Hi, I’m Pritesh.\n \n
If you’re looking for support, there are many ways our team is here for you — and one option is right in your hand!\n\n
The Apple Support App is a great place to get the answers you need in just a few taps.\n\n
You’ll see all your devices, subscriptions and services linked to your Apple ID so it’s always ready to give you personalized support.\n\n
For example, tap on a device you’d like help with and choose a support topic. It can guide you to repair options, relevant help articles, and more.\n\n
And if you need more help someone directly by chat, phone, or schedule an appointment at the store — all right from the app.\n\n
Download it today to get started.","videoId":"apple-support-app-video","sectionTitle":"Get help and schedule repairs. It’s simple. ","videoTitle":"","captionLanguage":"English","captionLanguageCode":"en","videoImage":{"scaleFactor":"DEFAULT","srcSet":{"src":null},"attrs":"","alt":"Click the play button to launch a full-screen overlay and watch a 46-seconds video on the Apple Support App.","width":"","height":"","imageName":null,"originalImageName":null,"noImage":false,"deferSrc":false},"isStageRevision":false,"showTranscriptText":"View transcript","hideTranscriptText":"Hide transcript","playButtonText":"","sectionFooter":"","alt":"","videoInstanceId":"video-instance-64b8fae936aa4dd39659219daaf54054"},"scrim":true,"headline":"Need support? Our teams are here for you.","cardImage":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/apple-support-app-202308_GEO_IN?wid=960&hei=1000&fmt=p-jpg&qlt=95&.v=1691156993472","scaleParams1":"wid=480&hei=500&fmt=p-jpg&qlt=95&.v=1691156993472"},"attrs":"","alt":"","width":"480","height":"500","imageName":"apple-support-app-202308_GEO_IN","originalImageName":"apple-support-app-202308_GEO_IN","noImage":false,"deferSrc":false},"messagingTag":"WATCH AND LEARN","autoplay":false,"playOnHover":false},"selectComposite":true,"modelType":"videoCard"},"cardSize":"50","view":"contentCard"},"even":true,"position":1,"first":true,"last":true}],"size":1},"even":true,"position":3,"first":false,"last":false},{"index":3,"value":{"items":[{"index":0,"value":{"namedAssets":{"namedAssetsJSON":"{}","namedAssets":{}},"cardType":{"videoCard":{"detail":"Get a quick overview in this video.","inlineVideo":{"files":{},"posterImage":{"scaleFactor":"DEFAULT","srcSet":{"src":null},"attrs":"","alt":"Click the play button to launch a full-screen overlay and watch a 46-seconds video on the Apple Support App.","width":"","height":"","imageName":null,"originalImageName":"","noImage":false,"deferSrc":false},"videoEnabled":false,"mobileVideoEnabled":false,"height":null,"width":null,"controls":null,"autoplay":null,"loop":null,"translatedFragmentText":null,"videoId":"","sectionTitle":null,"videoTitle":null,"captionLanguage":null,"captionLanguageCode":null,"videoImage":null,"isStageRevision":false,"showTranscriptText":null,"hideTranscriptText":null,"playButtonText":null,"sectionFooter":null,"alt":null,"videoInstanceId":"video-instance-1225009d96f24218803111349d4189ce"},"overlayVideo":{"files":{"hls":{"format":"application/x-mpegurl","src":"https://store.storevideos.cdn-apple.com/v1/store.apple.com/st/1721424945144/watch-applecare-plus-vid1/watch-applecare-plus-vid1_GEO_IN.m3u8"},"m4v":{"format":"video/x-m4v","src":"https://store.storevideos.cdn-apple.com/v1/store.apple.com/st/1721424945144/watch-applecare-plus-vid1/watch-applecare-plus-vid1_GEO_IN_1080p.m4v"},"vtt":{"format":"text/vtt","src":"https://store.storevideos.cdn-apple.com/v1/store.apple.com/st/1721424945144/watch-applecare-plus-vid1/watch-applecare-plus-vid1_GEO_IN_CC.vtt"},"mp4":{"format":"video/mp4","src":"https://store.storevideos.cdn-apple.com/v1/store.apple.com/st/1721424945144/watch-applecare-plus-vid1/audio/default0_GEO_IN/init_0.mp4"}},"posterImage":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/watch-applecare-plus-vid1_PF1_GEO_IN?wid=1960&hei=1102&fmt=p-jpg&qlt=95&.v=1721424943699","scaleParams1":"wid=980&hei=551&fmt=p-jpg&qlt=95&.v=1721424943699"},"attrs":"","alt":"image.alt.watch_applecare_plus_vid1_pf1_geo_in","width":"980","height":"551","imageName":"watch-applecare-plus-vid1_PF1_GEO_IN","originalImageName":"watch-applecare-plus-vid1_PF1_GEO_IN","noImage":false,"deferSrc":false},"videoEnabled":true,"mobileVideoEnabled":false,"height":"100%","width":"100%","controls":"controls","autoplay":"autoplay","loop":null,"translatedFragmentText":"
[Apple employee in Apple Store]\n\n [Upbeat electronic music starts]\n\n AppleCare+ is a great way to protect your new Watch. Here’s how it works:\n\n [On-screen text displays: Accidental Damage Protection with matching icon]\n\n You will have unlimited repairs for damage caused by accidents, like if you crack your display…\n\n [On-screen text displays: Low Service Fees with matching icon]\n\n and with low service fees, you can save a lot on repairs…\n\n [On-screen text displays: Repairs by Apple Experts with matching icon]\n\n …which will always be performed by Apple-trained experts using genuine Apple parts.\n\n [On-screen text displays: Easy Pickup and Delivery with matching icon]\n\n Just schedule a pickup at your home or office, and we will return your Apple Watch when it’s ready.\n\n [On-screen text displays: Battery Service with matching icon]\n\n You can also receive Battery Service if your battery retains less than 80% capacity.\n\n [On-screen text displays: 24/7 Priority Support with matching icon]\n\n Plus, you get priority access to experts by phone or in chat.\n\n [Text fades off screen and we return to Apple employee in the Apple Store full screen]\n\n Pay in full for two years of protection. Or spread the cost over time with EMI.\n\n Either way, you’ll have peace of mind with service and support from our team here at Apple.\n\n [Music ends]\n\n [Apple logo is displayed]","videoId":"watch-applecare-plus-vid1","sectionTitle":"How AppleCare+ protects your watch.","videoTitle":"","captionLanguage":"English","captionLanguageCode":"en","videoImage":{"scaleFactor":"DEFAULT","srcSet":{"src":null},"attrs":"","alt":"Click the play button to launch a full-screen overlay and watch a 30-second video on how you can protect your Apple Watch with AppleCare+.","width":"","height":"","imageName":null,"originalImageName":null,"noImage":false,"deferSrc":false},"isStageRevision":false,"showTranscriptText":"View transcript","hideTranscriptText":"Hide transcript","playButtonText":"","sectionFooter":"Get a quick overview of how AppleCare+ for Watch works.","alt":"","videoInstanceId":"video-instance-0386c775adef41ffb4ab50cd8ccfe35d"},"scrim":true,"headline":"How AppleCare+ protects your watch.","cardImage":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/watch-card-50-specialist-help-202403_GEO_IN?wid=960&hei=1000&fmt=jpeg&qlt=90&.v=1721424899996","scaleParams1":"wid=480&hei=500&fmt=jpeg&qlt=95&.v=1721424899996"},"attrs":"","alt":"","width":"480","height":"500","imageName":"watch-card-50-specialist-help-202403_GEO_IN","originalImageName":"watch-card-50-specialist-help-202403_GEO_IN","noImage":false,"deferSrc":false},"messagingTag":"WATCH AND LEARN","autoplay":false,"playOnHover":false},"selectComposite":true,"modelType":"videoCard"},"supportOverlay":true,"cardSize":"50","view":"contentCard"},"even":true,"position":1,"first":true,"last":true}],"size":1},"even":false,"position":4,"first":false,"last":false},{"index":4,"value":{"items":[{"index":0,"value":{"namedAssets":{"namedAssetsJSON":"{}","namedAssets":{}},"cardType":{"selectComposite":true,"modelType":"contentCard","contentCard":{"contentStoreCard":{"imagePosition":"full","subheadline":"Get started or explore what’s new in free sessions at the Apple Store.","headline":"Join us to discover the best of Apple Watch.","cardImage":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/watch-card-50-TAA-202310?wid=960&hei=1000&fmt=p-jpg&qlt=95&.v=1699044240834","scaleParams1":"wid=480&hei=500&fmt=p-jpg&qlt=95&.v=1699044240834"},"attrs":"","alt":"","width":"480","height":"500","imageName":"watch-card-50-TAA-202310","originalImageName":"watch-card-50-TAA-202310","noImage":false,"deferSrc":false},"messagingTag":"TODAY AT APPLE","textLink":{"url":"https://www.apple.com/in/today/event/get-started-apple-watch?cid=rem-in-taa-store-apple-watch","dataVar":{},"omnitureData":{"slotName":"shelf-6","linkText":"AOS: ","commitCodeId":0},"newTab":false,"isLinkAsButton":false,"link":"https://www.apple.com/in/today/event/get-started-apple-watch?cid=rem-in-taa-store-apple-watch"}}}},"opensInNewWindow":true,"darkTheme":true,"cssClasses":"dd-card-info-100","cardSize":"50","view":"contentCard"},"even":true,"position":1,"first":true,"last":true}],"size":1},"even":true,"position":5,"first":false,"last":true}],"size":5}
});