The document outlines the standard operating procedures for the human resources department. It describes the key functions of HR which include planning, recruitment, staffing, selection, training, development, inductions, resignations, terminations and letter drafting. It then details the two stage planning and recruitment process. In stage one, HR meets with managers to develop monthly recruitment plans based on resignations, growth needs and probation reviews. Stage two explains the recruitment, staffing and selection process which involves understanding requirements, advertising jobs, screening CVs, conducting phone and in-person interviews, testing, informing managers, evaluating competencies and conducting final interviews with managers.
The document outlines the standard operating procedures for the human resources department. It describes the key functions of HR which include planning, recruitment, staffing, selection, training, development, inductions, resignations, terminations and letter drafting. It then details the two stage planning and recruitment process. In stage one, HR meets with managers to develop monthly recruitment plans based on resignations, growth needs and probation reviews. Stage two explains the recruitment, staffing and selection process which involves understanding requirements, advertising jobs, screening CVs, conducting phone and in-person interviews, testing, informing managers, evaluating competencies and conducting final interviews with managers.
The document outlines the standard operating procedures for the human resources department. It describes the key functions of HR which include planning, recruitment, staffing, selection, training, development, inductions, resignations, terminations and letter drafting. It then details the two stage planning and recruitment process. In stage one, HR meets with managers to develop monthly recruitment plans based on resignations, growth needs and probation reviews. Stage two explains the recruitment, staffing and selection process which involves understanding requirements, advertising jobs, screening CVs, conducting phone and in-person interviews, testing, informing managers, evaluating competencies and conducting final interviews with managers.
The document outlines the standard operating procedures for the human resources department. It describes the key functions of HR which include planning, recruitment, staffing, selection, training, development, inductions, resignations, terminations and letter drafting. It then details the two stage planning and recruitment process. In stage one, HR meets with managers to develop monthly recruitment plans based on resignations, growth needs and probation reviews. Stage two explains the recruitment, staffing and selection process which involves understanding requirements, advertising jobs, screening CVs, conducting phone and in-person interviews, testing, informing managers, evaluating competencies and conducting final interviews with managers.
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STANDARD OPERATING PROCEDURE
HUMAN RESOURCE DEPARTMENT
Functions of Huma Resource Department Planning Recruitment, Staffing and Selection Job Posting or Advertisement of Job Cards Conducting Interviews Human Resource Induction Training and Development of Employees Following the Joining Procedure Resignation Termination Drafting of Letters Stage No. 1: Planning In the Human Resource Department, planning plays an important role as it determines the number and type of employees that are needed to accomplish the organizational goals. Research is important as manpower planning requires the collection and analysis of information in order to meet the operational need. In order to plan the recruitment process, following steps will be taken by the HR team: Meeting with senior managers of the respective departments to develop the monthly recruitment plan. Analyzing the number of employees resigning in the coming month and planning their replacement as per the instructions of the team leads/managers of the respective departments. Planning new hiring keeping in view the growth or need of the respective departments. Formulating reports to evaluate the performance of the recent hiring before the end of their Probation tenure. Stage 2: Recruitment, Staffing and Selection Process Once the recruitment plan is clear and comprehended it is important to execute the plan through effectively implementing the recruitment/ selection process. The recruitment process is an integral and significant aspect within the HR department. In this regard, following steps will be followed in the HR department to effectively conduct the recruitment/hiring procedure: Completely understanding all the requirement and description of the job and having regular discussion with the manager/team lead to ensure the candidate skills align with their requirement. Advertising the job post on different platform (will be discussed in the next stage) Screening the best available CVs attained through job posting and sharing it with the manager/team of the HR department. After discussion with the team lead/ manager conducting telephonic interviews with the profiles filtered. Through telephonic interviews basic knowledge regarding the skills desired should be generated and based on the answers, next step needs to be implemented. Once the candidate passes the telephonic interview, face to face interview should be scheduled along with the respective test (technical or general). Informing the team lead/manager regarding the interview scheduled. In the first interview, HR needs to evaluate the personality aspects as well as other relevant competencies of the candidate (will be discussed in the coming stages) Final interview will be scheduled in case the test and first interview are passed with the senior manager for the purpose of technical evaluation. Salary will be offered after having comprehensive discussion with the manager.
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