When an export is ready in Google Vault, you can download it for processing and analysis. The user who downloads the export doesn't have to be the same user who started the export.
The export links expire 15 days after the export begins. You can download the export as many times as you need until the links expire.
Requirements for an export
You can download an export using the Vault API or the Vault console.
Use the Vault API
If you download an export using the Vault API, make sure that:
- The matter is shared with you or owned by you.
For details, go to Share matters with other Vault users.
- You have the Manage Exports privilege or are the creator of the export.
Use the Vault console
These permissions apply only if you're using the Vault console to download an export. They do not apply if you download an export using the Vault API.
When you download an export through the Vault console, you need permission to access the matter and to download an export.
Permission to access to the matter
You can access the matter if any of the following are true:
- You are a super admin
- You have the View All Matters privilege
- You created the matter and have the Manage Matters privilege
- The matter was shared with you, and you have the Manage Searches, Manage Holds, Manage Exports, or Manage Audits privilege
Permission to download the export
You can download the export if you have access to the matter (described above) and either of the following are true:
- You are a super admin
- You have the Manage Exports privilege
If the export contains data from accounts across multiple organizational units, you need the Manage Exports privilege for each organizational unit. If you have the Manage Exports privileges for only a child organizational unit, you can download a Drive hyperlink export if you have created the export. For details, go to Hyperlinks to Drive files in messages.
Download an export
- If you haven't already, sign in to https://vault.google.com.
- Click Matters and then the matter that contains the export.
- Click Exports.
- Point to the export you want to download and click Download.
If the download option isn't available, the export isn't ready yet. If you get a This export contains files that you donât have access to message, you're missing the Manage Exports privilege on one or more organizational units in the export.
- Next to each file you want to download, click Download.
- Click Done.