Tapan Patel

5863 Farmington Ct. Hanover Park IL – 60133 |  224-545-3390 |  [email protected]

SUMMARY

• Experience working as a Security Engineer for more than 9 years.

• Experience in OIM, Oracle SQL Developer and Oracle Business Intelligence.
• Provisioning, monitoring and optimization of Gogo CDMA/ATG/Ku Network, Clearwire’s 4G/LTE network and
troubleshooting & resolving Network/Application related outages within the maintenance window.
• Experience in Normalization and Data Modeling employing RDBMS concepts.

EXPERIENCE

GOGO, Chicago, IL Aug 2011 – Present

Title: Information Security Governance Project Manager
• Developed data and process models in accordance with design specifications.
• Analyzed the need for system back up, security, restart and recovery, balancing and controls and recommended approaches for meeting these
needs.
• Worked with company’s other support teams, service providers, and external vendors to implement and sustain the integration into Splunk.
• Assisted in the rapid execution of information security initiatives by maintaining an appropriate level of prioritization, focus and persistence in
an environment of significant change and growth.
• Ensured that service level objectives are delivered and meet stakeholder expectations for quality.
• Supported the team on closing Audit and SOX issues and risk actions related to OIM by providing evidence, reports and provide expertise to policy
and standard definition.
• Assisting the team in migrating data from legacy Datamart solution to Splunk.
• Managed and controlled system development projects; audited the work of sourced suppliers and vendors to ensure that system requirements and
installation objectives are consistently being met; analyzes and evaluates existing computerized systems and manual systems and procedures for the
Company to improve efficiency; conducts detailed systems studies of various Company functional operations to improve their operational
efficiency; and researches areas of Company operations where problems in methods, practices and procedures exist in order to recommend and
develop more efficient manual or computerized systems.
• Point of Contact for Splunk issues relating to the releases, logs, middleware issues, migration activities, system outages and domain controller
issues.
• Developed, implemented and maintained procedures to ensure a reliable and secure production environment.
• Ownership in the support calls and prioritizing the support issues and managing root cause analysis of the issues.
• Aligned workload by providing OIM reports from Oracle SQL Developer and Oracle Business Intelligence, integrating new applications with OUD
and OVD as well as continuously contributing in OIM engagement with other integration projects to optimize for service delivery and customer
satisfaction.
• Managed and controlled system development projects; audited the work of sourced suppliers and vendors to ensure that system requirements and
installation objectives are consistently being met; analyzes and evaluates existing computerized systems and manual systems and procedures for the
Company to improve efficiency; conducts detailed systems studies of various Company functional operations to improve their operational
efficiency; and researches areas of Company operations where problems in methods, practices and procedures exist in order to recommend and
develop more efficient manual or computerized systems.
• Point of Contact for OIM issues relating to the releases, logs, middleware issues, migration activities, system outages and domain controller issues.
• Contributed to the ongoing Active Directory refresh projects as well as contributing to key functionalities and analytics on server and domain
controller issues like testing domain controller across all domains for password synchronization issues between Active Directory, LDAP, OIM and
other custom applications.
• Developed, implemented and maintained procedures to ensure a reliable and secure production environment.
• Expanding the technical expertise and technology architecture for OIM and SiteMinder by understanding OIM and SiteMinder integrating skills for
Single Sign On (SSO) and expanding the technical knowledge on SiteMinder, OUD and OIM.
• Contributed, managed and worked closely with Big 4 Consultant team in maintaining all non-production environments for OIM and SiteMinder.
• Assisted the team in Integration of OIA with OIM and for access recertification.
• Ownership in the support calls and prioritizing the support issues and managing root cause analysis of the issues.
• Integrating and configuring GRC tools like RSA Archer platform to push data and to generate Incident tickets in RSA Archer.

Clear Wire, Las Vegas, NV Jan 2010 – Aug 2011

Title: Experienced Consultant
• Assisted state and public sector clients in the security and privacy space for Health Insurance Exchange (HIX) solutions.
• Assisted state and public sector clients in “ground-up” design and implementation of security controls for applications with regulated data such as
Personal Identifiable Information (PII), Protected Health Information (PHI), Health Insurance Portability and Accountability Act (HIPAA) and Federal
Tax Information (FTI).
• Assisted in and conducted documented penetration testing and security audits which include Payment Card Industry Data Security Standard (PCI-
DSS) data center assessments and audits.
• Implemented Information Security, Privacy & Risk Management programs in the Health and Public Sector Services with deep expertise in HIE, HIX,
Medicaid and Integrated Eligibility.

INTERNAL USE ONLY

• Managed offshore team to validated deliverables and objectives were met.
• Scheduled and facilitated meetings with development team to confirm proposed designs met business requirements.
• Constructed detailed process flows using Microsoft Office Tools such as Visio and PowerPoint to present application and business processes to client.
• Coached and assisted new team members in understanding the business process module.
• Performed various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business
requirements
• Interacted with clients to understand their business objectives and requirements
• Worked with clients to develop architectures, and implementation plans
• Audited third party access logs of data center.
• Visited and toured data center to assess the physical and environmental security.
• Performed a third party independent assessment to audit the information security policy, human resource policy, retention and destruction
policy
• Assisted in implementing Role Based Access Control (RBAC) model by creating RBAC Matrix which lists all management roles, role
assignments and additional information.

Cladient, Schaumburg, IL March 2010 – December 2011

Project: Identity Management Software for McDonalds
Title: Software Engineer
• Interacted with clients to understand their business objectives and gathered user stories
• Assisted the Senior Software Developer in designing and developing application for McDonalds Identity Management Software
• Developed drivers like GCD driver, Loopback Driver through Novell Identity Manager
• Coordinated and managed all activities throughout the organization
• Involved in Manual as well as JUNIT QA testing of various drivers like Oracle, Active Directory, Loopback and User App
• Designed and managed the database structure of the system using MySQL for McDonalds Identity Management Software
• Managing Network and Server of all workstations
• Involved with network engineer in developing and documenting IVR system
• Developed User – Application for McDonalds

Project: Access Management Software for Huntington National Bank

Title: Software Engineer
• Interacted with clients to understand their business objectives and gathered user stories
• Worked with clients to develop Access Management strategies, architectures, and implementation plans
• Developed and Designed single Sign-On User Application in Novell Identity Management Designer
• Developed Request-based User Application for assigning roles and resources to users
• Designed and managed the e-Directory structure of the system Apache LDAP Browser
• Implemented RBAC using the roles system in Novell Identity Manager includes several different built-in roles that provide different levels of access
rights to the role-based provisioning system.
• Install Novell's Sentinel Log Manager application collector management, report configuration, and report customization
• Worked on Novell Designer to develop drivers like Active Directory Driver, Loopback Driver and Text Driver.

TECHNICAL SKILLS

DBMS: Oracle, Microsoft Access, MySQL, Microsoft Access, SQL Server 2008
• Operating Systems: DOS, UNIX, Windows, Linux openSUSE 10.2
• Languages and Web Technologies: C, C++, Java, Java Servlets, VB.NET, PHP, Perl, CSS, HTML, JavaScript, JSP, ASP, ASP.NET
• Software Packages: SAS 9.2, Dreamweaver, Visual Studio, IDE Eclipse, Management Studio, MS Visio, MS Office
• Application Server: JBoss, Tomcat, MS Server 2008

ACHIEVEMENTS

• Elected as a Secretary of Rotaract Club which plays the youth version for Rotary Club and have Organized many technical events for ISA
• Achieved Certification of Appreciation for contributions to the IE/HIX project(s) in state sector.

References Available on Request. No Sponsorship Required.

INTERNAL USE ONLY