Meaningful conversations at scale
Automate up to 80% of your conversations with Dixa’s Chatbot, so agents can focus on high-value customer inquiries that need the human touch.
(Customer) context is king
Get a snapshot of each customer’s entire conversation history, in a detailed timeline, featured alongside every conversation, so agents never have to go looking.
Insightful data at your fingertips
Customer service data is a gold mine. Easily surface service trends, product issues, and more, and keep the business informed for continuous improvement.