Editor's Desk: The Wellness Movement: Ideas For Improving Health Outcomes
Editor's Desk: The Wellness Movement: Ideas For Improving Health Outcomes
Editor's Desk: The Wellness Movement: Ideas For Improving Health Outcomes
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The Past, Present, and Future of the Wellness Movement:
An Interview with Dr. Bill Hettler
Brandan Hardie, MBA
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the Third Annual Wellness Promotion Strategies conference. people come together.” If you target people where they already
We called a bunch of people we had never met, but had read come together and then try to infiltrate those groups with some
about, and asked them to come. We called it the “Third Annual” programming ideas, you might have some success every once in
because we didn’t think anyone would want to come to the a while.
“First Annual” conference. That year, 250 attended from all over
the country. What are we doing right? What are we doing wrong or what do
we need to do more of?
How did the NWI start?
The Affordable Care Act, I am thrilled that we finally got some-
The Institute was inspired by Fred Leafgren, the UWSP Direc- thing passed that helps the poorest in our country.
tor of Residential Life; Dennis Elsenrath, the Director of the I don’t think we are missing anything. At times I think we are
UWSP Counseling Center; and me, Director of the University doing too much. We need to bring it back down to connecting
Medical Center. We began as a group of educators trying to help people with people. We need to bring it back down to cultural
students through wellness assessments and resources. We were a support. People come back for the connectedness. But overall, I
great team that believed in the university’s mission of teaching am thrilled with the success I see.
students how to live well. The institute (primarily a conference
and LAQ) was part of the university’s foundation in the early What does it mean for wellness that so many of the efforts and
years until it grew too large and was considered “unrelated busi- energy are concentrated around the worksite?
ness income.” So in 1989 we formed the separate nonprofit. We
struggled in some of those early years, but it got better and grew In terms of wellness and worksites, if you go back to my origi-
because of the people who were willing to help make it happen. nal idea: is there any place where people come together for
more hours a week than the worksite? No. Places of worship are
Did you ever expect that the wellness movement would grow to another place where people come together. I believe in social
what it is today? What contributed to the growth? connectedness and wherever that happens, it is a good thing.
I’m disappointed that university wellness programs, another key
I have been enjoying the ride. I have always been a big thinker. I place where people come together, are being cut as administra-
really never thought it would stop because it was the right thing tions try to rein in budgets.
to be doing. It makes sense. We were and are successful because What is most important in terms of return on investment
we allowed ourselves the chance to deliver programs to people (ROI) is that the true ROI, the true cost of operations, and the
to help them learn to live in a different way. We put a lot of en- most important assets, are the people.
ergy into bringing in functionality that made these ideas work.
Also, I was always thinking, “If we are going to make a differ- Brandan Hardie, MBA, is Executive Director of the National Wellness
ence in a community, we need to first of all figure out where Institute.
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Interconnectedness, Quantum Physics, and Awe
Meg Jordan, PhD and Elaine Sullivan, MEd
Elaine: In the worldview being shaped by quantum physics, a Elaine: Roger Walsh, currently professor of psychiatry, philoso-
new reality for our culture is emerging where what seemed to be phy, and anthropology, at the University of California–Irvine.
opposites are actually deeply connected: body/mind, masculine/ Walsh wrote:
feminine, objective/subjective, thinking/feeling, rationality/
intuition, internal/external, shadow/light, head/heart. Niels From early adolescence, science was my god, and the only
Bohr, the Nobel Prize–winning physicist, stated, “The opposite question was “What kind of scientist am I going to be?” I went
of a true statement is a false statement, but the opposite of a pro- to medical school in Australia and then came to Stanford
found truth can be another profound truth.” The world is found University. Promptly I found myself in a completely different
not by splitting the world into either/or, but by embracing it as world. People were talking about accessing the unconscious,
both/and—by understanding paradox. Bohr also affirmed that getting in touch with emotions, and so forth. It was just nuts
if we want to know what is essential, we must stop thinking the to me. Yet I began to appreciate that some of these people
world into pieces and start thinking it together again. seemed to have a sensitivity and wisdom that I was missing.
I believe the relatively new science of quantum physics chal- Perhaps the most crucial change was that I became aware of
lenges us to see the complexity of wellness. It is not solely linear my internal subjective experiences. Eventually this unveiled
left-brain oriented; it is a system of interrelationships. I believe the inner world of emotions, images, intuition, and thoughts
the essence of wellness begins deep within the human heart— that I have been oblivious to. I had been absolutely out of
that place where intellect, emotion, will, and spirit reside. I contact with myself. I felt that I had spent my entire life living
believe the essence of spirituality is relationship: relationship to on just the top six inches of a wave on top of an ocean that I
myself, to others, to the earth, and to a higher power (knowing hadn’t known existed. It blew me away that there was an inner
each person has to define the way this is expressed) and an on- universe as vast and mysterious as the outer universe and that
going search for meaning and purpose. I believe in the vast in- I could have spent my entire life unaware of it.
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Another inspiration is Rachel Remen, MD, who wrote, “The more than 6 hours a day with screens endanger their capacity to
need to recover awe and mystery in our medicine may simply point recognize emotions on human faces. Wellness professionals need
to a culture-wide need to recover awe and mystery in our lives. We to lead the charge on every dimension of wellness.
may all need to know a little less and wonder a little more.”
Elaine: You’ve been called a cultural trend spotter by USA Today
Meg: So, you’ve covered a lot of philosophical food for thought for your writings and provocative presentations. What other
here. In a word, what is wellness to you? trends do you see today for wellness professionals?
Elaine: Interconnection. In the past years, I believe we at Meg: As a medical anthropologist, I examine the cultural trends
NWI have worked to develop a holistic model of wellness that that underpin society. Right now I see four big ideas.
embraces the integration of mind, body, and spirit. I believe
we have begun to integrate into the wellness field the tenets 1. Health and wellness coaching will become a recognized pro-
of the new worldview that demonstrates interconnection—the fession with a national certification and greater acceptance
relationships, the complexity of any given experience. I believe by the public, medical providers, and insurance companies.
emotional, spiritual, and social wellness—though not always Coaching for lifestyle improvement is a vital part of halting
measurable—are critical in the developing field of wellness. the growth of chronic disease. It’s the supportive alliance
that helps people finally change what they haven’t been
Elaine: Meg, if you remember, I’m the one who pushed for you able to on their own. Watch for emerging standards and a
to be on the NWI board. And now, you’re the first woman leader national certification examination from the National Con-
as copresident in the organization’s 40-year history. Where is sortium for Credentialing Health and Wellness Coaches and
your focus for the organization? supportive workshops from NWI.
Meg: That’s right, Elaine. I always have you to thank for my 2. Wellness professionals will continue to migrate findings
involvement with this great organization, and it’s been exciting from the Era of the Brain and neuroscience to assist in the
to help NWI expand in its commitment of professional develop- arduous task of adopting healthful habits. This includes
ment and personal enrichment for wellness professionals. We some cutting-edge work on rewiring neural connections for
also have a female executive director, Brandan Hardie, who has healthful new habits, as well as unwiring negative emotion-
helped us leap into the 21st century, a staff of six women and ally laden memories that sabotage good intentions. Expect
finally one man. This makeup reflects our current membership, more tips from researchers who are unlocking the emotion-
the vast majority of whom are women. But even our male lead- al brain and providing a much-needed bootstrap for shifts in
ers, my copreasident John Munson and past president Bill Baun, mindset and behavioral change.
have all recognized that the wellness profession is run primarily
by hardworking women throughout the nation, although they 3. We will deepen our connection to the natural world. From
don’t always have the top positions. Now, all this is in contrast to recognizing the gut microbiome to the need for kids to play
the dominant narrative about the birth of NWI—that a few fellas in the dirt in order to have a healthy immune system to the
got together for a first wellness conference, but actually called importance of Wi-Fi–free vacations, the link between per-
it the third. Hence, we’re having a grand 40th celebration this sonal and planetary health will grow undeniable, hopefully
summer at the annual conference in Minneapolis (June 12–15). for all. Adopting a sport like triathlons or sailing (my per-
But I think the idea of wellness was part of a massive cultural sonal favorite) can reinforce this natural-world connection.
zeitgeist in the 1970s fueled by troubling insights that our
lifestyles were killing us. That wake-up call resounded in the 4. We will look at resolving a serious risk to health that is seldom
hospital corridors where I worked as a cardiac RN, rehabilitat- discussed—loneliness and the lack of social belonging. I can’t
ing heart disease patients. We looked at debilitating workplace emphasize enough how this is an evolutionary imperative. From
stress, the lies of Big Tobacco, not to mention Big Food, and the dawn of Homo sapiens more than 200,000 years ago, we lived
how the built environment seemed to engineer physical move- in groups of no less than 9 to 12, where our neuroendocrine
ment out of everyday life. The jogging craze hit. Everybody systems evolved in lockstep with social cooperation in small
aerobicized. We thought the world would catch on and wellness groups. I believe we’ll see how well-connected, interdependent,
would no longer be a scoffed-at word. small groups still serve our possibilities for human flourishing.
Elaine: So, mission accomplished? Elaine: What needs to change, if anything, for wellness profes-
sionals?
Meg: Far from it, I’m sorry to say. While “wellness” is no longer
an unusual word, it has come to include everything from vitamin Meg: My university (California Institute of Integral Studies) is a
supplements to dog spas. As far as personal responsibility to adopt block from Twitter headquarters, the epicenter of Silicon Valley in
a wellness lifestyle, we need to drive the message home amidst new San Francisco, with thousands of overly wired, fried 20- to 30-year-
challenges. Here we are—40 years later, and we’re faced with the olds. They don’t need to be more engaged, they need less engage-
fact that the CDC [Centers for Disease Control and Prevention] ment with work, and more sleep, play, and mindful relaxation. But
has declared “sitting disease” to be a risk factor that may outweigh when a “Culture of Engagement” expert worked with one compa-
several others. In fact, if you sit for 11 hours a day or more, you are ny, the company honestly didn’t make the connection to personal
40% more likely to die from any cause. That’s mind-blowing. But health—just organizational productivity. I think we’re headed for
we never could have predicted the extent to which the digital revo- a cortisol-whiplashed workforce in tech, an American-bred version
lution and our addiction to screens would have altered the course of karosi, the Japanese word for death by overwork. Wellness profes-
of human health. We’re now tracking research that kids who have sionals have their work cut out for them, once again.
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How Culture Interacts with the Concept of Wellness:
The Role Wellness Plays in a Global Environment
Deborah A. Wilcox, PhD and John W. Travis, MD, MPH
Where do you think the wellness movement is going? Deborah: We are in the fourth and fifth forces of the evolution
of health care nationally and internationally. Allied health pro-
Jack: I think it is going all over the place because the definitions of fessions in both behavioral and physical health have adopted
wellness are so varied. I teach an online course, Wellness Assess- cultural competency standards of best practices and care. The
ment and Health Analysis, at the Royal Melbourne Institute of professions have put forth cultural competency as the founda-
Technology (Australia), and one of the biggest struggles is finding tion for ethical practice, indicating all practitioners should get
a definition of wellness that everyone agrees on—there isn’t one. in touch with themselves as cultural beings so they are able to
We required six different definitions in the Wellness Workbook, understand how to work with other people within their cultural
which are rather wordy, but we think they cover it pretty well. contexts. Practitioners have to learn everyone is shaped by their
I am optimistic now that at least wellness is getting a lot of air- cultural socialization, which determines their view of the world,
time, and, as a result, I hope some people will start to recognize values, race, ethnicity, gender, sexual orientation, religion, and
what Dunn’s original broad and holistic approach was. That was language, and takes into consideration all human differences
60 years ago and we still haven’t come close to it! that have to be honored and respected. The fifth-force move-
ment in the allied professions is the current social justice move-
On Halbert Dunn’s definition of wellness. ment that calls for providing equitable good treatment and
good care for all people, and that we have to close the health
Jack: Dunn’s definition included the four dimensions of mental, and wellness gap in this country. This is the time for empower-
emotional, physical, and spiritual. If a wellness program doesn’t ment, voice, and choice for everyone in both the administer-
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John Travis Developed a Continuum Contrasting the Treatment and Wellness Paradigms
ing and the receiving of health and wellness services in our tural competency initiative. During the upcoming 2015 National
country. Conference there will be an inaugural Multicultural Compe-
tency Academy that will offer a social justice perspective on
Jack: The problem with the word culture, like wellness, is that wellness and health care service delivery and will offer tools and
it has so many definitions. From your use of “multicultural,” it strategies aligned with culturally competent best practices for
refers to specific subsets of the populations, whether based on the conference attendees, membership, and related constituen-
race or sexual orientation. I think of culture in the larger con- cies. This academy will provide participants with a safe space for
text of the overlying rules of patriarchy—the dominant culture active engagement in deliberative conversations and dialogues
that has been on this planet for about 5,000 to 7000 years. It addressing issues related to effective interventions addressing
requires that we look up to authority and expect to be told what health equity and health inequalities, grassroots mobilization
to do and basically, we have to fit in or we are labeled misfits. and advocacy, multicultural competency in organizational de-
That horrible term well-adjusted reveals this invisible force—well- velopment, assessment and corporate wellness, and community
adjusted to what? policing and wellness. Overall, the academy’s goal is to support
My mentor, Joseph Chilton Pearce, author of The Magical inclusiveness and foster the building of healthy and civil com-
Child, has a wonderful talk on culture, and basically he says, munities.
culture is the enemy of our freedom and the idea of trying to
improve culture, reform culture, is part of the built-in catch-22. What does NWI mean to you and how does it play a role in the
Freedom and culture as we know it are antithetical. His work is wellness movement?
classic and profoundly questions the current thinking on child-
birth practices, parenting, and educating our children. Now Jack: For me, it has been the sponsoring of conferences that
his daring ideas about how Western society is damaging our have generated many lasting friendships and connected me with
children, and how we can better nurture them and ourselves, likeminded colleagues for nearly 40 years. It continues to raise
ring truer than ever. the awareness of wellness for thousands of people and provide
a forum for discussion and evolution of the field. I hope it will
What do we, as wellness practitioners and as a National Wellness embrace Halbert Dunn’s contributions. I hope it will make his
Institute (NWI), still need to work on? work more visible.
Jack: First I want to mention that NWI has an international fol- Deborah: For me, my first exposure to the NWI was fairly re-
lowing and I snag a little on “national” in the title. cent. In 2012 a colleague and I submitted a proposal to present
Having lived in Australia for 15 years, I’m aware of the a workshop on the applied community-based research we were
America-centric thinking that most Americans are clueless involved with in the state of Ohio that focused on the wellness
about. There’s huge world out there, and some of it is more and holistic health care needs of adults and their families affect-
progressive than the United States, especially in sick care and ed by serious emotional disturbances and mental illness. How-
infant mortality. ever, more importantly, this was my first NWI conference and
Mostly, I think we constantly need to work on ourselves, I remember to this day how I was treated upon arrival by the
instead of being preachers. We need to walk our talk, and I’ve conference staff. They were enthusiastic and genuinely warm
long believed that we teach what we need to learn. Also that and engaging, and included me and other new conference
we are what we hate or love. The people we tend to idealize or attendees in a lot of fun community building and fun activities
despise are both projections of our own shadow. on the first day that we arrived on campus at the University of
I believe that is the most powerful and important work of Wisconsin–Stevens Point.
wellness, which is rarely addressed, is to recognize our own In 2014, I along with other board members who serve on
shadow projections and challenge ourselves to constantly stretch the Multicultural Competency Committee (MCC), developed
our boundaries in safe environments with likeminded people. a report comprised of recommendations to the NWI board
titled Enhancing Cultural Competency and Promoting Diversity in
On the NWI Comprehensive Multicultural Competency Initiative the Practice and Education of Wellness. The submitters of this re-
port collectively believe that there is an opportunity and a re-
Deborah: The NWI Board has unanimously approved moving sponsibility of the NWI to advance cultural competency of its
forward with the implementation of a comprehensive multicul- members and promote programming and practices designed
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to address the needs of a multicultural population, member- References
ship, and related constituencies. One of the stated missions 1. Dunn H. High Level Wellness. Arlington, Va: R. W. Beatty Co; 1961.
of the MCC is to support the NWI in the achievement of its 2. Young SL, Ensing DS. Exploring recovery from the perspective of
mission and foster inclusiveness to advance multicultural people with psychiatric disabilities. Psych Rehab J. 1999;22:219–231.
competency within comprehensive wellness best practices
and service delivery. This cultural competency enterprise will Editor’s note: See this Journal’s blog page to learn more from
be one of the major initiatives that will support the NWI’s Deborah Wilcox about a Coordinating Center of Excellence to
adherence to its stated mission and contribute a great deal to assist with wellness and recovery services in community mental
the continued growth of the organization and to the wellness health and from John Travis on the Alliance for Transforming
movement. the Lives of Children.
B ill Baun: What does wellness mean to you and how do you see
it playing out in your work?
R. Anne Abbott, PhD, FAACVPR, CWWPH
Anne Abbott is a Professor Emeritus in Health Promo-
tion and Wellness at the University of Wisconsin–
Stevens Point. She was the recipient of a National
Anne Abbott: People still have many different interpretations Wellness Institute (NWI) Leadership Award in 2009,
of the term wellness. Wellness is a transformative process that and currently serves on the NWI Board of Directors
reflects our choices through life challenges. We are always in and the Board of Experts for publication of The
Exercise Standards and Malpractice Reporter. See:
motion, transforming energy, constantly changing as we try http://www.uwsp.edu/HPHD/Pages/facultyStaff/
to stay in a balanced state of homeostasis. Wellness requires aAbbott_bib.aspx
experiential learning, which is more than “earning” or “knowl-
edge.” One must experience the change, i.e., live through the
challenge, vs. just understand theoretically. It is action in our
behaviors that allows our heads, hearts, and hands to align with William B. Baun, EPD, FAWHP, CWP
Bill Baun is the Wellness Officer at The University
our human value. of Texas M.D. Anderson Cancer Center in Houston,
Wellness or well-being is multidimensional. Wellness requires Texas. In addition, Bill is the Past President of the
a disciplined practice to become holistic through moving to- National Wellness Institute (NWI) Board of Directors
and in 2014 he was the recipient of NWI’s Lifetime
ward balance in all dimensions of wellness.
Achievement Award. See: https://www.linkedin.com/
pub/william-baun-epd-cwp-fawhp/4/631/b85
Bill Baun: Anne, I hear you, but in my world we have stopped
using the term balance and now talk about effectiveness. Feeling I
have to reach a state of balance can be very stressful, but work-
ing to be effective at the different dimensions of my life can be ing effective wellness programs, including the Affordable Care
challenging and uplifting. Act.
From a National Wellness Institute (NWI) standpoint, the
challenges around worksite wellness center on the practitioner. Bill: Anne, you are so right. Our stakeholders have a hard time
NWI has always been about the practitioner. As an industry understanding us and thus believing in us because we have not
and as an organization, we must strive to keep the practitioner done a good job of standardizing our core terms. Return on
updated. Once practitioners enter the field, they are often bom- investment (ROI), value of investment, and cost-effectiveness
barded with the day-to-day, and they lose the connection to the are also some good examples.
literature and best practices. If we as an organization are able
to provide a learning community that keeps these practitioners Are wellness ideas able to integrate with health promotion and
engaged and updated, then we are doing our job and fulfilling benefits programs?
our mission. We need to remind them of their skills and to use
them, beyond just the doing of the job. Anne: Wellness is about being well and has evolved into
programming that creates personal well-being and a work
Do we need a common language in worksite wellness? culture that supports the health and well-being of individu-
als. Unfortunately, the health promotion and benefits form of
Anne: We must have a common language. Terminology has wellness delivery systems splits efforts into bottom-line analysis,
been and remains one of the biggest problems in the implemen- marketing, competition, capitalism, and behavioral econom-
tation of wellness and health promotion programs. We need to ics. This environment, along with political ideology, has not
have a clear understanding of what wellness and well-being are helped us to be more collaborative with the other professional
vs. health education, disease management, safety and risk man- disciplines.
agement, public health, population health, and health promo- Academic training programs have not helped to clear the
tion. We need clear definitions to be operational in implement- confusion in terminology. In early ’80s health promotion in cor-
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“ The multidimensional model of wellness: spiritual, physical, emotional,
occupational, intellectual, social, and environmental.
”
porate America actually moved away from the term wellness and Anne: The early days of NWI conferences brought early leaders
the scientific community moved away from the term holistic. from many disciplines together from around the United States
Thankfully, the mid-’80s also brought about the University of and the world and led to discussions that developed broader
Wisconsin–Stevens Point’s (UWSP’s) health and wellness degree wellness concepts with practical applications.
program that moved away from the focus on physical well-being Through NWI’s convergence of many areas of wellness, from
to a multidimensional model of wellness (spiritual, physical, humanistic to clinical practices, holistic wellness was debated.
emotional, occupational, intellectual, social, and environmen- Research concepts eventually emerged, and collaborative teach-
tal). I, with Drs. John Munson and Jane Jones, created this first ing/facilitation skills were developed and instituted. These
health and wellness degree program (1986–89) around this events eventually defined the functional aspects of becoming
multidimensional model. The idea was to address the complex- well and the multidimensional aspects of wellness programs. By
ity of the whole person. The program has served as the model 1993, consumers caught on and demanded change in the medi-
for numerous other programs across the United States and cal system.
abroad. Currently, NWI also follows this model, working collab-
oratively across wellness and corporate disciplines to cross-train Bill: Anne, I love to hear the history. My first start in worksite
wellness, multidisciplined professionals. wellness was at Tenneco where we had a multifaceted team
(occupational health, wellness, employee assistance program,
Bill: We are learning how to be better collaborators. Collabo- and safety) all working and reporting together. When I came to
ration in the industry will require all of our leaders working NWI there were few worksites represented, but it was an open
together over time to create consistency of our wellness voice. culture that accepted individuals for who they were and what
Wellness professionals bring years of experience of not just they brought to the group. I kept coming back not only because
worksite management, but knowledge in all of the wellness of my worksite friends at NWI, but because of the community
dimensions and human values. This is a strength and what NWI that cared about wellness and me. I think NWI will always be the
brings to the table, but it requires collaboration to bring these melting pot moving forward where people with different health
elements together for sustainable culture change. and wellness backgrounds can share ideas.
What are the strengths of the multidimensional model in a work- How did NWI help to bring the concept of wellness into the
site environment? mainstream?
Anne: On the academic side, we found the seven-dimensional Anne: Having been developed through the UWSP Student Life
wellness model allowed us fewer constraints on designing a com- Program and the YMCA camp influence, NWI became the “fun
petency-based curriculum for entry-level professionals to meet and feel-good group.” As a young American College of Sports
varied employers’ needs. The design also created a promotional Medicine clinical exercise physiologist, I was skeptical. How-
and communication base that served as the foundation for the ever, when I realized from my early days in hospitals that white
employee wellness programs on campus at UWSP. Employee coats could not answer many of my questions about why people
wellness became our living laboratory for student learning in change, coupled with my own transformational process, I came
the health and wellness degree program. to a better understanding of what wellness was. I started seeking
different models to integrate into cardiac rehabilitation that
In retrospect, we have found that being well is the common included alternative options that seemed to be working in the
value that brings people together to be collaborative. Hav- public and consumer markets. My patients became my teach-
ing a common value is the basis of collaboration, connection, ers. I eventually hired UWSP’s and NWI’s Dr. Bill Hettler as a
community, and sustainability. Wellness has become transdisci- keynote conference speaker, attended a workshop with Elaine
plinary, in that it integrates and has brought multidisciplinary Sullivan and John Travis, and finally attended NWI’s National
health professionals together with the consumer, business, and Wellness Conference. As a result, I left a large hospital and
health benefits. Everyone wants to be well, including multicul- urban life to move to rural Wisconsin and join the “fun and
tural and multigenerational populations. feel-good group.” Subsequently, I became the new Director of
Health Promotion and Wellness at UWSP and was charged with
Bill: Anne, what’s exciting now at NWI is that our board is fo- helping to develop a new profession.
cused on building a stronger multicultural and multigeneration-
al membership. The global worksite wellness challenges we face Bill: In my early years at NWI it was very exciting to experience
will take wellness solutions developed by wellness professionals the personal development and the community that the confer-
representing the diversity in our communities. NWI recognizes ence offered. But as I grew, I also started to question why we did
this need and is working toward a goal of more diversity! In fact, what we were doing on the worksite side. Why didn’t we use a
this year we will hold a Multicultural Academy at our national more community or public health approach? This started my
conference. lifelong learning around developing cultures of wellness.
Later this passion for developing cultures of wellness eventu-
So where did NWI fit in all of this? What role does NWI have to ally resulted in my collaboration on NWI’s worksite certifica-
play moving forward? tions. We teach that “we don’t do wellness alone.” Successful
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wellness programs include bringing families, teams, and orga- man values, not dollar values. Data can add objective informa-
nizations together as supportive cultures. A culture of wellness tion to help practitioners make impartial decisions to improve
is one that creates a community that shares a passion to be well, health and increase productivity. Also, data have given us some
and the need to pass it on. It is self-sustaining. I truly believe good evidence that affirms holistic wellness.
that NWI’s reframing of its vision and mission has the opportu-
nity to impact the whole world. How has worksite changed? How we approach employees and
Bringing wellness into the mainstream was about gathering people?
the collective voices that were interested in topics such as work-
site wellness. I started the Worksite Academy at the National Bill: There is a transition that we are still in right now. For
Wellness Conference with George Pfeiffer because people were years we separated from everyone else because we (the wellness
asking for more opportunities to collaborate. “When can we talk people) thought we were different and we thought that differ-
next?” We realized that there was a community that wanted to ence was important. We were the people who cared. We were on
be together more. the outside. Then we worked hard to get on the inside through
ROI and worksite wellness. Now we are in the third phase: total
What role do data now play in our programs? value. We are on the inside with business, but bringing care for
the people. It is both about money and about how people value
Bill: I keep wondering if data analytics is a good decision maker themselves at work. People who aren’t well have trouble having
for humans or for health care. At times I feel like we have taken any value at work. It isn’t just about the money, it is how employ-
the “caring” dimension out of our programs. That’s what I have ees value themselves and how worksites values employees. We
always liked about the NWI wellness model or the seven-dimen- will still talk about absenteeism, presenteeism, and ROI, but the
sion model you have used; they keep us honestly caring for one value piece is going to be huge, and that will sustain us. It puts
another. Data are very important in our programs, but at times in one place what is very important for business: Engagement.
programmers rely on the data more than on the intuitive data NWI is a really big part of that. I am excited about the change.
gained in the relationships or in really listening to the people
we serve. Anne: In the organizational and benefits area this has become
known as value-based health benefit design. I am most excited
Anne: I think the reemergence of “human value” is the most about cross training this group to include the total concept of
important ingredient that makes ROI work. It is more about hu- wellness as we have come to know it in NWI.
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“ Strive to make an impact every day and you may have an impact
on history and on wellness. You may be impacting a life in a way
that is incomprehensible to you right now.
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Making Something Great! The 25th Annual Art and Science
of Health Promotion Conference
Paul E. Terry, PhD
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www.HealthPromotionJournal.com
EDITOR IN CHIEF
Michael P. O’Donnell, PhD, MBA, MPH