Guide To Food Hygiene
Guide To Food Hygiene
Contents
Introduction 1 Topic 3. Personal Hygiene 15
Clothing, nails, hair and jewellery 15
Topic 1. Food Law and You 2
Wash your hands - when, how
What is food safety? 2 and what you need 16
Your responsibilities as a When you are sick 18
food handler 3
Smoking 18
Food poisoning 3
Gloves - How to use and when
Topic 2. Food Hygiene to change 18
– Keeping Food Safe 4
Topic 4. Cleaning 19
Food safety hazards 4
Clean as you go 19
Food spoilage and food poisoning 4
What do I clean with? 19
High risk foods 5
How do I clean? 20
Low risk foods 5
What is a cleaning schedule? 21
The food poisoning chain 6
Cleaning Schedule 21
What to do to prevent it 6
Pests - Common pests and
The right conditions: time, what they can do 22
moisture, temperature 7
Garbage 22
Temperature monitoring 8
Good house keeping tips 23
Cross contamination 9
Solutions to Activities 24 & 25
Food storage 10
Thawing 12
Cooking, cooling and reheating 13
Bain-maries and pie warmers 14
Ready-to-eat foods and ’no touch’
techniques 14
Introduction
Everyone who handles food in your business needs to know how to handle it safely.
Before any person starts work as a food handler, they should have the right skills and
knowledge in food safety and food hygiene. It is a legal requirement and part of the
Food Safety Program for the business.
This guide is designed to give food handlers a basic understanding of why hygiene is so
important when handling food, how and why food poisoning occurs and what people who
work with food can do to prevent it. The topics cover:
1. Food Law and You
2. Food Hygiene - Keeping Food Safe
3. Personal Hygiene
4. Cleaning
Work through each topic and along the way do the activities to test your knowledge.
Solutions can be found at the back of this book.
Once you have worked your way through the booklet, pass it on to another staff member or
put it somewhere handy. It is a practical reference tool that you can use when doing your job!
1
Topic 1. Food Law and You
What is food safety?
Food safety is just common sense! It means keeping things clean and
serving hot foods hot and cold foods cold.
Food safety involves food storage, temperature control, cleaning and
sanitising, personal hygiene, and pest control.
If you work with food, YOU have an important responsibility to handle
it safely.
A Food Safety Program is the operating manual for the food business
that you work in and a requirement under the Food Act 1984. You may
be required to complete records that are part of the Food Safety Program.
Your Food Safety Supervisor will be able to show you which records these
are and how to fill them out.
Food poisoning
Most us have experienced food poisoning or know
someone who has. While symptoms are similar to many
stomach ‘bugs’ – vomiting, diarrhoea, stomach pains,
aching joints and generally feeling unwell – some food
poisonings can cause death, especially in children, the
elderly and the very ill.
Food poisoning is serious and also costly due to the
following possibilities:
• Customers getting sick
• Death in severe cases
• Closure of the food premises
• Loss of jobs
• Bad publicity/loss of reputation by media/word of
mouth
• Legal action taken by affected customers
3
Topic 2. Food Hygiene – Keeping Food Safe
Food hygiene is not only about cleanliness. It is also about taking the correct steps to make
sure that the food that you handle and serve is safe.
Good food hygiene practices means that you will have satisfied customers, a safe and clean
workplace, and meet your legal requirements.
Bad food hygiene practices can lead to food contamination and outbreaks of food poisoning.
4
High risk foods
Bacteria need food to survive and there are certain types of food that food poisoning bacteria
grow well in. These are grouped together and called high risk foods.
These high risk foods are also called potentially hazardous foods. They are high in protein and
water content (they are often moist) and include:
• Eggs and egg products (such as cooked eggs in salad)
• Rice (cooked or partially cooked) and pasta (cooked or fresh)
• Beans (cooked or partially cooked) such as kidney,
lima or borlotti beans
• Raw and cooked meats
• Fish and poultry
• Stuffing for meat and poultry
• Stews, soups and stocks
• Pizza, sandwiches and filled cakes
• Milk and dairy products such as cream, cheese and custards
• Sauces and gravies
• Processed and canned meats (after opening)
• Shellfish (especially oysters)
5
The food poisoning chain
A chain of events take place before food poisoning occurs:
Transfer of bacteria
Food is eaten
FOOD POISONING
What to do to prevent it
There are three steps that can be
taken to prevent food poisoning:
Step 1 - protecting food from
bacterial contamination with correct
handling and storage.
Step 2 - preventing the growth of
bacteria in food through time and
temperature monitoring.
Step 3 - destroying or reducing
bacteria present in food by cooking
food thoroughly - this can be
checked using a thermometer.
6
The right conditions: time, moisture, temperature
Time
Under the right conditions, bacteria can multiply every
20 minutes. This means that in 3.5 hours, one bacterium
can become one million bacteria.
Moisture
Bacteria need moisture to grow. If there is no moisture,
the growth may slow down or stop. This is why drying
food is a safe way to preserve it.
100 Temperature
Bacteria grow in temperatures between 5°C and 60°C.
90 This temperature range is called the Danger Zone.
At 5°C bacteria start growing. They grow faster as the
80 temperature rises up to approximately 45°C when their
growth slows.
70 Bacteria stop growing at around 60°C. Food must be cooked
to reach a core temperature above 75°C to kill bacteria.
60
Food in the freezer - Bacteria are not active when food is frozen
solid (-18°C and below).
50
Food in the refrigerator - Temperatures (0-4°C) prevent most
40
food poisoning bacteria from growing.
Food at room temperature – Food is in the Danger Zone
Danger
30 (5-60°C) which are ideal conditions for bacteria growth and
Zone
reproduction.
20
10
7
Temperature monitoring
The temperature of food is taken using a probe thermometer. To take the temperature of foods
you should:
1. Wash the probe. Rinse the probe under hot running water before each use.
2. Sanitise. Wash in sanitising solution or use sanitising wipes before each use.
3. Insert. Put the probe into food.
4. Read and record. Write down the temperature on the Food Safety Program record form.
If you don’t think that the reading sounds right or the food is between 5°C and 60°C,
check with your Food Safety Supervisor.
8
Cross contamination
Food poisoning bacteria are all around us everyday. They can be found in the soil,
on animals, on our skin and our things. In fact, everything that we touch and use!
Cross contamination is when bacteria contaminates food or a food contact surface.
Food is usually cross contaminated by food handlers incorrectly handling food.
Here are some dos and don’ts for when handling food:
✓ Do ✗ Don’t
✓ Keep raw meat and vegetables away ✗ Chop raw and cooked meat on the
from cooked food same chopping board
✓ Keep cooked meat above raw meat ✗ Handle raw food then cooked food
in the refrigerator without washing your hands
✓ Keep food covered to protect from dust, ✗ Use food handling gloves for handling
flies and dirt money
✓ Thoroughly rinse/wash all fruit and ✗ Store food uncovered in the fridge
vegetables in clean water to remove soil, or cool room
insects and chemicals
✗
✓ Clean and sanitise all equipment and
benches
✓ Keep food stored in food-grade
containers
✓ Wear clean protective clothing
✓ Wash hands before handling food
9
ACTIVITY - Food Safety Supervisor says…
“Read Joe’s diary carefully and determine which tasks were
performed correctly”. (Insert ✓or ✗)
Right ✓ Wrong ✗
Sliced vegetables with a clean and sanitised knife
Used the same knife to slice the cooked ham
Washed tomatoes in the hand-wash basin
Put sliced ham in a covered container and placed it on the
top shelf of the refrigerator
Placed the hot soup by the open window to cool quickly
Went outside for a cigarette and washed his hands when
re-entering the kitchen
Used the same chopping board to cut up raw meat and
cooked meat
Food storage
Storing food correctly is important in any kitchen. There are three main food storage areas:
1. The dry store for the storage of dry ingredients
2. The refrigerator or cool room for the storage of fresh perishable food
3. The freezer for the storage of frozen foods
Always
• Store dry foods such as flour, herbs and spices and dried pasta, oil in cartons, tins or
containers with tight fitting lids.
• Check for signs of dampness, the use-by date, dented or rusty cans, and holes in
packaging.
• Store food on shelves off the floor and store chemicals in a separate area.
• Rotate stock – first in, first out rule.
10
2. Cold food storage in the refrigerator
High risk foods must be kept in the refrigerator at 5°C or cooler.
✓ Do ✗ Don’t
✓ Store cooked food above raw food. ✗ Over stack the refrigerator or the cold air
✓ Keep opening and closing of the door can’t circulate.
to a minimum. ✗ Put hot food straight into the fridge.
✓ Defrost regularly and make sure that the ✗ Store cans in the fridge once they have
refrigerator is in good repair and kept been opened.
clean.
✓ Cover, label and date foods.
✓ Rotate stock – first in, first out rule.
Remember
• Frozen foods can still contain bacteria, and once thawed, the bacteria will again start to
grow.
• Keep freezers at -18 to -20°C and in good working order.
• Frozen food must be rock solid frozen. When receiving food from suppliers check that it is
frozen solid.
• Don’t overload freezers.
• Cover, label and date foods.
• Rotate stock – first in, first out rule.
11
Thawing
It is important that food is completely thawed before cooking. If the food is still partly frozen it
may not reach the right temperature on the inside to kill food poisoning bacteria.
Always
• Thaw food in a refrigerator or microwave (defrost).
• Allow plenty of time to thaw thoroughly.
• Cook food within 24 hours of thawing.
• Check the temperature of the food with a probe thermometer.
• Cover, label and date foods.
Remember:
Don’t re-freeze food once it has thawed.
12
Cooking, cooling and reheating
Cooking food thoroughly is an important aspect of food hygiene and a way to prevent food
poisoning. Make sure that all foods, especially high risk food, is cooked to an internal core
temperature of 75°C or higher. This will kill most bacteria.
Cooking
• Cook food to 75°C or higher.
• Stir liquids to heat evenly.
• Re-cook meat that is cut from gyros on a hotplate.
Cooling
Sometimes you may want to cook food and then cool it and re-heat it for service the next day.
Special rules apply when doing this:
• Cool food quickly.
• Decant food into shallow containers.
• Portion food into small amounts to cool faster.
• Put foods into the cool room or fridge - don’t leave it on the bench or stove to cool.
13
Bain-maries and pie warmers
Bain-maries and pie warmers should only be used for keeping HOT food HOT for a short time
during meal service. They are NOT to be used to cook or reheat food.
✓ Do ✘ Don’t
✓ Ensure temperature of bain-marie ✘ Mix fresh with those already on
is greater than 60°C prior to loading. display.
✓ Take the temperature of hot food. ✘ Overload with food.
✓ Clean regularly. ✘ Use to heat or cook food.
✓ Replace trays.
✓ Do ✘ Don’t
✓ Store personal belongings and clothing ✘ Store personal belongings and clothing
in a locker or changing room in food preparation or food storage areas.
✓ Wear a clean, well-fitted uniform and ✘ Change in the toilet.
shoes to protect the food ✘ Wear unsuitable clothes for food handling
✓ Take off your apron when you go to the such as shorts and thongs.
toilet or outside the food preparation area
Nails
✓ Do ✘ Don’t
✓ Keep them short and clean. ✘ Wear artificial nails as they can fall
off and into food.
✘ Wear nail polish as it can chip off into
food. You also won’t be able to see if
your nails are clean underneath.
15
Hair
✓ Do ✘ Don’t
✓ Keep hair clean and tied back when ✘ Touch or comb your hair when preparing
handling food. food.
Jewellery
✘ Don’t
✘ Wear watches and rings as bacteria live on watchstraps and jewellery.
✘ Wear rings or body piercings with stones as they can fall into food.
✘ Touch your face and body piercings.
16
How to wash your hands
Step 1: Apply soap and wet hands with warm water
Step 2: Wash. Use soap and warm water to thoroughly wash your hands right up to the
forearm and between your fingers for at least 60 seconds.
Step 3: Rinse hands under warm, running water.
Step 4: Dry hands using an air dryer or paper towel.
17
When you are sick
As a food handler you have a responsibility to tell your Food Safety Supervisor when you are
sick in order to avoid contaminating the food.
Remember: Never cough or sneeze near food or a food contact surface.
Smoking
Smoking is not allowed in any area where food is received, stored,
prepared, transported or served.
Ash, cigarette butts and smoke can all contaminate food.
Smoking can also cause coughing which can contaminate food.
When smoking, harmful bacteria are passed from your mouth, to
your hands and onto the food. Make hand washing a habit!
18
Topic 4. Cleaning
Clean as you go
In any business, surfaces and equipment become unclean because of food scraps, grease or
other mess. This can be hazardous!
Cleaning is the process of removing dust, grease, odours, dirt and stains from all surfaces,
fixtures (such as lights, cupboards and shelving), utensils and equipment – not only inside a
building, but also outside, in the backyard and in rubbish areas.
There are many reasons why cleaning is important in food handling areas:
• Customer satisfaction
• Prevents food poisoning
• Prevents disease spreading
• Creates safe working conditions
• Helps keep equipment well maintained
Manual cleaning
This involves cleaning dirt, grease and food scraps off surfaces using cleaning equipment such
as brooms, mops and scrubbing machines and/or hot soapy water.
Microscopic cleaning
This involves killing bacteria on the surface being cleaned by using either very hot water or a
sanitiser.
Disinfectants
Disinfectants are chemicals which often have a strong smell. They are used in toilet and
dressing room areas and should never be used in the place of sanitisers.
How do I clean?
There are four steps that need to be taken to clean and sanitise effectively.
The steps apply to all food businesses and to all equipment, surfaces, floors and walls.
Step 1: Scraping
Loosen and remove food scraps,
dirt and grease by soaking,
scraping and rinsing.
Cleaning Schedule
2. Preparation Peter Evans 1. Start of day 1. Remove loose debris with clean cloth Hand Scraper
benches 2. After spillages 2. Wash in hot water and detergent Clean Cloth
3. End of day 3. Apply sanitiser Detergent
4. Allow to air dry Double Sided Bucket
21
Pests - Common pests and what they can do
Pests spread disease through bacteria and droppings. They can cause food
poisoning and damage equipment and premises. It is vital that pests are kept
out of food preparation and handling areas.
The most common pests that cause a threat to food areas are flies,
cockroaches, ants, rats, mice and weevils.
Garbage
Handling and disposing of garbage correctly is vital in any food premises to minimise the risk of
cross contamination, odour and pests. Like most cleaning tasks, managing the rubbish is just
common sense.
22
To download the City of Melbourne’s Waste Wise Guide, got to
www.melbourne.vic.gov.au/wastewise.
23
Solutions to Activities
Dirty Kitchen
Did you find…(from page 3)
24
Joe’s diary (from page 10)
Right ✓ Wrong ✗
Sliced vegetables with a clean and sanitised knife ✓ ✗
Used the same knife to slice the cooked ham ✗ ✓
Washed tomatoes in the hand-wash basin ✗ ✓
Put sliced ham in a covered container and placed it on the
✓ ✗
top shelf of the refrigerator
Placed the hot soup by the open window to cool quickly ✗ ✓
Went outside for a cigarette and washed his hands when
✓ ✗
re-entering the kitchen
Used the same chopping board to cut up raw meat and
✗ ✔
cooked meat
25
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June 2007