How to take a screenshot

Latest update: September 26, 2024 ID: 492
 
 
 
 

To identify the cause of a problem, Kaspersky Customer Service engineers may ask you to send a screenshot of the error message or the settings window. Reproduce the issue so that the error message appears on the screen or open a requested window and take a screenshot.

In some cases, the screenshot function may be blocked by a Kaspersky application to ensure the security of sensitive data. For example, you will not be able to take a screenshot in Kaspersky Password Manager for Android/iOS or if you have the Protected Browser mode enabled in Kaspersky Standard, Plus, Premium.
 
 
 
 

How to take a screenshot on a Windows PC

 
 
 
 

How to take a screenshot on a macOS PC

 
 
 
 

How to take a screenshot on Android

 
 
 
 

How to take a screenshot on iOS

 
 
 
 

How to transfer a screenshot from the phone to your PC

 
 
 
 
 
');
The newest Kaspersky solutions. More than just an anti‑virus.
Complete security in the digital world for you & your family. Choose your perfect solution for any device.
');
Kaspersky Safe Kids. Watch over your children, even when you’re not around.
GPS tracking, parent control of the mobile and social networks for your children’s security. There’s one license for all devices.