FixMyStreet technical support

If you have questions about FixMyStreet

It's often quickest to check our FAQs and see if the answer is there.

Please do not report problems through this form; messages go to the team behind this site, not a council. To report a problem, please go to the front page and follow the instructions.

From a UK Local Council and interested in finding out about FixMyStreet Pro?

Please look at our dedicated site.

Send a message to FixMyStreet’s technical support team

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If you are contacting us about a specific report or update please include a link to the report in the message.

Don't like forms?

You can contact technical support on [email protected]

FixMyStreet is a service provided by mySociety, which is a registered charity, charity number 1076346.

If you wish to contact us by post, our address is

mySociety, 483 Green Lanes, London, N13 4BS, UK.

For citizens

Need to report a problem in your local area? Learn all about FixMyStreet, how it works and what happens to your report once you’ve made it.

Learn more

For councils

Find the answers to some of our most frequently asked questions about how FixMyStreet works for councils and discover your options for integrating with the service.

Learn more

For developers

FixMyStreet’s code is open source. If you’d like to contribute to it, or create a version of the site in your country, find everything you need at fixmystreet.org.

Learn more