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Firefox extension causes website to not load correctly #12168

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sourworm opened this issue Nov 27, 2024 · 3 comments
Open
1 task done

Firefox extension causes website to not load correctly #12168

sourworm opened this issue Nov 27, 2024 · 3 comments
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browser Browser Extension bug

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@sourworm
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sourworm commented Nov 27, 2024

Steps To Reproduce

In Firefox with the Bitwarden extension enabled and signed into account go to https://www.hunting.pa.gov/bof/huntmap/index.html
edit: Opening the site in a new background tab does not cause the issue

Expected Result

The webpage should load and show an interactable map centered on Pennsylvania with a sidebar down the right side with various buttons and a top bar with title and links.

Actual Result

The site loads incorrectly without the map and only the sidebar and top bar are shown but the sidebar is on the left.

Screenshots or Videos

What it usually looks like:
image

What loads in Firefox with the Bitwarden extension
image

Additional Context

I tried removing site data/cookies, loading the site in a private window, and disabling all other extensions but the issue always persisted if the Bitwarden extension was enabled.
Disabling or even signing out (not just locking) of the extension made the website work again for me and then enabling or signing back in caused it to break again.
The site does work correctly in Chrome with the Bitwarden extension enabled and signed into my account.

Operating System

Windows

Operating System Version

10.0.19045

Web Browser

Firefox

Browser Version

133.0

Build Version

2024.11.0

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@sourworm sourworm added browser Browser Extension bug labels Nov 27, 2024
@bitwarden-bot
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Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-15429

@sourworm
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Just noticed that when I opened the link in my comment in a new background tab it does not have the issue and loads correctly with the Bitwarden extension enabled. If I enable the Firefox setting "When you open a link, image or media in a new tab, switch to it immediately" and then open the link in a new tab Firefox switches to that new tab immediately as expected and then the website does not load correctly again.

@NovaSilentium
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Hi there,

Problems like this appear due to the passkeys feature that the extension has. If you'd like to resolve this in the immediate, you can go to Settings > Notifications > Ask to save and use passkeys and check off the box to disable the feature.

it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

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