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    How Much Time Will Take It To Setup The Platform? Will You Provide Live-Event Support?

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    Sushant Saha
    The HexaFair platform can be customized to meet various event needs. It supports live streaming, 3D booth designs, networking features, and custom registration forms. Booth and content customization is possible for an additional fee. The platform is responsive and can be accessed via web or mobile apps. It includes training and support for organizers.

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    How Much Time Will Take It To Setup The Platform? Will You Provide Live-Event Support?

    Uploaded by

    Sushant Saha
    37 views7 pages
    The HexaFair platform can be customized to meet various event needs. It supports live streaming, 3D booth designs, networking features, and custom registration forms. Booth and content customization is possible for an additional fee. The platform is responsive and can be accessed via web or mobile apps. It includes training and support for organizers.

    Original Title

    HexaFair-Platform-FAQs

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    The HexaFair platform can be customized to meet various event needs. It supports live streaming, 3D booth designs, networking features, and custom registration forms. Booth and content customization is possible for an additional fee. The platform is responsive and can be accessed via web or mobile apps. It includes training and support for organizers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    37 views7 pages

    How Much Time Will Take It To Setup The Platform? Will You Provide Live-Event Support?

    Uploaded by

    Sushant Saha
    The HexaFair platform can be customized to meet various event needs. It supports live streaming, 3D booth designs, networking features, and custom registration forms. Booth and content customization is possible for an additional fee. The platform is responsive and can be accessed via web or mobile apps. It includes training and support for organizers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 7

    How much time will take it to setup the platform?

    Will you provide live-event


    support?

    Will we be given any training?


    HexaFair: Yes. HexaFair team will provide training to you & your team for one day.
    The training program includes the topic “how each features work, how booth
    contents can be managed, email reminders feature, event feedback form feature”

    How HexaFair is better comparing to other competitors in the market?

    HexaFair vFairs HyperFair


    Platforms supported Web, iPhone, Web, iPhone, Web, iPhone,
    Android Android Android
    Walkthrough inside the Yes No Yes
    hall & booths
    3D booth designs Yes No (They Yes
    design it in
    3D software
    & use it as an
    image, not
    True 3D)
    Networking Feature Yes No Yes
    (visitors can connect with
    other visitors)
    Maximum No.of Booths 5 to - -
    unlimited
    Maximum no.of attendees unlimited - -
    Payment Providers Yes Yes Yes
    Integration
    (Paypal, Stripe etc)
    Jobs Board (Suitable for Yes - Yes
    Jobs Fair)
    Shopping Cart Feature Yes - -
    Courses Information Yes - -
    Board (Suitable for
    Education Fair)
    Property Board (Suitable Yes - -
    for Real Estate Property
    Fair)

    HexaFair Platform software related Q&As

    Can it run on my own domain name? We don’t want it to be like


    myevent.hexafair.com or www.hexafair.com/myevent
    HexaFair: The platform can be run on your own domain name like
    www.myeventdomainname.com

    Does your platform support multi-language?


    HexaFair: It does support English only. Additional language support can be done. It
    cost 1500$ per language.

    On the platform it appears you can walk around as an avatar, can you interact with
    other avatars?
    HexaFair: We have avatars in each booth. The attendees can initiate chat with the
    exhibitors. But, we don’t maintain avatars for other attendees due to performance
    issues on mobile apps. However, attendees can search other users and exchange
    business cards and chat to each other.

    To what extent Booth customization is possible


    HexaFair: We can make color changes to the booths without any additional cost.
    Changing the booth model completely or Integrating your own booth model/your
    customer’s booth model designs, it will incur an additional cost of 400$ per booth
    model to get this done into our platform.

    Can you also please send over any PPTs / PDFs that will help me to explain your
    Booths in more detail to colleagues internally?
    Booth Specifications:
    https://www.dropbox.com/s/chdc25bximd95bb/HexaFair_Booth_Specifications_V1.
    pdf?dl=1
    Sponsor Banner Specifications:
    https://www.dropbox.com/s/mslfa3g6ansenun/HexaFair-
    Sponsor_banners_specification.pdf?dl=1

    We have a 3D department or Our own designers, is it possible we can provide 3D


    models for the venue / auditorium and exhibitor booths? If so, what format do
    they need to be in and what’s the cost?
    HexaFair: Yes. We can do it. However, the integration requires its own timeline
    depending on the complexity of your designs. We can provide the exact cost and
    timeline after reviewing the designs.

    In terms of the registration form, can we fully edit the HTML/CSS so we have full
    control of the look and feel?
    HexaFair: The registration form available in the event website (which is available in
    the website), yes. If you provide us the designs and form fields, we can customize
    and implement it.

    Can we register delegates on a separate system then provide all data to


    yourselves? What’s the process involved?
    HexaFair: We have user registration data import feature. If you have the data in
    other systems, we can import the registration data using CSV file format. Also, if you
    want to push the registration data into another system, we can push the data to
    third party system provided APIs of the system.

    Can we edit the HTML/CSS of all emails including the invite email and auto-
    generated emails?
    HexaFair: 100%. You can refer to this:
    https://www.hexafair.com/product-announcements-releases/email-reminders-for-
    virtual-fairs-email-templates-for-virtual-tradeshow/

    Can we add documents / images to speakers?


    HexaFair: Speakers profile, Attendees profile, exhibitor’s representative should
    upload their profile pictures.

    Can users search for a specific speaker?


    HexaFair: The attendees can search other attendees/exhibitors. We can include
    speakers as well if required which is a simple search functionality.

    Do you offer semi-live webinars? i.e. pre-recorded but answering Q&A live?
    HexaFair: Yes. This is possible. There are 3 options available.
    1. 100% livestreaming. Livestreaming and Q&A. We use third party tool for Q&A
    2. Pre-recorded videos played at the scheduled time using livestreaming. Q&A
    will be done using third party tool
    3. Pre-recorded videos – On demand. The attendee can watch anytime

    How many hosts/panellists allowed in live-streaming?


    HexaFair: Our livestreaming platform support 15 hosts/panellists per session.

    Can the host share the presentation/Screen share?


    HexaFair: Yes. One host at a time can share their screen and presentations.

    Can the user see the PPT slides when viewing webinars?
    HexaFair: Currently we don’t have this. We can have a feature developed as
    “Download documents”. We can attach the presentation attached to each
    webinar/schedule.

    Can the users view multiple webinars at once? i.e. look at a list of current ‘live’
    webinars then choose which ones to watch?
    HexaFair: We can have 3 auditoriums where parallel sessions can be scheduled and
    conducted.

    Can attendees chat to one-another on exhibitor booths?


    HexaFair: Yes. We have this feature.

    Can exhibitors call or video chat with attendees?


    HexaFair: Yes. Video chat between attendee to attendee/attendee to exhibitor is
    possible. The cost is pay per usage on a per minutes’ basis.

    Can exhibitors see attendee profiles when on their booth?


    HexaFair: The exhibitors can see the details of the attendees who visited their
    booths under the reports section in admin.

    Can attendees email all documents collected to themselves?


    HexaFair: They can download documents post-event. We can make emailing a
    custom feature and implement it very quickly if required.

    Do you have a helpdesk within the environment where attendees can contact the
    event organiser if required?
    HexaFair: We can have a Help menu that may have the contact information of the
    organiser and Contact no.

    Do you have any gamification features?


    HexaFair: You need to give us the rules. For example, give 10 points for downloading
    a document, give 40 points for visiting a booth. We can then get this game board
    report created. However, more interactions to be understood, let us know your
    expectations in detail.
    Can you load a welcome video?
    HexaFair: Yes. We can.

    Do you offer desktop / mobile push notifications?


    HexaFair: We don’t have the push notifications feature in mobile app and web. We
    can take up the feature request and implement it as a custom request if required.

    Is there an agenda builder?


    HexaFair: Yes.

    What are the maximum amount of users, the platform can handle?
    HexaFair: There is no limitation

    Visuals of people that show a full conference? This refers to having 3d model
    people all around the exhibition/conference hall. i.e. like how each booth is
    manned by a 3d model person
    HexaFair: Static based Avatars, we can keep in many places. However, this may
    definitely increase the loading time of the application at least by a minute. You need
    to consider the user experience. We had it earlier in the system. Due to memory &
    high internet connectivity required, this may take 2 minutes for loading the complete
    applications, the end users are losing patience, leave from the application
    immediately. We carefully considered & removed it. Probably, in the auditorium, we
    can have avatars filled up. So that it does not look empty. But, in the exhibition hall,
    we don’t recommend. If you still want it, we can get it done for you.

    On-demand videos in auditorium - can you support hosted videos instead of


    Vimeo?
    HexaFair: We have built-in player, that can support third party hosted videos. But,
    the video should be in HTTPs and have public permission (not protected).

    Videos in banner ads - can you support hosted videos instead of Vimeo/Youtube?
    HexaFair: We have built-in player, that can support third party hosted videos. But,
    the video should be in HTTPs and have public permission (not protected).

    Tried out the Android & iPhone app and it looks great. Quick check on use on
    mobile, is it possible to do it web-based rather than app-based?
    HexaFair: As an organiser, it is your decision whether you want to go with only Web
    based or Web and Mobile app based. But, we highly recommend you to go with
    Mobile app as well. Feature wise, there is no difference. But, mobile, users will have
    far better experience and convenience. They don’t need to log in sitting in front of
    their computer

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