Solutions & Support, a smart home company, wanted to improve how they manage their work and serve customers. They partnered with Devoteam to build custom apps using Google AppSheet, a tool that lets you create apps without needing to write code.
The Challenge
Solutions & Support needed a better way to manage their work, including:
- Scheduling jobs: Making sure the right people were in the right place at the right time.
- Tracking time and costs: Keeping accurate records of employee hours and project expenses.
- Managing inventory: Knowing what parts and equipment they had, and where it was located.
To solve these problems, they worked with Devoteam to build custom apps using Google AppSheet. Devoteam’s team listened to Solutions & Support’s needs and built easy-to-use apps to address them.
“We were impressed by Devoteam’s deep understanding of AppSheet and their ability to quickly grasp our business requirements,” says Lieven Vandebeek,Founder and Head of Operations at Solutions & Support.
The Solution
Here are a few examples of the apps Devoteam built for Solutions & Support:
- Proserve: This app helps technicians manage their work orders. They can see job details, update their progress, track their time, and easily communicate with customers. This has made their work about 10-20% more efficient.
- ProStock: This app helps Solutions & Support keep track of their inventory. They can see what they have in stock, what needs to be ordered, and where everything is located. This has helped them reduce their inventory costs by 15-20%.
Solutions & Support is also working with Devoteam to build an app for on-site inspections.
In addition to building these apps, Devoteam trained Solutions & Support employees on how to use AppSheet. This means they can now build and manage their apps, giving them more control and flexibility in the future.
“Devoteam’s support was invaluable,” says Lieven Vandebeek at Solutions & Support.
“It gave us the confidence and skills to take ownership of our AppSheet development, ensuring we can continue to innovate and adapt to changing business needs.”
The Result
Working with Devoteam has shown how useful no-code platforms like AppSheet can be for businesses like Solutions & Support. By combining their knowledge of the smart home industry with Devoteam’s technical skills, they’ve created a more efficient and adaptable company.