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Driveablity

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Salah Edeen Al-Ardah
The customer is reporting issues with their vehicle's drivability and is providing additional details to explain the problem. Specifically, the engine is idling roughly, fluctuating, or hesitating. The problem occurs sometimes, about once or twice a week, especially when the engine is warming up and the outside temperature is warm. The check engine light is also on, and was on in the past month as well.

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Attribution Non-Commercial (BY-NC)

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33 views2 pages

Driveablity

Uploaded by

Salah Edeen Al-Ardah
The customer is reporting issues with their vehicle's drivability and is providing additional details to explain the problem. Specifically, the engine is idling roughly, fluctuating, or hesitating. The problem occurs sometimes, about once or twice a week, especially when the engine is warming up and the outside temperature is warm. The check engine light is also on, and was on in the past month as well.

Copyright:

Attribution Non-Commercial (BY-NC)

Available Formats

Download as PDF, TXT or read online on Scribd
Download as pdf or txt
Download as pdf or txt
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DRIVABILITY

Customer Name: _________________

Date:____________ RO#: __________

Please check all applicable boxes and fully describe the condition that applies to your vehicle:

1. THIS IS THE PROBLEM

2. IT OCCURS AS FOLLOWS

__ Hard starting
__ Engine cranks
__ No crank
__ Idle is rough
__ Idle is high
__ Idle fluctuates
__ Engine hesitates or stumbles
__ Engine backfires or makes popping noise
__ Engine missfires or skips
__ Poor MPG
_________ MPG before ________ MPG now
__ Other, please describe ___________________
_________________________________________

The problem occurs


__ Always
__ Sometimes (once or twice a week)
__ Rarely ( once or twice a month)
__ Just started
__ Has happened since the car was new

2. CHECK ENGINE LIGHT IS ON

Outside temperature was


__ Cold
__ Warm
__ Hot
__ Humid or raining
__ Other, please describe ___________________
_________________________________________

__ Check engine light is on


__ Check engine light was on during the past
month
__ Check engine light goes on and off
What was the last service performed on the car?
_________________________________________
Has the check engine light been on before?
__ Yes __ No
If so, when? __________________________date

Engine temperature
__ Cold
__ While warming up
__ Normal operating temperature
__ Hot

__ All of the above

Driving conditions
__ Accelerating
__ Hard __ Medium __ Light
__ Decelerating
__ Cruising
__ Cornering

Additional Information__________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

__________

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