Visiting guidelines

Here at the Fitzwilliam Museum, our staff are on hand and happy to help make your visit as enjoyable as possible. Our guidelines help safeguard our collection of artworks and objects, and ensure our Museum remains a safe and inclusive space for all our visitors, staff and volunteers.

• When exploring the Museum’s galleries, grounds, café and shop, please be mindful of other visitors and respectful of our staff and volunteers.

• Children under 12 must be accompanied by an adult aged over 18.*

• Help us to preserve our collection for generations to come, please don’t touch any of the artworks and objects on display.

• Filming and photography without flash are permitted for personal, non-commercial use with small cameras and devices only.

• Sketching in the galleries is encouraged provided the spaces aren't too busy. Please be mindful of other visitors. Help us protect our collection of artworks and objects and leave your inks, liquid colours, pastels and oil paints at home!

• Please enjoy food and drink in the Courtyard Kitchen café, outside or in our designated areas only.

• Dogs are welcome in our grounds outside the Museum but please always keep them on a lead, never leave them unattended and pick up after them.

• Assistance animals are welcome throughout the Museum.

• For the comfort and safety of all our visitors, staff and volunteers, smoking of cigarettes and e-cigarettes is not permitted in the Museum or our grounds.

• Please store bags larger than 40x26x15cm in our lockers or carry them by your side throughout the Museum.

• For the safety and protection of our collection, unfortunately we can’t allow suitcases or bags that do not fit in lockers inside the Museum.

• Please use the bags and racks provided in our entrance areas for umbrellas and other wet items. The Museum is not responsible for items left in our communal areas. Alternatively, please use the lockers provided.

• For the safety of all our visitors, staff and volunteers, please follow staff instructions in case of emergency and evacuation.

We will not tolerate abuse, bullying or harassment of our visitors, staff and volunteers. Anyone behaving in this manner in the Museum will be required to leave.