable itmes such as plant supplies
c. Indirect labor such as the salary of the plant supervisor
d. Direct labor and direct materials
12. This portion of the business plang must be designed to capture and hold the interest of the party to whom
the plan is being presented.
a. Cover Sheet
b. Context of the Business
c. Executive Summary
d. Implementation Schedule
13. What are the checklist of items to be included in the Cover Sheet of a Business Plan
I. Business Information
II. Economic Trends
III. Amount of the Capital required
IV. Promotional description of business goals, potential, and outlook
a. I, II, and III n. c. I, and IV only
b. I, III, and IV o. d. I, II, III, and IV
14. In this section of the business plan, it is important that the research will determine the strenght of your
analysis
a. Profile of the specific market
b. Context of the business
c. Marketing plan
d. Executive Summary
p.
q.
15. All of the following statements are true about common characteristic of business planning except:
a. Plans are kept simple as possible
b. Plans are flexible enough to change with unexpected events
c. The planning horizon is undefined
d. Planning is approached in an organized manner
16. The four critical areas of marketing plan are:
a. Promotion, Publicity, Advertisement, and Market Research
b. Publicity, Promotion, Merchandising, and Market Research
c. Publicity, Advertisment, Promotion, and Merchandising
d. Promotion, Advertisement, Merchandising, and Market Research
17. Computation trio includes:
a. Profit and Loss Statement, Statement of Financial Position, and Cash Flow Statement
b. Statement of Changes in Equity, Statement of Financial Position, and Cash Flow Statement
c. Profit and Loss Statement, Statement of Financial Position, and Statement of Retained Earnings
d. Statement of Changes in Equity, Statement of Financial Position, and Statement of Retained Earnings
r.
s.
18. Which of the following is a role of the consultant?
a. Evaluate methods for long range planning
b. Suggest techniques to be used in the planning process
c. Develop the methods of planning
d. All of the above
19. All of the following categories focuses on influences that can impact a company except:
a. Internal
b. External
c. Management
d. Business Planning
20. It is establish by the characteristics of the company.
a. Internal
b. External
c. Management
d. Business Planning
t.
u.
v.
w.
x.
y. PROBLEMS
z. For numbers 21-24
aa. Amethyst, Inc. expects to manufacture and sell 6,000 ceramic vases for P20 each. Direct materials
costs are P2, direct manufacturing labor is P10, and manufacturing overhead is P3 per vase. The
following inventory levels apply to 2017:
ab. ac. Beginning Inventory ad. Ending Inventory
ae. Direct materials af. 1,000 units ag. 1,000 units
ah. Work-in-progress ai. 0 units aj. 0 units
inventory
ak. Finished goods al. 400 units am. 500 units
inventory
an.
21. On the 2017 budgeted income statement, what amount will be reported for sales?
a. P122,000
b. P118,000
c. P140,000
d. P120,000
22. How many ceramic vases need to be produce in 2017?
a. 5,900 vases
b. 6,100 vases
c. 7,000 vases
d. 6,000 vases
23. On the 2017 budgeted income statement, what amount will be reported for cost of good sold?
a. P 91,500
b. P105,000
c. P 90,000
d. P 85,000
24. What are the 2017 budgeted costs for direct materials, direct manufacturing labor, and manufacturing
overhaed, respectively?
a. P12,200; P61,000; P18,300
b. P12,000; P60,000; P18,000
c. P 2,000; P10,000; P 3,000
d. P 2,000; P 0; P18,000
ao.
ap.
aq.
ar.
as.
at.
au.
av.
aw. For numbers 25-30
ax. IMNIDA Company is a manufacturer of bikes. Their regular units are manufactured to meet marketing
projections, and the specialized units are made after an order is received. After the last year operation,
the income statement shows the result for the year 2016.
ay. IMNIDA COMPANY
az. Income Statement
ba. For the year ended December 31, 2016
bb.
bc. Revenues
bd. Sales P 800,000
be. Cost of goods sold 430,000
bf. Gross Margin P 370,000
bg. Operating Cost
bh. Marketing P 25,000
bi. Distribution 15,000
bj. Administration 50,000
bk. Total operating cost __ 90,000
bl. Operating Income P 280,000
bm.
bn.
bo.
bp. IMNIDA management team is in the process of preparing the 2017 budget and is studying the following
information
Selling prices of bikes are expected to increase by 8%.
Marketing cost are expected to increase by 5% and the admin cost by 2%.
Cost of each unit is expected to increase by 5%.
Distribution cost vary in proportion to the number of units of bikes sold.
There is no beginning or ending inventory of bikes.
bq.
25. On the 2017 budgeted income statement, what amount will be reported for sales and cost of goods sold?
a. 451,000; 864,000
b. 684,000; 541,000
c. 820,000; 430,200
d. 864,000; 451,500
26. Compute for the gross margin of budgeted income statement for 2017.
a. 412,500
b. 413,800
c. 541,200
d. 430.000
27. If the bike sales in unit are expected to increase by 10%, how much will be the budgeted sales?
a. 912,300
b. 848,000
c. 950,400
d. 915,840
28. How much is the total operating cost to be reported in the budgeted income statement for 2017?
a. 90,150
b. 92,250
c. 77,250
d. 41,250
29. If the bike sales in unit are expected to increase by 20%, how much will be the reported distribution cost?
a. 18,000
b. 3,000
c. 16,500
d. 19,000
30. What is the budgeted operating income for 2017?
a. 320,230
b. 320,240
c. 320,250
d. 320,260
br.
bs.
bt.
bu.
bv.
bw. CHAPTER 22
bx. Strategic Cost Management; Balanced Scorecard
by. Theories
bz. 1. Involves the development of sustainable competitive position in which the firms competitive
advantage provides continued success.
ca. a. strategic management
cb. b. planning & decision-making
cc. c. operational control
cd. d. management control
ce. 2. Involves budgeting and profit planning, cash flow management & other decision related to the firms
operation.
cf. a. planning & decision-making
cg. b. strategic planning
ch. c. operational control
ci. d. management control
cj. 3. This is a competitive strategy in which a firm succeeds by producing products or services at the
lowest cost in the industry?
ck. a. cost leadership
cl. b. differentiation
cm. c. focus
cn. d. none of the above
co. 4. A cost leader is one who?
cp. a. makes sustainable profit at lowest price
cq. b. has relatively large market & avoids segment market
cr. c. focuses almost exclusively on cost reduction
cs. d. all of the above
ct. 5. Competitive strategy in which a firm succeeds by developing and maintaining unique value for the
product
cu. a. differentiation
cv. b. focus
cw. c. cost leadership
cx. d. strategic planning
cy. 6. Competitive strategy in which a firm succeeds by targeting its affection to a specific segment of
market
cz. a. focus
da. b. differentiation\
db. c. cost leadership
dc. d. strategic planning
dd. 7. Consist of an integrated system of performance measures that are derived from & support the
company strategy
de. a. balanced scorecard
df. b. financial performance
dg. c. non financial performance
dh. d. none of the above
di. 8. Concentrate on current activities which will be the drivers of future financial performance
dj. a. non financial performance
dk. b. financial performance
dl. c. balanced scorecard
dm. d. none of the above
dn. 9. It is the measures of profitability and market value among others, as indicators of how well the firm
satisfies its owners & shareholders.
do. a. financial perspective
dp. b. customer satisfaction
dq. c. internal business processes
dr. d. innovation & learning
ds. 10. It is the measures of quality service & low cost, among others, as indicators as how well the firm
satisfies its customers.
dt. a. customer satisfaction
du. b. financial perspective
dv. c. internal business processes
dw. d. innovation & learning
dx. 11. It is the measures of the efficiency & effectiveness which the firm produces the product or service.
dy. a. internal business processes
dz. b. innovation & learning
ea. c. financial perspective
eb. d. customer satisfaction
ec. 12. It is the measures of the firm’s ability to develop & utilize human resources to meet the strategic
goals now & into the future.
ed. a. innovation & learning
ee. b. financial perspective
ef. c. customer satisfaction
eg. d. internal business processes
eh. 13. Many of the measures serve as leading indicators of future financial
performance.
ei. a. non financial
ej. b. operational
ek. c. financial
el. d. none of the above
em. 14. The should focus only on key measures to be used by identifying only the most critical
ones.
en. a. balanced scorecard
eo. b. leading indicators
ep. c. logging indicators
eq. d. learning and growth perspective
er. 15. What is the focus of evaluating the success of strategy?
es. a. Comparing actual operating performance over 2 different time periods and explicity linking it to
strategic choices.
et. b. Comparing applied operating performance over 2 different time periods and explicity linking it to
strategic choices.
eu. c. Comparing budgeted operating performance over 2 different time periods and explicity linking it to
strategic choices.
ev. d. Comparing actual operating performance over 3 different periods.
ew. 16. When does a company considered to be successful in implementing its strategy.
ex. a. When the amounts of the product differentiation, cost leadership and growth components align
closely with its strategy.
ey. b. When the amounts of the product differentiation, cost leadership and growth components align
openly with its strategy.
ez. c. When the amounts of growth components only is align closely with its strategy.
fa. d. none of the above
fb. 17. Which of the following are not included in the evaluating the success of a strategy?
fc. a. growth component
fd. b. price recovery component
fe. c. productivity component
ff. d. none of the above
fg. 18. Productivity component computed as:
fh. a. Actual units of inputs or capacity used to produce this year’s output less actual input/ capacity
multiply by input price last year.
fi. b. Output price this year less output price last year multiply by actual units of output sold this year.
fj. c. Input price this year less input price last year multiply by actual units of input or capacity.
fk. d. Actual units of output sold this year less actual unit of output multiply by output price last year.
fl. 19. The amount of time work is actually done on the product.
fm. a. process time
fn. b. inspection time
fo. c. queue time
fp. d. move time
fq. 20. The time to move materials or partially completed products from workstation to workstation.
fr. a. move time
fs. b. queue tome
ft. c. inspection time
fu. d. process time
fv.
fw. Problems
fx. Southwest Company keeps careful track of the time relating to orders and their production. During the
most recent quarter, the following average times were recorded for each unit to order.
fy. Wait time…………………………… 17.0 days
fz. Inspection time……………………… 0.4 days
ga. Process time………………………… 2.0 days
gb. Move time …………………………… 0.6 days
gc. Queue time………………………….. 5.0 days
gd. 1. What is the throughput time, or velocity of production?
ge. a. 8.0 days
gf. b. 6.0 days
gg. c. 7.5 days
gh. d. 10.0 days
gi. 2. What is the manufacturing cycle efficiency (MCE)?
gj. a. 0.25
gk. b. 0.50
gl. c. 0.75
gm. d. 0.95
gn. 3. What is the delivery cycle time?
go. a. 25.0 days
gp. b. 26.0 days
gq. c. 28.5 days
gr. d. 30.0 days
gs.
gt. Lorenzo Corporation has provided the ff. data for one of its products:
gu. Process time………………………………………………. 3 days
gv. Queue time……………………………………………….. 4 days
gw. Inspection time…………………………………………… 0.7 days
gx. Move time………………………………………………… 0.3 days
gy. Wait time………………………………………………….. 9 days
gz. 4. The manufacturing cycle efficiency for this operation would be closest to:
ha. a. 0.375
hb. b. 0.45
hc. c. 0.18
hd. d. 0.33
he.
hf. Rainee Manufacturing Corporation has the following information:
hg. Moving time 8 days
hh. Inspection time 2 days
hi. Processing time 10 days
hj. Storage time 30 days
hk. 5. What is the total amount of value-added time?
hl. a. 10 days
hm. b. 30 days
hn. c. 40 days
ho. d. 50 days
hp. 6. What is the total amount of nonvalue-added time?
hq. a. 40 days
hr. b. 50 days
hs. c. 10 days
ht. d. 30 days
hu. 7. What is the product’s cycle time?
hv. a. 50 days
hw. b. 10 days
hx. c. 30 days
hy. d. 40 days
hz. 8. What is the manufacturing cycle efficiency?
ia. a. 20%
ib. b. 60%
ic. c. 25%
id. d. 80%
ie.
if. Nicole Corporation has the following information:
ig. Moving time 10 days
ih. Inspection time 5 days
ii. Processing time 15 days
ij. Storage time 20 days
ik. 9. What is the product’s cycle time?
il. a. 50 days
im. b. 10 days
in. c. 35 days
io. d. 50 days
ip. 10. What is the manufacturing cycle efficiency?
iq. a. 30%
ir. b. 20%
is. c. 50%
it. d. 70%
iu.
iv. CHAPTER 23: ADVANCED ANALYSIS AND APPRAISAL OF
PERFORMANCE: FINANCIAL AND NONFINANCIAL
iw. QUIZ
ix. Theories
1. A report that measure financial and nonfinancial performance measures for
various organization units in a single report is called a(n)
a. Balanced scorecard
b. Financial report scorecard
c. Imbalanced scorecard
d. Unbalanced scorecard
iy.
2. Customer-satisfaction measures are an example of :
a. Goal-congruence approach
b. Balanced scorecard approach
c. Financial report scorecard approach
d. Investment success approach
iz.
3. An example of a performance measure with a long-run time horizon
a. Is direct materials efficiency variances.
b. Is overhead spending variances.
c. Is number of new patents developed
d. Include all of the above measures.
ja.
4. Should assets be defined as total assets or net assets? This question is
considered part of which step in designing an accounting-based performance
measure?
a. Choose performance measures that align with top management’s financial goals.
b. Choose the time horizon of each performance measure.
c. Choose a measurement alternative for each performance measure.
jb.
5. Should assets be measure at historical cost or current cost? This question is
considered part or which step in designing an accounting-based performance
measure?
a. Choose performance measures that align with top management’s financial goals.
b. Choose the time horizon of each performance measure.
c. Choose a definition for each performance measure.
d. Choose a measurement alternative for each performance measure.
jc.
6. Which of the following statements about designing an accounting-based
performance measure is false?
a. The steps may be followed in a random order.
b. The issues considered in each steps are independent.
c. Management’s beliefs are present during the analyses.
d. Behavioral criteria are important when evaluating the steps.
jd.
7. The return on investment is usually considered the most popular approach to
incorporating the investment base into a performance measure because
a. It blends all the ingredients of profitability into a single percentage.
b. Once determined, there is no need to use it with other measure of performance.
c. It is similar to the company’s price earnings ratio in that a corporation’s return on
investment appears every day in The Wall Street Journal.
d. Of both (a) and (c).
je.
8. A problem with utilizing residual income that
a. A corporation with a high investment turnover ratio always has a higher residual
income than a corporation with a smaller investment turnover ratio.
b. A corporation with a high return on sales always has a higher residual income
than a corporation with a smaller return on sales.
c. A corporation with a larger peso amount of assets is likely to have a higher
residual income than corporation with smaller peso amount of assets.
d. None of the above are correct.
jf.
9. A accompany which favors the residual income approach
a. Wants managers to concentrate on maximizing an absolute amount of pesos.
b. Wants managers to concentrate on maximizing a percentage return.
c. Wants managers to maximize the investment turnover ratio.
d. Wants managers to maximize return on sales.
jg.
10. If a company is a multinational company with operations in several different
countries, one way to achieve comparability of historical-cost based on ROIs for
facilities in different countries is
a. Restate the results of operations using the cash basis method of accounting.
b. Use GAAP for all reporting and calculations.
c. Restate the results of all operations in pesos.
d. All of the above would achieve comparability.
jh.
11. Team incentives encourage cooperation by
a. Forcing people to work together on difficult tasks.
b. Improving morale.
c. Letting individuals help one another as they strive toward a common goal.
d. Rewarding all teams the same amount.
ji.
12. Many manufacturing, marketing, and design problems require employees with
multiple skills; therefore, terms are used and the members have the added
encouragement of
a. Individual incentives
b. Management incentives
c. Morale incentives
d. Team incentives
jj.
13. Designers of executive compensation plans emphasize which of the following
factors?
a. Achievement of organization goals
b. Administrative case
c. The probability that the executives affected by the plan will perceive the plan as
fair
d. All of the above are emphasized.
jk.
14. Rate of sales growth and number of customers are two examples of critical
performance indicators for which of the following critical success factors?
a. Service
b. Quality
c. Cost
d. Revenue
jl.
15. An effective system of performance measurement contains critical performance
indicators that are a reflection of the customer’s perspective, a reflection of the
customer’s validation, a reflection comprehensive information, and a provision for
feedback.
jm. What critical performance indicator is describe by the following statement?
jn. Customer –focused performance measure help organization members manage
activities by concentrating their attention on improving what matters to the
customers.
a. Reflection of the customer’s perspective
b. Reflection of the customer’s validation
c. Reflection of comprehensive information
d. Provision of feedback
jo.
16. An effective system of performance measurement contains critical performance
indicators that are a reflection of the customer’s perspective, a reflection of the
customer’s validation, a reflection comprehensive information, and a provision for
feedback.
jp. What critical performance indicator is describe by the following statement?
jq. Performance measures should be external, rather than internal and should reflect
an understanding of the difference between the output and outcome of activities.
a. Reflection of the customer’s perspective
b. Reflection of the customer’s validation
c. Reflection of comprehensive information
d. Provision of feedback
jr.
17. When a firm discovers that sales have been declining because of poor service
and slow delivery schedules, they are receiving a(n):
a. Diagnostic signal
b. Warning signal
c. Supporting signal
d. “green light” signal
js.
18. An effective system of performance measurement contains critical performance
measurement contains critical performance indicators that are a reflection of the
customer’s perspective, a reflection of the customer’s validation, a reflection
comprehensive information, and a provision for feedback.
jt. What critical performance indicator is describe by the following statement?
ju. An effective program of performance measurement assesses all facets of
relevant performance so that the decision maker will not trade off relevant, but
unmeasured, facets of performance for performance of measure facets.
a. Reflection of the customer’s perspective
b. Reflection of the customer’s validation
c. Reflection of comprehensive information
d. Provision of feedback
jv.
19. An effective system of performance measurement contains critical performance
measurement contains critical performance indicators that are a reflection of the
customer’s perspective, a reflection of the customer’s validation, a reflection
comprehensive information, and a provision for feedback.
jw. What critical performance indicator is concerned with outcomes?
a. Reflection of the customer’s perspective
b. Reflection of the customer’s validation
c. Reflection of comprehensive information
d. Provision of feedback
jx.
20. An effective system of performance measurement contains critical performance
measurement contains critical performance indicators that are a reflection of the
customer’s perspective, a reflection of the customer’s validation, a reflection
comprehensive information, and a provision for feedback.
jy. What critical performance indicator uses performance measures as warning and
diagnostic signals?
a. Reflection of the customer’s perspective
b. Reflection of the customer’s validation
c. Reflection of comprehensive information
d. Provision of feedback
jz.
ka.
kb.
kc.
[Link]
1. During the past twelve months, the Seven Corporation had a net income of P
39,200. What is the return on investment if the amount of the investment is P
280,000.
a. 10%
b. 12%
c. 14%
d. 16
ke.
2. The Delta Corporation had the following information for 2013:
kf. Revenue P 900,000
kg. Operating expenses 670,000
kh. Total assets 1,150,000
ki. What is the return on investment?
a. 10%
b. 20%
c. 25%
d. 78.2%
kj. The following information applies to questions 3 through 5.
kk. The HZI Corporation reported the following information for its Pasig Division:
kl. Revenues P 1,000,000
km. Operating Costs 600,000
kn. Taxable income 200,000
ko. Operating assets 500,000
kp. Income is defined as operating income.
3. What is the Pasig Division’s investment turnover ratio?
a. 2.00
b. 3.33
c. 2.50
d. 0.80
kq.
4. What is the Pasig Division’s Return on sales?
a. 0.2
b. 0.4
c. 0.5
d. 0.6
kr.
5. What is the Pasig Division’s return on investment?
a. 0.2
b. 0.4
c. 0.5
d. 0.8
ks.
kt. The following information applies to questions 6 through 8.
ku. Federov Company has two sources of funds: long-term debt with a market and
book value of P10 million issued at an interest rate of 12%, and equity capital that
has a market value of P8 million (book value of P4 million). Federov Company has
profit centers in the following locations with the following operating incomes, total
assets, and total liabilities. The cost of equity capital is 12%, while the tax is 25%.
kv.
kw. Opearting
Current
kx. Income Assets
Liabilities
ky. Tarlac P 960,000 P 4,000,000 P 200,000
kz. Quezon P 1,200,000 P 8,000,000 P
600,000
la. Manila P 2,040,000 P 12,000,000 P 1,200,000
lb.
6. What is the EVA for Tarlac?
a. P255,740
b. P327,460
c. P392,540
d. P720,000
lc.
7. What is the EVA for Quezon?
a. P135,580
b. P220,000
c. P234,000
d. P305,000
ld.
8. What is the EVA for Manila?
a. P450,000
b. P1,530,000
c. P414,360
d. P1,115,640
le.
lf. The following information applies to questions 9 through 10.
lg. The Globe Medical Supply Company has two divisions that operate
independently of one another. The financial data for the year 2013 reported the
following results:
lh.
li.
lj. Uptown
Downtown
lk. Sales P3,000,000 P2,500,000
ll. Operating income 750,000 550,000
lm. Taxable income 650,000
375,000
ln. Investment 6,000,000 5,000,000
lo. The company’s desired rate of return is 10%. Income is defined as operating
income.
lp.
9. What are the respective return-on-investment ratios for the Uptown and
Downtown Divisions?
a. 0.110 and 0.125
b. 0.108 and 0.075
c. 0.125 and 0.110
d. 0.050 and 0.150
lq.
10. What are the respective residual incomes for the Uptown and downtown
Divisions?
a. P30,000 and P50,000
b. P150,000 and P30,000
c. P150,000 and P50,000
d. P50,000 and a negative P150,000
lr.
ls. Theories -- Chapter 26
lt. Multiple choice
lu.
1. Implantation of total quality management (TQM) in a firm:
a. Must follow a rigid, predetermined process to be successful
b. Involves some lower-level managers and all senior executives
c. Takes from 3-5 years
d. Is a bottoms-up process, with senior management involved only in the final
phase.
lv.
2. The just-in-time manufacturing system is also called the
a. Job in training system
b. Job in transit system
c. Zero cost system
d. Zero inventories system
lw.
3. Conformance that requires all products or services to meet exactly the target
value with no variation allowed is
a. Endzone conformance
b. Target conformance
c. Goalpost conformance
d. Absolute quality conformance
lx.
4. Examples of the quality cost of prevention include all of the following, except:
a. Tuition for external training
b. Additional tolerance controls for machinery
c. Depreciation of a training room
d. An annual award for lowest rework rate
ly.
5. Conformance to quality specification expressed as specified range around a
target is
a. Endzone conformance
b. Target conformance
c. Goalpost conformance
d. Absolute quality conformance
lz.
6. Changing to an activity-based costing/management system will not
a. Change the way that resources are allocated
b. Change the way that costs are allocated
c. Change all the people’s jobs
d. Change the way that performance is evaluated
ma.
7. Cost quality reports usually do not consider
a. External failure costs.
b. Opportunity costs
c. Internal failure costs
d. Appraisal costs
mb.
8. Typically, as prevention costs increase, other costs of quality:
a. Are not affected
b. Change, but the direction cannot be predicted
c. Increase, but at a slower pace
d. Decrease
mc.
9. The quality of cost prevention is:
a. Exampled by the cost of servicing warranties
b. Refers only to zero-defect programs
c. An upstream costs
d. A downstream costs
md.
10. These costs are incurred to avoid poor-quality goods or services or reduce the
number of defects in products or services.
a. Appraisal costs
b. Internal failure cost
c. Prevention costs
d. External failure costs
me.
11. These costs, also called inspection costs, are incurred to identify products before
the products are shipped to customers.
a. Appraisal costs
b. Internal failure cost
c. Prevention costs
d. External failure costs
mf.
12. These are costs that result from identification of defects during the appraisal
process
a. Appraisal costs
b. Internal failure cost
c. Prevention costs
d. External failure costs
mg.
mh.
13. These are incurred when poor-quality goods or services are detected after
delivery to customers
a. Appraisal costs
b. Internal failure cost
c. Prevention costs
d. External failure costs
mi.
14. The sum of conformance and nonconformance costs
a. Cost of quality
b. Historical costs
c. Appraisal costs
d. Prevention costs
mj.
15. Duration from the time a customer places an order for a product or service to the
time the product or service is delivered to the customer
a. PERT
b. Customer-response time
c. On-time performance
d. Benchmarking
mk.
16. Which of the following is not a key features of just-in-time production
a. Improving plant layout
b. Targeting zero defects
c. Reducing setup time
d. Investments
ml.
17. Refers to situation in which the product or service is actually delivered by the
time it was scheduled to be delivered
a. PERT
b. Customer-response time
c. On-time performance
d. Benchmarking
mm.
18. Also called lean production; demand-pull manufacturing system because each
component in a production line is produced
a. Just-in-time production
b. Customer-response time
c. On-time performance
d. Benchmarking
mn.
19. Fundamental rethinking and redesign of business processes to achieve
improvement in critical measures of performance of cost, quality, service, speed
and customer satisfaction.
a. Just-in-time production
b. Customer-response time
c. On-time performance
d. Reengineering
mo.
e. Process of identifying and managing constraint in the making of products or in
providing services.
a. Just-in-time production
b. Customer-response time
c. On-time performance
d. Theory of constraints
mp.
mq.
mr.
ms.
mt.
mu.
mv.
mw.
mx.
my.
mz.
na.
nb.
nc.
nd.
ne.
nf.
ng.
nh.
ni.
nj.
nk.
nl.
nm.
nn.
no.
np. Problems
nq. Use the following information to answer questions 1 through 3:
nr. Testing P 60,000
ns. Rework 27,500
nt. Training 45,000
nu. Product liability insurance 35,000
nv. Quality planning 43,000
nw. Customer surveys 15,000
nx. Reinspection and retesting 17,500
ny. Warranty repairs 50,000
nz. Total quality costs P293,000
oa.
ob. Sales for 2005 were P1,000,000
oc.
od. [Link] is the amount of appraisal costs?
oe. A. P60,000C. P32,500
of. B. P92,500D. P75,000
og.
oh. 2. What is the amount of external failure costs?
oi. A. P35,000C. P50,000
oj. B. P85,000D. P67,500
ok.
ol. 3. If Kurt Company is able to reduce quality costs to 2.5 percent of sales, what will
happen to profits?
om. A. Decrease by P25,000 C. Decrease by
P293,000
on. B. Increase by P268,000D. Increase by
P25,000
oo. Question Nos. 4 and 5 are based on the following:
op.
oq. Prior to installing a JIT system, Friendly Company used machine hours to
assign maintenance costs to its three products of 4-inch, 6-inch, and 9-inch
insulation. The maintenance costs totaled P840,000 per year. The machine
hours used by each product and the quantity produced of each product are as
follows:
or. os. Machine ot. Quantity
Hours Produced
ou. 4- ov. 6,000 ow. 15,000 rolls
in
c
h
ox. 6- oy. 10,000 oz. 12,500 rolls
in
c
h
pa. 9- pb. 8,000 pc. 11,200 rolls
in
c
h
pd. After installing JIT, three manufacturing cells were created and the cell
workers were trained to perform maintenance. Maintenance costs for the
three cells still totaled P840,000; however, these costs are now traceable to
each cell.
pe. Cell, 4-inch P220,000
pf. Cell, 6-inch 300,000
pg. Cell, 9-inch 320,000
ph.
pi. 4. The maintenance cost per roll of 4-inch insulation before JIT is installed
would be
pj. A. P24.00 C. P14.00
pk. B. P17.50 D. P13.16
pl.
pm. 5. The maintenance cost per roll of 9-inch insulation before JIT is installed would
be
pn. A. P17.50 C. P28.57
po. B. P25.00 D. P75.00
pp.
pq.6. Highline Company reported the following costs for the year just ended:
pr.
ps. Throughput manufacturing pt.
costs P
py.
pz. If Highline uses throughput costing and had sales revenues for the period
of P 950,000, which of the following choices correctly depicts the company's cost
of goods sold and net income?
qa. qb. qd. qe. Net
Co qf. Income
qc.
Go
rn.
ro. The company classifies direct materials as a throughput cost. How much of this cost
would be held in year-end inventory under throughput costing?
rp. a. P1,427,500
rq. b. P1,470,000
rr. c. P1,525,000
rs. d.P 1,570,000
rt.
ru.8. The costs that follow appeared on Omaha's quality cost report:
rv.
rw. Warranty costs rx.
P1
sg.
sh. The sum of Omaha's appraisal and internal failure costs is:
si. a. P10,000.
sj. b. P12,800.
sk. c. P22,800.
sl. d. P68,800.
sm. e. some other amount.
sn.9. The costs that follow appeared on Lexington’s quality cost report:
so.
sp. Warranty costs sq.
$
sz.
ta. The sum of Lexington’s prevention and external failure costs is:
tb. a. P40,000.
tc. b. P49,000.
td. c. P59,000.
te. d. P63,100.
tf. e. some other amount.
tg.10. Chase, Inc., has identified the following selected quality costs:
th. Warranty costs: P72,000
ti. Employee training: P28,000
tj. Repair of units prior to shipment to customers: P14,000
tk. Quality engineering: P61,000
tl. Product inspection during manufacturing: P35,000
tm. Travel to customer sites to perform repairs: P6,200
tn.
to. The sum of external failure costs is :
tp. a. P89,000.
tq. b. P45,000.
tr. c. P14,000.
ts. d. P78,200.
tt.
tu.
tv.
tw.
tx.
ty.
tz.
ua.
ub.
uc.
ud.
ue.
uf.
ug.
uh.
ui.
uj.
uk.
ul.
um.
un.
uo.
up.
uq.
ur.
us.
ut.
uu.
uv.
uw.
ux.
uy.
uz.
va.
vb.
vc.
vd.
ve.
vf.
vg.
vh.
vi.
vj.
vk.
vl.
vm.
vn.
vo.
vp.
vq.
vr.
vs.
vt.
vu.
vv.
vw.
vx.
vy.
vz.
wa.
wb.
wc.
wd.
we.
wf.
wg.
wh.
wi.
wj.
wk.
wl.
wm.
wn.
wo.
wp.
wq.
wr.
ws.
wt.
wu.
wv.
ww.
wx.
wy.
wz.
xa.
xb.
xc.
xd.
xe.
xf.
xg.
xh.
xi.
xj.
xk.
xl.
xm.
xn.
xo.
xp.
xq.
xr.
xs.
xt.
xu.
xv.
xw.
xx.
xy.
xz.
ya.
yb.
yc.
yd. 1. In a decentralization organization who are allowed at various operating
levels the authority to make decisions relating to their area of responsibilities?
a. Managers
b. Employee
c. BOD
d. Auditor
ye. ANSWER : A
yf.
yg. 2. Who determine when delegation of responsibility (decentralization) is
desirable?
a. Subunit Managers
b. Accountant
c. Top Managers
d. Auditor
yh. ANSWER : C
yi.
yj. 3. A good example of a common cost which normally could not be assigned to
products on a segmented income statement except on an arbitrary basis
would be:
a. product advertising outlays
b. salary of a corporation president.
c. direct materials.
d. the product manager’s salary.
yk. ANSWER : B
yl.
ym. 4. All other things being equal, if a division’s traceable fixed expense
increase:
a. the division’s contribution margin ratio will decrease.
b. the division’s segment margin ratio will remain the same.
c. the division’s segment margin will decrease.
d. the overall company profit will remain the same.
yn. ANSWER : C
yo.
yp. 5. Is an Advantage of Decentralization that speeds decision making, creating
a competitive advantage over centralized organizations.
a. Creates greater responsiveness to local needs
b. Aids management development and learning
c. Leads to gain from quicker decision making.
d. Increases motivation of subunit managers
yq. ANSWER : C
yr.
ys. 6. Statement of income designed to focus on various segments of the
company is known as?
a. Decentralized
b. Operations
c. Management Development
d. Segment Reporting
yt. ANSWER : D
yu.
yv. 7. The impact on net operating income of short run changes in sales for a
segment can be most clearly predicted by analyzing:
a. the contribution margin ratio.
b. the segment margin.
c. the ratio of the segment margin to sales.
d. net sales less segment fixed costs.
[Link] : A
yx.
yy. 8. In a segmented contribution format income statement, what is the best
measure of the long run profitability of a segment?
a. its gross margin
b. its contribution margin
c. its segment margin
d. its segment margin minus an allocated portion of common fixed expenses
yz.
za. ANSWER : C
zb.
zc. 9. In order to properly report segment margin as a guide to long run segment
profitability and performance, fixed costs must be separated into two broad
categories. One category is common fixed costs. What is the other category?
a. discretionary fixed costs
b. committed fixed costs
c. traceable fixed costs
d. specialized fixed costs
e. ANSWER : C
f.
g. 10. Which of the following segment performance measures will decrease if there
is an increase in the interest expense for that segment?
h. Return on Investment Residual Income
a. Yes Yes
b. No Yes
c. Yes No
d. No No
i. ANSWER : D
j.
k. 11. Which of the following segment performance measures will increase if there
is a decrease in the selling expenses for that segment?
l. Return on Investment Residual Income
a. Yes Yes
b. No Yes
c. Yes No
d. No No
m. ANSWER : A
n. 12. Some investment opportunities that should be accepted from the viewpoint of
the entire company may be rejected by a manager who is evaluated on the basis
of:
a. return on investment.
b. residual income.
c. contribution margin.
d. segment margin.
e. ANSWER : A
f.
g. 13. Which of the following is NOT classify as limitation of decentralization?
a. Dysfunctional decision making may result to suboptimal or incongruent decision
making
b. Cost to gather information is increased
c. Better and Faster performance evaluation
d. Activities may be duplicated
h. ANSWER : C
i.
j. 14. A process of delegating the decision-making authority throughout an
organization is called
a. Segment
b. Planning
c. Decentralization
d. Organizing
e. ANSWER : C
f.
g. 15. The informal structure does not appear on the___________ chart, but is
often vital to effective operations.
h. a. Business
i. b. Organization
j. c. Chain
k. d. Reporting
l. ANSWER : B
m.
n.
o.
p.
q.
r.
s. PROBLEMS
t. 1. Bellinda Company has two divisions. C and D. The overall company
contribution margin ratio is 30%, with sales in the two divisions totaling P500,000.
lf variable expenses are P300,000 in Division C. and if division C’s contribution
margin ratio is 25%, then sales in Division D must be:
a. P50,000
b. P100,000
c. P150,000
d. P200,000
e. ANSWER : B
f.
g. 2. Barneycles Company has three stores: X, Y, and Z. During August, the
variable expenses in Store X were P90,000 and the contribution margin ratio was
25%. Store Y had a contribution margin of P27,000 and a contribution margin
ratio of 20%. Store 2 had variable expenses of P120,000 and a variable expense
ratio of 60% of sales. For August, Barneycles Company’s sales were:
a. P318,000
b. P455,000
c. P485,000
d. P555,000
h. ANSWER : B
i.
j. 3. Blessy Company has two divisions, S and T. The company’s overall
contribution margin ratio is 30% when sales in the two divisions total P750,000. lf
variable expenses are P405,000 in Division S, and if Division S's contribution
margin ratio is 25%, then sales in Division T must be:
a. P75,000
b. P210,000
c. P225,000
d. P300,000
e. ANSWER : B
f.
g. Questions 4 and 5 are based on the following information.
h. Elsa Cruz Company has two sales areas: East and West. During last year, the
contribution margin in the East area was P50,000 or 20% of sales. The segment
margin in the West area was P15,000, or 8% of sales. Traceable fixed costs are
P15,000 in the East and P10,000 in the West. During last year, the company
reported total net income of P26,000.
i. 4. The total fixed costs(traceable and common)for Elsa Cruz Company for the
year were:
j. a. P49,000.00
k. b. P25,000.00
l. c. P24,000.00
m. d. P50,000.00
n. ANSWER : A
o. 5. The variable costs for the West Area for the year were:
p. a. P230,000
q. b. P185,000
r. c. P162,500
s. d. P 65,000
t. ANSWER : C
u.
v. Questions 6 through 9 are based on the following information.
w. Mang Juan Company has two stores: D and S. During November, Mang Juan
Company reported a net income of P30,000 and sales of P50,000. The
contribution margin in Store D was P100,000, or 40% of sales. The segment
margin m Store S was P30,000, or 15% of sales. Traceable fixed expanses an
P60,000 in Store D, and P40,000 in Store S.
x. 6. Sales in State D totaled:
a. P400,000
b. P250,000
c. P150,000
d. P100,000
e. ANSWER : B
f.
g. 7. Variable expenses in Store S totaled: ‘
a. P70,000
b. P110,000
c. P200,000
d. P130,000
e. ANSWER : D
f.
g. 8. Mang Juan Company’s total fixed expenses for the year were:
a. P 40,000
b. P100,000
c. P140,000
d. P170,000
e. ANSWER : C
f.
g. 9. The segment margin ratio in Store D was:
a. 16%.
b. 24%.
c. 40%.
d. 60%.
e. ANSWER : A
f. 10. Bobby Company has two divisions, i and 2. During July, the contribution
margin in Division I was P60,000. The contribution margin ratio in Division 2 was
40% and its sales were P250000. Division 2’s segment margin was P60,000. The
common fixed expenses were P50,000 and the company net income was
100,000. The segment margin for Division 1 was:
a. P0
b. P10,000
c. P50,000
d. P60,000
e. ANSWER : B
F.
G. CHAPTER 21 - MULTIPLE CHOICES – BUSINESS PLANNING
h. 1. Operating decisions primarily deal with
a. the use of scarce resources.
b. how to obtain funds to acquire resources.
c. acquiring equipment and buildings.
d. satisfying shareholders.
i. 2. Financing decisions primarily deal with
a. the use of scarce resources.
b. how to obtain funds to acquire resources.
c. acquiring equipment and buildings.
d. preparing financial statements for shareholders.
j. 3. A limitation of comparing a company’s performance against actual results of
last year is that
a. it includes adjustments for future conditions.
b. feedback Is no longer a possibility.
c. past results can contain inefficiencies of the past year.
d. the budgeting time period Is set at one year
k. 4. Challenging business plans tend to
a. decrease line-management participation in attaining corporate goals.
b. increase failure.
c. increase anxiety without motivation.
d. motivate improved performance.
l. 5. A business plan can help implement
a. strategic planning.
b. long-run planning.
c. short-run planning.
d. all of the above
m. 6. To gain the benefits of business planning. ___________ must understand and
support the budget.
a. management at all levels
b. customers
c. suppliers
d. all of the above.
n. 7. The sales forecast should be primarily based on
a. statistical analysis.
b. input from sales managers and sales representatives.
c. production capacity.
d. input from the board of directors.
o. 8. The sales forecast is influenced by
a. advertising and sales promotions.
b. competition
c. general economic conditions.
d. all of the above.
p. 9. A sales forecast is
a. often the outcome of elaborate information gathering and discussions
among sales managers.
b. developed primarily to prepare next year’s marketing campaign.
c. solely based on sales of the previous year.
d. a summary of product costs that influence pricing decisions.
q. 10. Budgeted production depends on
a. the direct materials usage budget and direct material purchases' budget.
b. the direct manufacturing labor budget.
c. budgeted sales and expected changes In inventory levels.
d. the manufacturing overhead costs budget.
r. 11. Budgeted manufacturing overhead costs include all types of factory expenses
except
a. fixed items such as depreciation of manufacturing machinery.
b. variable items such as plant supplies.
c. indirect labor such as the salary of the plant supervisor
d. direct labor and direct materials.
s.
t. The following information applies to questions 12 through 15.
u. SW, Inc. expects to manufacture and sell 6,000 ceramic vases for P20 each.
Direct materials costs are P2, direct manufacturing labor is P10, and
manufacturing overhead is P3 per vase. The following inventory levels apply to
2013:
v. Beginning inventory Ending
inventory
w. Direct materials 1,000 units 1,000 units
x. Work-in-process inventory 0 units 0 units
y. Finished goods inventory 400 units 500 units
z.
aa. 12. On the 2013 budgeted Income statement what amount will be reported for
sales?
a. P122,000
b. P118,000
c. P140,000
d. P120,000
ab. 13. How many ceramic vases need to be produced in 2013?
a. 5,900 vases
b. 6,100 vases
c. 7,000 vases
d. 6,000 vases
ac. 14. On the 2013 budgeted income statement, what amount will be reported for
cost of goods sold?
a. P 91,500
b. P105,000
c. P 90,000
d. P 88,500
ad. 15. What are the 2013 budgeted costs for direct materials, direct manufacturing
labor, and manufacturing overhead, respectively?
a. P12,200; P61,000; P18,300
b. P12,000; P60,000; P18,000
c. P2000; P10,000; P3,000
a. P2,000; P0; P18,000
ae. Theories – CHAPTER 22
1. Throughput time consists of:
a. Process time
b. Inspection time and queue time
c. Process time, inspection time, and move time
d. Process time, inspection time, move time, and queue time
af.
2. Manufacturing Cycle Efficiency (MCE) is computed as:
a. Throughput time/Delivery cycle time
b. Process time/Delivery cycle time
c. Value-added time/Throughput time
d. Value-added time/Delivery cycle time
ag.
3. Which of the following represents value-added time in the manufacturing cycle?
a. Inspection Tine
b. Queue Time
c. Move Time
d. Process Time
ah.
4. Quality is classified under which of the four balanced scorecard perspectives?
a. Financial Perspective
b. Internal Business Perspective
c. Customer Perspective
d. Learning and Growth Perspective
ai.
5. Product and process design is classified under which of the four balanced
scorecard perspective?
a. Internal Business Perspective
b. Customer Perspective
c. Learning and Growth Perspective
d. Financial Perspective
aj.
6. Responsive after sales service design is classified under which of the four
balanced scorecard perspective?
ak. a. Internal Business Perspective
al. b. Customer Perspective
am. c. Learning and Growth Perspective
an. d. Financial Perspective
ao.
7. Financial Accounting Services design is classified under which of the four
balanced scorecard perspective?
ap. a. Internal Business Perspective
aq. b. Customer Perspective
ar. c. Learning and Growth Perspective
as. d. Financial Perspective
at.
8. What activities increase the product’s worth to the customer?
au. a. Process Quality Yield
av. b. Process Productivity
aw. c. Value-Added Activity Processing Time
ax. d. Non-Value-Added Activity Processing Time
ay.
9. Waiting for your order to arrive is part of:
a. Processing Time
b. Inspection Time
c. Move Time
d. Queue Time
az.
10. Which of the following statements is incorrect?
a. It helps to communicate the strategy to all members of the organization by
translating the strategy into a coherent and linked set to understandable and
measurable operational targets.
b. The balanced scorecard should focus only on key measures to be used by
identifying only the most critical ones.
c. In not-for-profit companies, the balanced scorecard places strong
emphasis on financial objectives and measures.
d. The scorecard should highlight suboptimal trade-offs that managers may
make when they fail to consider operational and financial measure together.
ba.
11. Which of the following is part of cost leadership?
a. Choosing market niches where competition is the weakest.
b. Enabling the firm to charge higher prices and outperform the competition
without reducing costs significantly.
c. It involves monitoring the activities of operating-level managers and
employees by mid-level managers.
d. It makes sustainable profits at lower prices.
bb.
12. This is a linkage from strategy formulation to financial results
a. Cost and Effect Chain
b. Mission
c. Balanced Scorecard
d. Manufacturing Cycle Efficiency
bc.
13. Which of the following is the best MCE for a business firm?
a. 0.9
b. 0.8
c. 0.75
d. 0.5
bd.
14. Which of the following is used to compute delivery cycle time but not used in
manufacturing cycle time?
a. Process Time
b. Wait Time
c. Queue Time
d. Move Time
be.
15. In data transmission, this is the amount of data that can be moved from one
place to another during a period?
a. Economic Value Added
b. Value-Added Processing Time
c. Throughput
d. Manufacturing Cycle Efficiency
bf. Computation
bg.
bh. Lorenzo Corporation has provided the following data for one of its products:
bi. Process time --------------------------- 3 days
bj. Queue time --------------------------- 4 days
bk. Inspection time --------------------------- 0.7 days
bl. Move time --------------------------- 0.3 days
bm. Wait time --------------------------- 9 days
bn.
1. What is the Manufacturing Cycle Efficiency?
a. 0.375
b. 0.45
c. 0.18
d. 0.33
bo. Answer:
bp. Manufacturing Cycle Efficiency = 3 days/3+4+0.7+0.3 days
bq. Manufacturing Cycle Efficiency = 0.375
br.
bs. Use the following information to answer questions 2 through 4.
bt. Rainee Manufacturing Corporation has the following information:
bu. Moving time 8 days
bv. Inspection time 2 days
bw. Processing time 10 days
bx. Storage time 30 days
by.
2. What is the total amount of value-added time?
a. 10 days
b. 30 days
c. 40 days
d. 50 days
bz. Answer:
ca. Value-Added Time = Processing Time
cb. Value-Added Time = 10 days
cc.
3. What is the total amount of nonvalue-added time?
a. 10 days
b. 30 days
c. 40 days
d. 50 days
[Link]:
ce. Non Value-Added Time = Moving Time + Inspection Time + Processing Time
cf. Non Value-Added Time = 8 days + 2 days + 30 days
cg. Non Value-Added Time = 40 days
ch.
4. What is the product’s cycle time?
a. 10 days
b. 30 days
c. 40 days
d. 50 days
ci. Answer:
cj. Product’s Cycle Time = Moving time + Inspection Time +Processing time
+Storage time
ck.
cl. Moving time 8 days
cm. Inspection time 2 days
cn. Processing time 10 days
co. Storage time 30 days
cp. TOTAL 50 days
cq.
5. What is the manufacturing cycle efficiency?
a. 25%
b. 80%
c. 20%
d. 60%
cr. Answer:
cs. Manufacturing Cycle Efficiency = 10 days/8 + 2 + 10 + 30 days
ct. Manufacturing Cycle Efficiency = 0.20 or 20%
cu.
cv. Use the following information to answer 6 and 7.
[Link] Corporation has the following information:
cx. Moving Time 10 days
cy. Inspection Time 5 days
cz. Processing Time 15 days
da. Storage Time 20 days
db.
6. What is the product’s cycle time?
a. 10 days
b. 15 days
c. 35 days
d. 50 days
[Link]:
dd. Moving Time 10 days
de. Inspection Time 5 days
df. Processing Time 15 days
dg. Storage Time 20 days
dh. TOTAL 50 days
di.
dj.
7. What is the manufacturing cycle efficiency?
a. 30.0%
b. 20.0%
c. 50.0%
d. 70.0%
[Link]:
dl. Manufacturing Cycle Efficiency = 15 days/50days
dm. Manufacturing Cycle Efficiency = 30%
dn.
do. Birmingham Hardwood Frames makes picture frame. During November 2016,
managers compiled the following data:
dp.
dq. Total frames manufactured 1,850,000
dr. Good frames produced and sold 1,731,000
ds. Total processing time (Minutes)
21,120
dt. Value-Added Processing Time (Minutes) 6,920
du.
8. Calculate the manufacturing cycle efficiency.
a. 93.57%
b. 32.77%
c. 8.47%
d. 15%
dv. Answer:
dw. Manufacturing Cycle Efficiency = 6,920/21,120
dx. Manufacturing Cycle Efficiency = 32.77%
dy.
9. Calculate the throughput using one ratio.
a. 82
b. 90
c. 83
d. 75
dz. Answer:
ea. Throughput = 1,731,000/21,120
[Link] = 82
ec.
10. Calculate the process quality yield.
a. 87.57%
b. 93.57%
c. 75.54%
d. 21.18%
[Link]:
ee. Process Quality Yield = 1,731,000/1,850,000
ef. Process Quality Yield = 93.57%
eg.
[Link] Choice: Chapter 25
1. All of the following statements are true except
a. Cash bonuses, meals, and trips are examples of extrinsic rewards
b. Pay for performance systems base rewards on achieving or exceeding some
measured performance.
c. An intrinsic reward is based on performance and is any reward that one
person provides to another person to recognize a job well done.
d. In an effective compensation system, each employees should be paid a basic
wage that reflects the market assessment for his skills and experience
ei.
2. Which of the following statements is false?
a. Incentive compensation systems work best in organizations in which
employees have no skill or have not been empowered.
b. Profit sharing is a group incentive compensation plan focused on rewarding
short-term performance.
c. A stock option is the right to purchase a unit of the organization’s stock at a
specified price for a set time limit.
d. An important element of control is motivating employees to pursue the
organization’s interests as they undertake their daily jobs.
ej.
3. Which of the following is NOT a true statement?
a. An important element of control is motivating employees to pursue the
organization’s interests as they undertake their daily jobs.
b. An important element of motivation is compensation.
c. Hygiene factors relate to the job context and define the environment of the
individual’s work.
d. Compensation is not useful in motivating employees.
ek.
4. _____________ is based on performance and is any reward that one person
provides to another in recognition of a job well done.
a. Valence
b. Intrinsic rewards
c. Extrinsic rewards
d. Hygiene Factors
el.
5. Which of the following is an intrinsic reward?
a. Cash bonuses
b. Job satisfaction
c. Trips
d. Meals
em.
en.
eo.
ep.
6. Which of the following is an extrinsic reward?
a. Stock bonuses
b. Recognition in the organization’s newsletter
c. Recognition on a plaque
d. All of the above are extrinsic rewards.
eq.
7. Which of the following is NOT an attribute of effective performance measurement
systems?
a. The person must understand the job.
b. The job’s performance measures should reflect the organization’s key
success factors.
c. The performance measurement system should set clear standards or targets
for performance.
d. The pay for performance systems base rewards on only net income.
er.
8. ______________ systems base rewards on achieving or exceeding some
measured performance.
a. Pay for the performance
b. Base salary agreement
c. Intrinsic reward
d. Marketing
es.
9. Which of the following is NOT an attribute of effective performance measurement
systems?
a. The performance measurement system should be accurate.
b. The reward system should focus on individual or group rewards depending on
the nature of the job.
c. The performance measurement system should set clear standards or targets
for performance.
d. Incentive compensation are rewards systems that pay only an hourly wage for
hours worked.
et.
10. Under the independent wage policy guideline for effective incentive
compensation system, wage and incentive compensation policy for senior
management should be developed by:
a. senior management
b. A board of directors’ compensation committee.
c. Employees.
d. Middle management.
eu.
11. Which of the following is true about the independent wage policy for effective
incentive systems?
a. Senior management should have its own wage and incentive compensation.
b. The compensation committee should not operate independently of senior
management’s direction.
c. A board of director’s compensation committee should design the incentive
compensation plan for senior management.
d. All of the above are true statements.
ev.
12. Which of the following is true about the participation guideline for effective
incentive compensation systems?
a. Many experts believe that only the senior management should participate in
an incentive compensation plan.
b. Many experts believe that all employees should participate in an incentive
compensation plan.
c. Incentive plans do not need to be documented clearly.
d. Many experts feel that the incentive compensation should be about 200% of
the employees’ basic wage for senior levels of the organization.
ew.
13. Which of the following guidelines is being described by the statement below?
ex.
ey. A board of directors’ compensation committee should design the incentive
compensation plan for senior management without direct influence from the
senior management.
a. Fairness
b. Participation
c. Basic wage level
d. Independent wage policy
ez.
14. _____________ is a group incentive compensation plan focused on rewarding
short-term performance.
a. A cash bonus
b. Profit sharing
c. Gain sharing
d. A stock options
fa.
15. _____________ is (are) also called lump-sum rewards, pay for performance, and
merit pay.
a. A cash bonus
b. Profit sharing
c. Gain sharing
d. A stock options
fb.
16. _____________ is the right to purchase a unit of the organization’s stock at a
specified price.
a. A cash bonus
b. Profit sharing
c. Gain sharing
d. A stock options
fc.
17. Which of the following would not be an advantage for distributing the proceeds of
a bonus pool in a profit-sharing plan based on each person’s salary?
a. easy to administer
b. likely to be considered fair
c. always reflects contributions made
d. easy to calculate
18. Which of the following would not be an advantage for distributing the proceeds of
a bonus pool in a profit-sharing plan based on an equal share?
a. easy to administer
b. may little motivational effect
c. likely to be considered fair
d. reflects how people often divide rewards
fd.
19. Single performance measures can often
a. Increase an employee’s overall performance by focusing his or her attention
on only one aspect of their work.
b. Create employee myopia by focusing their attention on only one aspect of
their work.
c. Lead to greater job satisfaction for employees.
d. Increase the level of teamwork in an organization.
fe.
20. Reward system designers consider all of the following when designing an
incentive system except
a. The level of uncertainty about goal achievement.
b. The personalities of employees.
c. The risk attitudes of employees.
d. The work ethic of employees.
ff.
21. Participation in decision-making involves
a. Filling out budget requests that are passed on to a superior.
b. Telling a superior where you would like the budget set.
c. A Joint decision-making process in which all parties agree to the levels at
which the budget should be set.
d. Electing a spokesperson to tell a superior where you would like the budget
set.
fg.
22. Empowering employees mean
a. They are free to strike at any time.
b. They can hold secret meetings on company time.
c. They get a greater share of the raise pool than they did before.
d. They are given the ability to suggest and make changes to their work
environment.
fh.
23. Participation in decision-making may lead to the following benefits except
a. Increased job satisfaction.
b. Increased tensions between coworkers.
c. Improved morale.
d. Greater commitment to the decision.
fi.
24. Which of the following is NOT an attribute of effective performance measurement
systems?
a. The person must understand the Job.
b. The reward system should focus on individual or group rewards depending on
the nature of the job.
c. The performance measurement system should be accurate.
d. The performance measurement system should set clear standards or targets
for performance.
fj.
fk. CHAPTER 26: Managing accounting in a Changing Environment
fl. Theories:
fm. 1. Implementation of total quality management (TQM) in a firm.
fn. a. must follow a rigid, predetermined process to be successful.
fo. b. involves some lower-level managers and all senior executives.
fp. c. takes from 3-5 years.
fq. d. is a bottom up process, with senior management involved only in the final
phase.
fr.
fs. 2. Ideally, how many units should be produced in a just-in-time manufacturing
system?
ft. a. budgeted customer demand for the current week.
fu. b. budgeted customer demand for the following week.
fv. c. actual customer demand for the current week.
fw. d. maximum production capacity for the current week.
fx. 3. Process Re-engineering includes all the following steps except:
fy. a. constructing a diagram flowcharting the current process.
fz. b. redesigning the process.
ga. c. elimination of non-value added activities.
gb. d. elimination of all constraints.
gc. 4. According to the theory of constraints, improvement efforts should usually be
focused on:
gd. a. work centers that are not constraints.
ge. b. the work center that is the constraint.
gf. c. the work center with the highest total cost.
gg. d. the work center with the most obsolete equipment.
gh. 5. Piacere Pizzeria makes forty-five kinds of pizza for take-out and delivery.
Which of the following could be the constraint at Piacere Pizzeria?
gi. a. the person who makes the pizza crust
gj. b. the person who puts toppings on the pizza
gk. c. the pizza oven
gl. d. any of the above can be the constraint
gm. 6. The quality cost of prevention is:
gn. a. exampled by the cost of servicing warranties.
go. b. refers only to zero-defect program
gp. c. an upstream cost
gq. d. a downstream cost
gr. 7. Examples of the quality cost of prevention include all of the following except:
gs. a. tuition for the external training
gt. b. additional tolerance controls for machinery
gu. c. depreciation of a training room
gv. d. an annual award for lowest rework rate
gw. 8. The key difference(s) between internal failure cost and external failure cost is
(are):
gx. a. when the cost happens
gy. b. where the cost happens
gz. c. both when and where the cost happens
ha. d. whether the cost happens.
hb. 9. Conformance to a quality specification expressed as a specified range around a
target is:
hc. a. endzone conformance
hd. b. target conformance
he. c. goalpost performance
hf. d. absolute quality conformance
hg. 10. The cost of warranty repairs would be classified as a(n):
hh. a. preventive cost
hi. b. appraisal cost
hj. c. internal failure cost
hk. d. external failure cost
hl. 11. The cost of labor time required to rework defective units would be classified as
a(n):
hm. a. preventive cost
hn. b. appraisal cost
ho. c. internal failure cost
hp. d. external failure cost
hq. 12. Just-in-time purchasing requires
hr. a. larger and less frequent purchase orders
hs. b. smaller and less frequent purchase orders
ht. c. smaller and more frequent purchase orders
hu. d. larger and more frequent purchase orders
hv. 13. Cost quality reports usually do not consider (14)
hw. a. preventive cost
hx. b. appraisal cost
hy. c. opportunity cost
hz. d. internal failure cost
ia. 14. The just-in-time manufacturing system is also called the (18)
ib. a. job in training system
ic. b. job in transit system
id. c. zero cost system
ie. d. zero inventories system
if. 15. Goalpost quality conformance differs from absolute quality comformance like:
ig. a. “general” differs from “always”
ih. b. “range differs from “point”
ii. c. “probable” differs from “certain”
ij. d. “ many” differs from “one”
ik.
il.
im.
in.
io.
ip. Problems
iq. Use the following information to answer questions 1 through 3:
ir. Testing P 60,000
is. Rework 27,500
it. Training 45,000
iu. Product liability insurance 35,000
iv. Quality planning 43,000
iw. Customer surveys 15,000
ix. Reinspection and retesting 17,500
iy. Warranty repairs 50,000
iz. Total quality costs P293,000
ja.
jb. Sales for 2005 were P1,000,000
jc.
jd. [Link] is the amount of appraisal costs?
je. A. P60,000C. P32,500
jf. B. P92,500D. P75,000
jg.
jh. 2. What is the amount of external failure costs?
ji. A. P35,000C. P50,000
jj. B. P85,000D. P67,500
jk.
jl. 3. If Kurt Company is able to reduce quality costs to 2.5 percent of sales, what will
happen to profits?
jm. A. Decrease by P25,000 C. Decrease by
P293,000
jn. B. Increase by P268,000D. Increase by
P25,000
jo. Question Nos. 4 and 5 are based on the following:
jp.
jq. Prior to installing a JIT system, Friendly Company used machine hours to assign
maintenance costs to its three products of 4-inch, 6-inch, and 9-inch insulation.
The maintenance costs totaled P840,000 per year. The machine hours used by
each product and the quantity produced of each product are as follows:
jr. js. Machine Hours jt. Quantity Produced
ju. 4- jv. 6,000 jw. 15,000 rolls
inch
jx. 6- jy. 10,000 jz. 12,500 rolls
inch
ka. 9- kb. 8,000 kc. 11,200 rolls
inch
kd. After installing JIT, three manufacturing cells were created and the cell workers
were trained to perform maintenance. Maintenance costs for the three cells still
totaled P840,000; however, these costs are now traceable to each cell.
ke. Cell, 4-inch P220,000
kf. Cell, 6-inch 300,000
kg. Cell, 9-inch 320,000
kh.
ki. 4. The maintenance cost per roll of 4-inch insulation before JIT is installed would
be
kj. A. P24.00 C. P14.00
kk. B. P17.50 D. P13.16
kl.
km. 5. The maintenance cost per roll of 9-inch insulation before JIT is installed would
be
kn. A. P17.50 C. P28.57
ko. B. P25.00 D. P75.00
kp.
kq.6. Highline Company reported the following costs for the year just ended:
kr.
ks. Throughput manufacturing kt. P
costs 1
8
0,
0
0
0
ku. Non-throughput kv. 6
manufacturing costs 0
0,
0
0
0
[Link] and administrative kx.
costs 1
2
5,
0
0
0
ky.
kz. If Highline uses throughput costing and had sales revenues for the period
of P 950,000, which of the following choices correctly depicts the company's cost
of goods sold and net income?
la. lb. Co ld. le. Net
st lf. Income
of
lc. Go
od
s
So
ld
lg. lh. P1 li. lj. P45,000
A 80
,0
00
lk. ll. P1 lm. ln. P645,000
B 80
,0
00
lo. lp. P3 lq. lr. P45,000
C 05
,0
00
ls. lt. P3 lu. lv. P645,000
D 05
,0
00
lw. lx. Some other combination of figures not
E listed above.
ly.
lz.7. Coastal Corporation, which uses throughput costing, began operations at the start
of the current year. Planned and actual production equaled 20,000 units, and
sales totaled 17,500 units at P95 per unit. Cost data for the year were as follows:
ma.
mb. Direct materials (per mc.
unit) P
18
md. Conversion cost: me.
mf. Direct labor mg.
160,0
00
mh. Variable mi.28
manufacturing overhead 0,
00
0
mj. Fixed manufacturing mk.
overhead 340,0
00
ml. Selling and administrative mm.
costs (total) 430,0
00
mn.
mo. The company classifies direct materials as a throughput cost. How much of this
cost would be held in year-end inventory under throughput costing?
mp. a. P1,427,500
mq. b. P1,470,000
mr. c. P1,525,000
ms. d.P 1,570,000
mt.
mu.8. The costs that follow appeared on Omaha's quality cost report:
mv.
mw. Warranty mx.
costs P15,0
00
my. Raw-materials mz.
inspection 10,00
0
na. Quality training nb. 3
1,
00
0
nc. Customer complaints nd. 5,
50
0
ne. Rework of defective nf. 12
units ,8
00
ng.
nh. The sum of Omaha's appraisal and internal failure costs is:
ni. a. P10,000.
nj. b. P12,800.
nk. c. P22,800.
nl. d. P68,800.
nm. e. some other amount.
nn.9. The costs that follow appeared on Lexington’s quality cost report:
no.
np. Warranty costs nq. $
1
9
,
0
0
0
nr. Raw-materials inspection ns. 9
,
0
0
0
nt. Quality training nu. 4
0
,
0
0
0
nv. Customer complaints nw.
4,10
0
nx. Production stoppages from machine ny. 7
breakdowns ,
8
0
0
nz.
oa. The sum of Lexington’s prevention and external failure costs is:
ob. a. P40,000.
oc. b. P49,000.
od. c. P59,000.
oe. d. P63,100.
of. e. some other amount.
og.10. Chase, Inc., has identified the following selected quality costs:
Warranty costs: P72,000
Employee training: P28,000
Repair of units prior to shipment to customers: P14,000
Quality engineering: P61,000
Product inspection during manufacturing: P35,000
Travel to customer sites to perform repairs: P6,200
oh.
oi. The sum of external failure costs is :
oj. a. P89,000.
ok. b. P45,000.
ol. c. P14,000.
om. d. P78,200.
on.
oo.
op.
oq.
or.
os.
ot.
ou.
ov.
ow.
ox.
oy.
oz.
pa.
pb.