Wifi device light meanings: Understanding LED indicators

No light

Router has no power or the light was dimmed in the app.

Check that the power cable is properly connected to your router and to a working wall outlet.

If your device is already set up and the light appears off, check your light brightness settings in the app.

If there's still no light, contact Wifi customer support.

 Solid white, no light,  solid white

Wait for the device to boot up. This takes about a minute. When it's done, it will slowly pulse white, letting you know it's ready for setup.

Use the Home app to set up your router.

Check that the Ethernet cable is connected to both your router and your modem and both devices are turned on. You might need to unplug and plug in each device again. Learn more about fixing network errors.

You are holding down the reset button and are factory resetting this device.

If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it is solid yellow, let go of the factory reset button.

No light

Note: When Nest Wifi points are set up, lights will only appear when you’re interacting with the device.

Nest Wifi point has no power or the light was dimmed in the app.

1. Check that the power cable is properly connected to your point and a working wall outlet.
2. Try the voice command “Ok Google.” If the bottom lights up when you speak to the point or tap the volume controls, it’s working properly.
3. If your point is already set up and the light appears off, check your light brightness settings in the app. The bottom light could be dimmed or the mute light might be turned off, but your device is working properly.

If there's still no light, contact Wifi customer support.

On the back of the point, move the switch to turn it back on.

Note: Turning off the microphone prevents the point from listening or responding. To interact by voice with your point, the microphone must be on. 

Continue holding the factory reset button to reset the device, or let go to stop.

Check the connections between your modem and your router or primary Wifi point. You might need to unplug and plug in each device again.

If your network is working, but a particular point isn’t. Try restarting your point in the Home app. If that doesn’t fix the issue, factory reset your point and set it up again.

Learn more about fixing network errors.

 Slowly pulsing white

Device is booting up or is ready for set up.

Use the Home app to complete set up.

 Fast pulsing white

 Fast pulsing white

Google Assistant is listening, thinking, or responding.

or 

You or someone in your home has a notification or reminder.

Once your device is set up, the light will pulse white when interacting with your Google Assistant. This is working properly.

The light will also pulse white when you have a notification or reminder. This will last for 10 minutes or until the person assigned the reminder asks “Ok Google, what are my reminders?"