University of Washington Human Resources

Live online session

Class content will be delivered via live Zoom session(s) with supplemental materials.

Description:

American workforce demographics are changing dramatically and managers must lead increasingly diverse teams. Participants in this course explore the organizational benefits gained by working with people from a variety of backgrounds and helping employees adjust to the requirements of the organization. Discussion addresses how communication styles are influenced by differences in generation, national origin, ethnic background, personality, and varying physical and mental abilities. Content includes motivating, rewarding, and coaching a diverse work force; instruction provides models for effective communication.

Instructors: Jeff Leinaweaver