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Operational Resilience: Beyond the Checklists
Discipline: Operational Risk, Risk Management, Regulation
First published:
ISBN: 9781782724568
Operational Resilience: Beyond the Checklists offers practical insights into developing adaptable, all-encompassing and futureproof operational-resilience strategies. The book has been written for management and professionals across industries, and is substantiated with diverse case studies from financial services, telecoms and automobile manufacturers.
Using real-world examples throughout, debut author Nita Kohli provides readers with a grounding on the foundations and building blocks of operational resilience while also discussing how it can be an enabler and offer competitive advantages.
Contents
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References