Facebook Manual

FACEBOOK CONFIDENTIAL AND PROPRIETARY

© Facebook, Inc. 2007. All Rights Reserved.

Facebook Subpoena / Search Warrant Guidance

This document describes the procedure for requesting data from Facebook, Inc.
and its corporate affiliates (“Facebook”) along with the types of data available.
Please note that this document is dated February 2007. If it is more than 3
months old, please contact Facebook for any updates.
This document is CONFIDENTIAL. It contains Facebook Proprietary Information.

It is intended for law enforcement only and should not be redistributed without the
express written permission of Facebook.
V1007.2.AA LAW ENFORCEMENT USE ONLY page 1 of 5

Changes in this version:

• Clarified Acceptable Use Policy
• Updated Neoprint description to include share, notes and gifts
• Updated IP log section to reflect new IP search functionality
• Added suggested subpoena language for each request category.
• Added “Special Request” section.
• Various Grammar/Formatting changes.
Facebook reserves the right to charge reasonable fees, where

permissible, to cover our costs in replying to subpoena and warrant
requests.
Acceptable Use Policy

Privacy and Integrity are cornerstones of the Facebook application and company
philosophy. Our privacy settings allow an individual to control access to their data
on the site. We actively monitor the site for accounts that try and circumvent our
privacy features, either by technical means or by providing false profile
information. In accordance with our terms of service (available at
http://www.facebook.com/terms.php), we will disable any and all accounts,
including accounts that may belong to law enforcement, which supply false or
misleading profile information or attempt to technically circumvent our privacy
measures.
Information required in your Subpoena or Warrant

In general, data retrieval is based upon a Facebook user id or group id. When the
Facebook id is not available, an email address associated with the account is
often the most useful information for locating an account. While Facebook will
accept requests without these types of information, the additional time required to
identify a particular user account will delay response substantially. In some
cases, we may not correctly identify an account without additional information.
We may purge data as part of our normal operations before we are able to
identify a particular user or group if a user id or group id is not provided.
How to find the Facebook ID

Facebook ids are intrinsic in our URLs. If you have a subject’s profile page URL,
you can find the id by looking for the string “id” in the URL and passing along the
number immediately following.
For instance, the userid for the following profile is “29445421”
http://www.facebook.com/profile.php?id=29445421

Group ids follow a similar pattern, but the string to look for is “gid”. The group id
of the following URL is 2204894392.
http://www.facebook.com/group.php?gid=2204894392
How to submit a request

Please contact our legal department at [email protected] or phone
650.543.4800 to inform us that a request may be coming, this is especially
important if you are interested in IP logs and the timeframe is approaching 30
days.
Please have as much of the following information as possible available:
Facebook User id/Group id:

Full name:
School/networks:
Birthdate:
Known email addresses:
Aim id:
Known phone numbers:
Full address:
Url to facebook profile:
Other known websites:
Known IP addresses:
We may take steps to preserve relevant data, but will not work on producing data
until a valid subpoena or warrant is received. These should be faxed to (650)
644-0239 with a followup email to [email protected] and a paper copy to:
Facebook
Attn: Legal Department
156 University Ave
Palo Alto, CA
94301
Facebook will generally respond via email. If the volume of returned data is larger
than a few megabytes, Facebook will respond via read only media (CDROM or
DVDROM). Responses will be in PDF or text formats.
Types of information available

User Neoprint
The Neoprint is an expanded view of a given user profile. A request should
specify that they are requesting a “Neoprint of user id XXXXXX”
The Neoprint contains the following elements:

• Profile Contact Information
• Mini-Feed
• Status Update History
• Shares
• Notes
• Gifts, Public and Private
• Wall Postings
• Messages
• Friend Listing, with Friends Facebook ID’s
• Groups Listing, with Facebook Group ID’s
Neoprints are delivered in pdf format. The Neoprint application is currently under
active development and results may be delivered in one or more files.
If a profile is changed or updated, deleted content is not retained, and cannot be

produced. Any messages or wall postings deleted by the user are not retained
and cannot be produced.
User Photoprint
The Photoprint is a compilation of all photos uploaded by the user that have not
been deleted, along with all photos uploaded by any user which have the
requested user tagged in them. A request should specify that they are requesting
a “Photoprint of user id XXXXXX”
Photoprints are delivered in pdf format.
Deleted photos are not retained.
User Contact Info

All user contact information input by the user and not subsequently deleted by
the user is available, regardless of whether it is visible in their profile. This
information may include the following:
Name
Birthdate
Contact email addresses
Address
City
State
Zip
Phone
Cell
Work phone
Screen name (Usually for AOL Messenger / iChat)
Website
With the exception of contact email and activated mobile numbers, Facebook
validates none of this information. A request should specify that they are

requesting “Contact information of user specified by <some other piece of contact
information>”
User contact info is delivered as a text file.

No historical data is retained.
Group Contact Info

Where a group is known, we will provide a list of users currently registered in a
group. We will also provide a pdf of the current status of the group profile page. A
request should specify that they are requesting “Contact information for group id
XXXXXX”
Group contact info is delivered as a text file. Group profiles are delivered as pdf.
No historical data is retained.
IP Logs
IP logs can be produced for a given user ID or IP address. A request should
specify that they are requesting the “IP log of user id XXXXXX” or “IP log of IP
Address xxx.xxx.xxx.xxx”
The log contains the following information:
• Script – script executed. For instance, a profile view of the url

“http://www.facebook.com/profile.php?id=29445421” would populate script
with “profile.php”
• Scriptget- additional information passed to the script. in the above
example, scriptget would contain “id=29445421”
• Userid – The Facebook user id of the account active for the request
• Viewtime – date of execution, in Pacific Time
• IP – source IP address
IP Logs are delivered as a tab delimited text file.

IP Log data is generally retained for 30 days. Although, this data source is under
active and major redevelopment and data may be retained for a longer or shorter
period.
Special Requests
The Facebook Security Team may be able to retrieve specific information not
addressed in the general categories above. Please contact Facebook if you have
a specific investigative need prior to issuing a subpoena or warrant.

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FACEBOOK CONFIDENTIAL AND PROPRIETARY

© Facebook, Inc. 2007. All Rights Reserved.

Facebook Subpoena / Search Warrant Guidance

This document is CONFIDENTIAL. It contains Facebook Proprietary Information.

V1007.2.AA LAW ENFORCEMENT USE ONLY page 1 of 5

Changes in this version:

Facebook reserves the right to charge reasonable fees, where

Acceptable Use Policy

Information required in your Subpoena or Warrant

How to find the Facebook ID

For instance, the userid for the following profile is “29445421”

V1007.2.AA LAW ENFORCEMENT USE ONLY page 2 of 5

How to submit a request

Please have as much of the following information as possible available:

Facebook User id/Group id:

Types of information available

The Neoprint contains the following elements:

V1007.2.AA LAW ENFORCEMENT USE ONLY page 3 of 5

If a profile is changed or updated, deleted content is not retained, and cannot be

User Contact Info

V1007.2.AA LAW ENFORCEMENT USE ONLY page 4 of 5

User contact info is delivered as a text file.

Group Contact Info

The log contains the following information:

• Script – script executed. For instance, a profile view of the url

IP Logs are delivered as a tab delimited text file.

V1007.2.AA LAW ENFORCEMENT USE ONLY page 5 of 5

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