Welcome
- MacBook Air
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- iMac
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What’s new in macOS Sequoia
- Work on the desktop
- What’s in the menu bar?
- Quickly change settings
- What’s in the Apple menu?
- Search with Spotlight
- Use Siri
- Get notifications
- Open apps from the Dock
- Organise your files in the Finder
- Connect to the Internet
- Sign in to your Apple Account
- Set up iCloud
- Browse the web
- Preview a file
- Take a screenshot
- Change your display’s brightness
- Adjust the volume
- Use trackpad and mouse gestures
- Use Touch ID
- Print documents
- Keyboard shortcuts
- Apps on your Mac
- Open apps
- Work with app windows
- Tile app windows
- Use apps in full screen
- Use apps in Split View
- Use Stage Manager
- Get apps from the App Store
- Install and reinstall apps from the App Store
- Install and uninstall other apps
- Create and work with documents
- Open documents
- Mark up files
- Combine files into a PDF
- Organise files on your desktop
- Organise files with folders
- Tag files and folders
- Back up files
- Restore files
- Change System Settings
- Choose your desktop picture
- Add and customise widgets
- Use a screen saver
- Add a user or group
- Add your email and other accounts
- Automate tasks with Shortcuts
- Create Memoji
- Change your login picture
- Change the system language
- Increase the size of what’s on your screen
- How to use Siri
- Customise Siri
- What are Siri Suggestions?
- Use Siri results
- Add Siri Shortcuts
- Get started with Apple Intelligence
- Use Writing Tools
- Use Apple Intelligence in Mail
- Use Apple Intelligence in Messages
- Use Apple Intelligence with Siri
- Get web page summaries
- Summarise an audio recording
- Use Apple Intelligence in Photos
- Summarise notifications and reduce interruptions
- Apple Intelligence and privacy
- Set up a Focus to stay on task
- Block pop-ups in Safari
- Use Dictation
- Perform quick actions with hot corners
- Send emails
- Send text messages
- Make a FaceTime call
- Edit photos and videos
- Use Live Text to interact with text in a photo
- Start a Quick Note
- Get directions
- Intro to Continuity
- Use AirDrop to send items to nearby devices
- Hand off tasks between devices
- Control your iPhone from your Mac
- Copy and paste between devices
- Stream video and audio with AirPlay
- Make and receive calls and text messages on your Mac
- Use your iPhone internet connection with your Mac
- Share your Wi-Fi password with another device
- Use iPhone as a webcam
- Insert sketches, photos and scans from iPhone or iPad
- Unlock your Mac with Apple Watch
- Use your iPad as a second display
- Use one keyboard and mouse to control Mac and iPad
- Sync music, books and more between devices
- Manage Apple Account settings
- Set your Apple Account picture
- What is iCloud?
- What is iCloud+?
- Store files in iCloud Drive
- Share and collaborate on files and folders
- Manage iCloud storage
- Use iCloud Photos
- Get started with Screen Time
- Set up Screen Time for yourself
- Set up Screen Time for a child
- Track app and device usage
- Set time limits for apps and websites
- Set up content and privacy restrictions
- Set up Family Sharing
- Get Family Sharing recommendations
- Add family members to a Family Sharing group
- Remove family members from a Family Sharing group
- Manage sharing and parental settings
- Share a Photo Library
- Collaborate on projects
- Find content shared with you
- Find your family and friends
- Play music
- Watch and listen together with SharePlay
- Listen to podcasts
- Watch TV shows and movies
- Read and listen to books
- Read the news
- Track stocks and the market
- Play games with your friends
- Connect an external display
- Use the camera
- Connect a wireless accessory
- Connect a printer to your Mac
- Connect AirPods to your Mac
- Optimise your Mac battery life
- Optimise storage space
- Burn CDs and DVDs
- Control accessories in your home
- Use Windows on your Mac
- Get started
- Vision
- Hearing
- Mobility
- Speech
- Control what you share
- Set up your Mac to be secure
- Allow apps to see the location of your Mac
- Use Private Browsing
- Keep your data safe
- Understand passwords
- Change weak or compromised passwords
- Keep your Apple Account secure
- Use Mail Privacy Protection
- Use Sign in with Apple for apps and websites
- Find a missing device
- Shut down or restart your Mac
- Start up your Mac in safe mode
- Keep your Mac up to date
- Reinstall macOS
- Erase your Mac
Resources for your Mac
Resources for your Apple devices
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Start up your Mac in safe mode

Starting up your Mac in safe mode can help you identify whether issues you’re experiencing are caused by software that loads as your Mac starts up.

Before you begin

To start up your Mac in safe mode, you need to know what type of Mac you have.

On your Mac, choose Apple menu > About This Mac.
Look at the information in the window to determine what type of Mac you have:
- If you see an item labelled Chip, followed by the name of the chip, you have a Mac with Apple silicon.
- If you see an item labelled Processor, followed by the name of an Intel processor, you have an Intel-based Mac.
Use the corresponding set of instructions below to start up your Mac in safe mode.

Start up your Mac with Apple silicon in safe mode

On your Mac, choose Apple menu > Shut Down.
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
Press and hold the power button on your Mac until “Loading startup options” appears.
Select a volume.
Press and hold the Shift key, then click Continue in Safe Mode.
The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Start up your Intel-based Mac in safe mode

Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
Log in to your Mac.
You might be asked to log in again.
On either the first or second login window, you should see “Safe Boot” in the menu bar.

Verify your Mac started up in safe mode

If you’re unsure whether your Mac started up in safe mode, you can use the System Information app to check the mode.

On your Mac, press and hold the Option key, then choose Apple menu > System Information.
In the System Information app, select Software in the sidebar.
In the System Software Overview, look at the value listed next to the item labelled Boot Mode.
- Safe: The Mac is using safe mode.
- Normal: The Mac is not using safe mode.

For more information about using safe mode, see the Apple Support article Start up your Mac in safe mode.

See alsoWays to start up your Mac

Helpful?

Mac User Guide

Start up your Mac in safe mode

Before you begin

Start up your Mac with Apple silicon in safe mode

Start up your Intel-based Mac in safe mode

Verify your Mac started up in safe mode