FAQ
With the building steeped in so much history, every corner of the restaurant holds its own quirks and has lovingly been restored to retain the original features of the 15th-century building with exposed beams and wood-panelled walls.
- Generic FAQ
- Private Dining FAQ
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- Do you allow dogs in the restaurant?
- Is there parking at the restaurant?
- Is there a dress code?
- Do you allow children?
- Are you wheelchair friendly?
- How long in advance can I book?
- Can I book for 7 or more guests?
- Can we book a table in the royal lounge, the bar or the terrace?
- Can we bring a cake?
- Do you offer a tasting menu?
- May we bring our own wine?
- What is your cancellation policy?
- Do I have to pay a deposit to secure a booking?
- Why do you need my card details to secure a booking?
- When can I use my voucher?
- Can we book a table at The Fat Duck with you?
- Yes, dogs are welcome at The Hinds Head, but kindly note that our furry friends are only allowed in the bar area. (Guide dogs are permitted in the restaurant).
- Yes, limited parking is available spaces directly outside the restaurant, which are public spaces. Directly opposite the restaurant you will find a large car park, which is signposted, unmonitored and shared with The Fat Duck.
- We want our guests to feel comfortable when they dine with us, we do not operate a dress code policy.
- All ages are welcome, and we have a dedicated children’s menu on offer. We can also provide a high chair (please advise in advance), and we do have baby changing facilities.
- Our restaurant is wheelchair friendly, and we do have a downstairs disabled toilet, however, due to the nature and age of the restaurant, the access is quite narrow.
- We release bookings for 3 months in advance daily. Please do get in touch with us under [email protected] if you are looking to book outside that booking window.
- Absolutely, to book for bigger parties than 6 guests, please do get in touch with our reservations team under [email protected] to organize a bigger table for you. (See private dining for special events and hospitality)
- We operate on a first come, first serve basis for tables in the lounge. Guests who are dining with us may call ahead to speak with our reservations team to arrange a table for aperitifs. We do not have a garden area, but we do have a small terrace in front of the pub during the spring/summertime.
- Yes, we do not charge a ‘cake fee’ and are more than happy to provide cutlery and crockery for you to enjoy your cake. We do not allow any firework candles or fountain candles in the building. We do not offer a cake service or order them for you.
- We do not currently run a tasting menu; however, our chefs are always more than happy to create one for you with prior notice. Many of our guests also choose to have a 3-course dinner with the added extras of one of our snacks before the starter and a cheeseboard at the end of their meal.
- We do allow corkage at £40 per bottle (minimum). This is on an ascending scale, depending on the size of the bottle. Prior notification is also requested if you want to bring your own bottle to the restaurant. Corkage is only permitted on bottles that we do not have on our wine list.
- Amendments to your reservation need to be received at least 24 hours prior to your reservation time. Please be aware that any cancellations within the 24-hour period before your booked time will incur a charge of £40 per guest. Should a party not arrive for their booking we will charge a £70 'no-show' fee per guest.
- We do take your card details to secure your booking.
- In case of any last-minute cancellations, we will charge the given card. We do not have access to your full card details, and they do get stored securely and destroyed after your visit.
- Experience vouchers can be redeemed on Wednesday and Thursdays for lunch or dinner, on Fridays and Saturdays for lunch only. Monetary vouchers can be redeemed at any time.
- Even though we are the same group, we do not take any bookings for The Fat Duck, please get in touch with them via [email protected].
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- Do you have a private dining room?
- What is the maximum capacity?
- What is the room hire charge?
- Do I need to pay a deposit?
- What menu do you offer?
- Is there an area for welcome drinks?
- Can I bring music?
- Can we have entertainment?
- Is additional décor available for events?
- Additional Catering Event Items
- Do you allow dogs at private parties?
- We have the most beautiful facility on the first floor, the ‘Vicars Room’ where you can entertain guests or host a corporate event. This can be booked out for the whole day, depending on requirements. The West Room on the ground floor can also be reserved for events.
- We can comfortably seat a maximum of 18/20 guests in our private dining room. There are no minimum guests required, although we do recommend no fewer than 8 due to the size of the room. For the private hire of our West Room, we can accommodate 34 guests with this extending to 50 guests if using the adjoining area. 35 guests plus would be classed as an exclusive hire of the restaurant.
- There is no room hire charge for our private dining room or exclusive use, simply a requested minimum spend and a discretionary service charge of 12.5% that is added to the final bill. If you would like more information on our exclusive hire costs, please contact our reservations team under [email protected].
- We require a £500 deposit to secure your private dining room and £ 1000 for the exclusive hire of our West Room dining area.
- We believe that each event is unique and therefore do not have set occasion menus. We let our guests browse our current A la Carte menu and we are on hand to construct a 3, 4 or 5 course set menu bespoke to you. We serve a seasonally changing range of classic dishes – such as Pea and Ham Soup, Oxtail and Kidney Pudding, Bakewell Tart and of course our signature Scotch Egg. Please speak to one of our team members about our current menus. We are able to cater for dietaries and offer vegan and vegetarian menus.
- Yes, The Royal Lounge is adorned with fantastical, mythical creatures and beautiful features, providing the perfect setting for your guests to arrive for welcome drinks. If hiring the West Room, drinks may need to be taken within the hired room due to number of guests. Guests wishing to have more areas should consider an exclusive hire.
- If using the Hinds Head exclusively then you are more than welcome to bring your own music or work with the team to create a playlist which we can play through our sound system.
- We are happy to discuss any ideas you have, previous private dining room guests have even brought a magician for pre-dining entertainment! If the restaurant is hired exclusively, we are more than happy to assist with the hiring of a singer, musician, pop-up casino to name a few.
- We are very happy for you to theme the room as long as there are no fixings made to impact the structural elements or general décor such as walls. Any damage from decorative installations will be required to be paid for. Please note, candles are not permitted in any area of the Hinds Head, should these be required we recommend that LED candles be used.
- If you are hosting a wedding or specific celebration that requires a cake, please make arrangements with the team in advance and tell them this will be arriving – we do not supply celebration cakes. We do not allow any firework candles or fountain candles in the building.
- Even though we allow our furry friends downstairs in the bar, dogs are not allowed in the Vicars room or in any other restaurant areas unless they are a guide dog.