Since v4.29 Maps Marker Pro also support Stadia Maps geocoding.

For current pricing, please see https://stadiamaps.com/pricing/ (with a “Free” account, 200.000 credits/month are included – April 2024)

Terms of Services: https://stadiamaps.com/terms-of-service/

In order to enable Stadia maps support, you have to do the following steps:

1. sign up a for a free account at https://client.stadiamaps.com/signup/
   
2. after logging in, click on “create a property” on the dashboard:
   
3. Name the property (e.g. your domain) and click create
   
4. You now have the option to either whitelist your domain or to create an API key:
   
   We recommend adding your domain, including subdomains:
   
5. Login to your WordPress site as admin, navigate to Maps Marker Pro / Geocoding / “Stadia Maps” and select “Domain” as “Autentification configuration”:
   
6. Finish by clicking the button “Save”.

Alternatively you can also register an API key in step 4 and add this API key in step 5 (and also selecting “API key” as “Authentification configuration”).

That´s it. Afterwards you are able to use the following Stadia basemaps geocoding:

Since v4.27 Maps Marker Pro also support Stadia maps as basemaps (which can be used e.g. as replacement for discontinued Stamen Maps)

For current pricing, please see https://stadiamaps.com/pricing/ (with a “Free” account, 200.000 credits/month are included – October 2023)

Terms of Services: https://stadiamaps.com/terms-of-service/

In order to enable Stadia maps support, you have to do the following steps:

1. sign up a for a free account at https://client.stadiamaps.com/signup/
   
2. after logging in, click on “create a property” on the dashboard:
   
3. Name the property (e.g. your domain) and click create
   
4. You now have the option to either whitelist your domain or to create an API key:
   
   We recommend adding your domain, including subdomains:
   
5. Login to your WordPress site as admin, navigate to Maps Marker Pro / Settings / “Stadia maps” and select “Domain” as “Autentification configuration”:
   
   If you created an API key instead, select “API key” and paste your key in the according field.
6. Finish by clicking the button “Save”.

That´s it. Afterwards you are able to use the following Stadia basemaps for your maps:

Since v4.23 we support Lima Labs tiles which can be configured as optional layer within Maps Marker Pro.

Lima Labs renders all tiles at a tile size of 512 and a scale factor of 2.0. This gives you crisp high resolution tiles. Check out their demo map at https://maps.lima-labs.com/ol.html.
They do NOT use AWS, Cloudflare or Fastly and provide diversity in the event your current provider’s CDN has issues. They provide anglicized place naming in addition to the local naming and operate a global network.

Usage limits

Lima Labs tiles are FREE for any user needing < 20.000.000 tiles yearly (that is a LOT of tiles). Additional tiles can be purchased in blocks of 5,000,000 for $10 and never expire.

Maps Marker Pro users get additional 5.000.000 tiles for free by signing up for an API key here.

Terms of services

The terms of services can be found at https://maps.lima-labs.com/index.php/aup/

Tutorial: How to register an API key

1. Signup for an API key at https://maps.lima-labs.com/index.php/lima-labs-signup-with-special-offer-mapsmaker/
2. Login to your WordPress site with an admin account
3. Navigate to Maps Marker Pro / Settings / Layers / Limalabs and enter your API key:
   
4. Save settings

You are now able to use Lima Lab tiles as optional layer for maps:

1. create new map or edit existing map
2. navigate to tab “Layers” and select “Lima Labs” from basemap dropdown & click “add basemap”:
   
3. Select the radio button for “Lima Labs” and click save:
   
4. This map now uses Lima Labs tiles as default layer.

If your map does not get loaded and you see an error like the one above (error details are only visible for admins), this can have the following reasons:

1. WordPress AJAX endpoint cannot be accessed
   This is the most likely reason and can be either caused by security plugins or c onfiguration in wp-config.php or .htaccess (in root or /wp-admin) which prevent calls to the general WordPress AJAX endpoint at /wp-admin/admin-ajax.php
   Accessing that endpoint is needed for maps to load properly, so if this is the case on your site, please remove those restrictions.

If you are using Google Geocoding and want to restrict the API key to your server only (which is recommended), you need to add the IP of the server where Maps Marker Pro is installed to the Google Cloud Console (see tutorial, section “Optional steps (recommended)”).

If you do not know the IP of your server, you can

1. install the plugin Server IP & Memory Usage Display (which shows the IP in the admin footer),
2. install the plugin WP Server Health Stats (which shows IP on plugins admin pages) or
3. ask the support of your hosting company for example.

Algolia Places sunset its free geocoding service – also used in Maps Marker Pro – on May 31st 2022. This decision was made back in 2020 by Algolia – for more details please check their product blog.

As Algolia Places was the default (keyless) geocoding provider in Maps Marker Pro, you now need to switch to another (keybased) geocoding provider, if you want to continue using the geocoding feature in Maps Marker Pro.

Maps Marker Pro is the only WordPress mapping plugin with an integrated geocoding framework, which allows you to choose from different geocoding provider – selecting the one that best fits your needs:

If you experience any issues with activating an alternative geocoding provider in Maps Marker Pro, please check out our knowledge base or open a support ticket.

Mapbox maps require the use of Mapsbox’s own mapping engine, which conflicts with the mapping engine that our plugin is based on (Leaflet). On top of that, the new Mapbox maps are vector maps, whereas Maps Marker Pro uses raster maps. We therefore don’t have any plans to support the new Mapbox Studio maps at this time. You can continue to use the classic styles for as long as Mapbox provides them, even in Version 4, by adding them as a custom layer.

Since v4.14 it is possible to add links outside the map which highlight a specific marker.

Example link: <a href="#" class="mmp-highlight" data-marker="1">Link</a>

Available options:

• data-marker="id" The marker to be highlighted
• data-map="id" Target a map with a specific ID only. Useful when multiple maps are on the same page
• data-scroll="true|false" Whether to scroll the map into view. Defaults to true
• data-open="true|false" Whether to open the popup. Defaults to true

Maps Marker Pro allows you to easily perform bulk updates on markers by using the integrated import/export feature. Below you will find the documentation for these features. If anything is unclear, please open a support ticket at https://mapsmarker.com/helpdesk and we will be glad to help!

Attention: this tutorial is only valid for Maps Marker Pro version 4.9 or higher! The tutorial for version 4.0 to 4.8 can be found at https://www.mapsmarker.com/kb/user-guide/import-export-40-to-48/

Supported formats

By default, the import and export feature supports GeoJSON and CSV for export and import.

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Copying maps from another site

If you want to transfer your maps and markers from one site to another, it is recommended to use the “Backup/Restore database”-feature from the tools page instead:

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Permissions / Capabilities

By default, only administrators can use the import and export feature on the tools page. If you want other users to also use these features, please navigate to Settings / Capabilities and enable the capability “Use tools” for the required role:

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Export markers

Existing markers can be exported to GeoJSON or CSV format.

In order to export your markers, please navigate to “Import & Export” and select the “Export markers” first:

Select the file type you would like to export, and optionally choose which to export all markers (default) or use the “Filter mode” to export markers from selected maps only or exclude markers from selected maps.

Finish the export by clicking the “Start export” button.

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Import markers

You can use the import feature to bulk add or update markers.

In order to import your markers, please navigate to “Import & Export” and select the Import-tab:

Choose your import file in CSV or GeoJSON format and start the import by clicking the button “start import”. The available options will be explained below.

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File type

• Download example CSV (data from demo.mapsmarker.com)
• Download example GeoJSON file (data from demo.mapsmarker.com)

Additional remarks:

• A CSV file must contain at least latitude and longitude columns
• If other colums are missing, the values for new marker defaults are used

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Test mode

Marker mode options

• “Add markers”:
  Every entry in your input file will be used to create a new marker.
• “Update Markers”:
  If the ID of an entry in your input file exists, the existing marker will be updated, if the ID does not exist, the marker will be skipped.
• “Update existing, add remaining”:
  If the ID of an entry in your input file exists, the existing marker will be updated, if the ID does not exist, a new marker will be created.

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Geocoding options

• “Off”:
  If the values for coordinates (latitude or longitude values) are missing, geocoding for this marker will be skipped
• “Missing”:
  If the values for coordinates (latitude or longitude values) are missing, the address will be used for geocoding
• “On”:
  The address given in the input file will be used for geocoding, regardless of latitude or longitude values available (existing latitute and longitude values will be overwritten by the geocoding results).

Assign to map options

• “Off”:
  markers will only be assigned according to their assignment info in the input file
• “Missing”:
  markers with missing assignment info in the input file will be assigned to this map
• “On”:
  all markers will be assigned to this map, even if they have assignment info in the input file

Error handling

We integrated several checks which should prevent the import to fail. Anyway if something goes wrong, you will be shown exactly what went wrong, e.g.

Available error messages

• Security check failed:
• File missing
• File could not be read
• File could not be parsed
• Invalid GeoJSON/CSV
• No geographical data found
• Missing geometry type
• Missing or incomplete coordinates
• Missing address for geocoding

If you cannot resolve the issue by yourself, please open a support ticket at https://mapsmarker.com/helpdesk and we will be glad to help!

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FAQ (Frequently asked questions)

Please see our knowledge base for related FAQ

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If a GPX track contains a track description, this text is automatically added to the popup text with the metainformation when clicking anywhere on the GPX track itself. Example from demo.mapsmarker.com:

If your track does not contain a description, you can manually add one by adding the tag the GPX file accordingly:

Please have a look at the following external tutorial on a guideline on how to debug and fix this error: https://kinsta.com/knowledgebase/sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/

Starting with v4.7 you can add GPX extensions to your gpx files in order to customize the appearance of your tracks:

You can customize the color, weight and opacity of full tracks or track segments by changing your GPX files according to the examples below.

In order to use the extensions, you also have to add the following namespace declaration to the header of the file:

<gpx [...] xmlns:mmp="https://www.mapsmarker.com/GPX/1/">

Example for customizing full track:

<trk>
    <extensions>
        <mmp:color>#f00</mmp:color>
        <mmp:weight>3</mmp:weight>
        <mmp:opacity>1</mmp:opacity>
    </extensions>
    <trkseg>
        <trkpt></trkpt>
        ...
    </trkseg>
</trk>

Example for customizing track segments:

<trk>
    <trkseg>
        <extensions>
            <mmp:color>#f00</mmp:color>
            <mmp:weight>3</mmp:weight>
            <mmp:opacity>1</mmp:opacity>
        </extensions>
        <trkpt></trkpt>
        ...
    </trkseg>
    <trkseg>
        <extensions>
            <mmp:color>#00f</mmp:color>
            <mmp:weight>2</mmp:weight>
            <mmp:opacity>0.5</mmp:opacity>
        </extensions>
        <trkpt></trkpt>
        ...
    </trkseg>
</trk>

Congratulations! You succeeded in installing Maps Marker Pro and now want to create a basic map? Here is how to achieve this:

First you need to create a map, before adding a marker to it. To do so, please select “Add new map” from the menu first:

As a result you will see a new map preview using the default settings:

If you want to use the geolocation feature, you have to activate a geocoding provider first. For a comparison of available geocoding providers and activation tutorials please click here.

Start the geolocation search by entering the address into the field “Find a location” to center the map on the desired location (you can also use manaully zoom and pan the map by using your mouse directly on the map as an alternative, if geocoding is disabled for example):

The map then gets centered on that location and optionally you can also adjust basic parameters of the map like width, height or zoom level and give the map a name:

For advanced customisation, e.g. which Layer to use (like Google Maps, for which a mandatory API registration is necessary), please switch through the available tabs Layers, Controls, Markers etc. You can also tick the radio button “Show advanced settings” for advanced customisation options – for this tutorial though we will continue with basic map settings.

So as next step, finish creating this map by clicking on the Save button. The map now gets reloaded and you can easily add a marker to this map by clicking the link “Add marker”:

This will load the page “Add new marker” where the new marker is already assigned to be displayed on the newly created map with ID78. You can then either use the geolocation search again for setting the exact location of the marker or use drag and drop with your mouse. It is also advised to set a name for this marker and if you want you can customise the icon. Adding an infotext to the popup is also possible by using the editor:

Finish this step again by clicking on the “Save” button to actually create the marker.

If you switch back to the map created before and reload the page, you will see that the marker has now been added to your map:

You can now further customise this map (e.g. hiding the list of markers below the map on the tab “List”) or continue to add this map to your site. The easiest way to do so is to copy the highlighted shortcode and paste it into a post, page or widget:

If you are using the WordPress Gutenberg editor, you can also paste the shortcode as new block or use the dedicated maps block:

Gutenberg step 1 (click on the plus icon to show available blocks):

Gutenberg step 2 (select Maps Marker Pro block):

Gutenberg step 3 (select your map from the dropdown):

Either way finish by publishing your post or page or saving your widget. As a result, the map will now also be displayed on frontend:

That´s it. You´ve now successfully created your first map and added a marker. Optionally you can now further customise your map or add further markers to your map by repeating the steps above, starting from “Add new marker”. There are often several ways in achieving the desired result, this tutorial described the most basic ones.

For further tutorial on how to customise your maps, please have a look at the other content in our knowledge base – if a specific tutorial is missing or if anything is unclear for you, please open a support ticket and we will be glad to help!

Your Maps Marker Pro team

Maps Marker Pro offers the feature to add a control to your maps, which allow users to view their current geolocation:

By default, this control is disabled, if you want to enable it, please proceed as follows: open your map on backend and switch to the tabs “Controls” (clicking the radio button “Show advanced settings” for advanced customisation is recommended):

To enable the geolocation control, just select 1 of the 4 possible locations of the control under the section “Locate Button”.

Please be aware that this feature only works (in modern browsers) if your site is accessible via https (as the HTML5 geolocation API is used).

Since v4.6 TomTom basemaps can easily be activated within Maps Marker Pro. If you want to add TomTom traffic incidents and traffic flow layers as overlay, please proceed as follows:

1. Login to the TomTom developer account
2. Create a new application or edit your existing application and make sure to the related APIs are active:
   
3.  Login to your WordPress site and navigate to Maps Marker Pro / Settings / Layers / Custom and click on “add new layer”:
   
4. As next step a popup opens:
   
5. For TomTom traffic flow fill in this form as follows:Type: Overlay
   Name: TomTom traffic flow
   URL: https://api.tomtom.com/traffic/map/4/tile/flow/absolute/{z}/{x}/{y}.png?key=add_your_tomtom_api_key_here
   Attribution: @ 1992-2019 TomTom

   For TomTom traffic incidents overlay please use the following values:

   Type: Overlay
   Name: TomTom traffic incidents
   URL: https://api.tomtom.com/traffic/map/4/tile/incidents/s3/{z}/{x}/{y}.png?key=add_your_tomtom_api_key_here
   Attribution: @ 1992-2019 TomTom

   Finish by clicking on Save.

6. The newly configured overlays can then be added to maps:
   

Please be aware that the layers can be customised, e.g. by setting a different style. For more Information on how to Change the URL accordingly, please have a look at the traffic flow details or traffic incident details.

TomTom is a leading independent location technology specialist, shaping mobility with highly accurate maps, navigation software, real-time traffic information and services. Their geocoding service can also be used within Maps Marker Pro since v4.6 after signing up for an API key.

Tutorial: How to register an API key

1. Register an account at https://developer.tomtom.com/user/register
2. Login with your account at https://developer.tomtom.com/user/login
3. Select “Keys” from the menu on the left and click on the button “Add new key”:
   
4. Enter a name for the key and tick the checkbox for “Search API”:
   
5. Make sure “Domain whitelist” is disabled, then finish by clicking “CREATE A KEY”:
   
6. Copy the created key to your clipboard:
   
7. Login to your WordPress site, head to Maps Marker Pro / Settings / Geocoding / TomTom and paste the key there:
   
8. Navigate to Settings / Geocoding / Provider and select TomTom as the default geocoding provider:
   
9. Save settings

Terms of services

TomTom can be used after registering a mandatory API key. The related terms of services can be found at https://developer.tomtom.com/terms-and-conditions

Usage limits

With their free plan, TomTom allows up to 2.500 requests/day for all of their APIs. The limit is set to 5 calls per second for non-tile based APIs and 1,000 for tile based APIs. If you’re using the TomTom Maps APIs for free and you exceed the daily free credit limit of 2,500 API transactions, you will receive an “HTTP 403 – Over the limit error”.

Larger plans are are available for higher usage limits.

Reference for all TomTom settings

Location biasing

You can provide latitude and longitude values as well as a radius in meters – please note that configuring these settings biases the resulted to the indicated area, the results may not be fully restricted to this specified area though.

Language

Changes the language of the results. You can pass IETF language tags (IETF BCP 47).
If empty, the language set in WordPress will be used.

Countries

Changes the countries to search in. You can pass two letters country codes (ISO 639-1).
If empty, the entire planet will be searched.

TomTom is a leading independent location technology specialist, shaping mobility with highly accurate maps, navigation software, real-time traffic information and services. Their maps can also be used within Maps Marker Pro since v4.6 after signing up for an API key.

Tutorial: How to register an API key

1. Register an account at https://developer.tomtom.com/user/register
2. Login with your account at https://developer.tomtom.com/user/login
3. Select “Keys” from the menu on the left and click on the button “Add new key”:
   
4. Enter a name for the key and tick the checkbox for “Map Display API”:
   
5. Enable “Domain whitelist” and enter your website’s domain (optional, but recommended), then finish by clicking “CREATE A KEY”:
   
6. Copy the created key to your clipboard:
   
7. Login to your WordPress site, head to Maps Marker Pro / Settings / Layers / TomTom and paste the key there:
   
8. Save settings

Terms of services

TomTom can be used after registering a mandatory API key. The related terms of services can be found at https://developer.tomtom.com/terms-and-conditions

Usage limits

With their free plan, TomTom allows up to 2.500 requests/day for all of their APIs. The limit is set to 5 calls per second for non-tile based APIs and 1,000 for tile based APIs. If you’re using the TomTom Maps APIs for free and you exceed the daily free credit limit of 2.500 API transactions, you will receive an “HTTP 403 – Over the limit” error.

Larger plans are are available for higher usage limits.

By default GPX elevation charts are displayed beyond the map that the GPX track is assigned too.

You can separate the GPX elevation chart from the map though by following these steps:

1. create a <div> element with the ID, width & height attributes where you want the elevation chart to appear,
   e.g. <div id="chart-area" style="width:600px;height:400px;"></div>
2. on this page, use the following shortcode, example for map with ID 1:
   [mapsmarker map="1" chart="chart-area"]

As a result, the elevation chart will be loaded within this <div>.

• Tutorial for personalized access token
• Youtube tutorial
• Usage Limits
• FAQ
• Terms of Services
• Error codes
• Settings reference

Maps Marker Pro has teamed up with LocationIQ to offer enhanced mapping and geocoding capabilities to its users.

When you install Maps Marker Pro, you automatically gain access to LocationIQ’s geocoding APIs, allowing you to perform up to 1.000 geocoding requests per day right out of the box, no additional registration needed. If you’re looking to extend this limit to 5.000 requests per day for free, all you need to do is sign up for an account at https://locationiq.com/register to obtain your personal access token. This access token should then be integrated into your Maps Marker Pro configuration settings. Should you require even larger request limits, LocationIQ offers a range of paid plans at https://locationiq.com/pricing.

LocationIQ’s suite of location-related APIs encompasses various APIs like geocoding, reverse geocoding, map tiles, routing, geolocation, and more. For geocoding specifically, LocationIQ offers a combination of multiple datasets including OSM, OpenAddress, Geonames, and others, providing comprehensive geolocation APIs with global coverage.

Forward Geocoding

Geocoding takes a human-readable location, such as an address or place name, and turns it into specific latitude and longitude coordinates. This helps us locate things on a map.

• Data update Frequency: Daily
• Address Level: Street level data worldwide

Best Practices:

• Geocoder works best when addresses are in the format: <house_number>, <street>, <neighborhood>, <city>, <state>, <country>, <postcode>
• Coordinates have to be passed in the format [Latitude, Longitude]

Maps

LocationIQ uses OpenStreetMap data to power its Dynamic and Static map APIs. LocationIQ Maps include support for Street, Dark and Light Map themes. LocationIQ Maps allow adding markers, lines, polygons, pop-ups and more.

• Data Source: OSM
• Data update Frequency: Monthly

Tutorial: How to sign up for a free personalized access token

In order to increase your daily limit from 1.000 to 5.000 requests/day/IP you need to sign up as follows:

1. Register a user account at https://locationiq.com/register
2. Login at https://my.locationiq.com/dashboard/login (FYI password free login using Email and token)
3. Navigate to Account / “API Access Tokens” (one access token should automatically have been created already on registration – if not create one please) – then copy the “Access token” to your clipboard:
   
4. Login to your WordPress site and head to Maps Marker Pro / Settings / Geocoding / LocationIQ and paste that key there:
   
5. Navigate to Settings / Geocoding / Provider and select LocationIQ as geocoding provider:
   
6. Save Settings.

That´s it. Afterwards you can start using LocationIQ geocoding when creating a new map or marker:

Youtube tutorial

Usage limits

Keyless geocoding offers 1.000 requests/day/IP and a maximum of 2 requests per second. With a personalised access token, those limits increase to 5.000 requests/day. Larger plans are are available for higher usage limits.

FAQ

1. What is LocationIQ and how does it integrate with Maps Marker Pro?
LocationIQ is a robust geocoding and maps service. With its integration into Maps Marker Pro, you can effortlessly convert location descriptions into precise coordinates, enriching your mapping experience.

2. Do I need a separate LocationIQ account for integration?
No, you don’t. As a Maps Marker Pro user, you’ll have direct access to LocationIQ’s geocoding APIs without needing a separate LocationIQ account.

3. What are the default usage limits for LocationIQ within Maps Marker Pro?
You’ll enjoy a daily limit of 1.000 geocoding requests per IP and a rate limit of 2 requests per second.

4. How can I increase my daily geocoding limit to 5.000/day?
To expand your daily limit to 5.000 geocoding requests per day, you can sign up for a LocationIQ account and integrate your API key into Maps Marker Pro’s settings.

5. Are there paid plans available for limits higher than 5.000/day?
Yes, LocationIQ offers various paid plans with increased limits for users with extensive geocoding needs.

6. How do I get started with the LocationIQ integration?
For existing Maps Marker Pro users, integration is automatic. To increase your daily limit and explore higher capacities, follow our simple guide to sign up for a LocationIQ account and integrate your API key.

7. Can I still use other geocoding providers?
Absolutely! While LocationIQ is the default, you can still choose from other geocoding providers within Maps Marker Pro based on your specific requirements.

8. Where can I find more information about LocationIQ’s offerings and plans?
Visit www.locationiq.com for details about LocationIQ’s services, plans, and capabilities.

9. What level of data can I expect with LocationIQ?
LocationIQ uses a combination of community datasets behind its Geocoder and Map APIs. You can expect excellent street level data worldwide and rooftop level data in certain regions

10. How do I troubleshoot any issues with the integration?
If you encounter any difficulties during the integration process or while using LocationIQ within Maps Marker Pro, feel free to contact our support team. We’re here to assist you.

Terms of services

The related terms of services can be found at https://locationiq.com/tos

Error codes

Reference for all LocationIQ settings

Geocoding bounds

When using batch geocoding or when ambiguous results are returned, any results within the provided bounding box will be moved to the top of the results list.

language

Change the default language of the results. You can pass two letters country codes (ISO 639-1). By default the language will be retrieved from the WordPress global variable $locale (with a fallback to en if not supported)

If you are using the theme Newspaper available on Envato market it can be that map tiles for Google basemaps are not visible:

This is caused by the theme´s style.css – we already contacted the support and hope that the issue will be fixed with a new release of Newspaper theme soon.

Until this fix is available, you can workaround this issue by navigating to Newspaper / Theme Panel, select the tab “Custom code” and add the following CSS to the section “Custom CSS”:

body.td-animation-stack-type0 .td-animation-stack .entry-thumb,
body.td-animation-stack-type0 .post img {
    opacity: unset !important;
}

as an alternative you can also add the following CSS:

.maps-marker-pro img {
    opacity: 1 !important;
}

Snazzy Maps is a repository of different styles for Google Maps aimed towards web designers and developers.

If you want to use their styles for Google basemaps within Maps Marker Pro, please proceed as follows:

1. Register for an account at Snazzy Maps and login
2. Navigate to the details page of your desired style, e.g. https://snazzymaps.com/style/237789/hcre
   
3. Copy the Javascripy style array into the clipboard
4. Open your map on backend, enable the advanced editor, switch to the “layers” tab and paste the Javascript style array into the field “Google styles”:
   
   Make also sure to select a Google layer.
5. Save the map and reload (new maps automatically get reloaded, manual reload is needed for existing maps)
6. Map with desired styles should be displayed:
   

If the “Save”-button on map or marker edit pages is disabled and cannot be clicked, it is likely that this is caused by a plugin conflict. To verify this, please disable all other plugins but Maps Marker Pro and try again.

If this does not help, it is likely that there might be an issue with your general WordPress AJAX endpoint. Have a look into the browser console (can be opened with key F11 for example) to see if there are any error messages. Send us these error messages in a support ticket so that we can have a closer look.

By default, maps created with Maps Marker Pro are responsive, which means, the map width adapts to the width of the parent HTML element the map is embedded in. This results e.g. in maps resizing on smaller devices to fit the corresponding width of the mobile device.

If you want to disable the responsive feature for a map, please open the map on backend, switch to the tab “Interaction” and disable the option “Responsive”:

You have an idea how to improve Maps Marker Pro? Then please let us know by either submitting a support ticket or using our contact form.

Each map has a QR code which point to the fullscreen view of a map.

The link to those QR codes can be found on the backend at “List all maps” when hovering the map name:

Clicking on this link shows the actual QR code for the map, which you can download and save as image with a right click for example:

No, since v4.14.3, no extra action is needed if you want to use Maps Marker Pro also on a subdomain. The only preerquisite is, that you activated your license on your main domain first.

If you activated your license on a subdomain first, please follow the tutorial on how to transfer a license to a new domain – once finished, activate your license key on your main domain first (like www.mydomain.com) and you will be able to use Maps Marker Pro on subdomains (like staging.mydomain.com) afterwards too automatically.

Maps Marker Pro is available in more than 46 translations thanks to a huge community of translators.

If you want to help to translate the plugin in your language, please visit our translation plattform https://translate.mapsmarker.com powered by Glotpress where everyone can register and start translating immediately. Translators get the following benefits if they help finish a translation (100% completeness):

– Translation completeness <=80% -> 1 free professional package (valid for 25 domains) worth 249€
– Translation completeness >80% and <=90% -> 1 free plus packackage (valid for 5 domains) worth 99€
– Translation completeness >90% and <=99% -> 1 free personal package (valid for 1 domain) worth 39€
– Translation completeness >99% and <100% -> backlink and credits only

Additionally you will get proper credits and backlinks within the plugin and on mapsmarker.com.

If you are getting the error OVER_QUERY_LIMIT when trying to geocode an address with Google set as geocoding provider, this means that you exceeded the Google Maps Platform web services usage limits by:

• sending too many requests per day or e.g. by
• sending requests too fast, i.e. too many requests per second

The above problems can be address by combining two approaches:

1. Lowering usage, by optimizing applications to use the web services more efficiently.
2. Increasing usage limits, when possible, by purchasing additional allowance for your Google Maps APIs for Work license.

We´d suggest to login to your Google API console and check and adjust your usage limits there.

As an alternative you can switch to another geocoding provider.