Effective Communication in the Workplace
The document discusses effective communication in the workplace. It defines workplace communication and explains why it is important, noting that ineffective communication can reduce productivity. It also outlines key communication skills for workplace success such as being positive, open-minded, respectful, and using active listening. Finally, it discusses the benefits of good communication in the workplace, such as mitigating conflict, increasing employee engagement, creating better client relationships, and resulting in a more productive workforce.
Effective Communication in the Workplace