NEWS

Ohio Cash App users could get up to $2500 in data breach settlement

Claire Voeglein Emily Barnes
Akron Beacon Journal

If you used Cash App in the last six years and experienced unauthorized activity you might be owed $2500 but you have less than a week to file a claim to receive your money as a result of a class action lawsuit.

Cash App customers in Ohio have until Monday, Nov. 18, 2024 to submit a claim form through the settlement website.

The lawsuit claims Cash App and its parent company Block did not set up enough security to ensure customers' data could not be accessed without authorization and that the company was unresponsive to concerns about general security, according to Consumer Affairs.

What the Cash App lawsuit entails

According to the lawsuit, Cash App didn't safeguard consumer information after a December 2021 data breach, which "resulted in the unauthorized public release of personally identifiable information of 8.2 million current and former Cash App Investing customers." And a second data breach led to more of the same in 2023, the lawsuit states.

Specifically, the lawsuit claims, in 2022, a former Cash App employee accessed account data without permission and in 2023, an unauthorized user accessed certain Cash App accounts through the use of recycled phone numbers linked to the accounts.

In addition to the required $15 million payment, the company has also agreed to enhance their data security as a result of the settlement but Cash App is denying any liability or wrongdoing in regards to the claims brought forth in the lawsuit.

When is the deadline to file a claim for the Cash App settlement?

You must submit a completed claim form by Monday, Nov. 18, 2024.

Do I qualify to file a claim for the Cash App settlement?

Current and former Cash App users whose personal information or account was accessed without permission or those who experienced unauthorized or fraudulent withdrawals or transfers of funds from their Cash App account between Aug. 23, 2018 and Aug. 20, 2024, are eligible to submit a claim.

You can submit a claim to receive the following benefits:

  • Out-of-pocket losses, including but not limited to, costs associated with requesting a credit report, costs associated with a credit freeze or costs associated with canceling a payment card and/or obtaining a replacement payment card. You could receive up to $2,500.
  • Lost time of up to three hours at a rate of $25 per hour.
  • Documented transaction losses by submitting a copy of a notification to the company of an unauthorized account event, a copy of a police report about an unauthorized account event and/or documentation demonstrating that an unauthorized account event occurred.

How can I file a claim for the Cash App settlement?

Affected Cash App users can file their claim by visiting cashappsecuritysettlement.com/submit-claim.