Report a concern about Google's compliance with an Australian Industry Online Safety Code

Under the Online Safety Act Google is required to meet minimum compliance obligations for certain Google services and products as set out in Industry Online Safety Codes registered by eSafety. Learn more about Industry Online Safety Codes

These codes regulate "Class 1 Material". Class 1 Material is defined under the Online Safety Act by reference to the Australian national classification scheme. It includes child sexual exploitation material, pro-terror, and other material that without justification describes, depicts, promotes, incites, instructs or otherwise deals with matters of crime, cruelty or violence and drug-related content Learn more about Class 1 Material

If you would like to notify us about Class 1 Material that you have seen on a Google product or service, please report that content using the applicable product reporting channels. Learn more about Google Policies and how to report content.  If the content is available on a third party service (for example a website you have accessed while using a Google device) you should report the content to the content provider or eSafety. 

You may use this form to submit a complaint only if you believe that Google does not comply with one or more of the minimum compliance obligations under the Industry Online Safety Codes. 

Once we receive your complaint, we will review and respond as soon as practicable. We may also ask for further information from you.

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Please report using Google Play’s reporting channels. You can report an App Policy Violation on Google Play here, or if you believe the content violates the law or your rights, you can report it here.

If multiple Google services are affected, please submit a notice for each affected service.

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