APIを通じてAIエージェントのアクションを可能に
連携は実践的なAIの基盤です。MuleSoftによってAgentforceのAIエージェントはあらゆる領域でアクションを実行できるようになります。あらゆるシステムをシームレスに連携し、複雑なワークフローをオーケストレーションし、ミッションクリティカルなAPIのセキュリティを確保して、IT環境全体にAgentforceのパワーを拡張できます。
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生成AIとAIエージェントの登場により、データは新たな通貨となりました。ビジネスを前進させるには、企業はAPIの導入規模を拡大して、さまざまなデータをAgentforce 360 Platform全体に集約する必要があります。\n
しかし、それだけではありません。自動化を普及させ、データに基づいて行動を起こす力が求められています。
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Dior社、Aston Martin社、NVIDIA社、SalesforceのCIOであるフアン・ペレスがAIの基礎の構築について語ります。\n","link_1":{"label":"基調講演を見る","variant":"text","url":"https://www.salesforce.com/jp/plus/experience/dreamforce_2024/series/it_at_dreamforce_2024/episode/episode-s1e18","ariaLabel":""},"kind":"card_resource","id":"1670625781948_gt3"}],"path":"/mulesoft","urlLoc":"jp","curHref":"/jp/mulesoft/?bc=DB","curLocale":"ja-jp","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","seoOptions":{"eager_load_images":false}},{"id":"1717091408122_guu_844412","name":"sf/contactus","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing_bottom":true,"minimize_blade_spacing":true,"experiment_type":"content","headline":"イノベーションの旅をMuleSoftで始めましょう","blade_background_type":{"blade_background_image":{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?w=1024","alt":"","title":"2024/02/jp-contact-us-footer-3200x1196-1.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?resize=300,112","width":300,"height":112},{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?resize=768,287","width":768,"height":287},{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?resize=1024,383","width":1024,"height":383},{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?resize=1536,574","width":1536,"height":574},{"src":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg?resize=2048,765","width":2048,"height":765}],"width":1024,"height":383,"file_url":"https://wp.sfdcdigital.com/ja-jp/wp-content/uploads/sites/13/2024/02/jp-contact-us-footer-3200x1196-1.jpg"},"kind":"standard_background","blade_background_color":"234, 245, 254"}},"media_items":[{"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/screen.svg"},"headline":"まずは無料トライアルを","description":"
MuleSoft Anypoint Platformの30日間無料トライアルをお試しください。クレジットカード情報やインストールは不要です。\n","link":{"typeOptions":{"kind":"standard"},"variant":"text","label":"無料トライアル","url":"https://anypoint.mulesoft.com/login/signup?apintent=sfdc","target":"_blank","ariaLabel":""},"kind":"card_contactus","id":"1717091408082_lxj"},{"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg"},"headline":"エキスパートへのご相談","description":"
ご要望に合わせて適切な担当者がご連絡いたしますので、詳しい内容をお知らせください。\n","link":{"label":"お問い合わせ","variant":"text","url":"https://www.mulesoft.com/contact?utm_source=salesforce&utm_medium=referral&utm_campaign=sfdcpdp","target":"_blank","ariaLabel":""},"kind":"card_contactus","id":"1717091408084_13cb"},{"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg"},"headline":"最新情報をお届け","description":"
最新の調査、業界のインサイト、製品ニュースをメールでお届けします。\n","link":{"label":"ニュースレターに登録","variant":"text","url":"https://www.salesforce.com/jp/form/other/role-based-newsletter/?d=pb","target":"_blank","ariaLabel":""},"kind":"card_contactus","id":"1699279856005_195p"}],"path":"/mulesoft","urlLoc":"jp","curHref":"/jp/mulesoft/?bc=DB","curLocale":"ja-jp","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","seoOptions":{"eager_load_images":false}},{"id":"1691508978479_9la","name":"sf/faq","attributes":{"audience_segment":["customer","prospect"],"experiment_type":"content","headline":"MuleSoftに関するよくある質問","blade_background_type":{"blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?w=1024","alt":"","title":"2023/04/background-sales-cloud-pricing-3.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=300,51","width":300,"height":51},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=768,129","width":768,"height":129},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=1024,172","width":1024,"height":172},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=1536,259","width":1536,"height":259},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp?resize=2048,345","width":2048,"height":345}],"width":1024,"height":172,"file_url":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/background-sales-cloud-pricing-3.webp"},"kind":"standard_background","blade_background_color":"234, 245, 254","blade_background_shape":"concave"}},"tab_items":[{"label":"MuleSoftのよくある質問","kind":"card_faq-category","id":"1691508978544_12gu","content":[{"kind":"accordion_group","id":"1732186781315_WMDK","accordions":[{"headline":"MuleSoftとは何ですか?","description":"
MuleSoftは、アプリケーションの接続は簡単であるべきだという考えに基づいて2006年に設立されました。今日、IT環境はかつてないほど複雑化しています。MuleSoftは、統合、自動化、API管理のための主要な統合プラットフォームとして登場しました。MuleSoftでは、オンプレミス、クラウド、ハイブリッドのどこからでもシステムとデータを接続できる使いやすいツールを提供しています。\n
MuleSoftを使用することで、ITユーザーもビジネスユーザーも、より少ないリソースでより多くのことができるようになり、効率的な成長と差別化された顧客体験の創造を可能にする、AIを活用したワークフローと統合を迅速に作成できます。\n","kind":"card_faq-qna","id":"1691508978647_t34"},{"headline":"MuleSoftは他の統合および自動化ソリューションとどのように異なりますか? ","description":"
MuleSoftでは、10年以上も前に、世界で初めてAPI主導の接続性を導入し、ITの統合を再定義しました。MuleSoftでは、エンドツーエンドのデジタルトランスフォーメーションは、これらの機能を単一の統合プラットフォーム上で利用できるかどうかにかかっていることを認識しているため、自動化、API管理、AIを含む製品ポートフォリオを時間をかけて拡大してきました。\n MuleSoftは今や市場で信頼されるソリューションとなっています。MuleSoftは、ガートナーのマジック・クアドラント「API管理部門」でリーダーに、「ロボティックプロセスオートメーション(RPA)部門」でビジョナリーに選定されました。\n さらに、MuleSoftは、さまざまな業界のTrailblazersに有意義な成果と価値をもたらし、急速に成長しているSalesforceのクラウド製品の1つとなっています。\n","kind":"card_faq-qna","id":"1699282480484_1tc"},{"headline":"MuleSoftはSalesforce以外のシステムも統合できますか? ","description":" 平均的な企業では、900以上のシステムにデータがサイロ化されており、そのうち統合されているのは3分の1だけです。\n Customer 360のビジョンを実現するには、すべての顧客データを活用し、サイロ化されたシステムやアプリケーションをすべて活用できるようにする必要があります。MuleSoftを利用すれば、Salesforceの内外を問わず、あらゆるシステムにすばやく接続できます。\n","kind":"card_faq-qna","id":"1699282495940_ud4"},{"headline":"MuleSoftを利用するSalesforceのお客様にとってのメリットは何ですか?","description":" MuleSoftとSalesforceが連携することで、Agentforce 360 Platformを離れることなく、MuleSoftのの統合を自動化してアクセスできます。たとえば、Salesforceインスタンスから直接、MuleSoft API、Composer Flows、RPAボットを呼び出すことができます。 SalesforceはMuleSoftを通じて、成果を上げるイノベーション戦略の基盤となるコンポーザビリティの概念を先駆けて提唱しました。この連携アプローチの目標は、複雑性を軽減し、機敏性を高めることです。APIのような標準化された再利用可能なビルディングブロックを使用して、カスタムコードを記述したり、プロジェクトごとにゼロから開始することなく、新たな体験、製品、サービスを構築します。\n 当社のテクノロジーとクラス最高の方法論が融合したMuleSoftを活用すれば、お客様は複雑さを軽減し、顧客体験を一新することができます。\n","kind":"card_faq-qna","id":"1702647609910_cuo"},{"headline":"MuleSoftは高いですか?","description":" MuleSoftは、統合、自動化、API管理という1つの分野で基本的なソリューションしか提供していない低コストの競合他社と比較されることがよくあります。しかし、これらの製品とは異なり、MuleSoftは市場をリードする製品であり、3つのカテゴリすべてにおいて強力な機能を備えた統一プラットフォームを提供します。 連携は実践的なAIの基盤です。MuleSoftによってAgentforceのAIエージェントはあらゆる領域でアクションを実行できるようになります。あらゆるシステムをシームレスに連携し、複雑なワークフローをオーケストレーションし、ミッションクリティカルなAPIのセキュリティを確保して、IT環境全体にAgentforceのパワーを拡張できます。 生成AIとAIエージェントの登場により、データは新たな通貨となりました。ビジネスを前進させるには、企業はAPIの導入規模を拡大して、さまざまなデータをAgentforce 360 Platform全体に集約する必要があります。 しかし、それだけではありません。自動化を普及させ、データに基づいて行動を起こす力が求められています。 連携されたシステム、モデル、アプリケーションによってAIエージェントの接続性と検出可能性を確保できます。 重要なエンタープライズアプリケーション、データベース、プロトコル、業界標準に対応した標準搭載のコネクターの広範なライブラリにより、これまでになく接続が容易になりました。これらのコネクターは完全にメンテナンスされており、すぐに使用できる状態になっているため、チームは開発に費やす時間を減らし、多くの時間をイノベーションに費やすことができます。 柔軟で統合された基盤により、あらゆるAI戦略に対応できます。レガシーアプリケーションと最新のアプリケーション、オンプレミスデータベース、クラウドベースのSaaSなど、すべてのシステムをオーケストレーションします。 MuleSoftには直感的に使えるデザインツールが搭載されているので、お客様は品質や機能を犠牲にすることなく、ニーズに最適なソリューションをすばやく簡単に構築できます。以前のプロジェクトの資産とベストプラクティスを再利用できるため、新たな事業も迅速、簡単、正確に達成できます。 自然言語プロンプトとノーコードからプロコードのツールを活用して、あらゆるシステムのワークフローを自動化できるよう、開発者やビジネスユーザーを支援します。 自然言語のプロンプトとノーコードを使用して、あらゆるプロセスやサブプロセスをすばやく自動化するプロコードツールを作成します。ボット、コネクター、ワークフロー、APIなどのコンポーネントを再利用することで、迅速に価値を創出します。 豊富なエンタープライズ機能を使用してプロセスの状態を管理し、チーム間で作業を割り当て、プロセスをエンドツーエンドで監視します。次に、ボトルネックとプロセスの問題を特定する機能を使用してワークフローを最適化します。 Salesforce、Slack、メールなど、チームが作業している場所であればどこからでもプロセスを開始できます。入力するとリアルタイムに応答するインタラクティブなフォームを使用して、データを自動的に収集し、統合と自動化をトリガーします。 データとAPIを一元的に管理、制御、保護しながら、どこからでも新たな体験、製品、サービスを構築します。 さまざまなプロトコルを使用してAPIを検出および構築し、アプリケーションと自動化の提供を迅速化します。すべてのAPIを一元管理できるため、チームはAPIを再利用し、冗長性を軽減し、迅速に提供できます。APIカタログを通じて、Agentforceで使用するAPIを簡単に共有できます。 開発のオーバーヘッドを増やすことなく、あらゆる環境ですべてのAPIを管理します。APIを定義し、ベストプラクティスと業界標準に準拠していることを確認します。 柔軟で超高速のゲートウェイにより、規模、言語、クラウドに関係なく、あらゆるサービスを管理します。アクセス頻度、認証、機密データ保護の観点から、LLM APIへのアクセスを制御します。 APIコミュニティ全体での導入とエンゲージメントを促進し、APIの価値を最大限に高めます。 統合とAPIのための単一で統一されたソリューションをすぐに導入し、価値を実感してください。 ビジネスチームがワークフローを自動化し、アプリとデータを簡単に接続できるようにします。 Agentforceを拡張して、ビジネス全体でセキュアにアクションを実行できます。 複数ユーザーのプロセスを自動化することにより、異なる部署をまたがるプロセスを迅速化します。 データのロック解除、統合、保護により、MuleSoftがSalesforceのCustomer 360の力をどのように最大限に引き出しているかご覧ください。 MuleSoft Anypoint Platformの30日間無料トライアルをお試しください。クレジットカード情報やインストールは不要です。 ご要望に合わせて適切な担当者がご連絡いたしますので、詳しい内容をお知らせください。 最新の調査、業界のインサイト、製品ニュースをメールでお届けします。 MuleSoftは、アプリケーションの接続は簡単であるべきだという考えに基づいて2006年に設立されました。今日、IT環境はかつてないほど複雑化しています。MuleSoftは、統合、自動化、API管理のための主要な統合プラットフォームとして登場しました。MuleSoftでは、オンプレミス、クラウド、ハイブリッドのどこからでもシステムとデータを接続できる使いやすいツールを提供しています。 MuleSoftを使用することで、ITユーザーもビジネスユーザーも、より少ないリソースでより多くのことができるようになり、効率的な成長と差別化された顧客体験の創造を可能にする、AIを活用したワークフローと統合を迅速に作成できます。 MuleSoftでは、10年以上も前に、世界で初めてAPI主導の接続性を導入し、ITの統合を再定義しました。MuleSoftでは、エンドツーエンドのデジタルトランスフォーメーションは、これらの機能を単一の統合プラットフォーム上で利用できるかどうかにかかっていることを認識しているため、自動化、API管理、AIを含む製品ポートフォリオを時間をかけて拡大してきました。 MuleSoftは今や市場で信頼されるソリューションとなっています。MuleSoftは、ガートナーのマジック・クアドラント「API管理部門」でリーダーに、「ロボティックプロセスオートメーション(RPA)部門」でビジョナリーに選定されました。 さらに、MuleSoftは、さまざまな業界のTrailblazersに有意義な成果と価値をもたらし、急速に成長しているSalesforceのクラウド製品の1つとなっています。 平均的な企業では、900以上のシステムにデータがサイロ化されており、そのうち統合されているのは3分の1だけです。 Customer 360のビジョンを実現するには、すべての顧客データを活用し、サイロ化されたシステムやアプリケーションをすべて活用できるようにする必要があります。MuleSoftを利用すれば、Salesforceの内外を問わず、あらゆるシステムにすばやく接続できます。 MuleSoftとSalesforceが連携することで、Agentforce 360 Platformを離れることなく、MuleSoftのの統合を自動化してアクセスできます。たとえば、Salesforceインスタンスから直接、MuleSoft API、Composer Flows、RPAボットを呼び出すことができます。
さらに、MuleSoftとSalesforceに標準搭載された何百ものコネクターとアクセラレータを使用すれば、デリバリーの時間を大幅に短縮できます。\n","kind":"card_faq-qna","id":"1699282498160_ffi"},{"headline":"MuleSoftでは、既存のアーキテクチャの複雑性を軽減しますか? ","description":"
さらにMuleSoftでは参入障壁を下げ、お客様のニーズに基づいて柔軟性を高めるような価格設定とパッケージングをご用意しました。\n","kind":"card_faq-qna","id":"1702647633000_dam"}]}]}],"path":"/mulesoft","urlLoc":"jp","curHref":"/jp/mulesoft/?bc=DB","curLocale":"ja-jp","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","seoOptions":{"eager_load_images":false}}],
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APIを通じてAIエージェントのアクションを可能に
市場をリードするプラットフォームと実証済みの方法論により、価値実現までの時間を短縮します。
Agentforceを支える唯一のネイティブ連携プラットフォーム
だからこそ、Salesforceのお客様は、データのサイロ化をなくし、チーム、テクノロジー、システムを横断するエンドツーエンドのプロセスを自動化するMuleSoftの統合、自動化、API管理プラットフォームを信頼しているのです。
AIエージェント対応の基盤を構築
データを活用し、行動に移しましょう
APIセキュリティとガバナンスでイノベーションを拡大
MuleSoftの統合、自動化、API管理ソリューションのご紹介
MuleSoft Anypoint Platform
MuleSoft for Flow: Integration
Agentforce向けMuleSoft
Salesforce Flow
MuleSoftを使用した顧客体験変革の成功事例
MuleSoftは、当社のITチームがレガシーテクノロジーと最新のプラットフォームを統合できるようにするうえで、非常に重要な役割を果たしました。今では、顧客一人ひとりを一元的に把握できるようになりました。また、新しいソリューションでは、数週間かかっていた顧客のオンボーディングがわずか24分で完了します」
小売業における最新のトレンドやインサイト、話題がここに
SalesforceとMuleSoftの連携:覚えておきたい9つのヒント
イノベーションの旅をMuleSoftで始めましょう
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さらに、MuleSoftとSalesforceに標準搭載された何百ものコネクターとアクセラレータを使用すれば、デリバリーの時間を大幅に短縮できます。