MongoDB Cloud
All Systems Operational
MongoDB Cloud ? Operational
MongoDB Support Portal ? Operational
MongoDB Atlas App Services and Device Sync ? Operational
MongoDB Atlas Data Federation and Online Archive ? Operational
MongoDB Charts ? Operational
MongoDB Atlas Stream Processing ? Operational
MongoDB Atlas for Government ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MongoDB Cloud Manager environment will be undergoing planned maintenance on February 18, 2025 at 17:00 UTC. The duration of the maintenance is not expected to exceed two hours. During this time, in progress or new snapshots in ap-south-east-2 region may be affected:
- Any snapshots in progress will retry sending block data during this timeframe
- New snapshots could be delayed from starting during the process and any need to restart a backup job will happen automatically after the maintenance window

Restores will NOT be affected.

Should there be any issues related to this activity, please reach out to the MongoDB support team.

Posted on Feb 14, 2025 - 16:20 UTC
MongoDB Atlas will be undergoing planned maintenance on February 19, 2025 at 16:00 UTC. The duration of the maintenance is not expected to exceed thirty minutes. During this time, the following administrative actions may be unavailable:
Creating, updating, or deleting alert configurations
Creating, updating, or deleting maintenance windows

Your existing Database Deployments, Federated Database Instances, and Online Archives will be queryable throughout the entire duration of the maintenance.

Posted on Feb 03, 2025 - 23:13 UTC
MongoDB Cloud Manager environment will be undergoing planned maintenance on February 19, 2025 at 17:00 UTC. The duration of the maintenance is not expected to exceed two hours. During this time, in progress or new snapshots in eu-central-1 region may be affected:
- Any snapshots in progress will retry sending block data during this timeframe
- New snapshots could be delayed from starting during the process and any need to restart a backup job will happen automatically after the maintenance window

Restores will NOT be affected.

Should there be any issues related to this activity, please reach out to the MongoDB support team.

Posted on Feb 14, 2025 - 16:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 14, 2025 - 16:29 UTC
Scheduled - MongoDB Cloud Manager environment will be undergoing planned maintenance on February 20, 2025 at 17:00 UTC. The duration of the maintenance is not expected to exceed two hours. During this time, in progress or new snapshots in eu-west-1 region may be affected:
- Any snapshots in progress will retry sending block data during this timeframe
- New snapshots could be delayed from starting during the process and any need to restart a backup job will happen automatically after the maintenance window

Restores will NOT be affected.

Should there be any issues related to this activity, please reach out to the MongoDB support team.

Feb 14, 2025 - 16:28 UTC
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 04:34 UTC
Monitoring - We are seeing impacted Atlas nodes in the Azure Italy North region begin to heal. Azure's service health status post remains live. We continue to monitor the situation closely while the Azure status post is live. Please sign into your Azure portal and refer to the internal status page for more information.
Feb 14, 02:12 UTC
Investigating - We are seeing cluster nodes in Azure Italy North experiencing issues. Please sign into your Azure portal and refer to the internal status page for more information
Feb 14, 01:09 UTC
Resolved - This incident has been resolved.
Feb 14, 01:05 UTC
Update - The cluster nodes in AWS Stockholm seem to be recovering. We are continuing to monitor that situation as well.
Feb 14, 01:01 UTC
Monitoring - Cluster modifications are no longer delayed. We have implemented a fix and are monitoring
Feb 14, 00:58 UTC
Identified - We have identified the cause for the delays in cluster modifications. We are in the process of implementing a fix.
Feb 14, 00:52 UTC
Update - We're continuing to investigate the delays to cluster modification. AWS Stockholm also continues to experience issues and more information on that can be found here https://health.aws.amazon.com/health/status
Feb 14, 00:49 UTC
Update - We are seeing increased errors from AWS Stockholm. Please refer to https://health.aws.amazon.com/health/status for more information
Feb 14, 00:17 UTC
Investigating - We are currently investigating an issue where we are seeing delayed cluster operations.
Feb 14, 00:15 UTC
Feb 13, 2025

No incidents reported.

Feb 12, 2025
Resolved - This incident has been resolved.
Feb 12, 08:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 07:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 12, 07:11 UTC
Investigating - We are currently investigating this issue.
Feb 12, 05:56 UTC
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - The root cause was a temporary configuration mismatch that has since been resolved. We expect the system to be fully operational at this time.
Feb 6, 19:06 UTC
Update - We are continuing to investigate this issue.
Feb 6, 18:54 UTC
Investigating - We are currently investigating an issue that can cause delay to create/delete/modification of MongoDB Atlas Free/M2/M5/Flex/Serverless clusters. The cluster themselves are unaffected and should still be accessible.

We will provide more information as they are available.

Feb 6, 18:54 UTC
Resolved - This incident has been resolved. No user interaction is required to fix the issue. Users who were trying to use Charts may have to refresh the page. Triggers may have been missed during this time for exceptionally busy clusters.
Feb 6, 12:41 UTC
Update - We are continuing to work on a fix for this issue.
Feb 6, 10:27 UTC
Identified - We have identified an issue with Database Triggers and Data APIs being unable to connect to their backing cluster.

Affected users will find errors in the Charts UI during this time as well as triggers did not complete during this time.

Feb 6, 09:19 UTC
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 19:00 UTC
Scheduled - MongoDB Atlas will be undergoing planned maintenance on Feb 5, 2025 at 19:00 UTC. The duration of the maintenance is not expected to exceed thirty minutes. During this time, the following administrative actions may be unavailable:
- Creating, updating, or deleting Atlas Database Deployments
- Creating, updating, or deleting Online Archives
- Configuring Security Features for Database Deployments, this includes creating and updating Database users
- Starting, completing, or canceling a Live Migration
- Starting, completing, or canceling a Backup Snapshot or Restore
- Usages of Data Explorer, Performance Advisor and Schema Advisor
Your existing Database Deployments, Federated Database Instances, and Online Archives will be queryable throughout the entire duration of the maintenance.

If you anticipate needing additional scaling during this time, please scale your cluster ahead of this maintenance.

Feb 4, 19:58 UTC
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 23:10 UTC
Scheduled - MongoDB Atlas will be undergoing planned maintenance on Feb 4, 2025 at 19:00 UTC. The duration of the maintenance is not expected to exceed thirty minutes. During this time, the following administrative actions may be unavailable:
- Creating, updating, or deleting Atlas Database Deployments
- Creating, updating, or deleting Online Archives
- Configuring Security Features for Database Deployments, this includes creating and updating Database users
- Starting, completing, or canceling a Live Migration
- Starting, completing, or canceling a Backup Snapshot or Restore
- Usages of Data Explorer, Performance Advisor and Schema Advisor
Your existing Database Deployments, Federated Database Instances, and Online Archives will be queryable throughout the entire duration of the maintenance.

If you anticipate needing additional scaling during this time, please scale your cluster ahead of this maintenance.

Jan 27, 15:17 UTC
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.