Pain Points
Problems and frustrations experiences by customers
Low
Usefulness
Absolute Category
-Neg
Reaction
Positive / Negative
UX Metrics
Measures user behavior and feelings toward a design
40
Usability
SUS Testin
32.5
Loyalty
NPS
Low
Comprehension
Absolute Category
80%
Post-Task Satisfaction
Attitudinal Metric
Customer Impact
Experiences improved for users and customers
75%
Completion
Percentage Output
Good
Usability
Absolute Category
High
Reaction
Absolute Category
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With a database of nearly 1 million active users, Helio’s advanced behavior filters get you closer to your ideal customer than other testing platforms.
Explore Audiences
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Market Research
Get in front of business decisions with surveys that fulfill in minutes.
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Product Discovery
Find new solutions and customer journeys by testing concepts and prototypes.
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UX Research
Validate your concepts and optimize user experience with click tests, tree tests, and more.
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No more big research projects
Don’t spin wheels recruiting hundreds of participants for a complex survey. Instead, ask a few questions at a time to a targeted research panel. Get UX metrics when you need them without sinking your budget.
Testing services & support
Boost confidence and trust in your product and marketing decisions with Helio’s testing services. Work with an advocacy team to help you extract meaningful audience insights. This way, you can test, learn, and iterate faster than ever before.
Research Support
Your advocate will be available weekly via email to set up your tests and synthesize your results.
Product Discovery
Your advocacy team will run tests and surface data findings each week that support your projects.
Product Design
Build a robust advocacy team that designs, tests, and learns with your organization.
Learn from the Advocates
Findings and best practices for using research to get in front of business decisions.
