You can change your child's Android and compatible Fitbit device location settings. If certain location settings are turned on, you can find the location of your child's Android device or compatible Fitbit device in the Family Link app.
Find your child's device
If you're a parent, you can find your child's Android and compatible Fitbit device location in Family Link once device location sharing is turned on.
- Open the Family Link app
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- Tap Location
Set up location.
- Tip: If “Set up location†doesn’t display, select the child you want to set up location for and turn on location sharing.
- If you have multiple children, select which ones you want to turn on location sharing for.
- Tap Turn on.
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Set up location.
Tip: It might take some time to find your child's device location.
Change your child's location settings
Important: To find your child's Android and compatible Fitbit device location in the Family Link app, you must first set up location sharing. Learn how to set up location sharing.
- Open the Family Link app
- Tap Location.
- Select your child.
- At the top right, tap More
- Turn See your child’s location on or off.
Tips:
- When you add parental supervision to your child’s existing Google Account and grant the location sharing permission, your child can use Google Location sharing in Google Maps to share their location with you and other parents in the Family Group. Learn more about Location sharing in Google Maps.
- Your child can also use device location to get better info on their phone, like nearby restaurants and local search results. Learn more about device location settings.
Get the most accurate location of your child’s device
- Open the Family Link app
- Tap Location.
- Select your child.
- At top right, tap More
- Select your child’s device.
- Turn on Location Accuracy or High Accuracy.
Set up a family place
- Open the Family Link app
- Select your child.
- Tap Location
- Enter a new address into the search box.
- Select the correct address from the auto-populated results.
- Name the new location in the “Location label†text box.
- Tap Done
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.Tips:
- You can select Add school or Add home to add known locations easily.
- You can't create multiple family places for locations with the same address.
- You can't create multiple family places for addresses that are too close together.
Set up location notifications
Important: To set up a location notification, you must first:
- Set up a family place.
- Turn on Location Accuracy or High Accuracy location mode.
- Location notifications will be turned off if location accuracy is off.
- Open the Family Link app
- Select your child.
- Tap Location
- Select the location you want to add a notification to.
- Turn Arrives on or off.
- Turn Leaves on or off.
Tip: Use these alerts to track when your child leaves or arrives at a location.
Troubleshoot problems
I can't find my child's locationLocation works best if your child's device has a mobile data plan.
You won’t find your child's location in the Family Link app if:
- Their device is powered off
- Their device isn't connected to the internet
- The device hasn't been used recently
If you can't find your child's location in the Family Link app:
- Follow the steps above to turn on the "See your child's location" and "Device location" settings.
- After you turn the settings on, it might take some time for your child's location to update.
Step 1: Try these common fixes
- Make sure the device is connected to the internet.
- Make sure Wi-Fi is turned on.
- Restart the phone.
Step 2: Calibrate the device
If your child's location is still wrong, try calibrating the phone's compass.
Tip: Turn on Location Accuracy or High Accuracy location mode.