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Message "The browser application has detected a closed URL. Do you want to terminate SEB now?" but only hard shutdown is possible #975

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WDMIL27 opened this issue Sep 17, 2024 · 5 comments
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Message "The browser application has detected a closed URL. Do you want to terminate SEB now?" but only hard shutdown is possible #975

WDMIL27 opened this issue Sep 17, 2024 · 5 comments
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@dbuechel
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information required This issue lacks information or requires feedback. stale This issue had no recent activity and will thus soon be closed.

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@WDMIL27
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WDMIL27 commented Sep 17, 2024

One of my students gets this message when she finishes her exercises:

It says (in Dutch): "The browser application has detected a closed URL. Do you want to terminate SEB now?" But the Yes and No buttons don't work, nor is anything else on her screen. The only thing she can do, is to use a hard shutdown.

(We are using SEB in combination with bookwidgets, a tool for online exercises in educational context.)

Any suggestions on what we can try? Thanks!

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@dbuechel
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Please provide the application logs of the affected session(s). They can be found under %LocalAppData%\SafeExamBrowser\Logs.

@dbuechel dbuechel added the information required This issue lacks information or requires feedback. label Sep 18, 2024
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This issue is stale because it has been open for 28 days with no activity. It will soon be closed automatically if there are no updates.

@github-actions github-actions bot added the stale This issue had no recent activity and will thus soon be closed. label Oct 17, 2024
@wxnnvs
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wxnnvs commented Oct 30, 2024 •
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@WDMIL27 do what @dbuechel says
Maybe try just hitting enter

@github-actions github-actions bot removed the stale This issue had no recent activity and will thus soon be closed. label Oct 31, 2024
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This issue is stale because it has been open for 28 days with no activity. It will soon be closed automatically if there are no updates.

@github-actions github-actions bot added the stale This issue had no recent activity and will thus soon be closed. label Nov 28, 2024
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This issue was closed because it has been inactive for 14 days since being marked as stale.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Dec 12, 2024
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@dbuechel dbuechel

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@dbuechel @wxnnvs @WDMIL27