Q3FY20 Corporate Presentation
Q3FY20 Corporate Presentation
Q3FY20 Corporate Presentation
Corporate Presentation
December 2019
Customers Partners
Awards & Recognitions
A strong client base of 200+ Deeply interconnected in
• World’s first Independent Quality Engineering Services Company to be Active Customers rich ecosystems
appraised at CMMI-SVC v1.3, Maturity Level 5, and we also are ISO 9001:2015
& ISO 27001:2013 certified
• Positioned as a ‘Star Performer’ and ‘Major Contender’ in the Everest Group
PEAK Matrix. 3 years in a row.
• Positioned in Gartner’s Magic Quadrant for Application Testing Services,
Worldwide for 4 years in a row.
• Recognized as a Leader by NelsonHall in NEAT charts for Software Testing.
50
• Quality Assurance & Testing Service a large market with $ 42.8 B
Digital Services are growing at 15.6% CAGR and is the growth Digital Services focus on new disruptive trends and technologies
driver of the Specialized Testing Market including Mobile, Cloud, Analytics and Big Data
6 5
Digital Services ($ B)
4.4
3.9 17%
3.3 E-Commerce & Mobile Apps
4 2.8
Software Testing market is moving towards Specialized, digital, customer focused & revenue seeking clients. Cigniti is also growing in that direction
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Why Independent Software Testing Services – Views from Leading Global Analysts
• STS Providers offers clients independence and ability to deliver • Addresses the inherent conflict of interest between
the full life cycle of testing services development and testing activities, ensuring appropriate rigor
• Work on deals ranging from only a few to several hundred full- in the testing process.
time equivalents working on a project. • View software with a critical eye and ensure the highest
• Good fit for specialist skills, industry- specific skills and their quality of customer-facing applications
flexible & nimble approach.
• Client spending transfers from TTS to STS • Testing as a service offers a variety of benefits, including
• Demand for STS Has Expanded to Multi-Year pay-per-use, which saves on investment in expensive
Contracts and to “Shift-Left” tools & infrastructure and experts, and access to
• Clients are looking for Third-Party-Certification for specialized skill sets to deal with complex problems
Compliance
2 Cognizant 1,750 9
• Top 15 Vendors : 73% of Market Share- 13.5 Billion $
3 IBM 1,400 8
• Other vendors : 23% of Market share : 4.9 Billion $
3 TCS 1,400 8
• Cigniti Stands 2nd in STS, Pure-plays by revenue
5 Capgemini 900 5 • Client spending transfers from TTS to STS; as a result,
5 NTT DATA 900 5 TTS declines year after year, while multi-year SLA-
5 Wipro 900 5 based contracts drive growth.
8 Infosys 825 4
12 CSC 400 2
12 HPE 400 2
12 CGI 400 2
15 SQS 350 2
15 Amdocs 350 2
16 Qualitest 200 1
11 DXC 280 3
12 Amdocs 280 3
13 EPAM 160 2
14 Virtusa 130 1
15 Cigniti 100 1
16 Hexaware 100 1
Subtotal 8,440 84
Source: NEAT report for Software Testing, 2016 - Nielson Hall; 2017 Gartner Magic Quadrant for Application Testing Services, Worldwide
Forrester placed Cigniti as a “Strong Performer” on a 29 point criteria. Everest Group, for the 4th consecutive year, has positioned Cigniti as the
Forrester analyses 11 most relevant players in the Continuous Testing ‘Major Contender’ in Everest Group PEAK Matrix™, 2018.
Services Market
Source: Forrester’s Continuous Testing Service Providers, Q3 2017; Everest’s report on PEAK Matrix™ for Independent Testing Services, 2018
• Cigniti has a client base of 225 with 50+ Fortune 500 customers.
Strategic Focus • The company has 31 Million dollars accounts
• Cigniti primarily works in high spend and mission critical domains such as ISV,
BFSI, Travel & Hospitality, Healthcare & Life Sciences and Retail & E-commerce
• Focus on digital which demands better Speed to Market, Higher Customer
Centricity and Higher Speed to Value
• Over 30 of Cigniti’s large clients use its Next Generation Testing Platform -
BlueSwan, capable of serving clients across domains - to achieve growth through
IP led Software Services
• Focus on operational excellence resulting in reduction of cost has led to
expansion of margins
Governance
• Professionally governed by Independent Board Members who come with relevant industry experience
• Statutory Audit by a member firm of Big four – S.R. Batliboi & Co.
• Internal audits by BDO LLP, one of the top 6 accounting firms.
Operations
Krishnan Venkatachary, CFO Pradeep G, CTO & President (North America West) Jagdish Kumar, SVP – ICT
• Mr. Krishnan brings to Cigniti over 25 years of • Mr. Pradeep as CTO is responsible for revenue • Jagdish heads ICT function at Cigniti. Over 25 years of
experience spanning global financial operations. targets and business growth for Cigniti’s NA West
experience in various global roles spanning IT Strategy
Is a qualified ACA, ACS and FCMA operations. He is an industry thought leader in
& others
• Previous experience: Yashoda Hospitals, software testing with over 15 years of experience
Flagstone Underwriting Support Services, • Previous experience: Cognizant Technology • Previous experience: JDA, OpenText, BaaN, HCL
VisualSoft Technologies, Baan Info Systems Solutions, HTC Global services
Rajesh Sarangapani, VP – Delivery, Practices
• Mr. Rajesh manages technology COE’s and Innovation.
Kalyana Rao Konda, President (North America East) Nanda Padmaraju, SVP – ROW Over 20 years of experience in software testing
• Mr. Kalyana drives the growth of Cigniti's NA East • Mr. Nanda heads sales for the UK and EU • Previous experience: Accenture, AppLabs, Amundi
business to meet the co-located testing services regions. Brings in more than 18 years of global IT Pioneer, Virtusa & Baan
requirements in the US. Is a certified Project expertise along with strong financial acumen
Management Professional (PMP) and a Certified • Previous experience: AppLabs, Satyam
Software Quality Analyst (CSQA) Computer, & IBM Subhendu Pattnaik, AVP – Marketing & IST
• Previous experience: AppLabs, Virtusa, and Baan • Subhendu heads Global Marketing & Demand
Generation. 16+ years of experience & proven track
Raghu Krovvidy, EVP – Delivery, Process & ESG Ramana Vemuri, VP - Operations record in leading 360-degree strategic marketing
• Mr. Raghu manages Global Delivery on a day • Mr. Ramana heads the Process/HR/ICT/Corporate • Previous experience: Infosys, Tata BSS, FINO, Mindfire
to day basis across all GEOs and verticals for Service functions at Cigniti. Has 20+ years of
Cigniti experience spanning financial markets, software
• Previous experience: 20+ years. Accenture, product development and project management
AppLabs, IRIS Digital & NIIT • Previous experience: AppLabs Technologies
• Focus on High spending domains with more focus on Fortune 500 and other Large accounts
• Build strong differentiation through investment in proprietary AI-powered Testing Platform such as BlueSwan; invest in Domain
Competency Groups; and build a breed of high quality career testers passionate and better-than-peer group in competence
• Build superior sales engine. Leverage experience of some of the best sales and operations people in the global software industry to
Hunt and Mine large global accounts
• Significantly raise Brand Cigniti awareness in Quality Engineering and Testing world through having Patents, participation in high
visibility industry forums, publication of White Papers and delivering superior business value for clients
• Run critical Lab / R&D functions for clients offshore and build for higher client value and better eventual wallet share
• Build Partnership with diverse, leading technology / AI / Tools players and offer more rounded solutions to Cigniti client base
20% 2,500
Irrecoverable non-current assets written off thereby improving The IP led approach to Software Testing Services will establish the Cigniti
business efficiency and asset utilization brand, bring product differentiation and ensure recurring revenues
UKEU
10% 13% 12%
4% Independent Software Vendors (ISVs)
Travel & Hospitality Canada
13% BFSI 5% APAC
NA 3%
26% Healthcare Other
79% 4%
Retail & eCommerce ANZ
16% Energy & Utilities 1%
17% Others
The revenue concentration in top accounts has decreased significantly from FY18 to FY19, implying higher revenue stability in future
Top 20 48%
Top Client 4.1%
BFSI
Energy
&Utilities
Healthcare &
FY 2018-19 Life Sciences
Travel &
Hospitality
Media &
Technology
Retail &
e-commerce
• Strategic risk management decision to diversify geographical revenues by growing Europe and RoW
• Impressive account wins in Large UK accounts in BFSI, Transportation and Life Sciences verticals
50+
Test Automation Accelerator for desktop, web, mobile, Digital
Velocita Enterprise
COTS, ERP and Digital Applications Enterprises
clients use
World’s first integrated test asset Migration platform Intelligence Agile BlueSwan
consisting of QuickLean, Migrate2Selenium & M2TC
Cesta tools to migrate HP QFT/UFT to LeanFT, Selenium and Customer
TestComplete Experience
Process accelerator platform to transform existing end-
Automation DevOps
Praxia to-end SDLC practices practices by assessing processes,
practices, tools, skills & risks Domain
Model-based testing tool, which automatically Expertise
Prudentia generates software testing procedures, using models of
system requirements
Enterprise Sentiment Analyzer which crawls, captures
end user feedback from publicly available sources and
CESA provides insights towards improving end user 2 Patents granted, 1 patent pending with USPTO.
Engagement, Emotion & Experience
• Cigniti is differentiated through strong focus on IP creation, R&D & focus on Next-Gen Automation platform
• 30+ Global Enterprises use BlueSwan to accelerate their Digital transformation journeys.
• Cigniti has built 6 World class Quality Engineering Labs for Mobile, Performance, Medical Devices, Smart meters, IoT & Robotics.
2 1 2
Patents granted globally New Patent filed New Trademarks in progress
Steps taken to improved ROIC through efficient operations and steeper growth
• High margin services and customers
• Improved operational efficiency
• Expansion of Accounts (Land & Expand)
• Obtained commercial line at overseas location at competitive rate.
• Pre-closure of long term debt
• Focus on digital offerings: BlueSwan and Augmenting capabilities with AI
• Significantly enhanced CESA (Cigniti Enterprise Sentiment Analyser)
Steps taken
• Average Yield per Sales person improved
• Implemented Enterprise Farming Strategy to further enhance growth within existing accounts
• Implementing Strategic Lead generation engine comprising of Podcasts, CXO Breakfasts and Meetups.
• Investing in building deeper relationships with Deal Advisory firms.
Total expenses 1,397 1,492 1,770 2,096 1,744 1,604 1,696 1,621 1,710 1,721 1,748 1,829 1,809 1,825 2,029
• After registering a realignment
related EBITDA loss of -668.2
Exceptional Items - - - -3,321 - - - - - - - - - Million in 2017Q4, consistent
efforts resulting in enhancement
EBITDA 296 268 -130 -668 -9.0 140 122 212 282 371 387 288 317 369 286
of EBITDA.
% EBITDA 17.9% 15.7% -8.3% -52.5% -0.5% 8.3% 6.9% 11.9% 14.5% 18.1% 18.4% 14.0% 15.2% 17.2% 13.2%
All values are in INR Million
Current assets
Current liabilities
Financial assets
Financial liabilities
Investment - - - - 171
Short term borrowings 1,184 1,188 1,110 737 740
Loans 5 170 178 10 20
Trade payables 992 523 542 562 539
Trade receivables 1,115 1,035 1,147 1,237 1,276
Lease Obligation - - - - 76
Cash and cash equivalent 40 158 179 615 173
Other current financial
Other Bank balances 2 4 4 1 - - 62 65 22 17
liabilities
Other current financials
2 1 121 313 1,118 Short term provisions 12 15 18 29 29
assets
Current tax assets net 19 14 3 45 52 Current tax liability, net 364 291 162 11 17
Other current assets 1,624 159 82 127 190 Other current liabilities 178 351 201 132 134
Sub total 2,806 1,540 1,714 2,348 3,000 Subtotal 2,731 2,431 2,099 1,493 1,552
Total 6,163 2,279 2,380 3,075 4,046 Total 6,163 2,279 2,380 3,075 4,046
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