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Technical Service Report

The technical service report summarizes a service call to address a problem with a customer's equipment. It describes the nature of the problem, details the service provided to resolve the issue, and documents the customer's feedback. The engineer found and addressed defects, and the status after service was noted as either complete, incomplete, pending parts, or a working solution provided.

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Mark Glenn Manzano
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2K views1 page

Technical Service Report

The technical service report summarizes a service call to address a problem with a customer's equipment. It describes the nature of the problem, details the service provided to resolve the issue, and documents the customer's feedback. The engineer found and addressed defects, and the status after service was noted as either complete, incomplete, pending parts, or a working solution provided.

Uploaded by

Mark Glenn Manzano
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Unit 711 2301 Civic Place Building

Civic Drive, Filinvest Corporate City


Alabang, Muntinlupa City
Tel No. (02)808-3469 Tel/Fax No. (02)823-4184
Email: [email protected]

TECHNICAL SERVICE REPORT


TSR NO. ________ Date: ________________
Customer: ___________________________________________________
Address: ___________________________________________________

NATURE OF THE PROBLEM

Problem Reported: _______________________________________________________________________


Installation/Service Location: _______________________________________________________________
System Status: ___________________________________________________________________________

Equipment Type: ________________________________ Make: _________________________________


Model: ________________________________________ Serial No. _______________________________
Call reported by: ________________________________ Date/Time: _____________________________

SERVICE DETAILS

Action Taken: ____________________________________________________________________________


_______________________________________________________________________________________
Engineer’s Remarks/Recommendation: _______________________________________________________
_______________________________________________________________________________________
STATUS AFTER SERVICE:

Complete Incomplete Pending Spare Parts


Under Observation Working Solutions Provided

Defects found from Inspection: _____________________________________________________________


_______________________________________________________________________________________
Events Date/Time: ___________________________
Start of Service Date/Time: ___________________________
End of Service Date/Time: ___________________________

CUSTOMER FEEDBACK

Remarks: _______________________________________________________________________________

End-user: _________________________________ Designation: ______________________________


Contact No. _______________________________ Email: ___________________________________
Signature: _________________________________ Date: ____________________________________

SERVICED BY: ___________________________________


MRS-QRT Representative/Signature/Date

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