Scribd Logo
Upload

Welcome to Scribd!

    • 21 views

    Electical Questions

    Uploaded by

    josh
    The customer is experiencing intermittent electrical issues. The document is a questionnaire to gather additional details about the customer's complaint to assist with diagnosing the problem. It asks when the problem started, if any warning lights have come on, and what symptoms occur, such as does the engine miss, drop to idle, or quit running. Notes and comments are included for any other relevant information.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Electical Questions

    Uploaded by

    josh
    21 views1 page
    The customer is experiencing intermittent electrical issues. The document is a questionnaire to gather additional details about the customer's complaint to assist with diagnosing the problem. It asks when the problem started, if any warning lights have come on, and what symptoms occur, such as does the engine miss, drop to idle, or quit running. Notes and comments are included for any other relevant information.

    Original Description:

    customer guide for service writer

    Original Title

    electical questions

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The customer is experiencing intermittent electrical issues. The document is a questionnaire to gather additional details about the customer's complaint to assist with diagnosing the problem. It asks when the problem started, if any warning lights have come on, and what symptoms occur, such as does the engine miss, drop to idle, or quit running. Notes and comments are included for any other relevant information.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views1 page

    Electical Questions

    Uploaded by

    josh
    The customer is experiencing intermittent electrical issues. The document is a questionnaire to gather additional details about the customer's complaint to assist with diagnosing the problem. It asks when the problem started, if any warning lights have come on, and what symptoms occur, such as does the engine miss, drop to idle, or quit running. Notes and comments are included for any other relevant information.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Intermittent Electrical Issues Complaint

    Use this questionnaire to help in the service write up process. Please place in job jacket to assist with diagnosis when
    completed.

    Customer Name: VIN:

    Date: RO#: Mileage:

    Customer complaint/symptoms:

    Have there been any recent repairs? Yes No


    If yes, when and what was repaired?

    When did the problem start? All at once Intermittently Progressively gotten worse over time

    Have any of the following malfunction lights come on?:

    STOP Engine CHECK Engine Malfunction HEST DEP Filter Regen High Coolant Low Engine Oil
    Indicator Lamp (High Exhaust Temperature Pressure
    (MIL) System
    Temperature)

          
    List any other indicator lights on:
    Does the condition occur only in damp or rainy conditions? Yes No
    Does the condition occur when driving on rough or bumpy roads? Yes No
    Do the gauges sweep? Yes No
    Is the system charging correctly? Yes No Don’t know
    If no, is it under charging? Yes, volts No
    If no, is it over charging? Yes, volts No
    Does the voltage gauge fluctuate? Yes No
    Does the engine do any of the following?:
    Miss Drop to idle Quit running Hard to start
    Other

    Notes/Comments:

    Revised: 10/21/2014 Daimler Trucks North America 1 of 1

    You might also like