CAO delivers on its mandate through three complementary functions:
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Dispute Resolution
/how-we-work/dispute-resolutionCAO helps resolve issues raised about the E&S impacts of IFC/ MIGA projects through a neutral, collaborative, problem-solving approach and contributes to improved outcomes on the ground.
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Compliance
/how-we-work/complianceCAO carries out reviews of IFC/ MIGA compliance with E&S policies, assesses related harm, and recommends remedial actions to address noncompliance and harm where appropriate.
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Advisory
/how-we-work/advisoryCAO provides advice to IFC/MIGA and their Boards with the purpose of improving IFC’s/MIGA’s systematic performance on E&S sustainability and reducing the risk of harm.
Our Process
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Operational Guidelines
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Cases Center
Using data, we gather and analyze big-picture insights from our cases to catalyze learning and help enhance development impact, particularly on environmental and social issues around the world.
