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Create more value than you ever thought possible. From on-demand resources and tailored support to expert advisory services and hands-on implementation, Salesforce Customer Success provides everything you need to bring your vision to life‌ — ‌with guidance from the people who know our products best.

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Salesforce Customer Success FAQ

Customer Success offers self-service resources and expert services from our CRM, AI, and data experts with a special focus on Agentforce, our AI-powered agent solution, through:

Success Plans: Three levels to help you get the most out of Salesforce, including tools to enhance your use of Agentforce with dedicated support.

Professional Services: Comprehensive advisory and implementation services, including Agentforce deployments from Salesforce's leading consultants.

Salesforce Customer Success maximizes your ROI, drives user adoption, and provides solutions like Agentforce Activator to accelerate your business goals. With proactive support and data-driven insights, we ensure long-term growth and seamless integration. Access to our product experts ensures your business achieves your set goals.

As a Salesforce customer, you immediately have access to our Standard Success Plan, which includes essential resources to help you get the most out of Agentforce. For more advanced support, such as optimizing Agentforce, connect with your Account Executive to explore the best solutions for your business needs.

Success is unique to your organization, and Customer Success is here to help you achieve your goals. Whether you're focused on measurable results, AI adoption with Agentforce, or overall business growth, we provide the expertise and resources to support you every step of the way.

Customer Success offers everything you need to get started with Agentforce—from free resources like Trailhead to Success Plans that provide on-demand tools and tailored support. For customized solutions, Salesforce Professional Services can quickly deploy an agent aligned with your company’s goals. Learn more about Agentforce Activator.