Request a refund for YouTube paid products

If videos or features related to your YouTube purchases don’t work as stated, you may be eligible for a refund.

Some payments for YouTube services and memberships are non-refundable. If a refund request is granted, we'll remove access to the content and your money will be returned within the approximate refund timelines.

Request a refund for a YouTube service or membership

Troubleshoot a YouTube charge

Click the button below to troubleshoot or learn about your YouTube bill.

TROUBLESHOOT A YOUTUBE CHARGE


Have questions about refund eligibility?

Check our refund policies and learn how to request a refund in the articles below.

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