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Case Study

Shanghai World Financial Center &

Johnson Controls Set New Standards for
Commercial Building Complexes in China
One of the worlds tallest skyscrapers, the Shanghai World Financial Center offers a mix of office,
hospitality, meeting and conference space to multiple tenants. Johnson Controls provided its
innovative Technology Contracting solution that supports all of the propertys business and
building system needs while meeting its high standards for security and system redundancy.

The Story

For this building, the system

that Johnson Controls provided
is like the neural network in our
body. It is the core of the
buildings disaster and control
centers. It directly determines
the cost and efficiency of
operations management, and
ensures safety and comfort
within the building.
Shoji Haginoya
Project Director
Shanghai World Financial Center

Everything about the Shanghai World Financial Center in Pudong Shanghai, China challenges the limits of
high-rise building construction. Located at Shanghai Lujiazui, in the burgeoning Pudong district, the
building has already achieved more than 30 world-class certifications, and has become not just a local
landmark, but an international sensation.
At 492 meters and 104 storeys high, the 380,000 sqm building boasts the worlds highest observatory at
474 meters and the fastest double deck elevators, capable of speeds up to 10 meters per second. It also
houses the worlds highest hotel the Shanghai Park Hyatt Hotel - located on the 79th-93rd floors.
Johnson Controls was selected to design, install and implement the Technology Contracting model to
create a single converged network that supports all business and building systems. The comprehensive
solution included YORK 10kV centrifugal chillers, packaged VAV terminals, integrated wireless network
coverage, extra low voltage (ELV) systems and its flagship Metasys building management system. They
all carry Johnson Controls hallmark qualities of in-depth design, exceptional engineering construction,
adjustment and system testing, regular systems maintenance, operation management and are scalable
over the lifecycle of the building.

High standards for the worlds highest hotel

The Shanghai Park Hyatt hotel, decorated in the delicate style of a classic Chinese luxury residence, is
designed to provide high-end services to an affluent clientele.
Starting from the design phase, Johnson Controls worked closely with the property owner to determine
how best to deploy the advanced building controls systems during the construction of the building whilst
meeting the needs of the Shanghai Financial Center, its management, and the standards of the Park
Hyatt Management Group.
The requirements of the conferences and meetings market brought more challenges and the need for
real-time control systems that offer flexibility and scalability for future developments.

One-stop solution in action

Johnson Controls recommended its Technology Contracting solution, which included YORK 10kV
centrifugal chillers, VAV terminals, integrated wireless network coverage, a Metasys system, and
installation and integration of 23 extra low voltage systems. The new Metasys platform is networkbased and integrates all of the buildings operational management including all electromechanical
systems into a single platform.
During the project phase, Johnson Controls further analyzed the actual needs of the property owner and
its management to compile a model of operating requirements and user habits. This enabled Johnson
Controls to optimize system control procedures, modify preferences and settings, and to design the
most appropriate graphical user interface for their systems.
The Metasys system constantly monitors the building, collects data, controls the systems and provides
building management staff with the information they need to efficiently manage and maintain the
buildings systems and equipment. This ensures a comfortable, healthy and safe environment for
occupants and guests.

Maximizing space utilization

Maximizing space utilization can present a major challenge for properties such as the Shanghai World
Financial Center, especially when it comes to ensuring that all systems function properly.
Johnson Controls provided a solution in the form of an integrated wireless infrastructure that follows a
unique Five Shared model. That means shared cables, antennas, machine rooms, decoration and

air-conditioners, which reduced the space needed to support the system. The result is a significant increase
in the buildings usable area. At the same time, the system is compatible with current needs and future
technologies, supporting wireless devices that operate in the 400 MHz to 2500 MHz frequency bands.

Tackling the challenge of ultra high-rise building standards and regulations

There is no single standard or code governing the construction of high-rise buildings in China. Moreover,
the existing regulations lag behind latest industry developments, which makes it difficult for contractors to
meet legal obligations while building the most modern and efficient structures possible. During the
construction of the Shanghai World Financial Center however, Johnson Controls met the challenges head-on
and managed to resolve all major concerns quickly by drawing on its experience in international engineering
to develop bespoke solutions while meeting local construction standards and building codes.
After discussing the current industry landscape with manufacturers, Johnson Controls prepared a practical
technology and standards plan which was submitted to the design institute and government offices for their
review. The approved plan formed the basis for the project and was distributed in technical documentation
to all parties.
This approach proved successful by aligning the latest technologies with an evolving building code.
The entrance of the building

A robust and flexible security system

The Shanghai World Financial Center is a unique high-rise building with multiple tenants, each with special
security requirements for emergency situations. Traditional security systems simply cannot offer the
combination of speed, convenience and flexibility that such a complex mix of users demand.
To meet this challenge, Johnson Controls proposed an innovative approach using smart cards with split data
storage capability so that with a single card, users can gain access to both the public and office areas.
Johnson Controls also developed a network-based visitor management system with remote login
capabilities. This enabled visitors to log in remotely using the Internet to register and a badge created for
them upon arrival.

System redundancy

Like any world-class business center, the Shanghai World Financial Center puts special emphasis on system
stability. However, the sheer scale of the facility and its high-rise nature added an extra degree of
complexity to handling accidents and emergencies. Once again, Johnson Controls provided the solution with
a breakthrough in traditional ELV system design and space management that radically strengthened the
stability and reliability of building systems.

Customized auto card issuing and card

collecting devices

The design provided physical redundancy by using cables in different ELV wells for total protection.
Reserved fibers in the multi-mode cabling are dedicated to different applications, such as mainframe
back-ups, enhancing the stability, reliability and damage resistance of the system.
In addition, the configuration of the main disaster center and sub-disaster centers are designed to back each
other up. A sub control center can also perform surveillance, systems management and alarm monitoring
without affecting the main centers overall surveillance and management of the building.

Managing contract complexity

The Shanghai World Financial Center was designed as a vertical city garden, fulfilling a variety of roles,
such as office, hospitality, meetings and conferences as well as retail and sightseeing. This diversity
complicated the contracting process with a variety of bid sections necessary for selecting a number of
different vendors.
While there were five companies responsible for electromechanical systems and nine for decoration,
Johnson Controls served as the sole source for 23 ELV systems. Johnson Controls also worked directly with
the general contractor on seven bid sections and sub-contracted three sections to electromechanical
contractors. Additionally, Johnson Controls was involved in over 200 sub-contracts and purchase contracts
with more than 50 sub-contractors, material and equipment providers. During the construction phase,
Johnson Controls oversaw sub-contractor activity to ensure that every system was integrated into the
overall hotel infrastructure.
The first floor lobby is divided into different
functional areas.

Teamwork guarantees customer satisfaction

Johnson Controls ability to provide the necessary human resources was critical to taking the Shanghai
World Financial Center project from a plan on paper to one of the worlds most advanced and recognizable
buildings. As the number of contracts grew, the size of the site team expanded accordingly, from a few
members at the very beginning to over 40 members in six different project units at the height of the project.
Although the organizational structure and duties of the team kept changing from initial design to managing
site construction, to installation and debugging, and finally to routine and daily maintenance the core
members remained unchanged.
The commitment and motivation of this team also stayed high, from the most junior to the most senior
winning the trust of the customer and enhancing the reputation of Johnson Controls locally, regionally and
globally.

2014 Johnson Controls, Inc. CSST-13-268

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