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Hear from Salesforce leaders on how to create and deploy Agentforce agents.
Register nowIntegration is the foundation for actionable AI, and with MuleSoft, Agentforce agents can take action anywhere. 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MuleSoft was founded in 2006 based on the idea that connecting applications should be easy. Today, IT environments are more complex than ever before, and MuleSoft has emerged as the leading unified platform for integration, automation, and API management. MuleSoft provides easy-to-use tools to connect systems and data from anywhere — on-premises, cloud, or hybrid.\n
Using MuleSoft, both IT and business users can do more with less, quickly creating AI-powered workflows and integrations that enable the creation of efficient growth and differentiated customer experiences.\n","kind":"card_faq-qna","id":"1691508978647_t34"},{"headline":"How is MuleSoft different from other integration and automation solutions? ","description":"
Over a decade ago, MuleSoft was the first to introduce the world to API-led connectivity, and redefined integration for IT. Over time, we've expanded our product portfolio to include automation, API management, and AI, because we recognize that end-to-end digital transformation is dependent on accessing these capabilities on a single, unified platform.\n MuleSoft is now the trusted solution in the market. We’re Leaders in both the Gartner Magic Quadrant for Enterprise iPaaS and Full Lifecycle API Management, and Visionary in the Gartner Magic Quadrant for Robotic Process Automation (RPA).\n Additionally, MuleSoft has quickly risen to become one of the fastest growing Salesforce cloud products by driving meaningful results and value for Trailblazers across industries.\n","kind":"card_faq-qna","id":"1699282480484_1tc"},{"headline":"Does MuleSoft integrate non-Salesforce systems? ","description":" The average enterprise has data siloed across over 900 systems, and only one-third of those are integrated.\n In order to make the Customer360 vision a reality, you must be able to bring all of your customer data to bear, and to leverage all of your siloed systems and applications. With MuleSoft, customers can quickly connect to any system, both inside and outside of Salesforce.\n","kind":"card_faq-qna","id":"1699282495940_ud4"},{"headline":"What are the advantages for Salesforce customers who use MuleSoft?","description":" Together, MuleSoft and Salesforce offer customers access to MuleSoft integration and automation, without leaving the Salesforce Platform. For example, directly from your Salesforce instance, you can invoke MuleSoft APIs, Composer Flows, or RPA bots. At MuleSoft, we pioneered the concept of composability as the foundation for successful innovation strategies. The goal of this integration approach is to reduce complexity and increase agility using standardized, reusable building blocks — like APIs — to build new experiences, products, and services instead of writing custom code or starting from scratch with every project.\n MuleSoft combines our technology with best-in-class methodologies to help customers reduce complexity and reimagine customer experience.\n","kind":"card_faq-qna","id":"1702647609910_cuo"},{"headline":"Is MuleSoft expensive?","description":" MuleSoft is often compared to lower cost competitors that only offer basic solutions in one area: integration, automation, or API management. Unlike these point solutions, MuleSoft is a market leader, providing a unified platform with robust capabilities across all three categories. Hear from Salesforce leaders on how to create and deploy Agentforce agents. Integration is the foundation for actionable AI, and with MuleSoft, Agentforce agents can take action anywhere. Seamlessly integrate any system, orchestrate complex workflows, and secure mission critical APIs to extend the power of Agentforce across your IT environment. With the rise of generative AI and AI agents, data is the new currency. To move the business forward, companies must scale API adoption to bring all their disparate data to bear across the Salesforce Platform. But it doesn’t stop there. You need the ability to democratize automation and take action on your data. This is why Salesforce customers trust MuleSoft’s unified integration, automation, and API management platform to close data silos and power agent action across teams, technologies, and systems. Enable agent connectivity and discoverability with integrated systems, models, and applications. With an extensive library of prebuilt connectors for critical enterprise applications, databases, protocols, and industry standards, connectivity has never been easier. These connectors are fully maintained and ready to use, which means that teams can spend less time developing and more time innovating. A flexible, integrated foundation can take on any AI strategy. Orchestrate all your systems, spanning legacy and modern applications, on-premises databases, cloud-based SaaS, and more. MuleSoft’s intuitive design tools make it easy to quickly create the perfect solution for your needs, without sacrificing quality or functionality. And with the ability to reuse assets and best practices from previous projects, each new venture will be accomplished with greater speed, ease, and precision. Empower developers and business users to automate workflows across any system or touchpoint, using natural language prompts and no-code to pro-code tools. Use natural language prompts and no-code to pro-code tools to automate any process or subprocess quickly. Get to value faster by reusing components like bots, connectors, workflows, and APIs. Oversee processes from end to end, using rich enterprise features to manage process state and to allocate work across teams. Then, optimize workflows with the ability to identify bottlenecks and process issues. Initiate processes from anywhere that your teams are working, like Salesforce, Slack, or email. Automatically collect data, using interactive forms that respond to real-time human inputs to trigger integrations and automations. Centrally manage, govern and secure your data and APIs, from anywhere, as you build new experiences, products, and services. Jumpstart application and automation delivery by discovering and building APIs using diverse protocols. With a single pane of glass across all of your APIs, your teams can reuse APIs, decrease redundancies, and accelerate delivery. Govern every API, in any environment, without adding development overhead. Define and ensure APIs conform to best practices and industry standards. Manage any service — no matter the size, language, or cloud — with a flexible and ultrafast gateway. Control access to LLM APIs in terms of frequency, authorization, and sensitive data detection. Maximize the value of your APIs by driving adoption and engagement across API communities. Start fast and realize immediate value with a single, unified solution for integration and APIs. Effortlessly automate repetitive tasks with an integrated Robotic Process Automation (RPA) solution. Connect data and applications to Salesforce quickly and easily with clicks, not code, without leaving the Salesforce Platform. Fast-track work between people and departments by automating multiuser processes. Download a complimentary copy of the 2024 Gartner® Magic Quadrant™ for iPaaS and see why MuleSoft has been named a Leader for the 9th consecutive year. Download a complimentary copy of the 2024 Gartner® Magic Quadrant™ for API Management and see why MuleSoft has been named a Leader for the 9th consecutive year. Download a complimentary copy of The Forrester Wave™: API Management Software, Q3 2024 and see why MuleSoft has been named a Leader. Read the insights from over 1,050 IT leaders in the “2025 Connectivity Benchmark Report.” Learn how MuleSoft unleashes the power of Salesforce’s Customer 360 by unlocking, unifying, and securing data. Hear from Dior, Aston Martin, NVIDIA, and Salesforce CIO Juan Perez on laying the groundwork for AI. Try MuleSoft Anypoint Platform free for 30 days. No credit card, no installations. Tell us a bit more so the right person can reach out faster. Get the latest research, industry insights, and product news delivered straight to your inbox. MuleSoft was founded in 2006 based on the idea that connecting applications should be easy. Today, IT environments are more complex than ever before, and MuleSoft has emerged as the leading unified platform for integration, automation, and API management. MuleSoft provides easy-to-use tools to connect systems and data from anywhere — on-premises, cloud, or hybrid. Using MuleSoft, both IT and business users can do more with less, quickly creating AI-powered workflows and integrations that enable the creation of efficient growth and differentiated customer experiences. Over a decade ago, MuleSoft was the first to introduce the world to API-led connectivity, and redefined integration for IT. Over time, we've expanded our product portfolio to include automation, API management, and AI, because we recognize that end-to-end digital transformation is dependent on accessing these capabilities on a single, unified platform. MuleSoft is now the trusted solution in the market. We’re Leaders in both the Gartner Magic Quadrant for Enterprise iPaaS and Full Lifecycle API Management, and Visionary in the Gartner Magic Quadrant for Robotic Process Automation (RPA). Additionally, MuleSoft has quickly risen to become one of the fastest growing Salesforce cloud products by driving meaningful results and value for Trailblazers across industries. The average enterprise has data siloed across over 900 systems, and only one-third of those are integrated. In order to make the Customer360 vision a reality, you must be able to bring all of your customer data to bear, and to leverage all of your siloed systems and applications. With MuleSoft, customers can quickly connect to any system, both inside and outside of Salesforce. Together, MuleSoft and Salesforce offer customers access to MuleSoft integration and automation, without leaving the Salesforce Platform. For example, directly from your Salesforce instance, you can invoke MuleSoft APIs, Composer Flows, or RPA bots. At MuleSoft, we pioneered the concept of composability as the foundation for successful innovation strategies. The goal of this integration approach is to reduce complexity and increase agility using standardized, reusable building blocks — like APIs — to build new experiences, products, and services instead of writing custom code or starting from scratch with every project. MuleSoft combines our technology with best-in-class methodologies to help customers reduce complexity and reimagine customer experience. MuleSoft is often compared to lower cost competitors that only offer basic solutions in one area: integration, automation, or API management. Unlike these point solutions, MuleSoft is a market leader, providing a unified platform with robust capabilities across all three categories.
Additionally, MuleSoft and Salesforce offer customers the ability to accelerate delivery using hundreds of pre-built connectors and accelerators.\n","kind":"card_faq-qna","id":"1699282498160_ffi"},{"headline":"How will MuleSoft reduce the complexity of my existing architecture? ","description":"
What’s more, MuleSoft has evolved its pricing and packaging to lower the barrier to entry, and to provide increased flexibility based on customer needs.\n","kind":"card_faq-qna","id":"1702647633000_dam"}]}]}],"path":"/mulesoft","urlLoc":"us","curHref":"/mulesoft/","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"}],
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MuleSoft FAQ
Additionally, MuleSoft and Salesforce offer customers the ability to accelerate delivery using hundreds of pre-built connectors and accelerators.
What’s more, MuleSoft has evolved its pricing and packaging to lower the barrier to entry, and to provide increased flexibility based on customer needs.