1 Rules and warnings Starthere 1 Work in pairs. What safety rules are in your workplace or college? Make a list. 2 Listen and complete the warnings with the words in the box. don't might must mustn't 1 You _______wear a hard hat on the building site, 2 go through that door! 3 You ___ wear safety gloves everywhere in the factory. 4 touch that machine! It’s very hot, 5 Be careful! High-voltage electricity. You __get an electric shock. 6 You _____ use your mobile phone here. 3° Work in pairs. Why do the signs below have different colours and shapes? 4 Read the text. Match the examples to the signs. This standard is used in the EU because it has many different languages. There are three types of safety sign: a a * WARNING SIGNS. These signs warn you about a danger. | They say things like this: Warning. Danger. Be careful. Look ut. There is @ danger or hazard here. You might injure yourself The signs are yellow and black in colour and triangular in shape. Here are some examples: 1 Warning, Poison: see (1)_C 2. Danger. Fire hazard here: see (2) The safety signs below follow the ISO international standard. | | | | | PROHIBITION SIGNS. These signs prohibit an action. They | say: Do not do this. You must not do this. Newer do this. The | signs are red, white and black in colour and round in shape. Here are some examples: 3. You must not lift this with a hook: see (3) 4 Never take the guard off this machine: see (4) __ a a ‘+ MANDATORY ACTION SIGNS. These signs order you todo ‘something, They say: Do this. You must do this, Always do this. ‘These signs are blue and white in colour, and round in shape. Here are some examples: 5. Always read the manual before you service this machine: see) 6 You must use the guard on this circular saw: see (6)Language Aways ahardhat here. | Never touch the machine wear You must not t oe You mustn't 5 Complete the instructions with the words in the box. always do donot must mustn't never ® 6 @® @ 8 ® 1 use a lighted match in this workshop. 2 ‘wash your hands after using these chemicals. 3 ___enter this small space. 4 You_____ wear safety boots when you lift this. 5 6 not smoke in this factory. touch this machine with bare hands. It’s hot. You 6 Write these signs in another way. Example: 1 Do not smoke here. a 5 a Use might or could to explain the possible result of the hazard. a bum your arm. ou TO injurfturt yours got an electric shock a 7 Complete these warnings with the words or phrases in the box. You can use the words or phrases more than once. a could might there are there's 1 Take care. Heavy weight. You___ injure your back, 2 Warning ____a cold surface here, You —_____ a injure your hands or arms. 3. Be careful. You___trap your hand in the gears. 4 Danger,___lasers in this laboratory. You —______ injure your eyes.2 Safety hazards Start here 1 Listen and match the warnings with the pictures. Warning Possible result You might burn yournands. =| ‘You could injure your heed. ‘You might fal nto the gap. ‘You could trip over the bricks. ‘You might trap your hand in the gears, ‘You could get an electric shock Speaking 3 Say the warnings and their possible results. Example: 1 Look out! There's a low beam in front of you. You could injure your head. 4 Work in pairs. How many safety hazards can you see? Make a list.Language Writing 5 Youare a safety inspector, inspecting the workshop in 4, Describe what you see. == lek | inewaiee Asie alee) denece | Thereis a liquid inthe workshop. A cable is damaged. | There's some bricks ‘on the floor Two windows are locked, There are no boxes around the bricks. The tire exit broken, food fon the machines. Some cables coiled. tink oon the stairs, tools (on the benches, fire extinguishers fire exit ‘cones guards Past simple of is and are. : There was some liquid on the floor. ‘There were some boxes _on the stars. The fire ext | was locked ‘Some cables were coiled. 6 Change more sentences from 5 into the past. 7 Complete the inspector's report. Describe all the hazards in the workshop. Safety inspection report Visit to: Kwik Automotive Workshop Date of report: 25" October inspected the workshop on 22™ October. Here are my findings. 1 There were no fire extinguishers anywhere in the workshop. 2 There was a single fire exit, but the door was locked with a padlock. _" °° ~ 8 Work in small groups. Write at least ten safety rules for the workshop in 4. Put away all tools after work. Do not bring food or drink into the workshop. No eating or drinking in the workshop. Always Never ... Staff must/must not Psa3 Investigations Starthere 1 Workin pairs. Discuss these questions. + What's happening? + Which directions are the planes moving in? ‘+ Who will talk to the pilots? cy 2 MEZEGM Listen and complete the warning to the pilot from air traffic control. © Condir 286. Unknown traffic. (1) o'clock. (2) metres. Crossing right to left. (© ConAir 286. Negative contact. Request vectors © Twn (3) Heading (4) Descend. © metres. © Right turn. Heading (6) Descending, (7) metres. ConAir 286... © Con Air 286, All clear. Resume own navigation. © Roger. ConAir 286. Reading 3 Read this newspaper article and complete the incident report. eceecececeeecee Near Miss Over Manchester 25 November | | Last night, military et plane and was onafght path from | almost crashed into alange Manchesterto Greece The | ‘passenger plane over northern military plane was on its way | England {nom Seotlnd tothe south of Aviation near-miss ¢ incident report Date of incident: ‘The incident happened in England. dense clouds 10 km west of ‘The pilot and passengers planes: Manchester. The Boeing 757 on the plane did not see passenger plane was 3505 the ineident because of the metres above sea level. At clouds, but the emergency anti- PLaned 22.17, the F16 military plane collision system (TACS) in BA Type: Boeing 757 passenger ple passed at an altitude of 3527 4058 switched on automatically. Atha | metres. Aits closest point, the The TACS system steered the i 4 total distance between the two passenger plane salely away Flight number aireraltwas only 36 metres. fromthe military plane, Numer of pas ‘The Boeing. fight number There were no injuries in the Fiviog io BA.4068, had 234 passengers, incident. | oe e (0: PLANE 2 Type Attitude | Flight number: ~ Number passengers: none Flying‘Speaking ‘ste pace’ haopen Language 4 Workin pairs: an investigator and a pilot. Ask and answer these questions, 1 Where/ incident /happen 5 What time / F16 / pass / Boeing 2 When /it / take place 6 How far be / jet / from / passenger plane How high / be / Boeing 7 What / be / flight number / passenger plane 4 What /be/height /of /FI6 8 How many passengers / be / in / Boeing Where were the planes? (They were) 8500 m above NW England, When did the incident happen? _(Itheppened) at 22.17, 5 Work in pairs. Follow the instructions. Student A. Turn to page 115. Student B: 1 _ Investigate Student A’s incident. Ask questions and complete the report form, 2. Change roles. Your incident is on page 118, About the accident About the injured person Date: — Name: Tine: Jb tte Location: Injury Helght above ground Description of accident ‘Type of accident (tick one box): + fled someting and injured self C) + reve an secre shock CJ + slipped, tipped or fl onthe same level [I ‘el rom a eight CI {tomer Social English 6 Complete the dialogue with the words in the box. ate cant dont fa tii must © We (1) ___g0 out for a dtrink soon. © Yes, 2) like to do that. How about tomorrow? (3) you free tomorrow? @ I'm sorry, 1(4) do it tomorrow. What about Saturday? © Yes, Saturday's fine. What time? e116) know yet. (6) © OK, good, Talk to you then. 7 Workin pairs. Practise the dialogue in 6 with your partner. phone you tomorrow morning. 8 Workin pairs. Make similar dialogues, Use different times and days. go and see a film / have a meal together / go bowling / have a partyReview Unit E 1. Complete the sentences with the correct forms of verbs in the box. control inerease move propel push rotate steer support turn 1 The saddle. the cyclist. The cyclist the pedals downwards. 2. The pedals the chain and the wheels This the bike forwards. 3. The cyclist uses the pedals to the speed. Ifthe cyclist pedals quickly, this _____the speed of the bike. 4 The cyclist ____the bike with the handlebars. 5. Ifthe cyclist ________ the handlebars to the left, the bike goes lett, 2 Complete the description with the correct form of the verbs in the box. contain drive move suck work ‘This hovercraft moves over land and water. How does it (1) —______? A powerful engine (2)___ two large fans. The fans (3) __________ the air in. They force some of the air backwards and push some of the air downwards. A rubber skirt (4) the air and the hovercraft (5) ___________ on the cushion of air. 3. Complete the sentences with the words and phrases in the box. above below between inthe centre on the leftinght tothe leftright 1 The RF sockets are 2 The SCART sockets are 3. The SCART sockets are ___ the RF sockets and the power socket. 4. The power socket is of the SCART sockets. 5 The RF OUT socket is _________ the RF IN socket. 6 The TV SCART socket is the VCR SCART socket.Identify the equipment from the description. Use the words in the box. battery digital receiver disk drive modem router starter motor ‘This device can change digital signals into analogue signals for a TV. This device stores electricity. When itis flat, you recharge it This equipment can connect two or more computers to one modem. This device connects a computer to the Internet through a phone line. This machine uses electricity from a battery. It starts the engine of a car. This hardware can copy data from a computer to a CD-ROM. Look at the pictures and complete the sentences with the phrases in the box. You can use the words more than once. allached to connected to disconnected from mounted on suspended from 1 The switch is the ceiling 2 The printer is _______the power socket. 3. Thevice is__ the workbench. 4 The mouse i the computer. 5. The hook is _____ the rope. The rope is —_——_—_ tit 6 The speaker is __abase. Itis the computer. Draw and complete the flowchart, If your computer does not start, check the adapter. If the adapter is not connected, connect it to the computer. If the adapter is connected, check the disk drive. If there isn’t a disk in the the drive, press the power button. If there is a disk in the drive, take it out. + omstecempuerie IR cre Check: Pross the an mae a7 « Te oS heck the power Begin: W the radio doesn’t work, check the adapter Ire8 Complete the warnings. Use each word once only. always could don't might must mustn't never 1 Staff _______wear hard hats at all times on this site, 2 You must _____use a lighted match near petrol or gas. 3. You_______ smoke in the workshop or on the building site. 4 This low beam is very dangerous, You ______ injure your head on it. 5 wear gloves if you lift these boxes. They have sharp edges. 6 The oven is very hot. You___ urn yoursell. Please touch it, 9 Complete the safety report with the correct form of the verbs in brackets. (On 24" August last year, | inspected the Nautilus shipyard. | (1) ______ (find many safety hazards. Here are the main points of my safety report. ‘The emergency exit (2) ________ (be) locked. There (3) _____ (be) some ropes on the ground, between two boats. Two fire extinguishers (4) ______ (be) damaged. Five workers (5) ________ (have) no hard hats or safety gloves. One welder (6) __ (not wear) his safety boots. A high-voltage cable (7) ______ (be) coiled. There (8) _____ (be) many tools on the ground, A supervisor (9) _______ (tel) me about a near miss. The incident (10) ________ (lake place) in July last year. A repair man (11) ___________ (put on) his hard hat and safety boots. He then (12) _____(climb) a ladder 8 metres up to an electrical cable. The cable (13) ______ (be) damaged. t (14) _______ (have) some bare wires. The repair man (15) _________(shout) to a worker: ‘Switch off the power!” The worker (16) (witch off) the main electricity supply and shouted: ‘OK, I've (17) ____ (switch) it off!’ Then the repair man (18) _______ (touch) the cable. But the cable (19) _____ (not be) connected to the mains supply. It (20) (be) connected to a generator. ‘There (21) ________ (be) a spark. The repair man was very lucky. He (22)___________ (not receive) a shock. But this was a very serious incident.10 Ask the questions for these answers about the near miss incident in 9. 1 It took place in the Nautilus shipyard. (Where / incident) Where did the cident take place? 2. Ithappened in July last year. (When / happen) 3. Yes, he wore his hard hat and his safety boots. (repair man / hard hat) 4 He used a ladder. (How / climb / to the cable) 5. It was about 8 metres high. (How / cable) 6 Ithad some bare wires. (problem) 7 No, he didn't, but there was a spark. (get / electric shock) 8 No, it wasn’t. It was connected to a generator. (cable / mains supply) 11. Write a set of safety rules based on the report in 9 Project 12 Choose one of the projects below and follow the instructions. 1 Troubleshooting in your industry Work with a partner or small group from the same or similar industries. a) Find out about some important equipment in your industry. b) Make a list of common operating problems, and their solutions. ¢) Write a troubleshooting guide explaining how to solve the problems. 2. Safety in your industry Work with a partner or small group from the same or similar industries. ind out about the causes of common accidents in your industry. a safety poster to avoid one of these accidents. ©) Write a set of safety rules for your poster. EEStart here Reading Cause and effect 1 Pistons and valves 1. Put the parts of the spray bottle together, Draw arrows to show where the parts fit the bottle. Turn to page 113 to check your answers. a wales 2. Work in pairs. How does the pump in the spray bottle work? Discuss with your partner. 3. Match each diagram with a caption below. a a a a nm eee Caption 1: The trigger makes the piston move in, This makes the water pressure increase. The high pressure causes the outlet valve to open. The ‘open outlet valve allows the water to flow out of the chamber. Caption 2: The piston moves in. This causes the water pressure to increase, ‘The high pressure makes the inlet valve close. The closed inlet valve prevents the water from flowing back into the bottle. Caption 3: The piston moves out. This makes the water pressure decrease. ‘The low pressure causes the inlet valve to open. The open inlet valve lets ‘water flow from the bottle into the chamber. Caption 4: The piston moves out. This makes the water pressure decrease, ‘The low pressure causes the outlet valve to close. The closed outlet valve stops air from flowing into the chamber.Language causes theshat to move. The motor makes the shaft move. lets the water flow out The open valve —— allons thewater— to flow out Tre closed vee PRNEMS tne water from towing out stops 4 Make true sentences about the pump. ee the water flow intoubback The piston mate(e) fe tain ee re pelick a ‘the inlet valve (to) move in/outfn and out Theinetvaie clone) outlet valve rom) increase The cutetvave prevents) eat 4 a High pressure stops). ER - Low pressure , 5 Rewrite these sentences to give similar meanings. Replace the verb(s) in italics with the correct form of the verb(s) in brackets. expand contact Heat makes a metal expand and cold makes it contract. (cause) Overflow pipes let extra water flow out of the tanks. (allow) The valve on the oil well does not allow the oil to explode. (prevent) These powerful pumps force the water to rise 30 m up the hill. (make) These fire extinguishers do not allow electrical fires to spread. (stop) 6 Show your ID card and the guard will alfow you to enter the factory. (let) 6 Delete the wrong words. Lig AKO ded inde vale ‘ering Piston pumps can pump any fu. This one pumps water The pump hes motor a shal, piston, a spring and two valves. The valve onthe ‘ight is the outlet valve. The valve onthe lets the inlet vale This is how it works. The motor makes the shaft (1 mavelto move) Jnand out. The shaft makes the piston (2 movelto move) in and out, Let us Took atthe two movements ofthe piston, 1 The piston moves i. Tis causes the water pressure (3 inezeaslto increase). The high pressure forces the outlet valve (4openito open) ‘The open valve allows the fluid (S lowAo flow) out ofthe pump ‘though the oute pipe. Ache sme time the high pressure makes the inlet valve (6 lost close). This closed valve prevents the id (7 to flow/from flowing) back through the inlet pipe 2 The piston moves out. This makes the water pressure (8 decrease! to decrease). The low pressure fores the inlet valve (9 open open) ‘The open inlet valve lets id (10 flwto flow) into the pump through tc inlet valve. At the same time, the low pressure makes the outlet, ‘valve (II elosefto close), This closed valve stops the Mui (12 wo flow! {rom flowing) back into the pump through the outlet pipe2 Switches and relays Starthere 1 Workin pairs. Try this quiz. How many electrical symbols do you know? battery, bell, buzzer, conductor, earth, lamp, switch, terminal Answers: see the glossary of electrical symbols on page 109. 2 MZEG Listen and name the sounds. Choose from the list below. buzzer, door bell, click, siren, horn, beep, alarm bell, dial tone Reading 3 Work in pairs. How does this window burglar alarm work? 4 Read the web page. Label the circuit diagram and the diagram in 3. battery buzzer spring switch terminal wire Ask Mario, our electrical expert. Mario answers all your questions Hl, Mari My name's Bob. How does the burglar alarm on my window work? Mario’ answer: Well, Bob, on your window there's @ small magnet. Nextt it, on the window frame, there's a metal sich and two terminals. The terminals are atached to two wires and the wires are connected toa battery and a buzzer. They make a simple circuit. When the Window is closed, the switch is next to the magnet. The magnet pulls the switch towards it. This coses the circuit and electricity flows through it. The buzzer does not sound. When the burglar opens the window, he breaks the circuit. The magnet moves away trom the switch and this allows the spring to pul the switch back. This opens the circuit. The open circuit prevents the curent from flowing. When this happens, the buzzer makes a sound. But how does the buzzer sound when there is no circuit? es ce feat 5 Work in pairs. What is the answer to Bob's second question?3 Rotors and turbines Starthere 1 Try this quiz, What do you know about wind turbines? © How tas the tower of the worle's tallest wind turbine? @)about 100m bj about 180m ¢} about 200 m (© How high is the world’s highest turbine? about 1800 b)about 2800m ¢) about 2600 m © What's the minimum wind speed for alerge wind turbine? about 1Skm/ b) about 20 km/h c) about 25 kwh © What's the maximum wind speed for a large wind turbine? a) about 45k b) about 7Okmvn c) about 90 kn 2 HEZE Listen to this radio programme and check your answers to the quiz. Vocabulary 3 Label this diagram with the parts of a wind turbine in the box. blade brake gear generator housing hub shaft oie 4. Read the text. Check your answers to 3 ‘The wind turbine consists ofa tower, a rotor and a housing. The rotor consists of three blades, and a hub. “The housing is a strong rigid container. It containe a low-speed shaft, a high-speed shatt, two gears, a generator, a controler, ‘and a brako. ‘The low-speed shaft connects the rotor to the gears. The high: ‘speed shat connects the gears tothe generator. Inside the housing, atthe back, behind the generar, is the controler. ss SyYesterday, Techno Channel interviewed the wind turbine expert, _spaed one sachet a smal ger. The large gt ‘Dr Roger Jones. Here Is part of the script. To download the whole cea tun an the smal gar makes the hi serit click hore. Shaft lates at 1200-1400 rpm How coos the wing turbine work? Ah, | 88, And@aves the genereor at thi +The wind blows onthe blades and makes thom rotate. This causes the ve Thats right An then the generator produces. shaft folate ala speed of about 30-60 rpm What epoens ifthe wind sto strong? ‘But stat to slow? Tha shat ina generator must rotale at abot The anemomneter measures the speed 1200-1400 pm. ‘he contol (Tha controler isa smal co That’ rght-There are Wo shafts There's a low-speed shaft and @higr wind ls move than about 30 kh, the control 'espo0d erat. The low-speedG@iestlachos toa largo gear, Tho Figh- se the wid lurbns. This ravens the wind from ata = nlomaton Language Speaking Social English 1 Which part makes the low-speed shaft turn’? 2 What are the two main functions of the controller? 3. Which part transmits rotation to the generator? 6 What do these words refer to? Choose the correct answer. 1 one (line 10) a) generator b) shaft c) gear 2 it(line 14) a) low-speed shaft _b) high-speed shaft _c) small gear 3 it(ine17) —a)anemometer —_b) speed. o) wind 7 Complete the sentences with the correct form of the verbs in the box. cause make prevent ‘The wind the blades rotate. 2> The controller _________ the wind turbine from operating in a strong wind. 3 The blades ____________ the low-speed shaft to rotate. 8 Work in pairs. Explain how the wind turbine works. Look at the diagram, but don’t look again at the reading text. You can use let Let's go to the café after work. Let's have a party for our class next week. You can also say: Why don't we go to the café afer work? Why don't we have a arty next week? let us) to suggest something for you and others to do together, 9 Make your own suggestions. 1A: We have a free period after this class. Br Let’s 2. A: Work finishes early today. B: Why don't we 3 A: Next week is the halfterm holiday. B 4A: The cinema is closed, so we can’t see the film. BChecking and confirming 1 Data Starthere 1 Work in pairs. You area TV reporter. Prepare questions about the Mars rover. Reading 2 Read the text quickly. Does the text answer any of your questions? 900 a—————_ cts cia oe aa Mot baat ooo. eee ‘The Mars Science Laboratory, or MSL, Pearse cs 18 rove, or moble robot. can move ges au around onthe euecs of ara ‘wear 20, Look athe diagram ofthe rover. thas pases and a, a boo, siete, Io robot ars, wo antennas anda mast The alennés end the mast are mouriod onthe body, and the obot arms ae tached tothe front of wpe the bed maximum ‘There are special tools at the end ee of each robot arm. Some loos break A Gavel bey a pieces of rock, Other ‘tools ‘dig and collect Dee i samples of sol. Sirti insturents in mass stays the same. ‘the rover then analyse the soil and rock powder. The top of the mast is about 2.1 metres above the ground. The mast supports two special cameras. They are called tho MasiCam and the ChemCam. The MastCam (mast camera) is atthe top ofthe mast It]ooks all around the rover The ChemCam (chemistry ‘camera) has a laser gun. The gun fires a laser beam at rocks up to 10 metres away and breaks them into powder. The camera then analyses the powder, The rover is about 2.2 m long and is otal mass is ust under 800 kg. This includes at least 80 kg of scientific instruments. Ithas a sitnhee! drive and a special suspension system. The wheels are made of titanium and are 25 em in dameter. The suspension system allows the six wheels to remain €n the ground all the time. It also allows the rover to go over big rocks (up to 7 cm high), and over deep heles. Each wheel has its own motor. This allows the vehicle to rotate 360 degrees. Itcan move at a speed of up to G0 metres per hour. The average speed is about 30 metres per hour. ‘The rover can operate in the temperature range on Mars. This ranges from —120"C ‘minimum up to 85°C maximum. ‘The rover can travel up to 200 metres per day and can operate for up to one Mes year (epproximately 687 days) robot ame3 Read the text again and complete this specification chart | Mare Scionce Laboratory (Mars rover specifications 1 Tata 7 acaatom allah ma maaarieiaasetegnt | fs Tatas alld Neberneeed : a a Tannese = Ambeth 11 a na [Wet oe 12 Maxum dey dance Vocabulary — Ways to express approximation: >more than, over at east 4 Complete the sentences. Use the information in brackets. 1 The Mars rover (height - 2.1 m; length - 2.2 m) 2 The rover (mass > 750 kg) 3. The scientific instruments (amass > 60 kg) 4 Thewheels (rotation < 360°) The rover Gistance » 100 metres per day; operation < - 687 days) Speaking 5 Write questions for these answers about the rover, 1 It’s called the Mars Science Laboratory, 2. Ithas six wheels, ‘Titanium, ‘They're attached to the front of the body. It’s mounted on the top of the body. About 2.1 metres. It looks at the whole area around the rover. It fires a laser beam at rocks and analyses them. Around 60 kilograms, Up to 90 metres per hour. Semi sae 1 6 Work in pairs. Practise asking and answering the questions in 5. 7 Work in patrs. Student A guess the answers. Then check them with Student B, 1 The diameter of Mars is... a) - 4280km. b) ~ 6740km. ¢) ~ 11,290 km, 2 Mars rotates 360" in... a) - 24 hours. b)~36 hours.) - 48 hours. 3. Mars is... kilometres from the Sun. a) ~ 220 million. b) ~ 150 million ©) = 300 million 4 Mars orbits the Sunin ... a) ~ 365 Earth days. b) - 685 Earth days. ©) 905 Earth days, Example: 1 The diameter of Mars is about 4280 kim, Is that right? Student B: Turn to page 113.2 Instructions Starthere 1 Make a list of the instructions to give the Mars rover. 2 Listen and complete the dialogue between the controller and the rover. © Move forwards 200 em. © Confirmed. I’m (1) —_______— forwards 200 cm. © Now rotate 15 degrees to the left. © Confirmed. I'm (2) ____ 15 degrees to the left. 3° You are the rover. Confirm your actions. instruction Confirmation 1 Move foward 200 em. {im moving forwards 200 om. 2 Rotate 15 degrees to the left, - Reverse for 300 om. fou epost ih Gow tei Fol be i comands te ele ea ~ Stop. oe i. a a Listening 4 (E@EEW Listen and complete the dialogue. Ais training B how to control the Mars rover. At Right. I'll give you an instruction. First, do it, Then confirm what you're doing, OK? B: OK. A: Then confirm what the rover’s doing, Is that clear? B: Yes. As Right. Let's go. Fist, (1) the rover (2) ______ 200 em. B: OK.I'm (3) _____the joystick forwards. ‘A: Good. Now what's (4) —_____? B: The rover (5)______moving. A: Right. Wait five seconds. Now what’s happening? B: OK. It's (6) ________ forwards now.Task 5 Work in pairs. Discuss the question below. In this simulation on Earth, the Mars rover responds after five seconds. If the rover is on Mars, it responds after about ten minutes. Why? Speaking 6 Complete the table, Use information from the table in 3 and the notes below. Instruction Confirmation After 1 second After 5 seconds 1) Make the rover ‘OK. I'm pushing the The roverisn’t Now its moving ‘move forwards 200 om. joystick forwards. moving. forwards. push joystick forwards turn wheel left pull joystick backwards 4 press ‘rotate’ button 7 Work in pairs. Practise the dialogues, using the notes in 3. Try not to look at the table. Begin: ‘Make the rover move forwards 200 cm OK. I'm pushing the joystick forwards. Good. What's happening now? ‘The rover isn't moving. That's OK. Wait for five seconds. Is it moving forwards now? Yes, itis phe hee 8 Test your memory. Look at the pictures for 10 seconds. Then turn to page 113.(1) Test: the equipment forthe spacewalk. ‘On spacewalk 4: (2) @ [photographs of the tank. Plan the repair and prepare for the next spacewalk (On spacewalk 2: (4) the pipes. (3) the tank. 6) the tank int the station, a the tank. (@) —___ the damage or @) the part (10) ___the tan ‘On spacewalk 3: (11) the tank to the space station (2) the pipes to the tank, Task Do first spacewalk. Repair the axygen tank. 3 Starthere 1 Progress Listen to the astronaut talking about his work, Complete the list of tasks with the verbs in the box, assemble attach bring connect disconnect dismantle inspect, remove repair roplace take test the damage. Vocabulary 2 Find the opposites of these words in 1. Listening 3 June 5 6|7 connect, assemble, damage, remove [ZEEE Listen to the controller talking to the astronaut. Complete the dialogue. The controller is speaking from the control centre on Earth. The astronaut is ona space station, © OK, today is the 6 of June, 7 pm in the evening. I'm checking progress on the space station. Have you (1) _______ the first spacewalk yet? © Yes, we have. © Good. When @ —___—_you do it? © We@)— the spacewalk yesterday, on the 5* of June. @ Right. And have you (4) ______ the oxygen tank yet? © No, we haven't (6) it yet. We're still (6) —___— it @ When (7) ____you finish it? © Well complete the job tomorrow momingLanguage You can use yet with some questions and negatives in the present perfect. eg ‘means tp to now. 1 We haven't repaired the oxygen tank yet, ong 2. A: Have you repaired the oxygen tank yet? B: No, not yet. Speaking 4 Work in pairs. Make similar dialogues. Today is 17" June. June’ 10 11 Task 1213 14 18) 16 19/2021 Test equipment fr fist spacewalk Do frst spacowal “Take photograph of damaged tank. Inspect damage to tank Remove tank pair tank Replace tank. Dismantle old ventation system. Lubricate moving parts on all fans, Install new valves on pumps. Task 5 Workin pairs. Follow the instructions. © Student A: Turn to page 117. © Student B It’s 8" August. You're doing a progress check. Ask Student A questions and complete your chec! Dismante old water system “Assemble new water system Install water system Test equipment ior third spacewalk Take video of damaged nose cap Inspect damage to waste tank ‘Assemble nev rabot arm Attach new robot arm OUOOO8 OD SS B: Have you dismantled the old water system yet? A’ Yes, we have. B) When did you complete the job? —]Review Unit F 1 Complete the sentences with the correct form of the verbs in the box. allow cause let_make prevent stop 1 The water flows down onto the water wheel. This __ the wheel turn, 2. The valve opens. This ___ the water flow in. ‘The valve closes. This ____ the water from flowing out. 4 The switch touches the contact. This ____ the electric current to flow. 5. The switch moves away from the contact. This _____ the electric current from flowing. 6 The water level rises. This _____the float to rise. 2. Complete the driving instructor's words with the correct form of the verbs in brackets 1 Ifyou ______ (press) the accelerator pedal, this ____ (make) the car___ (go) faster. 2 Iyou_____(push) the brake pedal down, this _______ (cause) the car to__ (top). 3 fyou_____(pull) the parking brake up, this __ (prevent) the car from____ (move). 4 Ifyou ___ (release) the parking brake, this _ (allow) the car to____ (move) again. 3. Complete the sentences with the correct form of the verbs in the box. close flow from godown open rise to 1 You push the handle down. This makes the piston ____. 2. The piston rises. This makes valve B ____ and causes valve A 3. Valve B closes. This prevents water ___into the chamber. 4. Valve A opens. This allows water _____into the chamber. 5. You pull the handle up. This causes the piston 2 6 The piston goes down, This makes valve B____and causes valve A4 Draw a line from each word or phrase to its opposite. increas® expand pring decrease jow assemble Contract dismantle inlet © Utlet__less than take more than high connect remove yeplac? disconnect approximatelY “exactly 5 Complete this explanation of how the electric bell works with the correct form of the words in the box. a a = Sir On 7 close flow make move open pull strike How an electric bell works Someone presses the bell button, and the switch (I) An electrical current (2) through the coil. This @ the coil become an electromagnet. The electromagnet @ the metal arm towards it. (Diagram 1). This causes the hammer to (5) the bell. At the same time, it ® the circuit. Now the coil is not a magnet. The hammer @ away from the coil. (Diagram 2). This ® the circuit again. The hammer (9) the bell again and again, 6 Work in pairs. Explain how this hand pump works, 7 Write your explanation of how the hand pump works.8 Complete these dialogues. Use the correct form of the verbs in brackets. A supervisor in a car repair workshop is reporting on progress to his manager. © Themen have Good. When did they Let me check the file ... They They've ‘That's good. When did they Let me see ... They Bob has That's great. When did he c3@3ejeen © Let me check ... Ah yes, he hours ago. © Tom has her car. © Great. When did he © Er, let me see... He (replace) the windscreen, (replace) it? (replace) it yesterday. (take) out the old brake system. (take) it out? (take) it out this morning. (Grive) the car to the body repair shop. (Give) it there? (Arive) it there about two (Speak) to the customer about the damage to (speak) to her? (speak) to her yesterday. Work in pairs. Practise the dialogues in 8. Work in pairs. Practise the dialogue below. The supervisor is checking progress with a mechanic. Then make new dialogues using the information from the table, @ Have you repaired the brakes yet? “ Repair brakes V yesterday © Yes, Thave. s © Good. When did you do that? Rapes wheacenl, -X heagece © Ila ityestertay, Lubricate main shaft X tomorrow morning @ Right. And have you replaced the ——_ windscreen yet? © No, haven't I'm replacing it now. © OK. And what about the main shaft? Have you lubricated it? © No, Fhaven't Ill do that tomorrow morning coceceeercececeecenceeeceee Lubricate ales and shafts v | Inspect. damaged fuel tank V lest week I Disconnect fuelpine trom fuel tank yesterday Take photographs of dented panels X tomorrow morning Remove old radiator X tomorrow aftemoon Instalinewcoolng eystem KX inprogress Repair dented bumpers ¢ Replace damaged valveon water pump XK inprogress Service the brake system x Repair damaged radio Kater taday Connect hattery tostarter motor twodays ago Test new ar conditioner 18.00 this morning Se11 Write a description of this dam and how it works, using all the information and the words in the box, allow cary cause drive enter fiow generate leave make open pass produce rotate turn Hydroelectric dam som Function of dam Main parts Dimensions Materia! How thedam works + gate/opon-> materia + water fromreserir-> fiter 3 gate > sure! + water blades turbine + blades sha > generator + generator > electricity + high voltagecables + water out ———— igh-reltoge cbios Project 12 Find out some facts about a major engineering project in your country or region, 1 Draw a simple labelled diagram. 2 Make a specifications chart. 3. Write a short description of the project: * Function of project. * Dimensions + Main parts + Materials Height of dam: 111 Length sccm With (atbase}: 980m tater: reinorced eonerte 11,000 mis can Volume of water: ee trough dam ‘Sige of reservoir 192 km? How it worksGrammar summary 1 Present simple of be Positive 1 “am | a student. You are early. HelShe is atechniclan. The machine (i) ison, The switches (They) are oft. | WorThey are _eloctrcians. Jam > Tm you are, we are, they are % you're, we're, they're he is, she is, itis he’s, she's, it's Nogative 1am not | a technician You are not late. | He/She is nota student That isnot an M6 spanner WerTiney ere _not_from lay. Whe question Where | are Is the manager? ‘are those men? is that sound? | we now? In these tables, Wh- means any question word, eg, Where? When? How? How many? Why? is that called? fare those called in English? What is > What's You can say What's this? but not hati? You have to say What is it? 2. Present simple of have Positive Tam not > I'm not ‘you are not > you're not or you aren't he is not/she is not > he isn t/she isn't or he’s not/she’s not it is not > itisn't or it's not ‘we are/they are > we aren'i/they aren't or we're not/they're not YesINo question [Am | eatly? we tate? ‘Are the switches | on? | you “the manager? | ig _elshe technician? that [an AC adapter? Don't use contractions in a short answer. Are you French? Yes, lam. (Not ¥es-Fm-) Is hea technician? Yes, he is. (Not ¥es-he') Wourwe/They have | 25 sorows. My bike (t) has 21 gears. have Tv S0rows. My bike (it) does 27 gears. does not > doesn't do not > don't YesiNoquestion Do _ | youwethey any sorews? have Does | your bike (t 27 gears? {In colloquial English: Have you got any screws? (BrE) = Do you have any screws? (AmE) "ve got 25 screws, (BrE) = Ihave 25 screws. (AmE) Wh- questio a [gears does | yourbiko (ty ‘amy sores do _youwetney How: have?3 Present simple of other verbs 4 Modal verb: can ‘There are three different ways to spell the ending of a present simple verb: +s +28 y > es cary pass passes study | studios rise rises push pushes tly flies flow flows go goes carries Positive - HelShe : WouHe/ShelWe/They can operate this machine. WouWWerThey work Ahelicopter (It) can _fly backwards, This tool (It) cuts: “Those tools (They) ee Wou/He/Sherwe/They [ean | nat | operat the fork Negative An aeroplane (It) can not fly backwards. ee $068 ot workin Rome, > can’ ciao can not % can't or cannot ‘This too! stool) soot | leat | metal Yes/No question ‘These tools (They) do can Houelshelveltey operate this machine? helicopter (it fly backwards? does not > doesn’t npr th y do not > don't Whe question YesiNo question How can Une‘she/wetthey help you? eel yo. 7 ‘What can Vhe/shelweithey do for you? he peas our work in Paris? Doss he/she Does this tot (it) 5 Modal verb: will De these tools (they) as" = Positive and negative _ _| will the wail | VroutesshelWelThey iy ooy Bul omorrns he/she ee eae will not > won't A feree e tis tool G1) Twill, you will, he will, she will, it will, they will > do thege tools (they) Tl, youl, he'l, she'll, it, they't Spelling YesiNo question Wil __ltyourhe/she/werthey | build | the wall tomorrow? Wh question a When wit | Vyoune/she/welthey [build | the wall? 6 Modal verbs: must, could and might You must weerabard hat here. Pronunciation ‘There are three different ways to say the s/-es Er ending of a present simple verb: You Thustat ouch the machine, 2 __fe(rhymes with his) You might burn your arm flows sinks rises could hurt yoursel. moves slops passes bums strikes _ presses goes hits pushes7 Present continuous 8 Present perfect Positive _ Positive ' “am | pressing _ the brake pedal now. WouWerThey have damaged theca. YouWWe/They are | breaking the safety rules. He/She has broken the windscreen, He/she is turning the steering wheel r " Thave, you have, we have, they have > I've, Thecar (i) _| moving _ tothe lett. eats Meee) _S_imoving totes __] you've, we've, they've fant fin he has, she has, it has he’s, she’s, it's He is, She is, Itis He's, She's, It's , She is, , She's, naa We are, They are > We're, They're a —| WyoutWerTney have |not | dented the bumper. He/She fhas not _broken the lamps. [Negative am not | pressing | the accelerator. : have not > haven't YouWwerTn "Y_S18 pot following the safety rules.| has not > hasn't He/She is ‘The car(It) isnot moving. Yes/No question - , Have youlwerthey | damaged the car? ich a Has he/she broken __ the windsereen? Yes/No question Wh- question — am! [taking 1 he manager? Whore aH® youwetey [pared |, ‘Are youlwelthey working on the same project? hae | hevete ened 1s heishe ring aharc hat? 1s your radio (t)__ working? 9 Past simple Wh- question [Foutive whol [at [+ ___[rsang [eae WerTheyHe/She went to Madrid ast yoar Why are you/we'they leaving now? The incident (it) _happened _last week. Where is _helshe going? Negative What is the piston (it) _ doing? : Tcowx len, (eats Tea age [irae [eae The incident ay, Spelling There are three different ways to spell the -ing ending of a present continuous verb: did mot happen yesterday. ic hi Losefinal-e Double finalletter | did not > didn’t 7 and add-ing and add -ing : YesiNo question do doing leave leaving ut euting == =| aa eae liyoumhelshe/we! ] last 9 going move moving | drop dropping pace © Pars prsek | brosking riew’_vfeing _|out_| pasting theincident (i) happen _ yesterday? Wh- question \youhe/she/ oto Make? When did _werthey a the incident (ty happen?Time expressions Some time expressions you can use with the past simple: * yesterday, this morning, the day before yesterday ‘+ three minutes ago, two days ago, five weeks ago * last week, last month, last year © in 2005, on the 20th October, at 6.30 am 10 Past simple and past participle forms ‘The past participle is part of the present perfect verb, Here are some examples of verbs in this book Most verbs are regular. Both the past simple and the past participle end ined. Regular (ending in -ec) [ver past simple/past participle attach attached close closed connect connected cool cooled crack cracked crash crashed damage damaged dent sonted disconnect disconnected drop | topped fit fied happen happened Inspect inspected launch launched ‘mount mounted press pressod remove removed repair repaired replace replaced seraich scratched suspend suspended travel travelled Some verbs are irregular. The past simple and the past participle don’t end in-ed. Irregular (not ending in -2¢) past simple = past participle verb past simple/past participle bend beat bring brought | ula built burn burnt buy bought ‘oat cut find found got got have ned hold held leave tet let let ose tost make made i: put put | read read say seid sell sold send sont sit sat | tal vod Irregular (nt ending in -ed) past simple «past participle “vero past simple past participle become became become break broke broken dod done dive drove ven fal fell_———_fallen fy flew flown go went gore fise_108e risen run ran run speak spoke spoken steal stole stolen take took taken lear tore torn wite wrote wiiten 108tos Pronunciation ‘There are three different ways to say the ed ending of a past simple verb: q t ie? flowed launched _ mounted moved increased added inspected rotated changed dropped gripped * rhymes with aid Here are some past participles often used as adjectives: Damage cracked, damaged, dented, punctured, scratched, broken, stolen, torn, bent, burnt, cut Location connected (to), disconnected (from), suspended (from), mounted (on), attached (10) Example: The pipe is cracked. The switch is connected to the battery. 11 Past simple of be Posi He/She was _ in London last year You'We/They were _ in the workshop yesterday. 12 Zero conditional l. the current flows : the sun shine -S + from the panel does not! the current flows the SUN doesn't STM from the battery. the jup , {Recurrent doesnt flow bate BN into te watery the are not/ the current flows into. lamps aren't "the battery 13 Countable and uncountable nouns ‘screws are countable ‘coment is uncountable a one sy = some some coment two screw abag of a bag of two bags of ‘wo bags of| Countable nouns can be both singular and plural. Examples: screw, nail, hammer, bottle. Uncountable nouns are always singular. Examples: concrete, cement, sand, oil, water. How much/How many Negative He/She was YouWerThey were in Dubai last year. in the workshop last week. was not > wasn't were not > weren't Do you some/ screws? need any cement? many S0ENS do you much cement need? 14 Verb constructions cause, allow + to infinitive make, let + bare infinitive YealNo question stop, prevent + from + gerund Was Uhelshe in Dubai last year? Were _yowweltney _ in the workshop last week? Fe Oe cg (een re eee PE et et | Wh question Tecan ave Ieee the water tow out fiver Perehe _|'nkendon?__ The closed prevents I were youlwelthey _ in the workshop? vats Stops Ne water trom towing out15 Describing damaged or missing items Passive The sereen soratched. The speakers have/don’t have Trecabe PM wep 2 cable coesnthave a Pe necabee "8 my 1 cables donithave any _ PUSS There is/There are aseraich onthe screen, There is nomanual inthe bos. some seratches _ on the screen There are no batteries | inthe box there is > there's there are > there're105 Novel aelcmTereLa 1 Abbreviations ‘SI units of measurement Abbreviations are usually singular (e.g. 50 metres 1s 50m, not 50 ms) Abbreviations are usually lowercase (¢.g. mi, not ##¥) with very few exceptions. Note that: * litre canbe Lor! * ampere (A), watt (W) and volt (V) use ‘upper-case (capital) letters millimetre(s) centimetre(s) metre(s) kilometre(s) square millimetre(s) square metre(s) ‘km? square kilometre(s) ‘Volume/Capacity mm — cubic millimetre(s) m* cubic metre(s) kan? cubic kilometre(s) ml mililitre(s) cl centilitre(s) Lor) litre(s) ‘Mass/Weight mg milligram(s) g gram(s) kg kilogram(s) t tonne(s) A ampere(s) or amp(s) Ah ampere hour(s) Wwatt(s) kW kilowatt(s) kWh kilowatt hour(s) Vv volt(s) Speed m/s metre(s) per second km/s _kilometre(s) per second km/h kilometre(s) per hour rpm _revolution(s) per minute Other units in common use gal gallon(s) 1 gal (US) = 3.7854 1. 1 gal (UK) = 4.5461 L pt pint(s) 1 pt (US) = 0.4732 1 pt (UK) = 0.5683 L. in inch(es) Lin = 254mm yd yard(s) Lyd =0.9144m mi (or m) mile(s) I mi= 1.61 km mph miles) per hour 100 mph = 161 km/h Ib pound(s) 1 Ib = 0.4536 kg oz ounce(s) 107 = 28.3495 g ‘Temperature °C degree(s) Celsius “PF degree(s) Fahrenheit To convert Celsius to Fahrenheit: F="Cx9/5 + 32. To convert Fahrenheit to Celsius: °C = (*F - 32) x 5/9.Some other abbreviations used in this book am —_in the morning AC alternating current approx. approximately CD compact disc CDROM compact disc, reac-only-memory DC direct current DVD digital video dise ete. and so on/etcetera FAQ frequently asked questions GB gigabytes » identity ISO _ International Organisation for Standardisation IT information technology LED light-emitting diode LH lefthand MB megabytes n/a —_not applicable; write this when there is no possible answer, or no need to answer a question on a form no. number NS near-side (of car), away from the steering wheel N, §, E, W, NW north, south, east, west, north west os off-side (of car), next to the steering wheel pm —_ inthe afternoon (or evening) qty quantity R&D research and development ref. _reference/with reference to RF radio frequency; the RF IN socket on a ‘TV comes from the antenna RH right-hand SCART a connector between two audio-visual machines, e.g. a TV and a DVD player, also called a Euro-connector st International System of Units; metric units TV television VCR video cassette recorder 2 Numbers, times and dates Numbers up to 100 1 one 14 fourteen 2 two 15. fifteen 3. three 16 sixteen 4° four 17 seventeen 5 five 18 eighteen 6 six 19 nineteen 7 seven 20° twenty 8 eight 21. twenty-one 9 nine 22, twenty-two 10 ten 23. twenty-three 11 eleven —24_twenty-four 12 twelve 25 twenty-live 13° thirteen 30. thirty 70 seventy 40 forty 80. eighty 50 fifty 90 ninety 60. sixty 100 a hundred/one hundred Numbers over 100 100 a hundred/one hundred 1000 a thousand/one thousand 10,000 ten thousand 100,000 a hundred thousand/one hundred thousand 1,000,000 a million/one million 1,000,000,000 a bitlion/one billion Ordinal numbers 1 first 1Peleventh 21" twenty-first 2% second 12"twelfth __22%ttwenty-second 3" third 13% thirteenth 23 twenty-third 4 forth 14" fourteenth 24" twenty-forth. 5% fifth 15° fifteen 25" twenty-fifth 6% sixth 16 sixteenth —_26"* twenty-sixth 7 seventh 17" seventeenth 27" twenty-seventh 8 eighth 18 eighteenth 28" twenty-eighth 9% nineth 19 nineteenth 29 twenty-nineth 10" tenth 20 twentieth 30" thirtieth 31" thirty-first Decimal numbers 0.1 nought point one/zero point one 15.1 fifteen point one 15,15 fifteen point one five 15.015 fifteen point oh one five/fifteen point zero one five108 20-hour 12-hour clock clock Some ways to say it ‘oh five fitaen 05.18 8.18am five fifteen in the moming five fiteen am {en thirty in the morning ten thirty am fourteen forty-five |wo forty-five in the afternoon two forty-ive pm twenty-one fifty-five nine fifty-five pm nine fifty-five in the evening 1090 10.80. am 14.45 2.45 pm 2155 9.55pm Months January, February, March, April, May, June, July, August, September, October, November, December Days Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Saying years + 1998 = nineteen ninetyeight + 2000 = two thousand #2008 = two thousand and eight (BrE); two thousand eight (AME) Writing dates * 2011-06-14 (yyyy-mm-dd) — ISO 8601: an international standard © 14/06/11 (dd/mmJyy) - commonly used in Europe + 06/14/11 (mm/dd/yy) - commonly used in the US 14% June 2011 14 June 2011 June 14, 2011 June 14%, 2011 Saying dates © the fourteenth of June, two thousand and eleven (BrE); wo thousand eleven (AmE) * June the fourteenth, two thousand (and) eleven 3. Symbols General warnings and safety symbols danger/warning/caution/hazard A Specific hazards A flammable A Danger toxic/poison _ high voltage Safety equipment or help ae Vc emergency exit/ fire exit fire alarm. NN + — fire hospital first ait extinguisher Prohibitions @® © no entry, no exit no smokingSome electrical symbols conductor lamp buzzer bell battery switch terminal earth fuse Other symbols + — plus/positive = mimus/negative # ~— hash/number degree(s) plus or minus = equals % — doesnot equal 2 at least (also more than or equal to) < upto (also less than or equal to) ~~ approximately/about (also has other uses) < less than, under > — more than, over v tick x cross point (decimal number) Currency symbols € —— euro(s) $ —— dollar(s)/peso(s)/reai(s) s pound(s) ¥ yen JG renminbi/yuan vk J rial(s)/riyal(s) RsRp rupees) Internet symbols @ at com dot com AB AhyphenB/Adash B A/B_ Aslash B / A forward slash B AB AunderscoreB 4 Useful words Industries and technologies aerospace agriculture automotive engineering biotechnology chemical engineering civil engineering building and construction electrical engineering electronics/electronic engineering environmental engineering information technology/IT information and communications technology/ICT. manufacturing marine engineering materials testing mechanical engineering petroleum public health security telecommunications/telecoms transport Names of jobs engineer manager technologist technician supervisor team leader mechanic operator Materials Metals: aluminium, titanium, copper, iron, lead, tin Alloys: steel, chrome, cromoly Plastics: polycarbonate, polyester, polystyrene, nylon Composites: fibreglass, graphiteBritish and American English Here are some of the words used in this book, but there are many more. Key the words American British English into an Internet search engine or Wikipedia to find complete lists. Some AmE words and spellings are now used also in BrE, for example, antenna, disk. Some BrE words are now used in AmE, for example, car. British English (BrE) American English (AmE) accelerator gas pedal/gas arial antenna aeroplane airplane aluminium aluminum cable/wire (electricity) cord car automobile centre center colour color disc disk earth (eleciricity) ground fibreglass fiberglass flat (battery) dead Lift (in a building) elevator litre liter metre, kilometre, meter, kilometer, millimetre millimeter mobile/mobile phone cellphone petrol gas/gasoline polystyrene styrofoam postal code zip code spanner wrench storey (in a building) — floor/story torch flashlight tyre tire vice (ina workshop) vise windscreen windshield 5 Social phrases Meeting a friend or co-worker Hello. Hi. Morning. Good morning. How are you? How are things? How are you doing? How's it going? Fine, thanks. Great, How about you? Introducing yourself I'm Hans. My name's Hans. Introducing someone else ‘This is Mia, She's a student here. She's a technician. 0 Meeting someone for the first time Pleased to meet you. Nice to meet you. Good to meet you ‘Taking leave Goodbye. Bye. Cheerio. See you. See you later. See you tomorrow. 6 Telephone phrases Beginning a phone call Hello. This is Mike. It's Mike, Mike here, Mike speaking. Hello. Is that Mike? Yes, this is Mike. Is that Jim? Listening to a voicemail ‘Thank you for calling ABC Computers. You've reached the voicemail of John Wilson. Please leave a message after the tone. Leaving a voicemail Hello. My name is My phone number is... My email address My address is... I'd like to order/buy ... 1d like some information about Could you please send me your catalogue/ brochure. Please call me back. It’s urgent. Please get back to me when you can. Thanks. ‘Thank you. Listening to an automatic message Thank you for calling ABC Computers. For the sales department, please press 1. To hear information about our services, press 2. ‘To speak to a service technician, please hold. Please wait Answering a call from a customer Thank you for calling ABC Computers. ‘This is the service department. My name's Jason. This is Jason. Jason speaking. Tm the service technician, How can I help? How can | help you? What can | do for you? What's the problem?7 Forms and email conventions Forms Title (Me/Mtsars) Mr Full name First name(s) _14 Wating Street, Bristol BS86 901 Fleet Engineering Co. ] Unit 34, Marina Dooks, Ring Road, Bristol BS@8 aNT Diploma in Marine Technology suman Occupation Marne iecician Designation/4ob Tile Team Loader, Secion2 company Company adress Work adress Nationality Pais Passport number ta Date of birth (emmy) 1012180 uattcations Howe areoe Hove number 4 Postal code ‘Bese 001 Mating adress" sane Biting adarose™ as mal across rowak eee sk tee telephone number 12548656067 Extnsion 340 Motie [orrea 125486 * we'll send the goods to this address ** we'll send the invoice to this address Email Subject: Re: Steering problem From: info@ [Link] To: Peter Jones Dear Mr Jones Thanks for your email of 07/11 With reference to your steering problems, 've inspected your car. I needs a new power steering pump. Do you want me to instal a new pump? Please confirm. Rogards John Stevens Hi Peter Thank you for Re ith regard to/Concerning Would you like me to Please let me know. Bast regards! Best Best wishes John * Use this form when you know your customer wel. m1Extra material 2 Parts (1) 3 Ordering Speaking exercise 4 page 14 Student A 1 Listen to Student B and make notes like this. 2 Change roles. Leave phone messages for Student B. Use the business cards below. Spell out the name of the person, and the company. Example: Hello. This is John West. That's W-E-S-T. Manager of Kesko. That's K-E-S-K-O. My phone number is 00-44 1224 867 4490. Please call me back. SITEMANAGER 0039.01 24.9900 18 2 Parts (1) 3 Ordering Task exercise 5 page 15 Student A 1 Youare the sales person. Student B (the customer) telephones you. Ask Student B what they want to buy. item Colour ai Ouenty [Hemsted COB | be oun [mat 1 @5 Deck red yolow lange smal 1 2/3 Pad yellow green arge medium (mal) 2 4 What size/How many/What colour do you need? What's your name? Please spell that, What's your phone number? 2 Change roles. You are a customer. You want to buy the items circled in blue. Telephone Student B (the sales person) and order the items. Begin: A> Hello, Ineed to buy some things for my skateboard. 3 Circle new items and phone up to order them,Review A Exercise 16 page 18 3 Parts (2) 3 Locations Task exercise 8 page 25 Student A 1 Ask Student B where these items are and write them in their correct locations: speakers, mouses, notebook computer, headphones, cables, computer monitors, DVD players. 2 Then change roles, Answer Student B's questions. Here are some useful phrases: * on the top/middte/bottom shelf to the left/right of the shelves infat the top/middle/bottom on the left/right above/betow the shelves 2 Parts (1) 1 Naming Speaking exercise 11 page 11 Check your answers. 1 racingcar 2 rocket 3 mountain bike 4 plane 5 motorbike 6 boat Unit 12 Checking and confirming 1 Data Speaking exercise 7 page 91 Student B Confirm or correct Student A's answers. Mars 16747 km 2 24 hours and 37 minutes 3. 228 milion km (average) 4 687 Earth days, Yes, that's right. No, that's wrong. Change it to .... Unit 12 Checking and confirming 2 Instructions Speaking exercise 8 page 93 Write down what is happening in the pictures using the words in the box. astronaut car helicopter motorboat plane rover shuttle truck Unit 11 Cause and effect 1 Pistons and valves Start here exercise 1 page 84 Check your answers.as 5 Flow 1 Heating system Task exercise 8 page 37 Student A Explain one of these systems to Student B. Listen to Student B, and ask questions. Then draw a simple diagram of his/her system, Electric water heater or le oo — it a cosa eee mae eb EYED Ween — tank 6 Materials 3 Buying Speaking exercise 3 page 46 Student A Put together different components to make four email addresses and four web pages. Then dictate the addresses to your partner. james bond007 [Link] roperfederea7___mezilacom [Link].caprio89 ——_toyota.cosr darieloraigi® [Link] [Link] /sales-department [Link] [Link] —_/service_and repairs /talian pages | toyotacofr _eatalogue.search _/new-products ww. [Link] _/new_ideas [Link] Example: A: What's your email address? Its danielcraig!7@[Link]. (Writes it down.) Do you have a website? Yes, Ido. What's the web address? 1 www mozilla com/new_ideas (Writes it down.) Thanks. PE Pae 7 Specifications 1 Dimensions Task exercise 9 page 53 Student A 2 Answer Student B's questions about the Rion-Antirion Bridge. ‘The Flon-Antion Bridge in Greece ck length) 2982 span (eth) en (zo deck) eck et) ‘sm 252m8 Reporting 2 Damage and loss Task exercise 9 page 61 Student A 2 Answer Student B’s questions about the damage to your car. cracked windscreen (3) Dent font aerial ( "7 missing nearside + wingmitoe 8) punctured ent tyre ‘9 )bent trort bumper 4 Movement 3 Actions Task exercise 7 page 31 ‘Student A 1 You're learning to drive the truck. Student B is your driving instructor. Follow Student B's instructions and rearrange your pictures into the correct sequence. The correct sequence of the instructions fs: 2 Then change roles. Tell Student B to follow these instructions in the correct sequence. 10 Safety 3 Investigations Task exercise 5 page 79 Student A 1 Read about your incident and answer Student B's questions, a builder called Gino Petri had ‘an accident on the 3" floor of the new building. The accident happened at 09.98. Mr Petr ‘was about 20 m above the ‘ground at the time. He tripped ‘over a metal girder and he fell from the 3° floor to the 2 floor. He fell into a safety ret and received no injuries from the fall, but the girder cut his leg. ‘Two days ago, 23% November, : | | | | 2 Then change roles. Investigate Student B's incident. Ask questions and complete the report form on page 79. ie Be Bae a aie 6 Materials 3 Buying Task exercise 6 page 47 ‘Student A 1 Youare the sales person in the sports shop. Ask Student B questions and complete this order form, Ask about the features they want (size, colour, material), and the price. 2 Then change roles. You are now the customer. Circle three items you would like to buy, and circle the features you want and the price. Then phone up the shop and place your order. You can either make up details (e.g. names, phone numbers, etc.) or use your own. USEFUL LANGUAGE + What's your name/phone numbet! ‘email address? + Could you spellrepeat that, please? Is tha sixteen or sixty? + What’ the product nameinumber? + What colourlsize/materal would you lkefdo you need?” + Do you want to pay n dollars (8), sterling (€) or euros (€)? ‘+ How meny would you likefdo you need? 8 Reporting 2 Damage and loss Task exercise 9 page 61 ‘Student B 1 Answer Student A's questions about the damage to your car. 2 Then change roles. Now ask Student A questions about the damage to their car. ‘Turn back to page 61. Label your diagram. sn helmet: polycarbonate Jacket: cton (orodt | (product ¥ 16-984 $30) ia-ss6:s70'e37) £40) €60 or tbregiags 638) or polester (product # 18-998: $70) (orodel# 17.765: 875! £35 €50) Sizes. L a) €60), Ses: XL, Mors. Las. Other colours Other cols ea lal rope: mon (oreduct backpacks ryon 4 15-246, 4g E18) (product # 1323 {£25 per 51m) ar nylon 520/880) £80) 0 ‘rubber corposte pojesior(prodc #90- (oxocct 9 30956: 113 8110/55 €85), $46) £221 €38 pa 25 Sees XL,1,M,5. mm), Ses: 50 756 oom, har colours Other colours ——_ a Name Phone na Email des ken rant 6 boner buges ented rot wodsoreen mising 2) ‘ missing ose wing minor 2 ented 1B punctsed eertye i I 8) scratched rar oor9 Troubleshooting Unit 12 Checking and confirming 3 Progress 2 Hotline Task exercise 5 page 95 Task exercise 8 page 71 Student A ‘Student A It's 8® August. Answer Student B's questions about your chart. Find out all the differences sk August between your wiring diagram and your partner's, Hint: there are at least ten Dismantie old water system differences of (a) location ‘Assemble new water system of sockets and (b) wiring Install water system connection. a ‘Test equipment for third spacewalk “Take video of damaged nose cap Inspect damage to waste tank ‘Assemble new robot arm Attach new robot arm B: Have you dismantled the old water system yet? A: Yes, we have, B: When did you complete the job? Unit 8 Reporting 1 Recent incidents ‘Speaking exercise 7 page 59 Look at this picture for one minute. Then turn back to page 59, [KEY = cet = SCAT USEFUL LANGUAGE digital receiver, DVD, VCR, TY, ‘antenna, SCART socket, RF socket, in, ‘out, power, socket Do you have alan .. ‘Look atthe ‘where Is the. oes the ... connect tothe ..? Have you connected the... tothe... ? Is the .. connected tothe .. ?6 Materials 3 Buying 10 Safety ‘Speaking exercise 3 page 46 3 Investigations Student B Task exercise 5 page 79 Put together different components to make four email addresses Student B and four web pages. Then dictate the addresses to your partner. 2 Read about your incident and answer Student B's willam 16.17 [Link] atbestione david. bowiess @ _Slemens.coe sean pennst9 [Link] Yesterday, 15° July, an [Link] ___vodafone.com electrician called Pedro Gomez had an accident [Link] | feounirylukfan “Imanvalidownioad doo ‘onthe #1 scaffolding The [Link] | echnical support ‘elcome html esate ppt at 445 wie Mr Gomez was about 10 m [Link] —__/eountrytusien Jeupport hil abo the pectntiat tre tne: [Link] _raining-and-development_fappication_torn.pat He raised his right arm. His arm touched a live wire and Beample, recelved a small electric A: What's your email address? shock. He had a small 2m By It’s [Link].17@[Link] burn on his right arm, but A: (Writes it down.) Do you have a website? received no other injuries. A: Yes, Ido. Bi A B > What's the web address? It's wow [Link]/country/uk/en (Writes it down.) Thanks 7 Specifications 1 Dimensions Task exercise 9 page 53 Student B 1 Answer Student A's questions about the Akashi-Kaikyo Bridge. "The Akashi-Kaikyo Bridge In depan look Geng 991 m FRion-Antirion Bridge: specications | Type of structure "| Cable-stayed Country i | Piers (number) 2. Then change roles. Ask Stucent A questions about Span (length) the Rion-Antirion bridge. Complete your specification | Dec (above water) chart. Deck (length) Deck (wiath) Pylon (above deck)Audio scrip Unit 1 Check-up =z 1 A: Hello, lam Hans Beck. Hi, My name is Pedro Lopez. Pleased to meet you. Excuse me. Are you Mr Rossi? Yes, Lam. Pleased to meet you, Mr Rossi. 'm Danielle Martin, B: Nice to meet you, Danielle. 3. A: Hi. My name's Jamal. B: Hello, Jamal. I'm Borys. ‘A: Good to meet you, Borys. Are you from Russia? B: No, 'm from Poland. OK, please follow these instructions. Please stand up. Sit down, please. Stand up again. Please stand up again. Raise your left arm. Please raise your left arm. Lower your arm, please. Now raise your right arm. Please raise it. Now lower your arm, please. OK, sit down. Sit down! Sit down, please. Write your name, please. Now say your name. Please say your name. Say Hello. Say Hello, please. Please pick up a book. Please read it silently. Now read it aloud. Read it aloud, please. Stop! Stop! Please stop. Please be quiet. Please say Goodbye. nw Pee Re I'm Bruno Martyn. That's M-AR-E-Y-N. My phone number is of oh three three, oh five six two, one nine, eight five, six four. My email address is mart seventeen at macrosoit dot co dot fr, that’s M-A-R-T seventeen at macrosoft dot co dot fr. L605 | 1 [R= Receptionist; Q = Mr Quayle] R: Welcome, sir. Could you give me your surname, please. Yes, it's Quayle, QUAYLE. And your company name, sit? W's Vox. How dio you spell that? VOX. Thank you. And your email address, sir? It's pq99 at [Link]. That's P-Q ninety-nine at [Link]. That's B-FZ dot com. QEQEORO 2 [PO = Phone operator; M = Ms Mathers] PO: Emergency, which service? M: Fire, PO: Right, what's your address? M: 17 East Street. PO: Repeat the address, please. M: 17 East Street. PO: How do you spell East? M: EAS-T. PO: What's your postcode? I: CS48NT. PO: Repeat your postcode, please, I: CS4 8NT, PO: And your surname, please. M: Mathers. PO: How do you spell that? M: MATHERS. PO: Thank you. > Ie3 [CS = Customer Services; PB = Pieter Braun] CS: This is Customer Services. How can Ihelp you? PB: My radio doesn’t work. CS: Oh, 'm sorry to hear that, six. Allright, please give me some details. What's your full name? PB: Pieter Braun, CS: How do you spell your surname? PB: BRAUN, CS: Thank you, Mr Braun, And what's your postcode? PB: 20953, CS: Thank you, and your house number please? PB: 67. CS: Thank you, sir: And what's the model number of the radio? PB: GJ 8041 CS: Could you repeat that, please? PB: GI 8041 CS: Thank you. 1 Counter number 11, please. 2 This is Radio 1 on 98.8 FM. 3 Please pay 18 pounds and 80 pence. 4 The 1448 train to Oxford will depart from platiorm number 9. 5 Flight number EZ 370 is boarding now. Please go to gate number 1. 6 To donate money to Live Ald, ring this number now: 0207 903 8672. 7 Begin countdown now: 20, 19, 18, 17, 16, 15, 14,13. eighty euros fifteen degrees thirteen amps cighty-nine degrees Celsius forty watts ‘one point two kilometres thirteen point eight metres ‘one hundred and ninety kilometres per hour ‘one hundred and fifty thousand litres, twelve thousand five hundred revolutions per minute two hundred and thirty volts one hundred and sixty kilograms = Here are the results of the metre race: In first place, it's El Guerrouj from Morocco. His time is three minutes, thirty-four point one eight seconds. In second place, it's Lagat from Kenya. His time is three minutes, thirty-four point three oh seconds. In third place, it's Silva from Portugal. His time is three minutes, thirty-four point six eight. In fourth place, it's Timothy Kiptanui from Kenya. His time is three minutes, thirty-five point six one. In fifth place, it's Heshko from the Ukraine. His, time is three minutes, thirty-five point eight two. In sixth place, it's Mike East from Britain. His time is three minutes, thirty-six point three three. = 1. The 28" of December 2010. 2 The 18" of November 2008. 3. The 21* of July 1999. 4 The 12" of January 2009, 1 LH306 departs from Frankfurt at seven thirty am and arrives in Warsaw at nine oh five am. als of the men’s 1500 AF 835 departs from Paris at eight twenty am and arrives in Madrid at ten ten am. 3 EK 971 departs from London at six thirty am and arrives in Bahrain at three fifteen pm. 4 MS 740 departs from Dubai at two forty pm and arrives in Cairo at five fifty pm. 5 AZ 7788 departs from Rome at nine ten pm. and arrives in Tokyo at four fifteen pm the next day. 6 SA 104 departs from Johannesburg at three forty-five pm and arrives in Lagos at nine twenty-five pm, Pi | 1 It’s eighteen thirty-five on the fifteenth of September. 2 Its eight fifty-ive on the fifth of November. It's thirteen forty-five on the thirteenth of December. 4 It's fourteen fifty-five on the thirtieth of October.