Request ownership of a Business Profile

To request ownership of a storefront or hybrid business from the current Business Profile owner:

1. To find the Business Profile you want to request ownership of, use either of these methods:
   • Go to business.google.com/add.
     • Enter the name and address of the business, then select it from the search results.
   • Find your business on Google Search or Google Maps.
     • Under the Business Profile, click Claim this business.
2. Click Continue.
   • You'll get a message that says someone else verified the profile. If you're authorized to manage the profile, you can request ownership from the current profile owner.
3. Click Request access.
   • Fill up the form with all the necessary info.
4. Click Submit.

Tip: The current profile owner will get an email that asks them to contact you and you’ll get a confirmation email.

Request ownership of a service-area Business Profile

A service-area business visits or delivers to customers directly but doesn’t serve customers at their business address. To request ownership of a service-area business from the current Business Profile owner:

1. Go to business.google.com/add.
2. Enter your business info.
3. Click Continue.
4. Complete the verification process.
   • After you’re verified, you'll get an "Owner conflict" dialog that indicates the location is a duplicate.
5. Click Request access.

Tip: The current profile owner will get an email that asks them to contact you and you’ll get a confirmation email.

Bulk-verified accounts

If you have a bulk-verified account, you can follow the storefront business instructions above or request ownership of an existing Business Profile:

1. Upload the profile info through spreadsheet. Learn how to Import your bulk upload spreadsheet.
2. In Business Profile, open the uploaded profile.
   • You'll get an "Owner conflict" dialog that indicates the profile is a duplicate.
3. Click Request access.

Tip: The current profile owner will get an email that asks them to contact you and you’ll get a confirmation email.

What to do after you've requested ownership

After you request ownership, the current profile owner has 3 days to respond. To check the status of your request, sign in to Business Profile or click the link in your confirmation email.

• If your request is approved: You'll be notified by email and can manage the Business Profile.
• If your request is denied: You'll be notified by email, and you can suggest an edit to the profile. Also, you can appeal the denied request.
• If you don’t hear back: If you don’t get a response after 3 days, you have the option to claim the profile yourself. To claim a Business Profile:
  1. Open the original confirmation email you received about your ownership request.
  2. Find your request.
  3. Follow the instructions on-screen to verify.
     • Alternatively, sign in to Business Profile, and look for a “Claim” or “Verify” button on your dashboard.

Tip: The option to claim a profile isn’t always available.

The new owner or manager of a Business Profile must wait for 7 days before they can manage all the features. During this 7-day period, they’ll get an error if they: