A PROJECT REPORT ON

AUTOMOBILE INDUSTRY
IN INDIA
(SPECIAL FOCUS ON
BAJAJ PULSAR BIKES)

SUBMITTED TO :
Prof. Ms.Shivani Bali
(Faculty of QMM )

BY GROUP 1
NIHAREIKA SINHA
PADMADEVI
GAURANG SAHLOT
ISHA VASHIST
SIRAJ SIDDIQUI

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Student Undertaking

We have completed the Study Project titled “Bajaj Bikes-An analysis”

under the guidance of Prof. Ms. Shivani Bali. This is an original piece of
work & we have neither copied and nor submitted it earlier elsewhere.

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TABLE OF CONTENTS

1. Acknowledgement……………………………………………

2. Executive Summary…………………………………………..

3. Introduction to the problem…………………………………..

4. Rationale and Scope of Study………………………………..

5. Review of Literature…………………………………………

6. Objective of Study…………………………………………...

7. Research Methodology………………………………………

8. Company Profile……………………………………………..

9. SWOT Analysis ……………………………………………..

10. Data Analysis……………………………………………….

11. Refrences……………………………………………………
12. Questionnaire………………………………………………..

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Acknowledgement

We are extremely grateful to Ms. Shivani Bali for providing us the honor
of carrying out the project, which helped us to put our learning’s into
experience. Without her guidance we would not have been able to proceed
with our project in the right direction.

We would like to express our sincere regards to the staff of LBSIM, New
Delhi, whose help and guidance enables us to know what exactly
consumer’s preference towards television is all about.

We would also like to thank our family friends and relatives who have
helped us and supported us in all possible ways.

A Project report needs co-operation, guidance and experience of many

more other than the persons whose name appears on the cover, we would
like to thank each and everyone who have helped us in our endeavour.

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EXECUTIVE SUMMARY

(Subject to change with the progress of the project)

The project deals with the Analysis of Behavior of people regarding bikes and its different
features. The study includes a survey of various mindsets affecting the liking and disliking of
bikes. It is being done keeping in mind how these factors will affect it. This will also help the
public understand what is affecting their sale and purchase.

Introduction to the Problem

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Spread
Talking about India, the bike market is confined mainly to male gender. So market depends on the perception of
males regarding different bikes.

Preference
Though bikes all over the world are used for fun or leisure travel in India its uses are diverse, ranging from
business (pizza hut, dominos, vegetable vendors), as a family vehicle, load carrying by small time vendors and
normal expected use by youngsters. Depending upon the intended use factors like sturdity, mileage, looks etc.
dominate and guide their choices.

Rationale and Scope of Study

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To gauge the marketing behavior and analyze the data collected by using
mathematical and statistical tools to draw conclusions regarding preferences
of the customers and the sales figures in the bike segment.

Due to geographical and time constraints the scope of the study has been
limited to the Delhi and NCR region and also to Bajaj bikes as the overall 2-
wheeler segment is very large in India.

REVIEW OF LITERATURE
Article 1 – Marketing research by Jayesh Shah & Saurabh Kishore for academic purposes

OBJECTIVE : To Know The Popularity Of Brands Among Various Segments

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Findings : Overall Findings Show That Hero Honda Is The Market Leader In All The Segments
Followed By Bajaj And Tvs. Few Other Popular Brands Include Royal Enfield Among Students And
Yamaha Among Service And Business Class People.

METHODOLOGY: based on Primary data analysis

Suggestions: Indian market is still price sensitive and goes for better mileage when compared to
looks. Also brand awareness is a major factor affecting decision hence important to follow correct
campaign trail before launch of a new bike.

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Objective of the research
To find out the consumer preference level and taste across Delhi and NCR region of
different segments.

 Gauge customer taste and preference for various brands of bikes on available
parameters like mileage, style, comfort etc.

 What factors guide consumer buying behavior for bikes?

 Which is the leading brand in the market and the relative position of the
companies from consumer’s point of view?

 Identifying possible areas of improvement.

Product snapshot

HERO HONDA BAJAJ

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TVS YAMAHA

Overview of the Two Wheeler Industry – The Bike Segment

The Indian two-wheeler industry has come long way since its humble beginning in 1948 when Bajaj Auto
started importing and selling Vespa Scooters in India. Since then, the customer preferences have changed in
favor of motorcycles and gearless scooterettes that score higher on technology, fuel economy and aesthetic
appeal, at the expense of metal-bodied geared scooters and mopeds. These changes in customer preferences
have had an impact on fortunes of the players. The erstwhile leaders have either perished or have significantly
lost market share, whereas new leaders have emerged.

Rising income levels, reducing excise duties, higher loan tenure and loan-to-value offered by the financing
companies have all fuelled the growth of two-wheeler sales in the country. Besides, mounting traffic chaos and
limited parking space has also increased the demand for two-wheelers from households that can afford or
actually do own a car. India the second largest market for two wheelers in the world only after China.
Furthermore, with increasing women working population, changing social philosophy and broad-mindedness,
the penetration of two-wheelers is expected to further increase significantly.

The motorcycle has now become one most popular mode of transportation among the Indian middle class
families because of it is cost effective, economical and easy to navigate through the traffic. Moreover, the
people have started preferring bikes instead of scooters and mopeds and today bikes form a major part of the
Indian two wheelers.

Indian companies are one of the largest two wheeler manufacturers in the world. The number one bike
manufacturer in the world, Hero Honda is in close competition with the Indian manufacturer Bajaj India.

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The motorcycle industry in India has witnessed a tremendous change in the 90’s with the invention of 4 stroke
engine which makes the bikes more fuel efficient. Further companies are trying to bring in more innovations to
make the motorcycle ride more comfortable, safe and user friendly and economical.

In a nut shell the followings factors can be distinguished for the growth of motorcycle industry in India:

• Easy accessibility to cheap consumer loans

• The increase in the average income of the family.
• The reduction in duties and taxes.
• Convenience with regards to commuting as compared to the public transport system.
• Continuous innovations in technology making the bikes economic and fuel-efficient.
• The first choice among youths and teenagers.

Key players in the Bike segment :

• HERO HONDA MOTORS LTD.

• BAJAJ AUTO LTD
• TVS MOTOR COMPANY LTD.
• KINETIC MOTOR COMPANY LTD.
• YAMAHA MOTORS INDIA LTD.
• LOHIA MOTORS LTD.
• MAJESTIC MOTORS LTD.
• ROYAL ENFIELD LTD.
• HONDA MOTORS AND SCOOTERS LTD.

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RESEARCH METHODOLOGY

Research methodology usually includes how why when and from where data was collected.
Our research data was collected mainly to understand behavior amongst people of Delhi.

- PRIMARY SOURCE DATA

It is a primary source data which will include direct one 2 one collection of data from
consumers based on the above factors.
This objective will be carried out through a generalized and a standard questionnaire.

- SECONDARY DATA SOURCE

Our secondary source of data usage will be limited.
This will be used only for various details and particulars of bikes. Also we may use these data
sources for help on techniques utilized to analyze our raw data.
Again we may also utilize it for using examples to support our findings, analysis and
conclusions.
This data mainly will be collected from people with different outlooks, mindsets, age and
gender so as to give us a wider scope of study and carry out a competent enough analysis based
on our raw data

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COMPANY ANALYSED FOR REPORT: BAJAJ AUTO LTD.

PROFILE OF THE ORGANIZATION

Bajaj Auto is a major Indian automobile manufacturer. It is India's largest and the world's 4th largest two- and
three-wheeler maker. It is based in Pune, Maharashtra, with plants in Akurdi and Chakan (Pune), Waluj (near
Aurangabad) and Pantnagar in Uttaranchal. Bajaj Auto makes and exports motorscooters, motorcycles and the
auto rickshaw.

The Forbes Global 2000 list for the year 2005 ranked Bajaj Auto at 1946.

Over the last decade, the company has successfully changed its image from a scooter manufacturer to a two
wheeler manufacturer. Its product range encompasses Scooterettes, Scooters and Motorcycles. Its real growth in
numbers has come in the last four years after successful introduction of a few models in the motorcycle
segment.

The company is headed by Rahul Bajaj who is worth more than US$1.5 billion and the company worth more
than 46 billion as of January 2009.

Bajaj Auto came into existence on November 29, 1945 as M/s Bachraj Trading Corporation Private Limited. It
started off by selling imported two- and three-wheelers in India. In 1959, it obtained license from the
Government of India to manufacture two- and three-wheelers and it went public in 1960. In 1970, it rolled out
its 100,000th vehicle. In 1977, it managed to produce and sell 100,000 vehicles in a single financial year. In
1985, it started producing at Waluj in Aurangabad. In 1986, it managed to produce and sell 500,000 vehicles in
a single financial year. In 1995, it rolled out its ten millionth vehicle and produced and sold 1 million vehicles in
a year.

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Spin-offs and Acquisitions

The demerger of Bajaj Auto Ltd into three separate corporate entities—Bajaj Finserv Ltd (BFL), Bajaj Auto Ltd
(BAL), and Bajaj Holdings and Investment Ltd (BHIL)—was completed with the shares listing on May 26,
2008.

In November 2007, Bajaj Auto acquired 14.5% stake in KTM Power Sports AG (holding company of KTM
Sports motorcycles AG). The two companies have signed a cooperation deal, by which KTM will provide the
know-how for joint development of the water-cooled four-stroke 125 and 250 cc engines, and Bajaj will take
over the distribution of KTM products in India and some other Southeast Asian nations. Bajaj said it is open to
taking a majority stake in KTM and is also looking at other takeover opportunities. On the 8th of January 2008,
Managing Director Rajiv Bajaj confirmed the collaboration and announced his intention to gradually increase
Bajaj's stake in KTM to 25%.

Products

Some of the models that Bajaj makes (or has made including prototypes) are:

Scooters

• Bajaj Kristal DTSi

Cars

• Bajaj Lite concept

• Bajaj ULC (ultra-low cost)- the Tata Nano competitor.

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Motorcycles

• Bajaj Platina 100cc

• Bajaj Platina 125 DTS-Si
• Bajaj Discover 135 DTS-i
• Bajaj XCD 125 DTS-Si
• Bajaj XCD 135 DTS-Si
• Bajaj Pulsar 150 DTSi
• Bajaj Pulsar 180 DTSi
• Bajaj Pulsar 220 DTS-i
• Bajaj Avenger 200 DTS-i

Competitors

HERO HONDA

Hero Honda Motors Ltd. is a popular motorcycle company in India. This company, started in 1984, was a
successful joint venture between Hero Cycles and Honda Motor Company of Japan.

Since the commencement of the company, Hero Honda has manufactured and sold more than 15 million
motorcycles. The company has established a niche in the competitive Indian and international market for
manufacturing low maintenance and high fuel efficient motorcycles. It’s the no. 1 two wheeler mfg. in the
world.

ROYAL ENFIELD

When it comes to Indian motorcycle, Royal Enfield hits the mind of every Indian motorcycle lovers because it
is one of the premier bike companies in India. This company was founded by the son of George Townsend in
1851 and was further taken over by Albert Edie and R.W. Smith in 1891.

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T.V.S MOTORS

TVS Motor Company Ltd and Yamaha Motor India Ltd also have carved a niche in the Indian motorcycle
market. TVS Motor Company, established by T. V. Sundaram Iyengar in 1911, is believed to be the third
largest manufacturer of two-wheeler in India.

TVS came up with the first two-seater moped in 1980 that eventually defined the dominion of personal
transportation in India. This company entered into a joint venture with Suzuki Motor Corporation of Japan in
1982. This collaboration was the first company to introduce a 100-cc motorcycle in the markets of India

YAMAHA

Yamaha Motor India Ltd. is continuously making efforts to break down the competitive two wheeler market in
India and win the battle with its business strategies. The business strategies and principles of this company is
customer fulfillment through quality service, research and development for introducing high end motorcycles
and optimization of the working system

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S.W.O.T ANALYSIS-
STRENGTHS WEAKNESSES

• Product design and development • Hasn't employed the excess cash

capabilities. for long.
• Extensive R & D focus. • Still has no established brand to
• Widespread distribution network. match Hero Honda's Splendor in

• High performance products across commuter segment.

all categories. • Not a global player in spite of huge

• High export to domestic sales volumes.

ratio. • Not a globally recognizable brand

• Great financial support network (unlike the JV partner Kawasaki)

(For financing the automobile)

• High economies of scale.
• High economies of scope.

• Highly experienced management

OPPORTUNITIES THREATS

• Double-digit growth in two- • The competition catches-up any

wheeler market. new innovation in no time.
• Untapped market above 180 cc in • Threat of cheap imported
motorcycles. motorcycles from China.
• More maturity and movement • Margins getting squeezed from
towards higher-end motorcycles. both the directions (Price as well
• The growing gearless trendy as Cost)
scooters and scooterette market.

• Growing world demand for entry-

level motorcycles especially in
emerging markets.

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DATA Analysis

Various techniques have to be applied on the gathered data to actually make sense of it.
Some of these which can be used are as follows :
• Sampling techniques
• Primary Data Source Collection and Analysis
• Mean, Mode, Median
• Graphical methods
• Histograms, Bar charts, Pie charts etc.
• Various analysis of Frequencies
• Standard Deviation
Thus above methods listed are the most contemporary and useful in sensible comprehension of
data.

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Questionnaire for Bike Customers
(The findings of this survey will be used only for academic purposes by the students of Lal Bahadur Shastri
Institute of Management,New delhi)

Name of the customer

Age :

• 18-24
• 24-30
• 30-36
• ABOVE 36

WHICH BIKE DO YOU OWN PRESENTLY ?

ANUAL HOUSEHOLD INCOME

• <I LAKH
• 1-3 LAKH
• 3-5 LAKH
• 5-10 LAKH
• >10 LAKH

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WHAT IS THE PURPOSE OF YOUR BIKE?

(RATE ON 5 POINT SCALE-5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

OFFICE

1 2 3 4 5

LOWEST HIGHEST

TRAVELLING

1 2 3 4 5

LOWEST HIGHEST

HOUSEHOLD

1 2 3 4 5

LOWEST HIGHEST

ADVENTURE

1 2 3 4 5

LOWEST HIGHEST

OTHER
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1 2 3 4 5

LOWEST HIGHEST

PLEASE SPECIFY THE OTHER FACTOR

RATE THE KEY FACTORS WHICH AFFECTED YOUR BUYING DECISION?

(5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

MILEAGE

1 2 3 4 5

LOWEST HIGHEST

LOOKS

1 2 3 4 5

LOWEST HIGHEST

BRAND

1 2 3 4 5

LOWEST HIGHEST

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SERVICE

1 2 3 4 5

LOWEST HIGHEST

PRICE

1 2 3 4 5

LOWEST HIGHEST

WHICH OF THE FOLLOWING INFLUENCES YOUR PURCHASE DECISION?

(RATE ON 5 POINT SCALE-5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

FRIENDS

1 2 3 4 5

LOWEST HIGHEST

FAMILY

1 2 3 4 5

LOWEST HIGHEST

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DEALER

1 2 3 4 5

LOWEST HIGHEST

ADVERTISEMENT

1 2 3 4 5

LOWEST HIGHEST

OTHER FACTORS

1 2 3 4 5

LOWEST HIGHEST

PLEASE SPECIFY THE OTHER FACTOR

WHICH OF THE FOLLOWING MEDIA ARE YOU MOST LIKELY TO NOTICE AN

ADVERTISEMENT ?

(RATE ON 5 POINT SCALE-5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

TELEVISION

1 2 3 4 5

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LOWEST HIGHEST

HOARDINGS

1 2 3 4 5

LOWEST HIGHEST

PRINT MEDIA

1 2 3 4 5

LOWEST HIGHEST

INTERNET

1 2 3 4 5

LOWEST HIGHEST

OTHERS

1 2 3 4 5

LOWEST HIGHEST

IF OTHERS PLEASE SPECIFY

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WHICH BRAND NAME DO YOU FIND EASY TO RECALL?

(RATE ON 5 POINT SCALE-5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

BAJAJ

1 2 3 4 5

LOWEST HIGHEST

HERO HONDA

1 2 3 4 5

LOWEST HIGHEST

YAMAHA

1 2 3 4 5

LOWEST HIGHEST

HONDA

1 2 3 4 5

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LOWEST HIGHEST

TVS

1 2 3 4 5

LOWEST HIGHEST

RATE THE BIKES ON THE BASIS OF YOUR PREFERENCE?

(RATE ON 5 POINT SCALE-5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

PULSAR

1 2 3 4 5

LOWEST HIGHEST

APACHE

1 2 3 4 5

LOWEST HIGHEST

F-Z 150

1 2 3 4 5

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LOWEST HIGHEST

HUNK

1 2 3 4 5

LOWEST HIGHEST

ANY OTHER

1 2 3 4 5

LOWEST HIGHEST

IF OTHER,PLEASE SPECIFY

RATE YOUR PERCEPTION ABOUT PULSAR ON THE FOLLOWING FACTORS-

(RATE ON 5 POINT SCALE-5 BEING THE HIGHEST AND 1 BEING THE LOWEST )

STYLE

1 2 3 4 5

LOWEST HIGHEST

POWER

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1 2 3 4 5

LOWEST HIGHEST

PERFORMANCE

1 2 3 4 5

LOWEST HIGHEST

VALUE

1 2 3 4 5

LOWEST HIGHEST

BRAND

1 2 3 4 5

LOWEST HIGHEST

Submit

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