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5G info.
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5G info.

The 5G era will transform the mobile network from a communications medium into a complex technology ecosystem that will serve virtually every aspect of everyday life.

HKT has acquired spectrum in the 3.3GHz, 3.5GHz, 4.9GHz and 26/28GHz frequency bands, a capability that will combine with our extensive infrastructure to get the very best out of 5G technology – all to the benefit of our customers.

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1O1O's 5G network has now been fully upgraded to support both Non-Standalone (NSA) and Standalone (SA) (1) dual-mode.

This new 5G SA network provides better network performance and lower latency than 5G NSA, delivering improved user experience and faster data transmission speeds in the future(2). The 5G SA network can operate independently without relying on 4G infrastructure, unlocking the full potential of 5G technology and providing greater flexibility and scalability for future development. The 5G SA infrastructure also supports network slicing technology, enabling efficient resource allocation, support for local and international roaming, and more effective integration of artificial intelligence and edge computing to support real-time applications such as smart cities, and IoT devices. Additionally, the 5G SA architecture offers enhanced security features to protect user information.

5G SA application example @ National Day Fireworks Display 2023
(1) Customers are required to choose a designated 5G SA-supported mobile phone, replace their SIM card and apply for the relevant service plan.
(2) Actual performance may vary due to location, spectrum allocated, network resource availability and the compatible handset’s capability, etc.

1O1O truly genuine 5G network
 

Enjoy tip-top 5G service from
dedicated spectrum
 

We are the first mobile operator to provide seamless 5G coverage along all MTR lines*, so passengers can enjoy our truly genuine 5G service on concourses and platforms at all stations, as well as through tunnels and onboard trains, which includes the Tuen Ma line and the new East Rail Line Cross-Harbour Extension@ (from Hung Hom Station to Admiralty Station via the new Exhibition Centre Station).

In addition, we are the first mobile operator to provide 5G coverage along all MTR lines with dedicated 5G spectrum deployed to cover the East Rail Line Cross-Harbour Extension. Our non-DSS (dynamic spectrum sharing) technology approach means we can avoid using the existing 4G band to provide 5G service. The upshot is 5G users can enjoy ultra-fast speed, while having no negative impact on the 4G user experience.

The 5G network coverage map is for illustration purpose, some locations may not be covered.

1O1O truly genuine
5G network serves you while
enjoying the great outdoors
 

Whether hiking, camping or cycling, we all seem to be spending more time enjoying the great outdoors these days. This often requires us to consult a map, and we love to share our magic moments while out and about by uploading photos to our various social platforms. Thank heavens 1O1O truly genuine 5G network is there for us, virtually every step of the way.

Our network already covers country parks, hiking trails and camping sites throughout picturesque locations such as Dragon's Back, Tung Lung Chau, Shek Uk Shan, Robin's Nest, the MacLehose Trail, Cheung Sheung, Tai Tan, Pak Lap and Grass Island.

1O1O 5G service has also been extended to major cycle tracks in Hong Kong including the 60-kilometre New Territories Cycling Track Network, Tseung Kwan O South Waterfront Promenade Cycling Track, West Kowloon Waterfront Promenade Cycling Track, Shing Mun River Track and the route from Yuen Long to Nam Sang Wai.

Whatever you may be doing in Hong Kong, 1O1O extraordinary 5G capability is always at your service.

Note:
Mobile network coverage and actual customers internet experience within the country parks / countryside will be affected by the special landforms (e.g. valleys, forest, etc.), network conditions and other extraneous factors.

1O1O 5G activated
its 5G service in the 700MHz band

The 700MHz low band is unique in that its high penetration enhances indoor reception, particularly in urban areas with densely packed high-rise buildings. Its wide area coverage, on the other hand, helps extend service to the New Territories and remote areas for users such as residents of village houses, hikers and watersports participants to enjoy superb 5G service.

With a substantial holding of mobile radio spectrum in high, mid, low frequency and a robust, extensive fibre-backed network infrastructure, we are able to fully leverage its mobile network to consistently provide top-notch mobile communication service for its customers. Having successfully bid for 20MHz of 5G spectrum in the 700MHz band, HKT is able to not only increase network coverage, but also combine the 700MHz 4x4MIMO with its 5G network Massive-MIMO technology to enable a seamless high-speed 5G mobile communication experience.

1O1O's industry-acclaimed 5G service has won a succession of awards by an overwhelming margin+. Accolades have been awarded to 1O1O according to a public polling system, as well as endorsement from major media titles and industry entities.

Note:
^ Network coverage based on our test results on major roads, as of January 13, 2022.
# With regard to our test results as of August 1-31, 2021, Golden Bowl and main business district refer to outdoor areas in Kowloon (south of Lung Cheung Road to Tsim Sha Tsui) and the northern part of Hong Kong Island (Sheung Wan to Tai Koo).
@ According to test results by Jan 2022, our 5G network covers all MTR stations (except High Speed Railway Line), which includes the new stations in Tuen Ma line.
+ CSL Mobile 5G awards includes: iMoney Brand Awards 2020, PC3 Platinum Brand 2020, HK discuss iChoice, MTR broadcast & CHKCI – Hong Kong Digital Brand Awards 2020, SingTao Service Awards, PCM – Best of IT Award, Eastweek – Hong Kong Service Awards 2020, Price.com.hk – Price Consumer Choice Award 2020, Headline No.1 Award 2020, NEXT Magazine – Top Service Award and Capital Weekly – Service Awards 2020.

New 5G era promises
endless possibilities

The benefits of our dedicated 5G golden spectrums in the 3.3G Hz, 3.5GHz and 4.9GHz frequency bands rule out any need for dynamic sharing of spectrum (DSS) between 4G and 5G networks. This means 1O1O customers can reap all the extraordinary benefits of our truly genuine 5G network without compromising performance for 4G users.

Customers simply need to use a 5G mobile device compatible with 4.9GHz to reap the superfast speed and other advantages of 1O1O's 5G network at locations such as the Hong Kong Science Park and certain areas of Tai Po and Ma On Shan.

We will continue extending 5G coverage throughout Hong Kong, while making the many wonders of this amazing new mobile broadband technology readily available to our customers at every opportunity.

Ultra high speed

20 times faster than maximum 4G download speeds.*

Massive connectivity

The number of smart devices that can be connected simultaneously is more than 100 times greater than 4G can achieve.*

Ultra-low latency

Latency of less than one-thousandth of a second.*
More 5G applications >

Three major 5G frequency bands

5G needs spectrum within three key frequency ranges to deliver widespread coverage and support all use cases. Those three ranges are 26/28GHz (high), 3.3GHz to 4.9GHz (medium) and 2GHz and under (low).

High-band spectrum

(28GHz)

Mid-band spectrum

(3.3GHz, 3.5GHz and 4.9GHz)

Low-band frequency

(2GHz and below)

Advantages:

UHF broadband for ultra-high transmission speed.

Deployment in the environment:

This is suitable for indoor and high-density environments, and provides ultra high-speed connectivity for many users simultaneously.
Source: Information and figures on 5G are referenced from the documents listed by GSM Association. More details can be found in https://www.gsma.com
Some figures quoted are theoretical value, actual performance may vary due to location, spectrum allocated, network resource availability and the compatible handset's capability, etc.

Milestones