After scanning your PC, your antivirus software will let you know if any malware is found and provide details about the nature of the threat and where it was discovered.
Follow the on-screen instructions to remove the virus, or put infected files into quarantine where they can’t continue to spread or cause further damage.
Restarting your computer in Safe Mode launches only your essential startup files, programs, and drivers.
To enter Safe Mode on Windows 10 or Windows 11:
Hold down the Shift key while selecting Power > Restart.
Select Troubleshoot > Advanced options > Startup Settings after your computer restarts.
Click Restart again. After your laptop or desktop restarts, select 4 (or F4) to enter Safe Mode.
Next, erase your temporary files to remove any malicious apps or programs may have downloaded — this helps speed up your computer, too.
Here’s how to delete temporary files in Windows 10 or Windows 11 while in Safe Mode:
Start typing Disk Cleanup into the Windows taskbar search field and select it when it comes up.
Select the drive you want to remove temporary files from.
Check the box next to Temporary files and then click OK.
AVG AntiVirus Free performing a Boot-time Scan.
AVG AntiVirus Free performing a Boot-time Scan.
Still can’t get rid of the virus? You might have system-level malware that starts when your computer boots up. In that case, it’s time to run a boot-time virus scan.
Here’s how to run a boot-time scan to check for a computer virus:
Open your antivirus app and find the option for a boot-time scan in Settings or the Scans tab.
Choose what to do with any infected files found during the scan — fix them, quarantine them, or delete them.
Restart your PC, and your antivirus will automatically scan for any boot-up threats.
Here’s how to remove Mac malware with a specialized Mac virus scanner:
AVG AntiVirus FREE running a smart scan to find and remove viruses on a Mac laptop.
Completing malware removal with AVG AntiVirus FREE for Mac.
Here’s how to remove Mac malware with a specialized Mac virus scanner:
Download AVG AntiVirus FREE for Mac.
Click the file to begin installation and follow the on-screen instructions.
Open the app and click Run Smart Scan.
Follow the on-screen instructions to get rid of any malicious software found on your Mac.
And that’s it. Your Mac malware problem is fixed, and AVG AntiVirus FREE’s non-stop protection against new and emerging threats will continue to help defend your computer against viruses and malware in the future.
Here’s how to get rid of suspicious apps on your Mac to root out a malware infection:
Open the Go menu, select Applications, and search for suspicious apps.
Right-click on the suspicious app and choose Move to Bin.
Right-click on the Bin and select Empty Bin to permanently delete the files.
iOS devices are thought to be a bit more resistant to malware than Androids thanks to app sandboxing and security updates on all devices — but your iPhone isn’t immune to threats.
Phishing scams, unsafe Wi-Fi networks, and identity theft can all affect iOS users, which is why an extra layer of defense like AVG Mobile Security is so important. For more information, check out our guide to the best security apps for your iPhone.
Lacking the same ultra-tight system infrastructure that gives iOS devices their formidable reputation for security, Android phones tend to be a more attractive target for mobile hackers.
If your phone has been acting strangely and you think there’s an infection, learn how to remove a virus and malware from your phone. Or, get a dedicated mobile security app like AVG AntiVirus for Android to do it for you.
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