If your AdSense account has a payment hold, this article can help you understand why and what you need to do to resolve it. Common reasons include submitting tax information or verifying your identity.
To resolve the issue, visit your AdSense payments page and review any alerts. These alerts often contain instructions on how to resolve the problem.
Common reasons for payment holds explained on this page
Tax information
| Reason | Steps you can take |
|---|---|
| You haven't submitted your tax information. | If your payment address is in a country that Google requires certain tax information, then you must submit tax-related information to Google. |
Payments, identity, and self-holds
| Reason | Steps you can take |
|---|---|
| Your identity hasn't been verified. |
You'll need to verify your identity. |
| Your address hasn't been verified. | You'll need to request a personal identification number (PIN) in the mail, and then enter the PIN to verify your payment address. |
| A form of payment hasn't been set up. | Check the minimum payment method selection threshold, and then set up your form of payment. |
| There is a self-hold on your account. | If you've chosen to pause your AdSense payments, remove the self-hold to begin receiving payments again. |
Note: You may also find payment holds for some other payments-related issues. If your payments are on hold, you'll notice an alert on your "Payments" page. Click the alert to find out the steps you need to take to remove the hold and become eligible for payment.
Compliance holds
| Reason | Steps you can take |
|---|---|
| A compliance hold exists on your account that requires you to provide information to confirm your identity before payments can be made. | If you've received a request from the Google Payments team asking you to verify your personal information, you can go to your Google payments center and follow the steps in the alert. |
| Your account is currently under review for compliance with the AdSense Program policies.
All accounts are monitored for policy compliance and invalid activity. At times, while your account is under investigation, your payments will be temporarily placed on hold. |
If you've received this alert on your AdSense "Payments" page, you don't need to take action.
This hold is automatically removed at the end of the investigation if your account is policy compliant and your traffic is valid. |
Check out Payments FAQ for more information on frequently asked questions about AdSense payments.
