HRM-RP - TH Separating and Retaining Employees
HRM-RP - TH Separating and Retaining Employees
In recent years, with the high levels of attrition in the service sector, it has become
imperative for firms to have a structured separation plan for orderly exits of
employees. Of course, the concept of “pink slips” or involuntary exits are another
matter altogether and involve some bitterness that results because of the employee
losing his or her job. In conclusion, it is our view that employee separations must be
handled in a professional and mature manner and though attrition is a fact that
concerns everyone in the industry, once an employee decides to leave, the
separation must be as smooth as possible.
Employee Separation is the process of ensuring that an employee who quits the
company is exited in a structured and orderly manner. The process of employee
separation is taken quite seriously by many firms and there is a dedicated
department to handle employee exits from the company. In this article we discuss
the process of employee separation and the differences between voluntary and
involuntary exits.
Reflection
Typically, the employee separation process proceeds along two parallel tracks. One
involves the employee and the manager and is concerned with the handover of
work and other tasks. The other track is by the separations team and deals with the
employee benefits accruing as a result of separation as well as other benefits like PF
(Provident Fund), Gratuity (If applicable) etc. The HR manager is needed at all steps
of this process and in the final exit interview that is conducted to assess the reasons
for the employee leaving the company and taking the employee’s views on work
and the company in general as well as any “de-motivating” factors that might have
caused the employee to resign.