All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Application and APIs Operational
90 days ago
100.0 % uptime
Today
Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Resource Queries Operational
90 days ago
100.0 % uptime
Today
License server ? Operational
90 days ago
100.0 % uptime
Today
Email Server Operational
90 days ago
100.0 % uptime
Today
RetoolDB Operational
90 days ago
100.0 % uptime
Today
Retool-managed Temporal (via Temporal.io) Operational
90 days ago
100.0 % uptime
Today
Source Control ? Operational
90 days ago
100.0 % uptime
Today
Audit Trails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled cluster maintenance Mar 1, 2025 18:00 - Mar 3, 2025 18:00 UTC
We will be performing maintenance to our clusters at this time. No disruptions are expected.
Posted on Feb 15, 2025 - 01:28 UTC
Past Incidents
Feb 27, 2025
Slack incident impacting slack-based support services
Resolved - The incident impacting the Slack Events API impacting accessibility of our Slack Support integration has been resolved from Slack's end, and full functionality has been restored.
Feb 27, 14:58 UTC
Identified - A second slack incident may be impacting our Support offering via slack (available to Enterprise customers with Premium Support). Replies may be intermittent during the outage. Please leverage https://help.retool.com and [email protected] as fallback contact channels in the meantime.
Feb 27, 03:09 UTC
Slack downtime possibly impacting Retool support services
Resolved - The slack incident has been resolved and Retool support via slack is now operational as normal.
Feb 27, 01:00 UTC
Update - Due to the ongoing slack api outage, our Support offering via slack (available to Enterprise customers with Premium Support) may be impacted. Replies may be intermittent during the outage. Please leverage https://help.retool.com and [email protected] as fallback contact channels in the meantime.
Feb 26, 18:37 UTC
Investigating - We are currently investigating the impact of an on-going slack incident on our support services.
Feb 26, 18:35 UTC
Feb 26, 2025
API-Generator database maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 06:00 UTC
Verifying - Downtime is completed, validating functionality
Feb 26, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 04:00 UTC
Scheduled - We will be performing a scheduled upgrade to our api-generator database at this time. During this upgrade, the api-generator service (https://retool.com/api-generator) will be unavailable.

All other resources will not be impacted.
Feb 24, 22:17 UTC
Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

No incidents reported.

Feb 20, 2025

No incidents reported.

Feb 19, 2025
Adding new database maintenance process
Completed - The scheduled maintenance has been completed.
Feb 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:00 UTC
Scheduled - We will be adding a new routine maintenance process to our database. We do not expect downtime or performance impact for end users. Retool with continue to serve traffic as normal during this maintenance window.
Feb 13, 05:01 UTC
Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

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