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If life in danger call Triple Zero 000
If life in danger call Triple Zero 000

You are not alone. We're here to listen.

We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We exist so that no person in Australia has to face their darkest moments alone.

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I'm feeling suicidal
If you're really struggling, we're here for you.
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I'm worried about someone
Useful information, advice, and support to help you or someone you know start to feel better.
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Tools, Techniques & Stories
View information, tools, techniques and real stories to help you understand how you’re feeling.

How to get involved

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Donate
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Fundraise
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Volunteer
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Corporate Partnerships

Shaping the conversation around suicide

We're committed to empowering Australians to be suicide-safe through advocacy, education and providing important opportunities for connection.

Our Research
Data and Statistics
Media Resources

   

About this service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
  • confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support
Call 13 11 14 Find out more

  

About this service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe
  • confidential one-to-one support with a trained Lifeline telephone crisis supporter

What we do during the call

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support
Call 13 11 14 Find out more

  

About this service ​

  • Short-term support for people who are feeling overwhelmed and having difficulty coping ​or staying safe
  • Real-time using ‘chat’ technology​
  • Confidential one-to-one support with a trained Lifeline Online Crisis Supporter​

If you lose your internet connection, please reconnect with our service ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns

Chat with us

   

About this service ​

  • Short-term support for people who are feeling overwhelmed and having difficulty coping ​or staying safe
  • Real-time using ‘chat’ technology​
  • Confidential one-to-one support with a trained Lifeline Online Crisis Supporter​

If you lose your internet connection, please reconnect with our service ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
Chat with us

 

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

Accessing the service

  • Step 1: Text 0477 13 11 14​
  • Step 2: Complete the pre-survey questions. You can choose to remain anonymous or provide us with your name and email address.​
  • Step 3: read and accept the Terms and Conditions. By using this service you accept these terms.
  • Step 4: You will be connected with a Crisis Supporter as soon as one is available.
Text us Find out more

 

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

Accessing the service

Our crisis text service is not currently online. You can find out more about the service, including hours of operation below.

Find out more