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Issues with Electrum
Information on how to use Trezor with Electrum can be found in the article Electrum and Trezor.
If your Trezor device is not detected and you see the following window:
We need to know whether the issue is with the connection in general or if the issue is related to the given wallet only.
- First, check if you can you access Trezor Suite
If you cannot access Trezor Suite:
- Try reconnecting your Trezor
- Restart your computer
- Try a different USB cable
- Try a different USB port
- Connect Trezor directly without USB hub or adapter
- Try a different computer
If you require further assistance, please contact us via our Chatbot Hal who will help resolve your issue.
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